It helps if you know what you are looking for. I failed to secure a packing ring in the connection…read morebetween the exhaust manifold and exhaust pipe. The one I selected from what came up on my screen had to be ordered and when it arrived, I realized it wasn't what I wanted because it was solid metal, instead of the usual material I've seen. I think these things used to be asbestos, like brake pads. I thought I would install the metal one anyway, then decided I better not. Found a list on rock auto and was able to identify a manufacturer and part number. When I called my local O'Reilly, they did not have it but quickly suggested the Del Paso store, where their inventory showed one in stock. I've never been to this store and it is easily twice the size of my local store. I believe they had five or six clerks behind the counters when I walked in. All were helping customers, with one person in line. I had a 10 minute wait. But the youngster who called me over to the counter was a stand up comedian. Or could be, if he kept his day job. He immediately questioned the veracity of what my local guys told me, "What do they know?" And followed that up with numerous comedic observations. They did indeed have the part and that kids demeanor made the entire interaction enjoyable. If my local store wasn't so good and usually stocked with what I need, I might consider going the extra few miles to the Del Paso location. I got the packing ring installed and the job done before the Superbowl ended. Win-win!

Please open the box before leaving the store Some of…read moreemployees are sleepy and they give u wrong parts and when u trust them for not opening the box and not checking It waste ur time and at the time of returning the parts for exchange they show some attitude and raise their voice. Be aware at the time of purchase

Kristina was awesome friendly and professional!! I appreciate you !!! If you need anything ask for…read moreKristina, Simon or Nick!!!! You won't regret it!!!

Came in with some questions about buying fuses Guy , who asked if I needed anything was super…read moreunhelpful. Look like he had no idea what I was talking about, and when I asked him if he knew which fuse I needed, he stated that he didn't know and that he can't put his hands on my car due to a policy I left and when I came back to buy the fuse I needed he was helping a customer putting his hands in their engine, etc.. This is super unprofessional. And I felt like he was just picking and choosing who he wanted to help and who he didn't

Thank you so much for upgrading our lexus! We are camping ready!…read more This is our 2nd car that we purchased a roof rack and bike rack for from rack n road. The experience, like the first, was quick, informative, and convenient. Everyone is very educated about the products and eager to help. We are very happy with the piston ion bike rike and yakima mega warrior roof top basket. Made my car look like a beast! Thank you again for the installation! We definitely recommend rack n road to anyone looking for more space or fun toys for their next outdoor adventure.

I finally came in to buy a 4 bike rack. I have been meaning to buy one for 17 years. They were…read morevery helpful, I paid a deposit on Monday, and then brought it back for an install on Friday. It took about 90 minutes and I hung out at the mall. They showed me how to use it, and then Saturday we took our bikes to San Francisco.

Took in my battery that is two years old to get recharged, employee did a flawless job and called…read moreme back when ready. Battery works good now no issue at all.

This place is so unprofessional. I can tell all they do is talk abd about customers because I have…read moreheard them. They are at times rude, the ones that are in control. Its in a bad area as it is and the people who are suppose to be leaders in my opinion are not good leaders. They yell at customers and have no regard for them. Its sad because Autozone is a recommended place. But do not go here! I usually go to NAPA because they are more professional. But I would not use this place at all, because they are not professional. And I rather go to a place where people don't get high on the job! Just saying...

Del Paso Dismantlers are VERY dishonest! When they opened…read morethey assured me that the two doors for a 2014 VW Jetta were the correct doors. I compared the doors and they looked similar. I asked Del Paso Dismantlers were they sure and they assured me these were my doors. My gut was not sure since the guy did NOT show me the hinges and removed them altogether without seeing them. I take the doors to my mechanic and he informed me that the doors have different hinges! They will not fit! I ask Del Paso Dismantlers about the hinges that were removed. They said it was a different part sold separately, which he never mentioned and did not even match. They never had the correct door and hinges. I could have used my old hinges although they were not a match for the doors bought. I couldn't even get an exchange! Long story short! Del Paso Dismantlers complained about how much money they invested in their yard and were strapped for cash! They WILL say anything to sell anything! Even if they know that is not your correct part or if it works! I asked for a refund of 300.00 which they refused! Even with receipt and next day return. I could not even get an exchange of parts! As I walked out, another lady and her husband were returning an engine that did not work! I said, "Good Luck" and sure enough he said, 'No REFUNDS '! Even if the parts do not work or wrong parts sold! The tall Asian looking Afghanistan is a CROOK because he purposely did not show me the hinges because he knows I would have said , "those are NOT a match and will not fit" The other owner ( shorter chubby Afghanistan ) is a RUTHLESS salesman. He was nice before buying but when I informed him of the incorrect doors and missing hinges and asked for a refund or correct replacement he just became another person. He was RUDE, unethical and unprofessional. I thought WOW what people do for MONEY! I figured they saw the opportunity to scam an older lady and not correct a wrong! Beware if you buy parts at Del Paso Dismantlers on Del Paso Blvd. Sacramento. Margarita Garcia

Avoid. I only went…read morehere since it was close in my neighborhood. I saw they open at 9 am. I walk over there. Not open. I thought maybe they changed their hours. I call to make sure. Someone picks up. They said open at 9 am....Okay. This was 9:15 am. Oh yeah. They sell bad faulty parts from stolen cars.

