Upon entry i was greeted with a smile and that was enough for me. Then my server came over and made me feel at home. I ordered the lemon pepper wings and while they were too salty they were fried to perfection. I also ordered the Snow Crab Legs, Shrimp-No Head, corn and potatoes with mild sauce. the bag was ok but the snow crabs were too small. the server is the reason I would come back. read more

Macon Crab House - Snow Crab Legs, Shrimp-No Head, corn and potatoes - Seafood Near Me - Macon, Georgia

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Cool quaint popular Macon pad among the locals when needing a seafood fix ;) Sits right off Presidential Pkwy, w ample parking space. V kind helpful staff. Place cool, clean, and casual. U can certainly brings ur parents here ;) Seating area spacious and comfortable. The oysters were on point. Wouldn't say spellbinding, but certainly v cool. (They do give u 3 tasty dips :) Locals love the boil bags and Fried seafood entrees. Definitely leans to an under 30 crowd; No outdoor seating. Place slows down significantly after 7 weeknights, so b v patient. They really needs to improve their hot sauce options ;) TX Pete is comparably geriatric. read more

Food was excellent! Bartender tried to steal my money and give herself a tip of $9 after serving me only one drink. read more

The food is incredible, the staff is amazing, the drinks are delicious! The spice level is up there or you can just get reliable ol' mild! read more

Macon Crab House - Seafarer Favorites Seafarer Favorites - Seafood Near Me - Macon, Georgia

Dinner was great ( shrimp, snow crab, lobster, corn, potatoes) garlic butter & Cajun seasoning. YUM..!! OUR SERVER Vontae WAS REALLY COOL & FUN TO TALK WITH.!! Definitely ask for him. This is some delicious grub.!! read more

My grandniece along with about 13 other people went to the Crab House to celebrate her birthday. Our waitress was kind and did the best job of accommodating our party. The problem came when we were presented a receipt for the meal. The total of my meal was $19.44. A tip of $11.66 was add. Another person in our group had a $45 tip added to her meal. My niece had a tip of over $50 added to her receipt. We brought this to the attention of the cashier. They made the adjustments, but my nephew left early. He was charged a 30% tip. We all had a 60% tip added. This is unacceptable. Please be aware of your receipt when checking out. read more

Macon Crab House - Receipt before adjustments were made. - Seafood Near Me - Macon, Georgia

Unfortunately I would not recommend eating at this restaurant. Last time I got food at this restaurant my order was incorrect. I had to drive back to the restaurant to correct my order. When I was at the restaurant, the restaurant owner was very skeptical that an item had been left out and insinuated I was lying. Later the cook confirmed he had forgotten to add one meal to my order. Additionally, this restaurant is not have good allergy practices. One meal in my order was to be egg free due to an allergy. I called the restaurant and left a note on the form that the meal was for someone with an egg allergy. I was assured the food would come without an egg however once it came there were two eggs in the bag. I didn't even bother to fix the order due to the worst service from the first ordeal. I will not be returning to this restaurant. read more

Macon Crab House - Eggs in the Egg Allergy order - Seafood Near Me - Macon, Georgia

Gave me some lil ass crab legs and ts cut my thumb and my strawberry lemonade tasted like fruit punch

I am so shocked how this restaurant has gone down with customer service. My friend Shwonder and her family went out last night 4/13/24 to enjoy a family night out and received poor customer service along with salty food. The music was so loud and staff were the worst. Now I knew about all the hollin they be doing and getting on the tables dancing while singing happy birthday but some of that other stuff I couldn't believe my ears. On top of that, her card was charged 31.21(20%) more for a tip she did not authorize. She showed me her bank account and the receipt. People think they deserve a tip even when service is not up to par. Not so! This is fraud!! Watch your receipts people. I told her next time she should go right up the road a little further to Red Claw, and hopefully, she will have a better experience. I haven't been here in a few years myself and don't even feel the need to return any time soon after hearing this and going back to read some of their most recent reviews of poor service. read more

