We live just 2 blocks from the MacArthur Center Mall. WOW! A high-class, high-end shopping mall within waling distance is phenomenal. Our kids (9 and 11-1/2) recently visited the mall and said "we could live here; they have everything". What better compliment. I'm amazed that the mall always seems busy, a good thing, with people with shopping bags, an even better thing. Support the shopping downtown to (1) keep the retailers open and profitable and (2) encourage more retailers to move in. read more

A bit hyped up but not bad mall for Norfolk. it has a good variety of shops/stores that offer the diversity I believe they're looking for. Given it's location this mall is great to stop by if you're checking out the neon district/downtown sights, and even more perfect to park in/hang out at if you're going to a local parade/concert. Hands down if you HAVE to visit. mall in Norfolk...this is the one to go to. read more

Love!!! Favorite place to shop and usually end up in the Apple store for way too long. This is the nicest mall that Hampton Roads offers bar none. The areas only Nordstrom is here and a fabulous anchor for the mall. You do have to pay to park in the garage, but it's cheap and worth the cost to me. I rarely find any type of debris in the walk ways and the garage for the most part is kept up as well. I like the fact they offer trash cans at all entrances. When tired wonderful leather seating is offered in a lot of the areas, as well as restrooms that are very well maintained. The food court is not spectacular, but you will find something to eat. Every since Cheesecake Factory's specialty store that only did sandwiches left I have been disappointed. Our favorite sit down place to eat is California Pizza Kitchen. For the kids they will LOVE the play area, mine did up until two years ago. The enforcement of the kids area is fierce, they will kick you out for violating rules which is awesome. Who has not had a 6th grader come and knock over your 2 year old at Lynhavenn Mall. This mall also features the BEST Santa and decorations for Christmas. Beware, if you are under 18 you must be accompanied by an adult and security is all over this place (a great thing) and they will ask you to leave if there is not proof of an adult. Come check it out if you have never been. read more

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The mall of course isn't what it used to be, but it is nice to see that they are doing some community events to interest people into coming to the mall. Unfortunately, I don't think most of the stores benefit from that traffic. There are still decent stores here, but sad to see a lot of the spaces being turned into large paintings or advertisements since the amount of new stores isn't comparative to the ones that are closing. Also, there seems to be a recent element I have noticed...the smell of marijuana in the parking lots, inside elevators, hallways...not sure if security is just lacking or they have just gotten used to the smell. I'm assuming the mall is a drug-free area?! read more

MacArthur is a very basic, beautiful mall, all around. As someone who has also worked in it, I can say that the clientele are very friendly and it's always an interesting day when crew ships full of foreign visitors dock in Waterside and everyone checks out the mall. There's a pretty decent variety of stores, perks including the Apple store, Godiva, Aveda, and L'Occitane. It's true there is no drug store, which is a setback, but there IS a convenience store on the first floor called, appropriately, "Mr. Convenient". It is located on the first floor between Dillards and Max & Erma's. Most of the medicine (even cough drops) is kept behind the counter. Not sure why...just how they do it. It's not the best mall for a younger crowd, since it's in the middle of a downtown area full of college students or business professionals. If you're looking for a full day of affordable shopping, hop on 264 and take the 15 minute drive to Lynnhaven. The stores at MacArthur have incredible sales, but once you've been there a few times, it seems to get smaller with every visit. There are actually some great restaurants at MacArthur. In terms of dine-in seating, Johnny Rocket's, Kincaid's, CPK, and Max & Erma's always have great service. Up in the food court I absolutely recommend getting the loaded fries from Steak Escape, with bacon and cheese...a huge serving for a great price. There's also a Cheesecake Factory Deli, meaning none of their regular menu food, if you've ever been to the restaurant, but the cheesecake is just as decadent. If you just want a bite, don't leave out Nathan's (hard to find those) and Pretzel Twister (the one by Lids, NOT the one by Icing). If you just really need a day to yourself or get sick of walking around, there's also a 2-story Barnes and Noble to check out a good book and de-stress for a few minutes. Finally, don't forget about the movie theater...a really nice setup and plenty of theaters so it's not too crowded and you can usually find whatever movie you're looking for. read more

