All I wanted was a simple muffler tip swap. I was told they could look at it but may not be able to get it done but to bring it by so they could see. 20 mins later, I show up and they had closed and left. I called and he said he didn't know I was coming. This was at 2:45pm and they advertise being open until 5pm. Bad business practices. read more

I really appreciated the honest quality service I received here. I had been to several muffler repair shops and heard everything from needing a new exhaust system to others telling me it could be patched. Everyone wanted a lot of money to fix my car. I stopped in here as a last check and I was so pleasantly surprised. The manager that helped me was so friendly and informative. He explained I just needed a muffler and proceeded to check his stock to see if he had a suitable replacement. He was nice enough to tell me he had a close match but if I wanted to try and find a better one he understood. The price he quoted me was very fair and the work done made a huge difference. For $150 my car now purrs like a kitten! So happy I found this place. read more

I went there for an alignment. Jason put the car on the lift and after the inspection he said he does not recommend an alignment. Since he suspect other factors can be causing the alignment issue. So no work was done other than putting the car on the lift and the inspection. No alignment done but Jason still charged me for a 4 wheel alignment I got on Groupon. The Groupon was for a 4 wheel alignment not for a 15 minute job with no alignment. He wouldn't even give me a break or say use the Groupon next time when an alignment is actually done. Next time I'll just take it to another shop that will do the work I pay for. read more

I came here because I got a groupon however after discussing with Jason my needs of my car i opted to refund the deal and go with his suggestions. I couldn't of been more happy with the service Jason provided me. He even called a few times to tell let me know of some issues and he even let me know my back brakes didnt need to be done yet...how is that for service. I will for sure be back soon for those back brakes. He also let me know about an safety issue with one of my tires. I would highly recommend you come here for honest service. Thanks Jason! read more

Automotive USA - Auto Repair Near Me - Carmichael, California

Automotive USA is amazing I work done on my car a couple weeks ago and I was pleased with their work.. They are reasonable when it comes to price.. read more

Owner was friendly, prompt service. Came in and needed my resonators deleted since my new exhaust sounded too quiet. Sounds great now, Thank you. read more

Called on Saturday to get a Flowmaster outlaw installed on my Escalade , I was able to get in within 25mins. And he was done in under an hour. My truck sounds awesome now. Thank you read more

Unprofessional. Tried to let them know something wasn't right about the repair they did. Instead of saying "come by and let me look at it that don't sound good" I got argued with. Basically had to fight to get them to even trust me about the issue. Then they saw the issue and was all nice about it afterwards. Just hella unprofessional by all means. I dont recommend at all. read more

***WARNING*** The Owner of this repair shop "Robert" was very unprofessional and condescending. I DO NOT recommend taking your personal vehicle to this repair Shop. I took my vehicle for AC inspection special via Groupon and specifically told the man DO NOT perform any additional work outside of the groupon price without my verbal authorization; needless to say HE DID and charged an additional $40 bucks. I rarely take the time to post reviews but I wanted to alert others looking for a repair shop to stay away from this shaddy shop. Never again and I'll make sure family knows about this crooked SHOP. read more

Phenomenal service. Probably the best experience I have ever had with a mechanic. Jason was professional and personable and gave recommendations that I trusted. Highly recommend other people to bring their business here. Also, as added benefit, the service was also very fast. This mechanic is further from my house but I will willingly drive out again in the future. read more

I took my car here to have it diagnostic today. The shop wasn't open as stated; even though I had arrangements to bring it in. After waiting 45 min, someone finally arrives. The guy complained about my car smoking & other personal reasons & excuses not to work on my car. My car is a 1986 Chevrolet Corvette. The shop was dirty and unorganized. He stated if I really wanted my car repaired; it might cost 10k to repair...such an idiot. I would'nt recommend this shop to anyone especially for auto repairs or any type of work. You will be disappointed. This is a Warning!!! read more

****** Highly recommend Automotive USA. Good prices, knowledgeable and friendly staff. ****** I have took 2 different cars to this business, first time was at Mufflers USA in Rancho Cordova 8 years ago. Very satisfied with my experience at this shop. I can't say enough about Robert and Mike's honesty and fair pricing. As a young woman with limited knowledge of cars, I always feel safe taking my car to Automotive USA and don't ever worry that I'm going to get ripped off. Robert has always worked to help me keep my repair costs as low as possible and he's a nice guy!! Very personable. Support this garage if you believe in showing support for small businesses. This is the only shop that I've been to with mechanics that are able to diagnose your car on the spot, do honest work and have you leaving satisfied. Their lot is packed with cars for a reason. This business is the epitome of customer service and trust. read more