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Never again me and my family will go back here. 1st time and will be last time going totally horrible. Customer service so really bad. Wait 15 minutes to get a sit. And it was not even busy. Food was salt and the cost was ridiculous . Ver Then When I call back up there unprofessional service was very distasteful music playing loud no good Customer service now days. Wait 30 minutes for drinks. Shit was like homemade with regular salt around the top. I'm so disappointed about the food and service we received! Never again waitress walking with hat turn backwards. After leaving check my account over charge my card. Then I call back up there 1 st place me on hold waiting 5 minutes hung up. Then call rite back voice mail come on 3 rd time call back ask to speak to the manager she ask for the ticket number give it to her she said no we charge you $156.06 very rude call your bank. Take that up with your bank. Here is my receipts. read more

Macon Crab House - This what they charge my card for. - Seafood Near Me - Macon, Georgia

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Nice surprise while traveling home from Florida! We had one of the boiled bags which was delicious! Service was also good! read more

Food was good, services was okay, not so much of drink choice. Ambiance was very nices

OMGGG! Im so Glad I decided to go on and try the Crab Boil. It Was SOOO GOOD! I did a pick up order and It was ready in 15 mins. Because they dont show The price of the boil online, I decided to write a review *Prices vary depending on How many items you get and what you get I got the 3 choice boil: Crab legs, Shrimp no-head, and Lobster tail $48.00 When I say this was a Super Decent sized lobster tail! It was definitely Larger than I was expecting. I got I think 2, 2 1/2 crab leg claws and Plenty of Shrimp! read more

We walked in and were greeted by a hand written sign on the door that stated they had a chicken strip basket as a special. I found this very odd. We were seated and it was so loud us to the 19 TV's on all different channels playing loud. We had to wait about 15 minutes for a server. Once she came she told us she was the only server. We ordered the wings for an app and they were fantastic. We all ordered the crab boil bags and were pretty happy with them. The crab legs were not super hot and didn't crack easily. Our drinks were served in plastic to go cups. read more

Will definitely be back. The service was great, s/o to Brandon. He's an awesome server and bartender. The food was delicious. Steamed oysters and raw oysters were on point. I recommend the spicy garlic butter sauce on the steamed ones. Ambiance was your typical crab joint decor with plenty of seating. read more

My family and I arrived around 8pm , party of six, after being greeted by the hostess, there wasn't any interaction with her afterwards. So, 15 minutes has passed , (in an non busy restaurant) , we can see the staff interacting , laughing and delaying seating us, A party three walked in , as well as a party of one, and she decided to seat them a head of us... As we walked out - dissatisfied with the lack of service, the same hostess started yelling from the front (unprofessionally) don't worry about it - they're leaving - they're leaving !!!! So that my family and I could hear her .... This was our first time in Macon and Macon crab house was supposed to be our first dinning experience.... I will be writing additional reviews, and would not recommend this restaurant to anyone! read more

This place is empty when you walk in for a REASON... we waited 5 minutes for someone to even greet us Where the hell are the servers? This rant is not about the server but the SERVICE that the place provided Our server was the same server for EVERY TABLE. I ordered TWO clusters of crab legs with garlic butter. When she brought the food out she handed me garlic butter mild with ONE cluster. I told her it was fine i would still eat it she can take off the other cluster i didn't receive. Check time !!.... she said hold on im working on getting that other cluster off of your bill because they are arguing back there that you got 2 and i know what you got. well yeah i know what i got to and so does everyone at this table ? The assistant manager was pulling THE CAMERA footage didn't even come out to talk to us or anything then SCREAMED at our server for taking it off for us because she knew what was right. The fact you have to hide behind the wall as an assistant manager and watch camera footage bc your wrong is SO FUNNY. Should be ashamed. Foot wasn't great ASSISTANT MANAGER needs to be fired or a foot up her ass. I had a 3 hour drive home and an early lunch took 2 hours. All there food trays look like they come out of a school cafeteria so i can see why they need the money. The poor server had to pay for food WE DID NOT EVEN RECEIVE. Will never eat here again if my life depended on it read more

