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    Mac Dog Grooming

    3.1 (31 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 2 weeks ago

    Services - Mac Dog Grooming

    Dog walking

    Pet sitting

    Mac Dog Grooming Photos

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    Reviews With Photos

    Grooming time
    Sasha B.

    I am surprised to see the negative reviews on this establishment as my experiences have been so different. However, I honor the fact that two truths can exist. I found Mr. Nico and Mac Dog during the pandemic when my other groomer was being very inconsistent in maintaining minimal business posture. I called, Nico was cordial and was happy to welcome Pharaoh, my 6lb yorkie who had been in despair as we waited for businesses to resume functioning. The location is beautifully decorated with murals leading into the walkway and up the stairs. Along the staircase are all these beautiful photos of animals they've catered to. Outside of grooming services they have space off the right of the front desk that houses a day care and doggy hotel with the capacity to sleep 7-8 dogs on a reservation based system. During drop off Mr. Nico asks me what I want for Pharaoh and is keen to deliver. Basic grooming $60 and they leave with a cute little bandana. Pharaoh has been with them for a year now and at least 6 times and I'm happy. He's never overjoyed about being left with anyone and this requires that he stays there for about 2 hrs on average. I check him for cuts, bruises etc before I leave and so far, he's good.

    As you can see a day later, and my dog still looks traumatized
    Kayla S.

    I've been taking my dog mya here for about almost 2 years usually in between Grooming I'll wash mya I just had a baby recently seven months ago to be exact so I'm still very much dealing with postpartum also while trying to navigate how to be a mom for the first time so yes, so yes I fell off on washing mya Two days ago, I took Maya to Mac Grooming they have dealt with my dog before so they know she does not like to be groomed and she does give some trouble nonetheless my dog is a 6 pound teacup yorkie and before handing her over, I told the owner that she may be matted, when I came later that day to pick her up, there were already two customers in front of me so they should have been served first, but instead the owner on me and starts going off on how I have such a terrible dog my dog has them. He's not sure what my dog has, his employees and my dog should be on some type of medications and I can no longer bring my terrible animal here that was not professional at all. I felt like he was intentionally trying to embarrass me in front of those people if you felt that way, you could've serve those people that were in front of me and then said whatever you had to say to me about my animal, but as I said before, I'm already dealing with a lot so I just paid him and I left Thursday is now Friday 107 in the afternoon and my dog is still acting out of the normal. I feel as though they were aggressive with my dog possibly even my dog before this groomer I had a groomer with retired and yes, she was also aware that my dog is troublesome with Grooming, but never has. She said that my dog has bitten her so I can't help but think if my dog did snap or bite anyone at Matt Grooming it was most definitely because she felt unsafe. Just make sure you read the reviews before taking your dogs to places that don't even ask for the proper paperwork for your dog to begin with.

    Shaved most of his bum off by "accident ".
    Nicole S.

    We took our dog, Loki to MAC Dog Grooming because its close to home and very convenient. I saw that their reviews were good and decided it would be worth it. The dogs in there look so scared. Our dog who is extremely friendly, was even a bit nervous. I should have gone with my gut feeling and not leave our boy there. He came back with his entire butt shaved off. The woman explained to my husband that they used the wrong clippers and offered him $20 off. When I saw him, I was extremely disappointed. Safe to say, Loki will not be returning back to MAC Dog Grooming. P.S. This place has the most sketchy entrance. There is limited parking near the establishment

    Dexter

    I was very pleased with their services. The groomers were polite and professional. I felt very comfortable leaving my baby there. Will definitely go back.

    Our little baby looking so handsome for Valentines' Day after his MAC experience!
    Kim M.