Automotive USA - ****** Highly recommend Automotive USA. Good prices, knowledgeable and friendly staff. ****** - Auto Repair Near Me - Carmichael, California

Great guys great service help me out with my exhaust on short notice. Very professional shop look great everybody working there was friendly. I will definitely be a repeat customer. They definitely get a thumbs up for me... Thanks guys read more

Automotive USA - Auto Repair Near Me - Carmichael, California

01/27/2021 ** BEWARE -- This is not a place to take your vehicle, shady stuff going on. ** I had a groupon for a 4 wheel alignment. I called them yesterday and they stated to come in today at 2PM. When I got there, I was informed the internet was down and they could not complete the alignment. I have the ability to work remotely so I let them know i'll work from their lobby and if the internet comes up that is good, but if not, i'll return another day. Towards the end of the day at 4:45PM, the technician comes back into the lobby and states the internet did not come back up and will have to try another day. I was ok with this as i took the chance of it not coming back up. When I asked for my keys, the technician went into the garage to retrieve them and then told me that my front two windows are completely down and that it just started raining. I told him i NEVER leave my windows down especially on a rainy day. He then said... I'm just letting know as to imply that i left my windows down. The car was completely drenched on the inside. In addition, my two hubcaps on the passenger were not completely secured and they were just hanging on there partially secured. I can't help but wonder 1) why did they put both windows down, 2) what work did they really do by taking the two hubcaps off and 3) there was no work authorization form completed? If their internet was down, there was no reason for them to even get in my vehicle.... I cancelled the groupon and will be taking my business elsewhere. I've always been the type of person to support local business, unfortunately this is not one of them. ** BEWARE -- This is not a place to take your vehicle, shady stuff going on. ** read more

I love this shop. They've pretty much done all of my mechanical work for the last 4 years. Only issue that I have is that they claim to open at 9am yet there's never anyone here at 9am and I always have to wait. Even after making a 9am appointment, still no one is there at 9am. They definitely should consider other people's time. read more

Came in because we thought we had an exhaust leak. Unfortunately it was almost time for them to close so I could not get a diagnostic. Came in next day and they were able to help me. Told me exactly what was wrong. Didn't have them fix the issue due to how exaggerated price was to fix it but at least I was able to know exactly what was wrong with my car. Do recommend! You must just be willing to pay overprice labor but I think that's common in Sacramento area. Decent shop. Appreciate the diagnostic!! read more

Got a brake job and wheel alignment using Groupon. I ended up needing the front rotors replaced too, which I kind of suspected might be needed. I'm satisfied with the work done and the price for the extra parts and labor, the parts pricing was in line with if I'd bought the parts myself. One thing to note, the map on Yelp is showing their old location. They're located on Fair Oaks, between Carmichael Park and the Bank of America (next door). read more

Got there on time, was met by a nice, funny & accommodating man. He wasnt wearing a mask or gloves. He didnt wipe my steering wheel. He took my car for about 10mins. He didnt ask me or tell me that he was taking my car anywhere but in the bay. When it was done, he gave me a dirty, complicated read out. The read out showed that he kept it within spec, but didnt properly adjust my alignment. I called back after I showed my husband the read out. I told the guy that it was still pulling and the toe wasnt adjusted. In stead of saying, "well I'm sorry, bring it back and well fix it". I was told he heard my husband on the phone (I was in the B of A parking lot over 50ft away) say the N word.. Wait what!? I told him that I was on hold the whole time I waited for my car. He insisted that he heard what he heard. Um.. was that a ploy to get me off the phone? I hung up in shock and disgust that he said that to me. If this place makes things racial to avoid good customer service than.. you might want to think twice before visiting this place. Oh and 2 other people showed up while he left the store front... they left because NO ONE was there. ... who does that? read more

I have never written a review but these guys deserve 5 stars. I took my moms car in; her check engine light was on. Within a matter of hours they replaced the catalytic converter, breaks, one tire that was in very bad shape and performed an alignment. All services were very affordable! Thank you so much I will definitely come back for more work :) read more

