Great service, assisted with my speaker issues promptly. Would recommend for apple services read more

MacGuyz - Mobile Phone Repair Near Me - Redlands, California

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Theo fixed my phone in about an hr and it looks phenomenal. He was very professional and efficient and I highly recommend this store. I have told my friends about it before even picking up my phone. I am thankful. read more

My water bottle spilled into my laptop bag and ultimately into my MacBook. I took it into these folks and they were friendly, professional with their diagnosis and got my MacBook up and running within hours. I will be using them again when the time comes! read more

I have had iPads and iPhones repaired here. Excellent customer service and can't appreciate them enough! Great turn around time, honest, reliable people. read more

Amazing quality work, professional, polite and excellent service on my large Mac desktop computer ! I will recommend this store to all my friends and family ! Rob the owner awesome! read more

Custermor service 10/10! They are the best for all iPhone/apple needs. They were able to get my old Mac laptop running like new at an affordable price. And I just walked in because my charging port was full of lint. They helped me with no charge. read more

I needed a new battery for a 2018 Mac Book pro. They managed to replace it in about four hours. Super quick and easy.

I brought my dead Ipad Pro to MacGuyz. Diagnosis took a little bit but they were very fair and honest. Hopefully never have a circumstance where I need services on my Ipad or Iphone but if I do, I'll absolutely bring them to these guys. read more

My husbands MacBook Air kept shutting off and wouldn't charge. He needed a battery replacement. His phone was also having some issues and he had to use the speaker mode to hear a call. He went in to get both his laptop and phone fixed. They were amazing! Great customer service and it took a few hours, but phone and laptop were both fixed. Would recommend them for any issues with your apple products! read more

The battery completely crashed on my 2016 15" Macbook Pro. I tried reaching out to several places, but only MacGuyz responded quickly and were able to repair the computer in about a day. It is working great, customer service was awesome, and I got a fully functional computer that meets my needs back for a fraction of the price of a new computer. read more

So knowledgeable.....I've gone in with major and minor problems and they've solved all.....Sometimes if I've gone in with something minor they just fix and no charge.....Totally recommend them!!! read more

They are really awesome crews. Efficient, helpful and get the job done perfectly. I brought my 1st gen Apple watch coz the screen pop off and disconnected. They fixed it withon 5-10 min. Very reasonable price. Any Mac related produts, go to this place. Highly recommended. read more

These guys are the absolute best in in the business of repairing Apple phones, computers and products. After going to another Apple repair store and being told my severely, water damaged Apple iphone was not repairable, a friend highly recommended the MacGuyz in Redlands, CA. She said they had repaired several computers for her over the years and they would be able to help me. Theo and Rob immediately took to action! Theo took my phone apart and was able to not only save and back up my extremely important data, but also repaired my phone to like new condition. MacGuys level of customer service far exceeded my expectations! Thank you, Jason read more

Stopped in randomly today to see if they do physical cleaning for my MacBook Pro. My laptop was so dirty, especially in the inner fold crease. Rowan was so nice and my screen is now shining thanks to him! Definitely recommend! read more

MacGuyz - Cool that iPhones were the "baseboards" - Mobile Phone Repair Near Me - Redlands, California

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Had to bring my phone in twice to get screen replaced. First time the screen had pressure spots and dead pixels. I literally had to show proof because they didn't seem to believe me. The second screen was slightly better but started to act just the first screen only 2 months later. Screens aren't very good quality. Apps burn through. Phone gets hot quick and screen isn't as responsive, will delay touch. Something moved around when i shook the phone. Got phone repaired in July, only lasted about 4 months Also repair time is 3 hours and they never call when it's ready. 2 stars bc it was cheap and my phone was at least not cracked anymore. read more

Great fast service. They replaced the charging port on my old iPhone. Took only about less than 2 hours. I will definitely come back here for more repairs on my Apple electronics. read more

