The service here is great. The people are patient, friendly, and kind. They were really helpful and didn't didn't overcharge.

All I have to say is that they offer class act service. I had an older computer that I had hoped they could revive. Instead of giving me the run-around, and keeping my computer longer than they needed, the took a look at it and came to a quick conclusion..KAPUT. I thought for sure they'd charge me for the estimate, but they didn't. The staff explained to me their conclusion to my predicament, and my options for recovering the data from my hard drive. The staff were also nice enough to refer me to a service with a discount code. And on top of everything they removed my hard drive and didn't charge me for their efforts. I know that when I do get my computer in the future, if I have any issues, this is the place for my computer repair needs. read more

Great service! Reasonable pricing . Owner Identified the problem with my laptop promptly. Trustworthy company.

This is the 3rd time I've gotten the absolute BEST (& fastest) service from PRT so now I can confidently recommend them to you. You know how important FAST is when it comes to your computer. This time they replaced the battery on my old computer in 1 day (they upgraded my antiquated OS for free) and the cost was the same as most stores charge for a battery (not installed). They took care of me like I was the most important person in the world. :) I'm surprised there wasn't a long line. Yikes. What am I doing here? Please don't tell everyone. read more

The techs were exceptionally helpful, very quick and efficient, and professional. I didn't get some condescending tech talk because I'm not as knowledgeable and they were incredible the entire ordeal. I needed help unlocking my late father's computer to download photos etc and they were very understanding and helpful and so quick. HIGHLY recommend 10/10 read more

Although my Lenovo laptop is only about 3 years old, it was not starting up at all. I dreaded a trip to Best Buy in San Luis Obispo where I purchased the laptop, so Googled "Computer Repair near me" and discovered Paso Robles Tech on 7th Street. They solved my problem within an hour, gave me helpful advice about a possible upgrade to the hard drive, but were not pushy at all. Very nice owner Traci, and Systems Admin Matthew. Reasonable pricing. I highly recommend them! read more

-- HIGHLY RECOMMENDED-- I brought my wife's computer there. It had an older version of windows. They installed an up to date version and it runs great now. They were pleasent and did their work in the time frame that agreed to. I can't recommend them high enough. read more

Paso Robles Tech is a wonderful company run by extremely kind and confident people. I have been to their shop three times. They have never talked down to me while explaining the problem in terms that I can understand. They have very good follow up service checking back to see if the issues have still been resolved. I have recommended this company to a few friends and they too have been thrilled with the service they received. I'm am so glad we have a honest business like this one here in Paso. read more

I spent weeks worrying about what the repercussions would be to me and my ability to start up a new computer. When i finally got up the nerve, I bought a new desktop CPU and brought it and my old CPU to Paso Robles Tech. One day later, i received a call saying that my new CPU was ready and all of my data had been transferred successfully. I brought it home and lo and behold, it was a simple plug and play situation and I was back working again without a hitch. Thanks everyone. read more

I'm so happy to have the help when I need it by Paso Robles Tech! Every technician is wonderful and responsive and the owner, Traci, is just fabulous. She really cares and it shows. I've been utilizing this company for years and will continue to do so. My computers thank you! read more

PRT-Quick, efficient, and reasonable prices! A side note, they followed up with me a couple weeks after they reinstalled my OS, just to see if everything was working properly, that was very much appreciated and is rare in this line of work. read more

These guys are GREAT! I have used their help for many years, now. They are very knowledgeable, efficient, & reasonable. I would not go to anyone else!! read more

Wonderful service. We had to get both computers repaired this week. The charging port on a laptop shorted out. The all-in-one got a virus. The repairs were done promptly and right. The charges were less than another local company charges for just the diagnosis. read more

Found them through a quick search on yelp, filled out the repair form on their website, and had a response very fast! I didn't visit the shop, but their handling of my request was timely, simple, and very easy. This would be my first stop for future tech repairs! read more

