Macawsome Heating & Cooling has consistently provided excellent service and maintenance for my two air conditioning units. Their staff is knowledgeable, professional, and reliable. I highly recommend them to anyone in need of quality HVAC service. read more

Macawsome Heating & Cooling - Heating & Air Conditioning/HVAC Near Me - Ontario, California

This company was sent by our home warranty to check our AC unit that suddenly stopped working. The guy who came, checked the AC unit and said that it needed to be replaced because it was old, corroded and dirty. (We know for a fact that the AC unit is new.) He told us if we wanted our price or the insurance price. My husband didn't say anything. The guy then pretended to vaccuum and clean and then dumped dirty water on our lawn. He left without fixing the AC (temperature at that time was in the triple digits). After the guy left, my husband went up to the attic and saw that the guy didn't clean, as there was still water in the AC pan which was actually clear, not dirty. there were no signs of corrosion, and he noticed that the freon switch was turned off. My husband took it upon himself to troubleshoot the issue and had the AC working on the same day. After 3 days, the guy called my husband and said that he wanted to come over because he forgot to do something. My husband informed him to call the home warranty company first. He never called back, nor did he come over. Do not do business with them. They are scammers and are dishonest. read more

Macawsome's service is beyond superior. I'm beimpressed by the quick, professional and detailed services. My brothers has a 2,400 square foot home and his AC unit unfortunately gave out on them during the recent heat wave. To say he was worried and stressed is an understatement as his wife is 39 weeks pregnant due to give birth any day. Macawsome communicated well and understood the frustration my brother was experiencing. He spoke with Maynor who listened, kept him up to date and truly took care in seeing this unexpected project to completion for the family. We're thrilled as the AC is back up and running, sooner than expected and we're all able to focus on bringing home the new little family member into a cool home. We highly recommend Macawsome services to anyone whether your needs are small or big. read more

So happy with my service! Everyone I had contact with in the company was so kind and helpful. I was very comfortable have the service reps in my home. They went out of their way to assure I was happy. Unlike other companies they did not try to immediately sell me a new unit and gave me tips on maintaining the unit I have. Highly recommend Macawsome! read more

I've been using my air system for about 5yrs now. they are reliable, trustworthy and responsive. I've never had an issue they cannot fix.

Maynor and his staff did a very good job cleaning my AC unit, affordable prices and great communication.

My Air System was contracted by my home warranty. This company did not reach out to my within the 42 hour frame per the warranty directions. I called them after a week of waiting. Fianally got an appointment, which they did not show up to. I called them again and they send someone but did not address the reason why I called them in the first place. Instead they gave my wife excuses why they couldn't work on the problem. The only reason why they were there was to insolate a gas leak. Like I said, they did not address the problem. Had they arrived on the original appointment time, i could have been here check their work. Oh, an of course they charged me. I would defenitely avoid using this company again. I'd rather pay a little more if that meant the problem getting fixed. read more

My Air System showed up this morning to see why my A/C was not working. They were the second company that came out. First company did not diagnose the issue correctly and did nothing to the unit. I would HIGHLY recommend My Air System for any A/C issues!! Super knowledgeable tech and very professiona!! read more

Service performed was more than satisfactory. Arrived on time/date as agreed. Work was professionally performed and area was spotless before they left. Satisfied and I do recommend. read more

My home warranty (First American Home Warranty) assigned my service call for my HV/AC unit to another company who didn't call me within the required 48 hours, didn't answer emails or calls. I called my home warranty customer service & after 2 attempts they could not reach the company & reassigned my service call to My Air System. Within 30 Minutes Maynor called me & set up an appointment for 1-3 pm the following day. The technician "Joe" came out with in that time frame, within 1 hour he had diagnosed the issue, replaced the part which was within a large casing & got my AC working as well as it was before it broke down. This team did its job to perfection! they alleviated any concerns I had about "Shady" AC repair companies & did a fantastic job. I highly recommend My Air System Heating & Air conditioning! read more

I've used My Air System on multiple occasions (two central AC units and two mini-split units) and have always found them to be extremely reliable and responsive. Maynor is trustworthy and ensures everything runs smoothly. Highly recommend! read more

DON'T DO IT. You'll be sorry in the end. Went through my home warranty program. This company did not call me to make an appt. for four (4) days. I called them everyday for 3 days only to go to vmail. No one ever returned my calls. Only until the hw called them did they call me only to tell me that they couldn't assist me because they do not work on duct systems. Unprofessional, lack of communication etc etc. Take my word. read more

