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    MacServices

    MacServices

    (17 reviews)

    Needed someone to diagnose why my Mac wasn't powering up when plugged in, and am so glad I found…read moreRick of MacServices here on Yelp. He quickly determined what the issue was, had a replacement part available, and got my Mac up and running again in less than 30 minutes. Will definitely return to Rick for any and all future Mac needs, and recommend his services unreservedly.

    I hired Rick Wilson to complete the installation of my new MacBook Pro. The data from my old Mac…read morehad already been transferred from my old Mac. All that remained to be done was to connect the two monitors and update the software. Rick decided that it was necessary to reinstall the data from my old computer. He did this from the backup drive, which was not up to date. When that error was pointed out to him, the transfer had to be done again from the old computer. All of this redundancy took several hours, for which I was charged $550. Two days later, I discovered that my email program would neither send nor receive, and all of my email history was gone. I tried calling Rick Wilson twice to ask that he rectify the email program. He did not answer, so I left voicemails explaining the problem, but he never returned my calls. I also sent two text messages, which also were ignored. Now I have to find someone else to finish the work for which he was overpaid. The quality of work I received from Mac Services does not speak well for the professional competence of Rick Wilson. More importantly, failure to respond to calls and texts doesn't speak well from his ethics or integrity.

    MacCog - I'm here to help you with your digital life. I explain complex stuff in easy to understand english.

    MacCog

    (7 reviews)

    Justin has been my digital life coach for 18 years, during which he has helped me climb many steep…read morelearning curves in my personal digital life and also in a web-based business that I founded back in 2010. Now he is helping my husband and me plan for smart use of technology in a home we are building. He has helped me through ALL of the tech-related challenges of my life! Justin really is a "digital life coach," a title that once sounded funny to me but now I see is no joke at all. I agree with other reviewers' positive comments, but to me, the best and most important thing about Justin is how he makes me feel. Justin makes me feel safe. He never makes me feel stupid or behind the times - important for a senior like me. When I have a session with Justin, either in person or online, my feelings instantly change from frustration to relief, then to pride when I finally learn the thing. He even welcomes the big-picture questions that I sometimes have, like "Will we never be free of passwords?" "Why is Apple better than PC?" "Where is society GOING with all this technology?" His liberal arts education is a huge plus here, making his mind broad and humanistic enough to appreciate such questions and make positive contributions to my understanding. The annual fee I pay to consult with him whenever I need help is a bargain. I am very grateful to be Justin's longtime client and expect to keep working together for the rest of my life.

    Justin asks the questions you want to ask but aren't even thinking to ask. He goes the extra mile…read moreto consider the big picture because he actually cares about his clients. At times, we've come to him for short-term solutions, and after he's asked questions, we become better at understanding our own mission. Justin has helped us with our family needs (protecting our kids on devices), as well as my business. Perhaps most importantly, he has opened our eyes on how to approach the insane pace of tech innovation. Thank you Justin for always having our back!

    Mac Services - itservices - Updated June 2026

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