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    Recommended Reviews - Mac-Fusion

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    the impossible task completed (by myself with no additional tools or parts)

    Why I sought a repair: A key had popped off of my 6 month old MacBook Air. I had already looked up tutorials on how to fix it myself, but there are some delicate plastic hinges under the keys that I felt more comfortable having an expert put the key back on. Problem with Mac-Fusion: I brought the computer in and showed them the issue. They immediately told me I needed the entire key deck replaced. While my computer is under apple-care warranty (meaning the repair would have been free) I was appalled by their response. I explained to them that the key was not damaged, it just had unclipped from the plastic hooks and needed to put back on. The associate "showed the computer to his technician" who gave the same response-- they entire key deck would need to be replaced. What is alarming about this interaction is it shows that they do not know these machines actually operate. Neither of the two associates, nor the technician were able to look at the keyboard and be able to say whether the mechanism underneath the key was broken, versus the key having popped off but still in fine condition. This place is the equivalent of taking your car to a mechanic for a broken headlight and the only solution they have is to send your car back to the manufacturer to have the entire front fender replaced. I don't believe they were trying to scam me, rather they just do not understand how the machines they are working on actually work. I was able to go home, watch a YouTube video and properly reattach my key in about 15 minutes. Conclusion: There is no way I would trust them to replace my ENTIRE KEY DECK if they don't understand how the individual keys work. These guys are not knowledgeable on the products they work on and I would not trust them to do any repairs on your expensive machine. (before and after of the keyboard included)

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    4 years ago

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    5 years ago

    Dont have time to write a full review but generally excellent work, friendly staff, and got everything done on time.

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    8 years ago

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    Page 1 of 8

    Ask the Community - Mac-Fusion

    Do you repair ipods?

    Hi Becky, iPods are strictly a mail in repair. While we can facilitate this for you, it would probably be quickest if you called Apple and they could send you a box so you could mail it into them directly. Their number is (800) 275-2273.

    How long would it take to replace battery of MacBook Pro mid2012?

    I suggest making contact with the company and ask.

    IMac cracked screen repair?

    I far as aware of they fix anything Apple. Give them call or email

    Hey I was looking to have my screen replaced on my iphone8. How long does it usually take for the fix?…

    1-2 hours and our iPhone repair prices are the same as Apple.

    What's the price to replace a battery on a Mac book pro late 2013?

    Mac Fusion has amazing pricing on everything. They would be able to help you with answering this if you called the store directly. I dont take my Macs anywhere else for repairs / upgrades. They also work on older MACs that are not covered by… Read more

    I was referred to your store by Apple support for a sound issue (can't hear callers) with my iPhone 6. Can I get a price range for service? Thanks.

    Hi Brandy, that would probably be a display (would need to see it for a full assessment) which would be $129 for your model. Unfortunately we are only stocked to do in-house displays on iPhone 6s or newer. We could however mail it out for you. We… Read more

    You guys sell 2016 macbook pro touchbar keyboard keys? i need just the replacement keys and hinge for the keys. please let me know thanks

    Per our contract with Apple we can't sell parts without providing the service. There is however a replacement program going on right now that you might qualify for if this isn't related to accidental damage. We would need your Mac for a few days,… Read more

    View All 9 Questions

    Review Highlights - Mac-Fusion

    For any updated information on the status of Mac-Fusion services will be updated on the homepage at mac-fusion.

    Mentioned in 79 reviews

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    CompuTech - Retail

    CompuTech

    (525 reviews)

    I recommend this place 1,000%, I've been trying to figure out what was going on with my computer, I…read morewalk in this place and a guy named Leo hit two buttons and my issues were fixed, I recommend this place all day long awesome awesome if you need computers repair go see Leo at this place he's awesome. He didn't even charge me love love go Leo! I feel bad I should have at least left a tip though

    I brought my laptop in for repair (power failure) and was initially told by the technician that it…read moreshould be fixed within a week. Since it was during a holiday, I didn't want to bother them too much, but I didn't receive any updates for nearly three weeks. When I finally called to check the status, the owner told me they couldn't repair it. While I understand that not every repair is possible, I would have preferred to be informed sooner so I could retrieve my laptop. Later that same day, the owner called back and said they might be able to source a donor laptop to swap parts and asked for an additional two weeks. I agreed to give them more time. However, after the promised 2 weeks, I still hadn't heard anything, so I called again. The owner didn't have an update and asked me to call back the next day. When I did, the owner became upset, claiming he had told me to call back at noon, which he ABSOLUTELY had not. Why does it take a day just to check the status anyways? BTW I called at 11:50 am! Are you F ing kidding me you are upset for 10 minutues (which I was not even aware of) after a month of no response? His reaction was VERY unprofessional. He then calls me for the first time at 12:00 pm to tell me they still couldn't fix the laptop. I picked up my laptop and took it to an old friend who used to do repair work. Even though he's semi-retired and farther away, he diagnosed the issue correctly and had the laptop running again within three days. This may have been an isolated experience, but I highly recommend you avoid this place. I won't be returning!

    LB Computer Help - PoE Switch and Router

    LB Computer Help

    (16 reviews)

    Brandon reached out to me with questions prior to giving me an estimate. He was very thorough…read moreprofessional with his response and explaining the answers to my dumb questions. He clearly knows his stuff when it comes to computers. He spent a significant amount of time and waited patiently as I attempted to navigate my broken computer so he could give me the correct diagnosis. Will definitely be using him in the future.

    I ran into some issues with my home network and thought I could handle it myself--until I hit a…read morewall. That's when I found Brandon at LB Computer Help, and I'm so glad I did! I submitted a request through their website and followed up with a phone call in the morning. Brandon answered right away, was friendly and professional, and already had my request pulled up. He was able to come out the same day, on my schedule, even though it was late in the day. He kept me updated on his arrival and showed up right on time--calm, focused, and respectful of my home. He got straight to work and resolved the network issue quickly and effectively. What really stood out was his approach. He didn't just fix the problem--he explained what he was doing, taught me a few helpful tips, and validated the things I had done right with just a few adjustments. He took the time to answer all my questions thoroughly and never made me feel rushed. He was also very fairly priced. Outstanding service from start to finish. Highly recommend Brandon and LB Computer Help!

    Mac-Fusion - itservices - Updated May 2026

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