Worst customer service I've ever experienced. When the greeter finally stopped chatting with friends she ushered me to a table like I was an inconvenience for her. Waited another 5 minutes and still no server, didn't even see a bartender so I could get a drink. Got up and left, the new greeter didn't even look away from her phone to acknowledge me when I walked by her and out the door. The mexican food down the street was awesome! read more

I love this place for seafood in Macon. The quality can vary at times, but I have never been disappointed. I stop in ever time I'm in Macon, GA. The draft beer is only $3.00 for a big glass read more

Macon Crab House - One pound of Snow Crab and a Sweetwater 420. - Seafood Near Me - Macon, Georgia

We order shrimp & crab legs. Totally awesome and the price was good too. It was the absolute best meal we had on vacation. I would highly recommend this place read more

Macon Crab House - Preparing for a wonderful meal. They did not disappoint. - Seafood Near Me - Macon, Georgia

The seafood is very tasty! Juicy when boiled! Amazing flavor!!! The service was excellent too. Just want more seafood for the price. read more

Great spot for seafood ! The atmosphere is great and so is the staff. The seafood was very fresh and spicy ! The drinks were sweet and strong. Will definitely go back for more amazing seafood. read more

Macon Crab House - Seafood boil - Seafood Near Me - Macon, Georgia

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While traveling through Georgia we stopped in macon to spend the night. We got to the macon crab shack at 9:20 on a sunday night when they were scheduled to close at 10. Even though it was empty they still let us sit to eat! We were extremely grateful and even more so when the food came out! Our crawfish and crab boils were AMAZING. Great drink deals and wonderful service topped the night off! read more

Macon Crab House - Crawfish, crab and two happy customers - Seafood Near Me - Macon, Georgia

Dirty restaurant and all the food was just drenched in butter and overcooked. I was a cook at a seafood restaurant for years. All you have to do to get flavor is boil it in water and seasoning. Butter should be put on the side as a light dipping option. Wife said women's restroom was dirtiest she had ever seen. Service was good. read more

I wasn't impressed by the service or the facility. It was not as clean as I would have liked it to be and the server was fine just didn't understand what we were saying so we had to repeat ourselves multiple times. read more

Gross gross gross. Each time I try this place it's bad. Weather it's a delivery order that has missed sending my cake twice or the flies or the corn being crewing like rubber or today the Broccoli was for sure 1 or 2 days old. Rubbery texture it didn't even taste like broccoli no matter which sauce you choose is always salty. I will be driving 45 minutes to drop this back off tomorrow and I will never revisit this location. It was empty me and two other people were in the whole building. Somethings going on, not sticking around to find out gross with the food quality and the Customer Service.UPDATE!!! So I drive another 1hr 38 mins to take food back as the manager told to bring it back today. I get there and this lady I just called and confirmed that I could come this lady sitting at the register going back and forth with me on it's my fault the food wasn't good because the 43 ride home gave the food time to spoil. HUH!!! . read more

It was delicious and nicely priced. I'll definitely be back. The the cashier was super nice also.

Stopped in today at 2:30 for lunch. Have wanted to eat here for years. Hardly any customers in, none waiting. 3 employees at counter, 2 BSing 1 checking out customer acknowledged us and said she would be right with us. After a few minutes customer was checked out but employee was still BSing with them. Customer left and a fourth employee came out and started BSing with the single employee. After waiting almost 10 minutes to be seated I turned to the wife and said "Ready when you are " and we left without one of the four emplyees even noticing nor trying to help us. Wife noticed the front door was so dirty we didn't want to touch it for fear we would stick to it! read more

The good: food was delicious. I had lobster, hubby had shrimp. Both excellent at a decent price. This place has seen better days. On a Friday night it was half empty and the manager we spoke with said at one point it was packed with 15 servers. Owners need to figure it out. One issue: their website indicates happy hour to 7:00. Nope. No happy hour at all. Not a big deal but don't advertise and not deliver. Leaves a bad taste in the mouth. Also not crazy about the plastic utensils. read more

