Diamond certification and prolific reviews turned out to be what we experienced with their work on…read moreour Guerneville house. Their estimator was knowledgeable and precise explaining options and what was required The resultant estimate was detailed and transparent. The two electricians were clear, efficient and communicative explaining one project that could not be completed that day. They also completed a clean-up of past gerrymandered wiring. All in all, we are pleased with their work, transparency and definitely for the value received.

I contacted B. Henry's Quality Electric when my solar inverter needed replacement. Even though they…read moredidn't perform that work themselves, they referred me to one of their installers and, in the process, saved me money by bypassing the markup they could have charged. That level of honesty is pretty rare. They could easily have kept the work in-house or added a layer of profit, but instead they focused on what was best for me as the customer. They also followed up several times by email to make sure everything was going smoothly and that I was happy with the outcome. Great customer service and a company that clearly values long-term relationships over short-term profit. Highly recommended.

Oh my goodness! This guy is amazing. Not only does he know his stuff (he has been doing it a long…read moretime), he is prompt, courteous, funny, pleasant and delightful to talk to. I have found my locksmith for life in Petaluma.

Ken came by and checked out our door handle that wasn't opening the latch on Tues and said he'd…read moreback Thursday or Friday with an ordered part. Seemed reasonable. I asked him to keep me posted. Friday at 5, I called and left a message asking him to let me know what was going on as I'd been waiting for him. It's now Thursday night of the following week and I still haven't heard from him.

Field Electric has done many projects for me, including full electrical on a remodel and then an…read morehome addition. Matt, the owner is great to work with. He always communicates and keeps me up to date. He arrives when he says he going to and comes in on budget. I've even had him handle issues that have come up rental properties - I can trust him to set appointments directly with the tenant, take care the issue and bill me which saves me a lot of time. I highly recommend Matt Field and Field Electric.

Field Electric installed a Tesla Level 2 charger in my garage. These guys were fantastic. Super…read moregreat experience. Promptly responded to my call. Came out in person. Explained the entire process. Handled the entire permitting process and charge a very reasonable price. I highly recommend them to anyone needing electrical service.

Professional, punctual, friendly and the work product is spot on. Excellent in every way…read more Thanks Ryan and thank you Ferris Electric.

Wife and I really enjoy canless ceiling lights. After Ryan Ferris (very capable electrician)…read moreinstalled some for us, we could not be happier. Ryan was on time, polite, knowledgeable as heck and cleaned up his worksite. This is the third time we have called on Ferris Electric over the years, each visit they did the job right at the right cost. Thank you again to the Ferris family.

Travis & his team just completed our primary bathroom renovation (shower, bath, & floors). I can't…read morebegin to tell you how smooth the whole process was. Travis held my hand through every decision, was always available to answer my questions, was very honest and hard-working. We are so thrilled with how it turned out and we will be using him and his team for more projects in the future. His guys, Ryan, Jaime, & everyone else did a fantastic job. Every person who walked into my home, has worked with Travis for the last 10 to 20 years. That made me very trusting of who was in my home when I was there and when I wasn't there. It is very challenging to find a trustworthy contractor who is not only good at communicating, but is also very good at their job. Thank you, Travis and team!

We would highly recommend Travis Carter and his crew for any remodel projects - they were courteous…read morewith us and our home and came in on time/on budget and completely over-delivered on the final project. We can't believe this is our house! We've had a couple of friends hire him now to do their projects! Travis walked into our patched-together 50 year old house and understood our vision for opening up the floor plan and letting more light in. He worked within our budget to draw up a quote that met our vision, while also recommending items that could easily be isolated and saved for a later project date without having to re-do any of this initial work (like refacing the fireplace, re-doing the back patio). He was patient and helpful through the architect and permitting phase and had great recommendations for local cabinet, tile and plumbing stores that allowed us to get great quality finishes within our budget. Every sub-contractor that he brought in for specialized pieces like our master shower tile, shower glass, flooring and insulation were friendly and did absolutely top of the line work. He is also very clever at figuring out solutions to curveballs that our house threw and could take our crazy Pinterest pictures and piece them together to build custom solutions like the bench in the master shower. Overall our project included a major overhaul and upgrade to our electrical panel / electrical service to the street, major plumbing upgrades, new windows, a master bathroom addition and a complete interior paint/flooring refresh and remodel including a complete kitchen remodel (with removing load bearing walls to create an open concept) and hall bath remodel. Our house of 16 years is now a sturdy, safe home we can spend the next 50 years in - Travis didn't cut any corners and understood that this needs to be our dream home that will last "generations" as he put it. He's an honest guy with old fashioned values and you just won't find a better team to take on your project.