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If I could I would give them 10 Stars I would! I found this place last year when I needed front brakes. I thought that I needed back brakes and drove my car down there. Not only did they tell me my brakes were fine they explained that the light I thought was a brake light warning, was actually a tire pressure light. When I picked up my car not only did they not charge, me but they filled my tires with air too. This is my place for all my car needs. My sister and niece took me to pick up the car and now will use them also. It's so hard to find an honest car shop...thank you guys! read more

Saw this place on groupon and it clearly states my car is eligible but upon calling they said they didn't have the correct equipment for my car year so I was out of luck! Purchased another as a gift(probably a mistake) and they were told upon arriving for the appointment that the equipment isn't working and to call later? Save yourself the headache! read more

This place is legit. Being a young female with little knowledge of cars, I don't trust any mechanic. I know places take advantage so I'm always skeptical and on edge. I dealt with the owner of the shop and I never felt like he was trying to bs me. Very straight forward and honest. You can tell he's a respectable man who works hard and knows what he's doing. I came in for alignment since my car had been shaking and of course there was more to it. It got handled then and there in amazing time for being a last minute addition to my appointment and he even managed to have to part available. Really appreciate his work ethic and commitment to his customers. He's also not bad to look at if you're stuck waiting. 100% would recommend. read more

Called to get an estimate for a tune up for a 2012 hyundai sonata, I couldnt get a straight answer on the price, he was all over the place from 3-800 depending on what it needed. Its sad to see shops that rip people off, based on reviews I cant imagine what the charge would be once they get you in the door. I found several places nearby and got the work done for $180, no suprises. I will not be back! read more

Was working on my exhaust and couldn't get the stock exhaust off (after impact wrenching, WD-40ing, heat gunning). Went in the morning and for $150 got my stock exhaust taken out by the end of the day. Had a blast the next few days putting the new exhaust in so thanks folks read more

I took a chance on this location and it definitely paid off! Both Jason & Robert helped me out this week. I had 2 bad catalytic converters and they took care of me. Even got a great deal on a Flowmaster. They're very professional, courteous and affordable! I will certainly recommend this shop to anyone going forward! Thanks guys!! read more

Robert and crew did an awesome job with not only the install but also helped in selecting just the muffler/sound I was looking for,,,fast turn around ..not only met my expectations of good service but exceeded it and by a long shot Glad I found you guys...I'm taking all my business there from now and you should too. Thanks again for an awesome job well done read more

I came in there with a mindset filled with expectations. It was hard for me to place my trust with these guys ( coming from the car business).. but all I can say, is that they turned my 350Z import to sounding like a Lamborghini!!! BEST THING IVE EVER DONE! Guys were honest and masters at what they do!! I highly recommend this place to get your vehicle service/built. Robert the owner is very knowledgeable took care of me from A-Z!! read more

I stopped by here to have my Infiniti worked on. Jason was very friendly, personable, and quite knowledgeable. Highly recommended!

Took my 1993 Toyota Camry there (258K) after failing smog and they diagnosed and worked with me over multiple visits and phone calls to repair the issue and get it to pass. At the very end of the "Smog Test Wars of 2014" (4 failures), Mike called the smog technician that failed my car for supposedly having incorrect timing and politely spoke to him in "car guy" terms that he was WRONG and my car was timed perfectly. Great service from this shop. Mike and Robert run a solid business! read more

Wow who threw the life preserver to me ???I'm so blessed to have gone to automotive USA after the horrible experience I had at future Ford in Sacramento California ..I took my 2001 Ford F-150 and met with Mike one of the co-owners of the company who looked over my truck and warned me about my transmission ,my idle arm, and air-conditioning and a few other miscellaneous things that Future Ford of Sacramento neglected to tell me. I can write a novel about how grateful I am for this company Automotive USA , for now ,thank you for all your knowledgeable help and I'll definitely continue to tell everyone how great you are thanks Mike and thank you Rob!! read more

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Needed new Catalytic converter I would recommend them for any exhaust related or Motor work. Although I had to take it back for them to check again, they were more than happy to check it and verify it. That is great service. They also noticed my motor mounts were shot so I had them replace 3 of them and again my car runs like a champ now. Based on these two experiences I would for sure recommend that you bring your car here. Bring your car here and learn what good service is all about! read more