I love this mall. Great anchor stores, great food, the only Apple store in the region, a huge movie theater complex, super clean, visible security, plenty of parking and easy access to everything in downtown Norfolk. What more can you ask for? read more

$1 parking to go along with a bright, beautiful and clean mall...I'm in! This past weekend I had the opportunity to visit and caught a few deals. They have a nice selection of stores and everyone working seemed very upbeat and friendly. I'm a Charlotte Russe freak so I will say that store is what I remember the most. There is a nice food court that includes Boba tea and fresh sushi vendors among other options if you're looking for a quick bite. I'm really looking forward to stopping by again on my next trip to Virginia. read more

Completely mediocre mall. My question for those rating this mall five stars ... what are you comparing it to? Other local malls? Downtown Norfolk? Other shopping options? I'm not sure what the standard is here. This mall is nice because it gets one off the scruffy streets of Norfolk, and this is especially useful at night. As a shopping utility, the mall has exactly the stores you think it has. Nothing in here stands out as a must-visit. As a dining option, again, it's all the same lousy chains. And I'll tell you what - I've never been treated more rudely than I was in this mall. When I bought some food, the cashier would not even look me in the eye. Just looked right by me like I was a huge inconvenience. I know it's been some years, but I don't remember Norfolk being such a rude town. This is an average, 2.5-stars mall, perceived by most as a 5-star mall because of its location in a 1-star city. read more

Welcome to the Mall, a dying industry. This mall had lots of shops, no real bargains here. Santa was here and he looked awesome! There was a man following us begging to buy him shoes and a parking garage that looks like the scene of a forensic files episode. The only big department store was a Dillards, it was expensive looking. There were great deals at the kids stores though. That would make it a trip worth taking if you need gifts for kids. read more

I have had arguments with several colleagues/friends who complain that a mall is the last thing needed in downtown Norfolk--that it's not very becoming of a "real" urban center. I say poo-poo to that. The opening of MacArthur Center effectively created a gateway to downtown. It's nice, it's clean, it's well lit and accessible and it's got great cheap parking. It made it so people driving in from Virginia beach or Chesapeake once again felt comfortable coming to downtown Norfolk where, let's face it, not a creature was stirring for decades. The shops are your basic mall type stuff--lower end retail on the first floor, more upscale stuff on the second floor and the movie theater and eats on the third. The do have a Nordstrom's, easily the area's poshest department store and one of the only places around fashionistas can get their Carry Bradshaw on. read more

They have many top stores. Very clean, bright and well maintained facilities. They have the movie theaters on the third floor which is nice. They offer special sometimes. 2 tickets and a dinner at one of the restaurants for 2 in the mall for 25. Can't bet that. read more

Great stores and restaurants!!! More of an adult atmosphere here which is great. Oh and the apple store is here

I am from the Tidewater area, but I currently live in Maryland. This mall reminds me of the malls back home. Very clean. And all of the stores that I like to shop at. This is the ONLY mall in the area that is worth going to. read more

By far my favorite mall in this area. I'm from Orlando, and we had the Florida Mall, the Mall at Millenia, the Altamonte mall, and several others (but the ones I listed were the best ones... Especially Millenia.) Here, you have a decent selection, but this is the only one that really stands out. It is beautiful, clean, and has a great selection of stores. The food court could have a better selection, but that's not why most people go to the mall. The Barnes and Noble here is the best one in the area (in my humble opinion, of course), and the Dillard's is hands down the best shopping around here. The Nordstrom is nice, too, even if it's a little small. They do have a movie theater, which is just a typo a movie theatre. I miss the Coach store, they closed up shop last year. I don't know why, and I hate that I have to drive an hour to go to a Coach store now, but it is what it is. Anyhow, skip the other local malls... This one is where it's at. read more