They don't answer their phone. You have to leave a message and so far no call back. I had to have someone else do the maintenance on my new unit as I couldn't reach them. On my first maintenance after they finished and left I walked into my hallway and water was coming through the ceiling. I just had the guy come to do another maintenance, same guy as last time, and I told him what Happened after he left. He was extremely concerned and inspected the unit before cleaning it. He says it was installed incorrectly. There is nothing between the unit and my attic so any water that gets in goes straight through my ceiling. He advised we call the company that installed it as that should be covered by warranty. Yeah, except they don't answer the phone. Be careful. read more

Maynor and My Air System is by far the BEST professional experience I have had in a long time! My air went out right in the middle of 110+ degree weather. I spent almost 2 full days calling many different companies, getting a lot of different quotes and some mixed information about what I needed to fix or replace. I wish I would have called Maynor first! He explained everything very clearly and you can tell he knows his business. My Air System got my condenser changed out and upgraded to the new system in less than 3 days (over the weekend) and for a fair price. THANK YOU Maynor. I fully recommend Maynor and My Air System Heating & Air Conditioning to everyone. read more

We recently hired Maynor to relocate our air conditioning system to a new area of our backyard during a remodel. I called 3-4 different A/C companies and he was not only the easiest to work with, but he was also the best deal. He worked with other companies we were dealing with during our remodel seamlessly and we were very impressed with his willingness to work with our schedule . He tested the system both before and after and ensured that there were no leaks and everything was working properly before finishing the job. We will definitely be using him to service our AC system in the future! read more

Macawsome Heating & Cooling - New A/C location (ducting along wall later stuccoed & painted to match house). - Heating & Air Conditioning/HVAC Near Me - Ontario, California

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Maynor came out to our house because our AC was blowing warm air. He called before he came to make sure we were home and came on time. He fixed the problem and now our AC blows at about 40 degrees. Our only complaint is sometimes our house gets TOO cold :) Very reasonable prices, and you can tell they actually care. Thanks!! read more

Maynor from MY AIR SYSTEM just left! He did a quick Remove and Replace on the AC unit compressor. He and his assistant were awesome! Professional, friendly, fast and neat! We have FIRST AMERICA HOME WARRANTY, MY AIR SYSTEM was assigned our claim . Maynor with MY AIR are what you want in a company that represents your Brand. Thank you Maynor we appreciate you for the professionalism and follow through. Thank you! Sincerely Ben read more

Negative 5 rating if possible! These guys are just plain HORRIBLE, Poor communication, unprofessional, and RUDE. Long story short... Called in about my AC, 3 weeks later AC is still broken and now they are refusing to service my Unit after making matters worse. My insulation was ripped out and had to deal with the burned smell for 2 hours while it goes away they stated. Liek I said too much to indetail but take my word for it, They Suck! read more

They came on time and were so professional and cleaned up and fixed our problem within 20 minutes. Wore masks the whole time and I truly thank them for fixing our heat so quickly at a very reasonable price! read more

If you use this company through your warranty BEWARE!! Our warranty company sent them out, when they arrived my husband told them exactly what was wrong, but they claimed it was another issue so once the part came in weeks later and they came to fix it, low and behold the issue was exactly what my husband had told them it was in the first place. So they had to order another part. Seems like they are lying and cheating to get more money out of the warranty company. Fast forward only a few month later to this weekend, we turned our air on and it is not blowing out cold air so basically they half assed fix it to last few month. Hope your business karma gets you back. Thanks for nothing! read more

Don't even bother calling! I was referred by our home warranty company. I called the number provided on the referral and could only leave a message. No call back in two days. I looked on Yelp and found another number and called that and someone answered. Once I said this was a referral from a warranty company, I was told someone would call back. Two days, a weekend, and no call back. Too bad this company does not have any integrity. read more

This company came out last year to fix a problem with our heating system. A few months later the same problem. I tried contacting them for almost two months and received no response. When I called and finally spoke to someone they basically said too bad and whatever service they come out to do is going to be full price. When I stated they obviously didn't fix the problem they hung up on me. read more

Awful customer service. The same guy that would answer the phone would give out different names.