    We had a really great experience here! Our maltese needed to be groomed, and the place recommended to us was closed. As we were driving, we saw their sign and made an appointment. The representative on the phone was super nice and we felt comfortable bringing our dog there. The location's entrance is on the side of the building, so it's easy to miss! You walk through a door and up some stairs to their adorable store. We were promptly greeted by the groomer, a very nice man. He shook our hand immediately and led us on a short tour of their facilities. Everything looked so clean and nice, and he made every effort to set us at ease with leaving our dog in his care. For the past year or so, I had taken our dog's grooming into my own hands and he was definitely in need of some professional attention! Not matted, but his hair was all different lengths, etc. We had a short consultation before we left our dog, and felt confident that he would be able to achieve what we wanted. When we picked our dog up, I was so thrilled! We have a 10-year-old dog that came out looking like a puppy! I know our dog can be a little "nippy" and go crazy when people try to groom him. When I've taken him into other groomers before, he always ends up with at least one cut during the process...but not this time! He looks beautiful and is so happy to be handsome again. We will 100% come back here and recommend their services to others!

    Later that night leaving the hospital.

    I never had a yelp in my life but for this I had to make one. Took my dog here Saturday to get groomed. It was in the area so I decided give it a shot. Seemed nice when I got in, brought my dog in WITH NO ISSUES. Came out of the groomer with my dog ears looking red and looks very painful, her eye had crust and she barely could even open the left eye. Both her ears down to her neck a little looked super red. The owner told me she's going bald they had to shave her down he also sold me a ointment to put on her ear. Bringing my dog home I was monitoring her because she wasn't acting like herself. Later on that day her eye was getting worst and the cut was looking way more painful i then took her to the hospital. The hospital told me the ointment he sold to me was 1 not good for her because it's going to make it worst and provided me with another ointment. Then gave my dog antibiotics because they suspect infection and they also flushed her eyes to clean them. My poor dog did not deserve this treatment. So when I was at the hospital I texted the owner NICK and told him what happened and what the doctor said he then told me " she must have came in there with an infection already cause it doesn't happen that quick " as if a doctor doesn't know more then a groomer. He also said he was going to call me later that day but nothing. Going to take this further because he is very unprofessional and money hungry. Keep in mind I paid a 400+ hospital visit bill for my dog. Unacceptable and disgusting. Nick you will get what you deserve you deserve to be shut down.

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    4 months ago

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    7 months ago

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    4 years ago

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    10 months ago

    Always a great experience! My dog Coco comes out looking great and their prices are good.

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    2 years ago

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    5 years ago

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    3 years ago

    He was such a nice guy. Made my new puppy look so good. Cleaned him very well. I would recommend this place !

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    4 years ago

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    11 years ago

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    12 years ago

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    10 years ago

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    5 years ago

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    9 years ago

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    11 years ago

    I will never take my puppy here again, came home and saw a cut on his stomach.wouldn't recommend this place to anyone

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    12 years ago

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    10 years ago

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    9 years ago

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    11 years ago

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    8 years ago

    Went in today for a full grooming. They took care of our dog. Great service. Very clean. Attentive staff.

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    13 years ago

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    10 years ago

    Business owner information

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    Nicholas Z.

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    12 years ago

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    9 years ago

    Only place I trust my baby with! After Hollywoof in Freeport provided me with terrible service, Mac dog saved the day yet again.

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    12 years ago

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    11 years ago

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    Ask the Community - Mac Dog Grooming

    Review Highlights - Mac Dog Grooming

    The dog groomer is excellent.

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    Sit. Stay. Stella. - DotCom resting peacefully with Bridget

    Sit. Stay. Stella.

    (4 reviews)

    Kips Bay

    Lauren has such a special skill with dogs of all kinds. She has helped me navigate pet parenthood…read moreand has made my life (and my fur baby's life) so much better. We love Lauren and Sit Stay Stella!!!