Friendly, knowledgeable staff (thanks Reed!) and great selection of services and products. Check…read morethem out for all your key, safes, and locksmithing needs

Had three different makes we did Car key fobs diagnostic and duplication with vehicle programmingread more

Excellent customer service from both office staff and Brent, the technician that serviced my dryer…read more Brent did a terrific job cleaning out the air duct/vent that lead up to the roof. He even cleaned the dirty floor under the dryer and the washer when he was all done! So glad that I called to have my dryer serviced before I had any problems because my dryer vent hose had come apart from the back of the dryer and needed repair, which was included in the price. The scary part is that I did not even know that it was damaged! Boy! I am so glad that I called to have my dryer serviced before I had any problems with the dryer! Peace of mind! Priceless! Thanks Brent for doing such an amazing job and being such a pleasant, respectful and professional person. I have added Air Doctor in my contacts for future dryer vent/duct cleaning services.

The two gentlemen that came were knowledgeable, courteous, and prompt. They did an excellent job.read more

Did a complete Attic clean up and R44 blow in insulation & in wall insulation for an old 1959…read morehouse. I would say, they did an excellent job - Starting with Jeremy, who accommodated my schedule for preliminary inspect and gave me a on the spot quote. Elder and the guys did an excellent job in covering up the entire house and finished the job in 2 days. My house had no insulation in the walls- to very less in the attic. After the insulation my Heat as well as Cold is retained inside the house. Heat turns on once in a 24 Hr cycle vs multiple times in an hour previously. If you are thinking of in wall insulation, it's totally worth it. The quote was the most competitive and they were very flexible. I am still closing out the multiple holes in the wall, will take time as i prefer to do it myself- I had plans to paint anyway .

I was initially impressed with what seemed like a thorough and well-considered estimate. It felt…read morelike the team really evaluated my attic and cooling needs. The addition of two QuietCool fans also seemed like a major plus, as I was already familiar with the product and expected it would significantly help with cooling. When it came to the insulation work, I was very pleased. The crew did an excellent job removing the old insulation and installing the new. They worked efficiently, protected my floors well, and ensured that no insulation debris entered the living areas. That part of the job was handled professionally. However, I was less impressed with the radiant barrier installation. This may partly be due to a misunderstanding on my end, as I expected a different type of material, but the end result did not meet my expectations. The biggest issue, unfortunately, was the installation of the fans. At best, it was very poorly executed. The fans are 16" units with 12" duct openings, yet they were installed directly against the gables, which severely restricts airflow. Proper installation should have included a box or shroud to help direct airflow effectively through the fans. Because of this poor airflow, the fans do not cool the attic--in fact, they appear to make things worse. I can actually watch the temperature on the thermostat increase when the fans are turned on. I reached out to my representative multiple times, but the response was disappointing. I was told they could not take the fans back, and when I asked why the attic temperature increases when they are running, I was told there was no explanation and nothing further could be done. As temperatures continue to rise, I'm left frustrated that I spent $1,200 on two fans that perform the opposite of what was promised, with no meaningful support or resolution offered. UPDATE: After posting my initial review, I was contacted by both the project manager and the owner. I reiterated the reasons for my frustration, explaining that my review reflected my honest impression of what I saw as a lack of clear communication and effective management of the project and customer expectations. The project manager apologized for the communication breakdown and asked if I would be open to giving them an opportunity to make things right. A technician was then sent out, and he took the time to fully understand the issue, carefully examine the installation, and make several adjustments to the original work. He believes these changes will help improve airflow in the attic. Since my attic has some unique characteristics, he also provided helpful suggestions for additional ways to improve cooling and airflow--something I feel should have been addressed during the initial planning stage of the project. Whether these changes will result in significant improvement remains to be seen; I'll have a better sense once the weather warms up. I do appreciate the follow-up and the willingness of the project manager to reach out and try to make things right, and I have updated my review accordingly. That said, I want to be clear that the increase in my rating is largely due to the technician and the time he invested in evaluating the full situation, as well as both implementing and proposing thoughtful solutions.