Had to have my granddaughters iPhone home button repaired as it was not working anymore and these Guyz fixed it within a few hours. They looked really busy but there were I believe four techs. I had to wait a little bit outside as they were only allowing 1 person at a time. I believe their pricing is very reasonable for the quality of their work. They were very professional and helpful. I am "deaf" and need to read lips so they did an AWESOME job accommodating my issue. Thank you MACGUYZ !! read more

My husband dropped his iPad on the actual charging cable, causing the tip to break off in the charging port. I took it to the Apple store and the rep told me that it could not be fixed because tweezers could not get into the port and iPads could not be taken apart. But - good news - I could get a new one with prices starting at just around $300. Hard pass! I decided to take the iPad to MacGuyz as I had noticed their business near another one I visit frequently. I was not disappointed! Within minutes, Jake had the tip out of the port. Alas, the iPad would not accept a charge. Jake explained that when the tip gets jammed into the port as ours had been, it sometimes damages the port itself and the port would need to be replaced. I was surprised/not surprised that it was possible to replace the port itself. Jake explained the process of actually taking the iPad apart, replacing the port, and reassembling... funny how the guy at the Apple Store insisted iPads could not be taken apart. After a couple of days, MacGuyz called and said the iPad had been repaired and was accepting a charge. We picked it up a bit later and were delighted to pay a fraction of the cost of replacement. Very impressed with this small business. They really know their stuff! The shop is clean and inviting and the staff is friendly and, obviously, very good at what they do! We consider the rates to be incredibly good. Our Mac (vintage 2013) needs a little update and we will definitely be bringing it to MacGuyz when we are ready for that. Based on the info we received, it will probably end up better than new... again, at a fraction of the cost of replacement. Very grateful to have found this great little tech shop. Highly recommend! read more

I went to them having them replace a battery for me on my iPhone and the battery works fine however what they failed to disclose was it my battery will forever have a number one with an error indicating that there's a problem with the battery. I visited the store and I was told that it's not an original Apple battery and it'll always be that way. I heard these people to disclose this ahead of time so that people will know this and understand this before they use their services. read more

Have sent many clients there. Always satisfied jobs are always completed on time. Certain items are very pricey but then these days what else isn't read more

As a small business owner - time is money. As a photographer my most important tools are my cameras and computers. I've brought two of my 21" iMacs in to improve my performance. First one 6 months ago needed RAM, the one I picked up today needed a new hard drive. Which is major surgery, so I needed an expert. The MacGuyz are professional, talented, and very efficient. Each time my computer was in the shop, it was for less than a day. Highly recommended! read more

So I took my old MAC to them and they were able to diagnose it and have quote all in the same day. The price was very good as well.

The workers here seem to be very knowledgeable and they provide very good service. Every time I have come here they perform the job well and very timely. read more

I want to say a big Thank You to Devin. My iPhone XS recently broke and I took it to the apple store thinking they would know best. They told me that it was basically "brain dead" and they would give me money towards a new phone. I found MacGuyz and explained to them what was going on with my phone. Devin was great and checked it all out. He asked what my biggest concern was and I told him photos! Being a mama, photos are always the most important to us. He was able to detect the problem right away and he saved my phone and all my photos. I'm very thankful. Highly recommend this place. read more

My daughter's iPhone7's battery had degraded to the point that after a full charge, it went from 100% - 67% in 5 minutes. Went on Google and this local Redlands business came up. Looked up reviews on Yelp and they were positive (except for a really funny and long one that complained about a water logged iPhone that was beyond help although the complainer took it to them and now the screen shot feature went pfft after the repair. ) Anyway, called them up and got a quote over the phone. Took the phone down around 2:30, talked with Rob , and handed it over for a battery replacement. Service was fast! Picked it up at 4 . Great service and Rob talked with my daughter about keeping her phone battery healthy and functioning. I will go back and recommend them. The battery replacement ran about $69 with tax. No lines or wait like at a larger corporate store. read more

First class mac service. Had a new battery installed in a MacBook Pro and received back in less that 24 hrs. Thanks, MacGuyz!