Absolutely fantastic! The fried shrimp were cooked perfectly and the seasoning and the bold shrimp was incredible. I could not imagine anything being better. The priceiest are incredible for what you get. I would definitely recommend coming here! The best thing of all are the people and the service! read more

Had the hot cajun snow crab & shrimp. Crabs broke perfect everytime! Best place for seafood in middle GA. read more

Macon Crab House - Seafood Near Me - Macon, Georgia

Customer service was horrible. Food was mediocre at best. Fishy tasting like it wasn't super fresh. Missed items.

Another adventure with seafood in a bag... This is now one of my favorite spots for crab legs in a bag! The seasoning was just right. I had the Macon Crab Special with a medium spice. The bag included snow crab legs, corn and potatoes. We ordered boiled eggs on the side. The service was a little slow but our waitress Sabrina was amazing! We got there about 7pm and didn't leave until 930pm. I will definitely be going back here! Oh forgot to mention, had the Ciroc punch drink. This drink was not the best, but with an additional shot it was perfect! read more

Today was a failed attempt at dinner for us. We waited for 20 minutes to place our drink orders (which was only water) and then another 25 minutes before anything was brought out. Completely disappointing. It's not super busy plenty of open tables but I do think the staff needs to pay a bit more attention to who is being seated. Better luck next time. read more

Onion rings for starters were good.... Seafood in a bag $29.00 special and I added another 1/2 of crab legs (4 legs). Remember it's by the lb. garlic butter seasoning ...red potatoes, sausage, shrimp and crab legs were good, I love clams but not these. Overall I give it 4 stars. No long wait at all...we'll be back. read more

Macon Crab House - Seafood in a bag $29.00 special and I added another 1/2 of crab legs (4 legs). red potatoes, sausage, shrimp and crab legs were good. - Seafood Near Me - Macon, Georgia

My first visit at this restaurant was awful. I ordered soup and it was cold. I ordered the crab cakes and they were flat and full of grease. Then I ordered the fish and it was okay but not great. I will not be going back there any time soon read more

Macon Crab House - Seafood Near Me - Macon, Georgia

Where to start. First off the menu is confusing secondly snow crab legs should not be grey in color from being boiled to death. Never have I eaten anywhere where I was brought food in a plastic bag. Tilapia is a mild fish what I was served was nowhere near tilapia. Overpriced overcooked and not on the greatest side of town. So probably will join the 2 previous restaurants that were in this location read more

Macon Crab House - 15.00 worth 2 small potatoes soggy corn grey crab legs. The onion rings we're 5.00 and we're actually ok - Seafood Near Me - Macon, Georgia

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I went there with two friend. I stood at the host desk and wait...and waited...and waited. Some one finally came out and said they were bussing tables and it would about five minutes. More people came in and were waiting. No one came out, then someone finally came and said it would now be 10-20 wait. People who had orders to pick up were left waiting as well. The phone kept ringing, no one would answer it. After about 30 minutes of us waiting, we finally finally left. I would not recommend at all. The staff doesn't seem to care. read more

The food (crab legs) - very good! The service - TERRIBLE! We called to see if you were open. The girl said yes, that's all, just "yes." We drove to Crab House only to see that it was take-out only. Would have been nice to know before we dressed and traveled to location. The girl that took our order at the door was less than happy to see us; Stood back from the table on her side of the "window" and asked us to repeat the order. We asked if she could text us when it was ready as we wanted to wait in the car. (Four cars in parking lot, and we told her we were parked right at the door.) She said she couldn't text us but we could "come back in and check in 15 minutes." Husband went back in 12 minutes later and food was in bag on table waiting for pick-up. Poor, poor customer service. read more

Really liked the atmosphere and the menu. Friendly folks srated at the bar, where I ate. Service at the bar.....needs mich improvement.