I have had great experiences with Paso Tech. Traci and David have dialed us in. From fixing my mac to run faster to connecting my office through gmail. David has been patient and coached us through it. Thank you guys! read more

This was my first time to use Paso Robles Tech. What a pleasant experience -the young man was very courteous and knowledgeable and took care of my computer and router problem in very short order - Future computer problems will be taken care of by Paso Robles Tech without hesitation- Thanks for the excellent service !!! read more

Thank you Brandon, appreciate your help today! Quick and easy, you gave us a good price and made the experience pleasant. I recommend your services! read more

I recently bought a new Dell that was having some overheating issues. I found Paso Robles tech website, and called them up. They were very friendly, professional, and very willing to help. I think it was the owner I met with (not sure). She was able to help me right away, clean out any dust, and offer advice on what to do next. Prices reasonable, and great customer service. I definitely know where to go if I have any other trouble with my computers. I recommend giving them a call if you need PC repair/service. Oh, and my overheating problem is better :) Check their website for their new address. read more

I was having significant problems with my laptop, where it basically served as a paper weight, not functioning at all. I looked up computer repairs on, you guessed it, Yelp. Read the reviews and decided to bring it to PR Tech. The staff was super friendly and didnt get all nerdy with me when I brought my computer in. They quickly diagnosed the problem and were able to fix it within a day. They were able to extract important files off the laptop prior to wiping it and re-installing my software, I was super relieved that they got my files off as I thought family photos were gone. If I ever have a problem with my computer again, I sill surely bring it to these guys, Thank You! read more

My PC was dead and in one day they had it back in order. Excellent commutation and service.

We stumbled onto this and are very happy we did. They are customer friendly, knowledgable and reasonably priced. We have been back 3 times since the first time and have been very happy with the results. Very happy that there is a great option over the box store alternative. read more

Paso Robles Tech The place to go when your computer is giving you trouble. I have had ten years of these people saving my sanity. Great service. read more

I have been going to Traci McMahan at Paso Robles Tech for several years. Mostly recently, my hard drive crashed and I was in need of accessing some time-critical documents. As it was Saturday, I incorrectly believed Paso Robles Tech so I went to a big office store. They said it would be several days before they could even look at it to diagnose the issue and then they may have to wait for parts. I was surprised to find Paso Robles Tech open on Saturday. They gave me the option of putting my repair as a priority. They quickly installed a new hard drive which they had in stock, updated my programs, and returned it to its original format. They also make house calls for an additional charge. read more

Can I just say here I COULD NOT SURVIVE IN MY PERSONAL OR BUSINESS IF I DID NOT HAVE TRACI AND HER CREW TO ASSIST ME! I live 2 states away from PR Tech and yet I get better service and RESOLUTION to my computer issues and needs than any local support I have found! They are by FAR THE BEST IN THE INDUSTRY!!! Do not hesitate to call them for virtual assistance or to go in for local! I am blessed to have them in my life. I trust no one else! I have had many bad experiences and Traci and the crew are so knowledgeable, helpful and have a resolution to anything I can ask for! To have that as a virtual assistance, as well as I have been there for local assistance, and bring my computers for tune ups when I come to town... it is unheard of and just flat remarkable! My entire family and other business associates now use her as well and feel the same! Bless you Traci, Dave and all other team members! You guys are truly Amazing and so appreciated! read more

Paso tech replaced the screen on my MacBook, and I am more that satisfied! Their Technicians are knowledgable, courteous, and hospitable, even to a computer novice like me. No lofty tech talk or up-selling involved. They had it completed within a day, and texted me when it was ready. The owner gave me a quick tour, where she showed me all the various types of electronics that they fix, from X boxes to servers, they do it all. They have everything you need for computer repairs and they do it with a smile! Thank you Paso Robles Tech! read more

Jonathan at PRT was great to deal with. Expedient service with a good attitude. My business with PRT wasn't extended so I don't have much more to say. I went in, got my problem solved, paid a reasonable price and was out. How it should be. read more

A wonderful find. They solved my problems with parallels desktop and quickbooks They also do over the phone help which is great Not expensive at all read more

They guys are true deal, not so techy they can't talk to you. I refer them anytime I can.