*note - it's been awhile since I've been to this mall but this is my non-local point of view* Dig it: I was in the Virginia Beach area for military training and I was lured here by the promise of 3 FLOORS of stores but I was rather disappointed with the selection (or lack thereof). The highlights for me were the Regal Cinema and the Max & Erma's. Really, Lynnhaven Mall has more to offer and I could've just stayed local. Head's up: it's PAY TO PARK here at MacArthur. So be prepared. read more

This mall has really come a long way over the years and they continue to improve it every time I come back. I used to shop here almost every weekend but since I don't live as close to it anymore when I do come I enjoy seeing all of the new stores and improvements they have made. They are constantly expanding stores and bringing bigger names to the mall. They recently opened up a Cinnabon location in the middle of the first floor, near the elevators and the water fountains. They also have begun to expand the brands that are offered at Nordstrom (another personal favorite store). This location has received a bad rep over the years because of how small it is because they don't offer enough products. They are trying to fix this. The mall has expanded its food court to offer better items and the cinemas are also improving. I parked here the other night for holiday shopping and they waived the fee of the parking garage! I also feel safe at this mall. They always have security officers on patrol and they do a good job of maintaining the crowds here. This is definitely one of the better malls in this area. read more

0 Stars for the new nail salon in MacArthur Center. The new owners are former owners of Day Spa and Nail in Virginia Beach. I know this because my receipt has that address not their new address in Norfolk. Royalty Nail Spa will rip you off. Poor service and even worse quality of work that's way over priced. Although they don't have a refund/exchange policy posted for the public, if you don't like your nails or something happens within 3 days, don't expect a refund. Instead they TRY to "fix" the problem, I say that loosely. They didn't look any better. This arrogant family runs this business and should be shut down. The woman will tell you she has done nails for 30 years and can't see anything wrong, the man, which I assume is her husband, will laugh in your face and give you his personal cell phone number which is the same number for "corporate". The email address he gives out is also trash because they won't respond to you. Apparently asking for coffin shaped nails was like asking for "perfection" and "I couldn't be pleased after such hard work so I don't have to do business with them, I could just go elsewhere." My service was rushed and sloppy towards the end when the female tech took over, "the coffin shape expert" SIKE. Anyone who has been doing nails for 30 years doesn't apply acrylic over nail unevenly, slops heavy layers of SHELLAC polish, they wouldn't leave acrylic under your nails and on cuticles or file nails square and uneven when client has asked for a coffin shape. They ask you to pick length and shape you'd like off a model hand so my expectation is for them to at least deliver what they advertise! They only care about taking your money NOT their clients or quality of work. There are about 7-10 nail techs/apprentices/students working there and only 4 actual licenses posted. According to DPOR, ALL licenses should be posted at all times for public to see. And per the "manager", apparently the salon is under video and AUDIO surveillance which I'm sure no one has consented to because I was told after the fact. Also, any audio surveillance in a business is illegal. Save your money. Go to a real nail salon. I hope MacArthur does their research and chooses better businesses in the future. read more

MacArthur Center - Shopping Centers Near Me - Norfolk, Virginia

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Clean, modern, classy place do do your shopping. There is a pretty wide variety of stores from which to choose. There is a huge movie theatre on the 3rd floor. There is also a food court on the third floor with a variety of eating options. read more

This is a great mall. It has basically anything you could possibly want. It's really clean and is free of the riff-raffs I see at my local mall. I frequent here because of the Apple store - it's the only one in the area, and all my Apple products get serviced there. If you come here for the Apple store, it is ALWAYS busy, so make sure you go online and make an appointment on the website to ensure someone will be able to see you. I do hate having to pay for parking though. Because of the location downtown, I know why we have to pay for parking, but I've never been to a mall in my life where you had to pay for parking. read more

