I came by for eye exam and new prescription. The price board at reception tells $135. Honestly I…read morethought that is pricey because last time when I had the test at other place was less than $100. However, luckily I could use my company's extended health. So it turned only $27. I choose the appointment with weekend doctor. Dr.Mangat was very friendly and has good understanding about my job. I don't use computer much but I do alot reading and inspection job. We used lots physical expression to show 'how far' and it helped alot. I'm glad they didn't use yellow dye to dilate. After procedure, he took another picture of my pupils. Total it took one hour but I'm very satisfied with whole process.

I called today to book appointment for the family. What a bad customer services i experienced from…read moreJen. I was patiently waited on the phone but when she answered was wow. She raised her voice. When I was asking questions she answered What! Lol. I been coming to see Dr. Rai for the whole family he is a good eye Doctor now I might not comeback to see him anymore due to this girl attitude.

Excellent, skilled and very kind kind doctor whom we have been seeing for 20+ years. The staff…read morein his office is also very skilled and pleasant. Thank you Dr Boyd and please do not retire anytime soon. We would miss you so much. God Bless you for the work you do.

My experience at BoydVision was truly excellent. From the moment I walked in I was treated with…read moreutmost care and professionalism. Dr. Boyd did an excellent job removing my cataracts and giving me clear, bright vision. For the first time in 70 years, I can see without glasses! Thank you, Dr. Boyd - you are exceptional! All the very best to you and your staff, Sharlene H.

My son and I had a great experience with doctor Hassani and his team…read more Dr Hassani is very caring and patient. The staff are so helpful . We appreciate their care and service. Highly recommend this clinic.

We've been with Total Eye care for 8 or 9 years ,and every time we go there it's always a very…read morepleasant experience . They have an amazing staff that took their time to give us the assistance we need , great place .

Super friendly and professional staff and doctors. Great selection of eyewear too. Highly recommend…read morethis clinic!

My daughter was able to get an appointment in very quickly. The optometrist is knowledgeable and…read morenice.

This location is a horrible place and I will not recommended and a lack of knowledge about dealing…read morewith customer service they don't smile, offer greetings or even welcome you as a loyal customer. I'm so surprised, they don't know how to assist promptly with the patient, how about if an elderly patient? I renew my eye checkup at this location because the doctors are so very kind and professional and the guy who helped me was very kind 2 years ago. I need my money back on my insurance! You get charge me but you guys don't do it properly!

I called for an emergency eye exam since I had been seeing bright white light with eyes closed. Her…read moreoffice understood what I was explaining via phone and booked me an emergency appointment that afternoon. A tech did a preliminary exam within 5-10 min of arriving and waiting for the optometrist was within 5-10min afterward. She was thorough in understanding my exact symptoms, asking questions for clarification all the while taking extensive notes. I had to wait 15-20min after she had dilated my eyes which is a bummer as things got brighter and blurrier (typical effects she had informed me of) while waiting for the time to pass. I looked through the selection of eyewear options and noted the price associated is for a pair of frames, lens and a case. The final exam was performed and I paid $0 because it was considered a medical emergency. Thank you for taking care of me!

Came by for some glasses parts…read more Parking is available along Esmond, as well as Hastings outside of rush hour. The interior is pretty nice and modern. Staff were friendly and helpful. Looks like they carry a decent selection, including safety glasses. I've also had an eye exam done here before and they definitely have some state of the art equipment. As others have mentioned though, their exams are a wee bit pricey. Oh well.

I've taken my daughter for her eye exams and check ups at Burnaby Vision Care for a year now and…read morethey've always been great. The staff are professional and friendly. I usually have a coffee while waiting. The eye exams are thorough and Optometrist is wonderful with kids. My daughter loves leaving with a sticker of her favorite cartoon. The only very minor thing I would ask is to update some of the toys in the kid play area. Some items are broken. Other than that, I'll be coming back for a long time.

My appointment was for 10 am. I waited till 10.25 with no apology or explanation. I won't be going…read moreback. How can Drs charge $100 for missed appointments but not when they are the ones who are not there? This missed appointment cost me over $500 in lost work.

2 years I have been here and still happy with this Dr. The staff are really nice and efficient. The…read moreonly wait time is when they have to dilate my eyes.

It is businesses like this one that defines good service. I've purchased two pairs of glasses thus…read morefar. Frame adjustments are free lifetime and appointments were made easily. The assigned staff doesn't really multitask (handling multiple customers at same time) so you get their full attention during the visit. This high level of service is standard in Japan no matter where you shop (previous home) and almost nowhere in Vancouver would I get this level of service here except maybe at Mercedes. They follow Covid rules, everyone's temperature is taken, hand sanitizer is given. The shop is clean, well laid out, modern and spacious. Service is by appointment only due to Covid. The staff that looks after me is Ray. He is very patient and knowledgable when helping you choose frames and lenses, who knew there'd be so much to learn! This definitely helps me find the right pair of glasses more efficiently. I will definitely be recommending this store to friends and family.

WORST EYECARE IN VANCOUVER!! Do not go. Technicians are students they are not professionals at all…read more Trying to charge me for adjusting my glasses and asking for cancellation fees when they did not inform you. Also, Worst customer service they look like they hated the job and not welcoming. PLEASE DO NOT GO TO THIS!! Especially the man at the receptionist the worst ever