I brought my computer back in for the same bluescreen issue. They said I needed a hard drive and I agreed to pay for a hard drive and a mirror image of my system to make things as painless as possible. I also asked to upgrade my RAM while they were in three. What I got back was a stripped version of my computer. Photos and documents were there, but all of my programs were gone. They hadn't done the mirror image I had paid for, so they refunded it and took my computer back to try and restore it from my backup mirror image on my external hard drive. If I wasn't data paranoid with backups, I would have lost so much! Now, had they fixed and and this been the end of it, I'd be leaving a much better review, but this snowballed into a PC nightmare. I got it back and the data on my external hard drive had been able to restore almost everything back. But then I got the bluescreen of death again and again. Plus, I started getting relentless popups that said my version of Windows was not valid and kept prompting me to buy it. So the bluescreen issue was obviously not a bad hard drive because this new hard drive I bought through them is doing the same thing. And my best guess is the popup has something to do with the fact that there was a DVD-R in the disc drive that said "Windows" on it in Sharpie. Back to the shop it had to go. The last review I wrote was about bad communication. The owner asked me to give them a 2nd chance with the hopes that I'd change my review, but while I was outraged last time, this time I was so pissed off I was in tears more than once. My computer was in the shop on and off for months! I'm sure they spent a lot of time trying to fix their multiple mistakes, but at some point I had to just get my computer back. They said to not put it in sleep mode to prevent the blue screens and that to fix the popup will require wiping everything and doing a fresh install (hopefully with a legitimate Windows disc instead of a home made copy). They also installed a lot of programs that run in the background and I have no idea what is safe to delete, so they run in the background and eat up my RAM. I feel like my computer has been disabled for life by them and my only hope is going to be a full reinstall of everything or to buy a new computer. I really hate giving someone 1 star, but I truly feel like they jumped to the conclusion that the hard drive was bad without a proper evaluation and as a result my computer is much worse than it was before. read more

They are absolutely the best!! Best price for the value. They have more checks to rid viruses then any other business that I am aware of. My computer runs great after they rid all the bugs. Thanks to all the staff! read more

I had a remote session this morning with Paso Robles Tech. It was so easy, painless & helpful. My issue was fixed within minutes. I highly recommend Paso Robles Tech to anyone with computer issues. I know they will be my first call with any computer problems!! read more

As always, I have found Traci and her team to be extremely knowledgeable, helpful and professional. We haven't lived in the area for over 6 years and always save all of our service work to have Paso Robles Tech update, clean and repair all of our computers when we visit Paso. We have never found anyone as reliable, thorough or trustworthy as Paso Robles Tech. They are just a phone call away with their remote service, which we have used several times. They are just the Best!!!! Thanks again Traci and your reliable team for another great job! read more

My laptop needed a new hard drive and throughout the majority of the process they were very helpful and accommodating. However it took them exceptionally long (1.5 weeks) to do a job that can be done in 2 days, max. In addition, I never received a call from them letting me know my laptop was ready to be picked up. I had to call them only for them to tell me that it had been fixed 2 days ago. Lastly, when I started up my laptop, a lot of the original functions that I had did not work because they did not install certain drivers that my laptop requires. This is incredibly unprofessional of them because the majority of people are not tech savvy and would not know computers need drivers for certain functions to work; which leaves people in a crutch. The technicians went the extra step to download antivirus softwares without asking me but won't install softwares that come with my laptop??? Bottom line, they get the job done in an extremely time consuming manner even though they cut many corners. read more

I brought my laptop to get the keyboard fix. It took them less than a week to order the part & install the new keyboard. They did an amazing job & it was at a reasonable price. Very friendly staff. I'd recommend them again. read more