After doing several days of researching and calling different companies and coming up short, no one called me back or showed up as promised. I finally struck gold I struck and found "My Air Systems" the owner Maynor was fantastic, very professional and knowledgeable about Air condition and heating systems. I had smart thermostat installed which required programming and wire configuration along with internet set up. If you demand a high degree of service for your hard earned money, I would highly recommend that you give " My Air System " a call, you will be glad you did. read more

Maynor came to my place. He was the referred heating contractor from my first America home warranty. It was my first time turning on the heater and it was just blowing cold air. Within 30 minutes Maynor found and fixed the bad sensor plus he ran tests through out the house to make sure everything worked great. Definitely appreciate a vendor I can trust. I'll be Calling them for any future issues. read more

Maynor and his team did an amazing job replacing my old AC unit for a new one. This team delivered excellent service in every possible way. This company was the best priced and the most honest with me. I'm very pleased on how the new AC unit is working. Thank you for the cold crisp air the unit is blowing out !! read more

I am in the process of contacting the BBB concerning this business. I scheduled a appointment and they came out to fix my air conditioner in November 2019, it's been cold, so I haven't had to use it until now. Joe, the technician promised me that my air conditioner was working and that it wasn't getting cool at the time, because of the winter. It's been hot these past few days and my air conditioner is still not working. I have called left and emails on the website and no has called me back about fixing my air conditioner properly. People please don't do busy with these crooks they will steal your money and not complete the repair as promised. read more

It was the peak of a hot day and oh noooo my air was blowing warm!! I called and they were able to get someone out right away. Our tech (Maynor) was very good about showing us what was wrong and explaining things so we felt comfortable with the repairs. You always hear horror story's of a job gone bad and being charged an arm and a leg for repairs to the air conditioning unit. This company meet all my expectations. I will be using them again and again if I ever need it. read more

These scheduled an appointment and arrived on time. The technician provided excellent service. Highly recommended.

This company has representatives at the Fontana swap meet quoting a great price. Even asked them if that included both material and labor and they stated yes...sales person shows up and doubles the original price quoted! That is ridiculous, if you are going to have people promoting your product make sure you educate them so you don't waste your customers time and your sales persons time. What a waste! read more

I just bought my house in October of 2019 and hadn't really turned on the a/c until this week when it got unseasonably warm. Of course the first time I go to use the air, it does not work. I submitted a service request through my home repair insurance and I was assigned My Air System. They called me in the early evening the same day I submitted the request for service and they arrived the next morning promptly at 9:00 a.m. They took precautions by wearing masks and shoe covers and got to work on my air conditioning unit asap. They figured out what the problem was and had it up and running in about an hour. The gave me an invoice with the repairs listed and I paid them my small copay. The employees were courteous, professional and (super important) very neat and clean and they had my air working just in time for the heat wave. I'll definitely use them again and I highly recommend this company! read more

Our AC quit and Maynor came out the next day. He was very efficient answered all our questions and prices reasonable. Best of all he actually returns your phone calls and text messages unlike many others. read more

Macawsome Heating & Cooling - Heating & Air Conditioning/HVAC Near Me - Ontario, California

This is the third time I have used My Air System heating & Air, Maynor came all three times and explained everything that was going on with the unit and the costs. I felt very comfortable with him and could tell he was very honest. I highly recommend Maynor and My air system true professionals!!! read more

My air conditioner stopped cooling yesterday when the temperatures were record high so I called My Air System after hours and someone answered my call. Maynor came out this morning fixed my old unit. He was very professional and pricing was very reasonable. I recommend this company for all your air conditioning and heating needs! read more

So happy with our service today...and it was same day service!! Prompt and courteous service from Maynor. Got our AC up and running in less then 30 mins. Hard to find this type of service these days. Highly recommended! read more

Came on time and fixed the problem with my air conditioning. would recommend to friends.

We read several reviews on Yelp of HVAC companies to find a good company. My Air System had several great reviews so we called and got a quote. We needed our AC unit to be relocated from one location in the backyard to another. My Air System gave us very fair quote and we scheduled the job. Maynard arrived early and completed the job in a timely manner. He checked to make sure everything was still in great working condition after unit was relocated. Once verified, the job was complete. Maynard was friendly and answered any questions my husband and I had. Will be calling My Air System for any future AC issues we may have. Excellent and professional. read more

My Air system came out in a timely manner to fix my central heat and air. The gentleman was very nice and worked diligently to get our heat fixed. I will be calling them in the future if I ever have a problem again. Highly recommended. read more

My Air System was the second HVAC contractor our home warranty company sent out to fix our AC. The first outfit realized they were going to need to go into the attic to make the repair so they contacted the insurance company and closed our claim saying all repairs had been made. ?%##!!! Losers! My Air System came out (the technician's name was Joe) and Joe listened to what had been done by the previous techs and went right to work in a very professional manner. A few minutes in the attic and he had our air blowing cold again. Joe knew what to look for and did a great job. Next time we need AC work done through our home warranty, we're going to request My Air System. read more

My ac broke and needed it to be repaired ASAP. They were obviously swamped in this heat wave. But came within a few days, almost immediately knew what was wrong with my ac and repaired it within 15 minutes. read more