Probably the only mall in Norfolk. Well I could be wrong but this is the only mall I saw in the area. This is pretty convenient since it is near Granby St with a whole row of restaurants and bars. You can either park your car on the nearby streets with metered parking good until 6pm, after that it is free. You can also valet your car at MacArthur. Or you can self park in their garage. The rates are $1 per hour before 6pm and a fixed $2 after 6pm. Lots of stuff in this mall. There is a Dillards, food court, a movie theater on the 3rd level and bars/restaurants in random places. Very clean and a lot of security and police officers patrolling the mall so you can have that assurance that it is somewhat safe. read more

It is a typical mall but that is not what makes me love it so. I love it for one major reason and that is for its awesome play area. It is all Looney Tunes nautical themed and massive. My daughter loved it. I wish the malls at home had the same thing. read more

MacArthur Center - Shopping Centers Near Me - Norfolk, Virginia

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Plunked down in the heart of downtown Norfolk and just blocks from Waterside, MacArthur Center Mall is Lynnhaven Mall's much richer cousin. A three story monster shopping center, MacArthur caters to the high end set, with specialty stores and your only options to even browse couture fashion in this mostly casual and lowkey Hampton Roads area. I admit I've only been to MacArthur a few times and that's mostly because the huge parking garage and paid parking bug me. Why must I pay to park when I'm shopping? I guess that's what poor people say....But this is the only place in the Hampton Roads area with an Apple Store, the Bebe store is my fantasy and many other stores I can't afford. For me this mall is a special occasion, but it might just be your home base. read more

I used to love coming to this mall but ever since the drama with the minors and curfew I have avoided it. It is a little disappointing that they went that far to cut out the people with the most money to blow- teenagers. Seriously, they weren't even a problem. I never felt "threatened" by any groups of young people. I won't support any establishment that picks on teens. I see more kids running around that mall with shopping AE shopping bags than old people. Go to Patrick Henry, young ones. You're allowed to waste your paren'ts money there! Also, I hate the parking garage. I don't carry cash and it irritates me that I have to draw out a 20 tout of an ATM to pay 2.00 to park. The world runs on debit and credit. All of the stores inside take it, so why can't the parking garage? read more

I only come here for Bath and Body Works or Teavana sales. Other than that sometimes I go to the movie theater here because it has the most comfortable seating without being all up on someone beside you (unless its your lover then its ok hehe). Overall I've never had any bad experiences here with my latest visit being to the Charming Charlie store to get a purse from a Christmas gift card :) read more

In this mall, years ago, was the first time/place i had Johnny Rockets. And it was yummy! The mall itself is beautiful and relatively big. I like the amount of floors and the movie theater. The best mall in the area, aside from greenbrier in chesapeake. read more

Thank God for their indoor play area on rainy days. When I'm feeling trapped at home with the kiddos, to the mall we go. So glad they have this foamy, rubbery, enclosed area with vehicles to climb on for the kiddos on the top floor by the food court. Of course the Gymboree and Stride Rite stores lure us in as well, but my main attraction to this mall is the play area. While it never fails that my kids get colds a few days after playing here despite our best efforts to wash hands. Ah, such is life. The mall itself is always clean and relatively empty, but then again we are usually here during the mid afternoon hours on weekdays. read more

The best mall in the Tidewater area. They completely revitalized the downtown area. I like the shopping choices. I especially like Williams Sonoma and Art of Shaving. read more

It's a nice mall with really nice stores. Matter of fact, sometimes the stores are too nice if you get what I'm saying. This mall definitely caters to a certain demographic. Always clean and bright. I do enjoy coming here occasionally, but definitely not my favorite mall. Not a fan of having to pay for parking either - that is ridiculous. read more

The best mall choice in Hampton Roads for the quality of its shops, proximity to good individually owned restaurants, not chains, cleanliness and safety. The security is abundant here making it the safest mall in HR. I know it's hard for those familiar with how Norfolk used to be to believe...but it's true. The restaurants inside the mall are really good, except maybe one that's fair. If you haven't tried the Nordstrom Cafe you're missing out, love that one! Ok that's the good here's so here's why it's not 5 Stars. First, You have to pay for parking, it may only be a buck or two but with it being the only mall in the area that charges for parking makes it a hard pill to swallow. Second, is the recent loss of some of the higher end women's stores, which is extremely disappointing to my wife. Finally there's no sporting goods store near here. Being a sports and outdoor enthusiast you'd think they'd work to recruit a Dick's or similar into the mall or nearby in some of the open land. read more