Yesterday, I took an old iPhone 5s a friend gave me to use, to the MacGuyz in Redlands for a new battery. Originally on the phone they told me it would be 2 hours but when I was in the store they said come back in an hour. Already pleased I did just that. He was just finishing the job when I got there. It appeared the battery was going to hold and do it's job so I paid the amount due and left. Again, happy. I got home and tried to transfer the sim card to the phone only to find it would not accept it. It would not connect to service. I called T-Mobile to be told that all of the major carriers no longer support the iPhone 5. I called Verizon just to check. I was so upset...out all of that money and time....drove 3 total hours to pick it up, paid to have the new battery put in....phone call after phone call to get my situation complete and now the phone won't work! Today, I called the MacGuyz back and asked if they were aware that iPhone 5 and 5s were no longer supported by carriers. They had "no idea" and, before I could say anything else, he asked if I would hold. I said "NO problem". He came back on the phone and said..."Bring the phone back we will reimburse you the entire amount". They were sorry I had to make the extra trip down there. Then, on the way there, I realized I had to be able to turn the phone on in order to turn it in to get the new phone I now needed. I asked if I could get the old battery put back in and, again, without much hesitation he said, "You know, it is not safe to do that and it was not worth the labor". He said "it's OK, you go ahead and just take it with the battery" I WAS FLOORED. This is not the first time I have had work done there and I am so very VERY happy with the customer service at The MacGuyz, it will definitely not be the last. I would highly recommend this establishment to anyone needing work on any Apple Product. Fair, Honest...just there for you to answer all your questions. Thank you Rowen, Theo and Robb...The MacGuyz in Redlands. Lorrie D. read more

Did a good job at a fair price. I recommend them. I think enough has been said, but yelp will not let me post this unless I keep writing

I am an elderly Mac owner-not good with the computer. I was unable to download my TurboTax. I thought I was going to have to take my tax papers to a professional. I called MacGuyz and Devin said I could bring it to them. Devin was so kind. He showed me how to download the TurboTax. No charge. Seemed genuinely happy to help me. This made my day. Thank you MacGuyz for a great service! read more

If I could, I would not rate them a star, they don't deserve it whatsoever. These guys are completely crooked. Ron serviced my nine year old MacBook Pro for a fan issue that needed repair/replacement. At the time of dropping off my MBP, they noticed my boot up times to be "dog" slow and that it may be a HD issue. Whatever the case, my only issue was the fan. I called today to find out the status and they told me the job was complete and the fan was replaced. Ron continues to tell me on the phone he downloaded my info onto an external HD so that if I wanted to upgrade my HD to SSD, that the work was halfway done. I was so taken aback by this as I didn't authorize this whatsoever. Ron continues to tell me the HD will be dead in two years and that as a business man he was trying to do the right thing. What he was trying to do was up-sell me to a new HD that I had no intention on replacing. He realized how upset I was and he had the audacity to say that he was concerned I had something to hide. I called bullshit and told Ron the primary use of this computer was for my 12 year old to do distance learning. I showed up at the store and immediately Ron apologizes and said he shouldn't have done that without my authorization. I explained to him this is problematic because I have no proof of my data being erased from the external HD he used, and his response was a smirk and shoulder shrug. I said you are basically ransoming my information for the $249 HD upgrade for which you had no right to do. Again, no response from Ron. Another associate with a beard refrained from chiming in and when asked his opinion he said, "you don't want to hear what I have to say." I asked him to enlighten me and he had a poor analogy of me handing my keys over to him to work on my car. That analogy doesn't even make sense. I made the mistake of giving these guys my login b/c now they had access to all my iCloud info, and Google drive. When I addressed Ron's comment about "something to hide" I said I sure do, "I have financial docs from my recent home purchase, bank statements, escrow paperwork with all my vital info." Again no formal apology. I will be filing a complaint to the Better Business Bureau to make sure this doesn't happen again. Buyer beware. read more

I was looking to change my hard drive in my 2009 21.5" iMac to a SSD because I started to experience slow and sluggish performance. The current RAM setup is 8GB Ana I would like to beef it up to 16GB. I called and spoke with one of the associates and was pleased to find out my needs could be met and at an affordable price. This person was kind, understanding and was very knowledgeable about everything Apple. I believe this is the Inland Empire's one stop shop for all your Apple repair and upgrading needs. CHECK THEM OUT! read more

MacGuyz - The Mac Guyz logo. - Mobile Phone Repair Near Me - Redlands, California

My husband and I stopped by real quick to fix my charger port. Person up front fixed it in seconds, literally!