We took my father in laws 1999 Dodge Ram pickup to the team at Automotive USA because it kept stalling for no reason. The team at Automotive USA not only diagnosed the issue they also performed the repair. They are an honest team of highly qualified technicians. I'd highly recommend them to anyone. Randy read more

Wonderful place full of honesty! They helped me during the pandemic when I was at my lowest. The dealership was trying to rip me off out of warranty but they found my warranty for me and charged half the price! Thank you so much automotive USA & your team for being honest. read more

I'm a regular customer here. They do a great job, the owner is helpful, and really knows what he is doing. On a late Friday evening I broke down a few blocks from the shop. Walked over and the owner was still there. He drove over and fixed my car. Really an awesome guy. read more

Horrible! Don't ever go here! These people messed up my car and tried to say I brought it in like that! My front right tire is wobbling And grinding like it's about to fall off! They kept asking me if I was going to leave it or wait around I finally decided against my better judgement to get an Uber and wait for them to call me. Well yep hours later I called went to pick it up and now my car is severely damaged! They were so rude and unprofessional we argued so much the police had to be called these people are scam artists! There's a reason they offer cheap services on Groupon it's so they can mess your car up and try to get you to pay more! Stay away from these scum bags read more

Eh. This place is okay. Got a groupon alignment and they only adjusted the toe a little bit and told me I was on my own for everything else because I only used a groupon. I would have gladly paid more for a real adjustment. Shorty work and gave me the angles and got short with me when I asked to explain the angles to me. read more

I waited to post my review so here it goes. I initially came here on a wheel alignment groupon deal. First thing, found out the price doesn't apply to SUV's or trucks.. OK no problem, extra $30 or so bucks. I also wanted to begin some work on my suspension from previous inspections elsewhere. Long story short, I returned to replace my tire rods and got the wheel alignment. Price was very good, but immediately noticed my steering wheel was crooked. Returned and Jason straightened it somewhat. Advised to bring it back in for realignment. I live an hr away so this is not convenient but any means. We had discussed doing more suspension work for a later date, so we agreed to do it then. Fast forward 2 weeks later, I had been trying to contact them by phone, even left a lengthy message with no return call. OK I get it.. Busy, changing times. So I drove there today on a day off, only to find out he can no longer do the work because he can't get the parts from the dealer! Huh? So now, I have to look elsewhere to get the work done. I loved the price he quoted which is why I was trying to stick with one shop but oh well.. Got the tire rods replaced but still suffering with a crooked steering wheel and pulling.. Ugh read more

Bought a Groupon for a 4 wheel alignment. Went in a week ago and they stated too busy and made appointment for week later, today. Came in 10 minutes early and could tell not really interested in doing it but took my info. Said it would take up to two hours. Mechanic drove car came back, put up to machine, drove out and then told me he could not align as their machine did not have specs for a 2015 Kia Optima. Complete jerk around and grouoGrwill take 10 days to refund. New to Carmichael and will not come to this shop again. read more

IF I COULD GIVE 0 STARS I WOULD! They seem nice at first, but they are shady and rude. I went in with a groupon for brakes and they snapped my lug nut and my stud and refused to fix my car for free, because it was broke in their shop. After going back and forth because I did not have the money to fix it and was uninformed that a shop should fix it for free, they finally typed up a release form for my car because they were not going to let me take it. They never offered towing as an option but tried to keep my car. When I got informed, by other mechanics that they should fix it for free, I called back to ask if they would fix it and if not I would report them to the bureau of automotive repair and they hung up on me. The first time I went here, with my fiancé's car, we paid extra for the ceramic brakes. We were told there would be no squeaking. We left and 2 weeks later the brakes were still squeaking so we had called to see if they will look at them. We had to go up there and talk him into getting into the car and head the noise for himself. DO NOT RECOMMEND THEIR SERVICES read more

I called around and got some quotes on a rear brake job for my truck. I asked about time frames and prices. I made an appointment because they were reasonable and timeframe fit into my schedule. I arranged for a ride for me to be picked up, a ride for my daughter to her job, and ride back to pick up the truck. I get there and was told it could take all day, I was also told the the price could be 100 dollars more. That so many things can go wrong. I am sitting there with tears in my eyes from disappointment. My ride was waiting for me and because I cried and questioned they in turn said they didn't want to work on my truck. Well I hear they do great work But they definitely need to work on customer service read more