Nice shopping mall with lots of variety. Has movie theater and plenty of food options(fast food and sit down). Costs to park. But for the area, it's the best mall. read more

Good place to shop, or better yet just to grab a bite to eat over lunch. I have not walked the whole mall but what I have seen is nice. Of course it is a little pricier with Nordstrom being one of the shops but Dillards is there to counteract with some better deals. I am not haughty toughty like the mall would keep company with. I am more middle class looking for quality. Forever 21 is one of my favorite shops, could be a bit more organized. read more

This mall basically has everything or anything your looking for. The food court is kinda dull but there's a Johnny rockets in there that's great. Movie theater in there is nice. It's 3 stories and has a lot of clothes to choose from. Coming from the young crowd it's good! read more

MacArthur Center - Shopping Centers Near Me - Norfolk, Virginia

This is one of the best malls I've been to. The malls in California are nice, but not as nice as MacArthur. The play area for kids is cool and there is such a diverse selection of stores. It's also nice that they have the ice rink behind the mall in the winter, and a movie theatre inside the mall. read more

This is my favorite mall in the Hampton Roads area. It's the closest to where I live. It also has a parking garage (downside you have to pay). It has great stores from Dillards, Victoria's Secret, Bath and Body Works, to cookie stores, Auntie Anne's pretzels, to their food court of many choices such as sushi, pizza, subs, or Chinese. It also has a movie theater that has great seating. They have a kids port play area that is very clean, well made, and a security guard is on duty at the entrance the whole time (the most important of all). Also, their bathrooms are clean and comfortable. I love the fact they have family restrooms with kid sized toilets (my son's favorite). Downside? a bit on the pricey side read more

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I was trying to kill some time and ended up at this mall. Very nice and very clean. Tons of shops and restaurants and in the center pf Norfolk. There were only a few open spaces for new shops so, it's a good sign to see that this shopping center is doing well. read more

Stay away from this spot in the evenings. I suggest hitting this place before noon to avoid the crowds, and only have to pay $1 for parking. read more

It's my new favorite mall. okay, so its been around forever now but i say new, because I feel like it's finally gotten the respect it deserves after apple opened. lets be real, that like the most important store in there. And of course you also have your typical shops in there like H&M, Forever 21, Barnes and Noble, Nordstrom, JCrew, Pottery Barn, Abercrombie (do people still shop there?). Food court is a little on the lack luster, but there's my favorite Sarku, I mean Sakura, teriyaki and a little kiosk for Sushi. Movie theater is on the third floor. pro: so much more space than the compacted Lynnhaven or Pembroke mall. plus their rules about children running amok after a certain time period won me over. It also doesn't hurt that it's walking distance from my residence. con: its pay to park, but you can at least get it validated if you plan on watching a film. read more

Panda Express and The Body Shop. That is all. Just kidding. MacArthur opened the same day my little brother was born, so for that reason alone, I kinda feel a special connection to the place, I don't know why exactly, but whatever. I would probably go more often if we didn't have to pay for parking. Paying to park or go to the movies is a SUPER peeve of mine. read more

I think MacArthur is a great mall with many options. You can hop right on the tide and it stop you off right at the mall. I like that there is a Dillard's and Nordstrom because you typically only see one or the other the further south you go. I only did 4 stars because the parking is crazy and they charge you by the hour which can add up if you aren't just running in and running out. The food court is decent and there's also a movie theater on the top level. I would say this mall offers a little bit of everything for everyone. In addition to the mall the next street over offers a selection of boutiques and restaurants that's in walking distance that you can shop from. Check it out next time you're in the area! read more

Great mall. I love how the place looks!