Got my iPhone screen repaired back in late January. It went well, repair took less than an hour. Starting in June the screen started to "peel" off. Now light bleeds through the sides and is specially visible at night. ****EDIT 09/13/16**** Took the phone to another repair place in Riverside thinking it was the battery. Guy I took it too told me it was just a cheap screen, battery was fine. He charged me $10 to fix it back in. There are repair shops out there willing to give you a 1 year warranty on labor not just 90 days, should have looked around first, definitely not worth the $133 I paid. read more

MacGuyz - Mobile Phone Repair Near Me - Redlands, California

I came here to get my Mac computer evaluated because I had a little water damage. The guy put in my info in the computer and had me sign that it will be $135 to look at it. Upon asking him how much it will cost to get it fixed, he said he doesn't know. It could be $500 or it's not worth fixing and you need a new computer. I proceeded to ask him if I still need to pay the $135 if I can't get it fixed. He said "Well, yeah...I need to get paid for my work to open this computer up." I understand this part, but you don't have to talk as if your customer is stupid. What an @$$. I couldn't wait to bolt out of there. read more

STAY AWAY. I left my macbook a few days ago for some diagnosing and today 8/31/20 i came to pick it up. At initial pickup, there was scratches, residue, and all kinds of wear on my macbook. I couldn't believe it. The carelessness on their part is unreal. Keep in mind i have never taken my mb pro out of its case, it was in pristine condition before visiting this junk computer shop. Really sad to see my mb pro in this condition. Do not come here for servicing. Take this as your warning. STAY AWAY. read more

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I took my laptop in to do a diagnostic on it for my insurance company and they couldn't find anything, but agreed the computer was old and wasn't working for what I needed it to do during covid. They didn't charge me for the diagnostic and did everything they could do try and help me. I've had them service my laptop before and it's always a more than pleasant experience. Couldn't recommend them more. Thank you!! read more

I called to have my iPhone 8 battery installed yesterday, and they said they could do I at anytime without an appointment. I was so impressed by their friendly attitude and excellent customer service. They replaced my battery in less than an hour, and the cost was very reasonable. I'm very happy and will use and recommend them again! I'm so happy to have these tech professionals in Redlands read more

I took a 20-minute swim with my iPhone 7 in my pocket. Phone would power on but would not boot up. MacGuyz resolved the issue. 15 minutes & $20 later my phone is like new! When in need of Mac/iPhone repair I highly recommend the MacGuyz! read more

Found these guys on Yelp in the midst of a panic attack after my iPhone screen decided it didn't want to turn on this morning. I'd initially chatted with Apple support, but was no help and had no GeniusBar appointments for the foreseeable future. GeekSquad at Best Buy also had no appointments for weeks. In retrospect, I should have brought in my phone here first. Brian was great, really friendly, told me it'd take about two hours to replace the screen, if that's what it needed. Turned out the issue was actually some moisture that had gotten in, and the screen turned on after they put it on the heating pad. Didn't even charge me. Hope to not need to again, but in the unfortunate event one of my Apple products flips out on me again, will definitely bring it here first. Thanks guys! read more

Got excellent info & all of my questions answered prior to getting my iMAC upgraded by Devon and Robb! Work was all done in just under 6 hours from when I dropped it off. Robb even installed an App & cleaned out the adware/malware found on my old HDD.. Too awesome!! I highly recommend these professionals if you're needing any Apple repairs or upgrades! So glad I didn't go another (mom & pop type)computer shop that "claimed" they can upgrade iMacs. Stop by and see these pros at work... & don't forget to use their 10% coupon as well! http://www.redlandscoupons.com/index.php?start=17 read more

MacGuyz - Very cool & creative display in their shop.. - Mobile Phone Repair Near Me - Redlands, California