Very helpful and knowledgeable! repaired my Xbox one that my 2 year old broke. Love the text updates and modern feel of office

Three cheers to these good people, especially Jonathan, who keep my old computer and printer running against all odds. Always available, friendly and reasonably priced. read more

I have had the pleasure of "Doing Business" with with Paso Robles Tech over the past several years. They have always been efficent and helpful in the numerious problems I have had with my computer. The staff are friendly and can speak about what I need in a manner that I can understand. I would highly recomend Paso Tech. read more

Traci and her tech team are awesome. They are top notch when it comes to finding and fixing the problems when ever my computer has issues. They are very accommodating, understanding how important my computer is to my business...so they are always willing to go the extra mile and get the work done very quickly. I had one little hiccup, but Traci handled it with me on a remote session. I highly recommend Paso Robles Tech! read more

Having had complete satisfaction with Traci fixing a computer for us, we called for service on another computer. The technician worked most of the day, and since it was getting late, he was told that it would be alright for him to take it to the shop to finish the job. We have called repeatedly and have been told that it was "almost ready and would be returned" that day or the next day. THIS HAS GONE ON FOR TEN DAYS! I just got off the phone and after voicing my displeasure, was told that it should be ready "in about an hour". So I asked if it would be brought out today, and I was told that since it is now Saturday, it was doubtful... So I asked if we could come and get it or if it could be brought out next Monday. THAT WILL BE THIRTEEN DAYS. He said he didn't know, but if they did, it would be an extra charge. (This means that we were lied to about this too!) At this point: 1. We know that we cannot believe what we are told. 2. We have no idea of when we will get the computer back. 3. We have serious doubts if it will be properly fixed. 4. Since this is our main computer, the delays have been not only inconvenient, but have also hurt our business. I really believe that the owner has no idea of the shoddy things that are going on in the business, so as a owner/manager, I realize this can happen. BUT it is also our responsibility to properly manage our business and see that our customers are treated right. In this case, I am sorry to say, that is not the case. PS My Wife has made all of the calls to find out about the computer, but this morning, I complained about the problem and she said, "Maybe YOU should call them. I did, and not being as nice as my wife is, I MADE IT VERY CLEAR HOW DISAPPOINTING THEIR SERVICE WAS. SURPRISE, SURPRISE!!! IN LESS THAN AN HOUR, (Just now.) I GOT A CALL THAT THE COMPUTER WAS FIXED, AND THAT THEY WOULD WAVE THE DELIVERY CHARGE ON NEXT MONDAY. We will go pick it up at their shop, because we can't be sure that it is fixed and that it would actually be delivered on Monday since we have been misled so many times in the last ten days. Why was the computer fixed in less than an hour after ten days of waiting? Do you suppose that my phone call had anything to do with it? Of course the question now is: IS THE COMPUTER ACTUALLY REPAIRED or was the "Monday" thing just one more excuse to delay the job? ??? UPDATE: We retrieved the computer, and when we tried it out, we found that it had been totally gutted! Over 7,500 documents, pictures, and business records are completely gone! These were all still there when it was taken to their shop and there is literally NOTHING left in it! This is not just a catastrophe, it is a real heart-breaker! . read more

My computer just died a few weeks ago. I first went to Staples, hoping they could fix it. They could not. Next I drove an hour to Best Buy, and asked the Geeksquad for help. I was told, once again, they were not able to fix it. The young man told me to call Microsoft, whom told me to call Dell. No one had any answers! Now I am so frustrated, as you can imagine..then I remember I heard about Paso Tech. I went there, and was offered a free diagnostic exam. I felt hopeful for the first time...The very next day, I got a phone call saying my computer can be fixed, for a minimal fee. Finally success! My computer was ready for pickup the very next day. The staff was very professional, and explained things in a way I could understand. If you have any computer problems PLEASE go to Paso Robles Tech first. Don't waste your time with those other "so called experts"! Susan LaCasse . read more