I'm writing this review to show support and appreciation for the management team and staff at…read moreO'Reilly Auto Parts on Broadway in Sacramento. I had visited another auto parts store a block away and didn't receive the help I needed, substandard service... so I came to O'Reilly instead... expecting a similar experience. They made this holiday season a LOT LESS STRESSFUL o am truly grateful. The difference in customer service was immediate. From the moment I walked in, every person I interacted with showed professionalism, respect, and genuine care. The associate who first helped me was a newer hire, and they handled the situation with patience and grace. When the issue became more complex, they didn't guess or pretend to know -- they escalated it the right way, which shows good training and leadership. That's when Jay, the installer/service specialist, stepped in. Jay led by example, not just by helping me, but by using the moment to teach and guide the new employee. He invited them to learn alongside us (with my permission), explained what was happening, demonstrated the right way to handle it, and then let them practice with support. It was real leadership in action -- confident, patient, respectful, and kind. Jay didn't make me feel like I was a burden, a problem, or someone who should "already know this." He treated me like a human being and a customer worth showing up for. He solved the issue quickly, clearly, and professionally -- and he did it with a spirit that made a difficult day easier to carry. I also want to recognize Spencer (manager) for setting that standard, and to thank Lamar and Harry as well. Everyone I saw was responsive, professional, and taking care of customers the right way. This team is organized, communicative, and clearly takes pride in what they do. I left not just with my problem solved, but with a sense of respect and loyalty to this location. This is the kind of store where customer service, leadership, and training actually show. Kudos to the entire Broadway team. You've earned my respect and my business from here on out. I wish you all much continued success!

Super helpful they have a really spacious parking lot kind of just for them so it works out really…read morewell. The staff is amazing and really helpful. They do free check engine light checks and they let you know kind of what is wrong. They're not a whole mechanic obviously but it's a great way to kind of get an idea of where you do need to go.

Laeigha (probably spelled wrong) helped me today with my key fob battery and my battery in my car…read more She was very pleasant and wonderful. She has a great personality and very relatable. She's a great employee, autozone is lucky to have her.

Braden is absolutely amazing! He is the best store manager I've come into contact with in a long…read moretime and I was having an issue with my warranty that he addressed in the most professional manner! 10 stars for his service and this location. Thank you again for your help with my battery!

I stopped by to pick up some oil in my coupe, which for some reason triggered the large teenager…read moreleaning at the counter. Not once did I mention my car. He started loudly talking about how my car isn't that great, and how he "has a buddy" who works on customs for the r35, some random made up takes on California law regarding the 25 year rule etc. An absolute stereotype of a forum enthusiast. "Are those TEs? Yeah... they're alright" I'm on Advans. Hate to sound like an elitist but someone needs to get this guy back in school so he can learn not to talk down on people from his entry level job while he goes home to watch some fast and furious reruns. Old guy working at the front was cool though.

I'm not from the area but when my tire pressure was low and the chevron station air pump caused it…read moreto be critically low I luckily found 2 angels! Angel #1 - Ex-O'Reilly's manager Kyle sent me over to current O'Reillys at this location where Amazing Person #2 Dylan (current store manager) did not hesitate to help me get some air into my tire so I could safely drive home! Honestly, in my brief chat with them folks, I could tell how they are truly there to HELP anyone!! Thank you Dylan for saving my day!! Your assistance was key to me getting home safely 300+ miles away and your service and helping hands were invaluable! If you need any help on parts or anything car related, you must hit up this O'Reillys!

Found parts for my Honda Fit yesterday during their 50% off sale. Friendly staff and easy to…read morenavigate yard.

Great customer service. Everyone was professional and welcoming. They also helped me find the car I…read moreneeded to get a part off because I couldn't find it.

So awesome. Eric came out to do my oil change and was super kind and helpful. 10/10 for me.read more

Eddy literally was a godsend, not only was he incredibly kind but he was quick to action. We are…read morevisiting from out of town and my alternator went out in my Honda Odyssey. I had to get pushed to the side of the road with my 4 kids. I called eddy after reading his yelp reviews and he gave me an ETA, diagnosed, and fixed it in a couple hours. He was also more affordable than I would've ever imagined for a mobile mechanic. After I paid him I literally told him I loved him. Thank god for honest, kind, and intelligent men like Eddy!