    How do I begin to put into words what it feels like to trust someone completely with your very…read moredifficult, loud dog??? How do I put a price on the peace of mind I felt while on my trip? In the 7 years since I've had my dog, this is one of the longest times we've spent apart. And it's the most peace of mind I've felt since I've had him. DotCom has a very hard time with visitors in the home, but sending him away or to boarding was not an option - he's a tricky dog who doesn't always like other dogs or people, and I was concerned about the respiratory illness going around. Lauren hand-selected one of her sitters for me, Bridget, and repeatedly reassured me until my flight took off that she and Bridget could handle whatever DotCom threw at them. DotCom did not disappoint; on top of his usual loud and persistent barking, he got an upset stomach while I was gone. And of course, Bridget, with the support of Lauren, exceeded my every expectation. Bridget navigated his chaos like a ninja, as if he was an easy, well-adjusted dog. Like it was nothing. When I got home, DotCom was happy to see me, but after quickly greeting me, he got back on the couch to cuddle with Bridget! This is nothing short of miraculous from a dog who has about 5 people he truly, truly trusts. Bridget and Lauren are gifts to people and their pets, especially those of us with difficult dogs who aren't easy to love. Not only did Bridget take care of my dog like he was her own difficult son, she took out my trash, ran my dishwasher, and picked up my packages. I can't even begin to thank her and Lauren enough. I wish I could keep this to myself and never share them, but dogs and their people deserve to know about Sit, Stay, Stella.

    What's Up Dog - Dog daycare, dog walking, overnight care, and pet visits. What's Up Dog?!

    What's Up Dog

    (21 reviews)

    Bushwick

    Do not board your animal here. This honest review is strictly based on a boarding experience I had…read morewith my 7 month old Doberman Mix who is the happiest, highest energy pup you can ever meet. I left Winston in their care from June 21st - June 28th when I went on a trip out of the country. On day one as I was boarding my flight, I got an email that Winston had injured his back paw and was bleeding while he was running around in the back yard. No one "saw" how it happened or seemed to know the cause (my best guess is he was unsupervised) so alarmed I sent my sister there to check on him and she said he seemed ok. They assured me they'd crate him so he could rest and give him solo play time so he wasn't so wound up (because he loves to play). So I checked in on him in the days that followed and they assured me he was recovering and doing just fine and didn't need to see a vet. When I finally picked him up on the 28th I brought home a different animal. Although he was initially happy to see me, in the car ride home he wouldn't let me pet him. He was traumatized, ears pinned back and low energy. He also had a runny nose and a cold? It was clear as day that whatever happened there affected him negatively and everyone in my family picked up on this behavior shift. He wasn't asking for hugs, kisses or playing. So beyond out of character for him. This lasted for 4 days until on the 4th day I noticed a raised and swollen lesion on his paw that was filled with pus, so I reached my breaking point and brought him to the vet. The vet said it was infected and put him on a topical and oral antibiotic for a week. Mind you this lesion was in a different location than the initial injury on day one. Both the vet and his assistant also observed emotional trauma and agreed that something unpleasant happened at his stay. Then a day later I noticed another lesion on the side of his mouth, also pus filled. I don't know if these were bite marks from other animals or what? I emailed them and asked what happened and they assured me that "nothing happened" and he was just "playing with the other animals". In my email correspondence with their manager they also assured me that Winston was happy and playing with other dogs, but the day I picked him up the person working the front desk said they had issues with Winston being bullied by the other dogs. Two clashing stories - which one is it? There are other reviews here that cite this place as condescending and I have to echo that sentiment. When there are obvious glaring issues and you insist that "nothing happened and he was just playing" and brush it off like you're not accountable it's frustrating. They offered to reimburse me for the vet bill but after thinking about the right thing to do in the larger picture, I'd rather spare a future dog owner of the distress of bringing home an injured and traumatized animal that they then have to seek medical attention for. This just isn't right and they aren't running a safe and careful facility and either people need to know this and avoid leaving their animals there or the management needs to take command and ownership and level up their safety protocols, care practices, and cleanliness to avoid infections. I'd also suggest better staff training and a selective hiring process because there are way to many gaps and leaks in the whole story here. Enough to file a formal and legal complaint.

    My dog loves it! They are very communicative and care about the dogs so much. Been going for years…read morefor daycare and boarding. They take excellent care of the pups. I don't trust most people with my dog and they've proven their experience, expertise, and care, every time my dog comes in. My dog is always hyped to go. My only negative- could it be located closer to my apartment LOL.

    Mac Dog Grooming - groomer - Updated May 2026

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