Cancel

    Open app

    Search

    Puppy Paws

    2.0 (78 reviews)
    Closed 11:00 am - 7:00 pm

    Puppy Paws Photos

    You might also consider

    Recommended Reviews - Puppy Paws

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Our sweet puppy died of Parvovirus 2 days after we brought him home. RIP Marley

    Our puppy died from Parvovirus 2 days after we brought him home from this store. The owner was horribly rude and refused to give us a refund or cover our vet bill. Although we believe in pet adoption, my daughter made the tragic mistake of purchasing a puppy from Puppy Paws. My kids were overjoyed when we brought home this little bundle of joy, a Lhasa Apso-Shi Tzu mix, so we just had to keep him. We named our adorable new puppy Marley. We had sweet Marley at our home for 2 days and everyone fell in love with him. The he started vomiting and having diarrhea uncontrollably. We took our beloved puppy to the vet right away but it was too late to save him. Marley had to be put to sleep because of a terrible case of Parvovirus. When we called the store the owner Boris gave us the runaround and said "this wasn't their first time at the rodeo" meaning he had dealt with the death of puppies on numerous occasions. Boris told us to take him to court to get a refund rather than having the decency to refund the $3000 we paid within 10 days as required by New York State Law. The callousness of this store and its owner is unbelievable. My kids are crying their eyes out over the loss of their puppy, and now we have to face the ordeal of a lengthy trial. To avoid total heartbreak, do not buy a puppy from this terrible store. They sell low quality, sick puppies from puppy mills. My daughter's dream of pet ownership turned into a nightmare because of Puppy Paws.

    Infested with Ear mites !!!
    Meena M.

    Went to get a puppy for my young daughter last Saturday, staffs & manager all acted like they cared & stood later trying to help us in finding the best puppy to fit our family . Despite the fact their super expensive , I felt very badly about how the dogs / puppies were being treated , instead of taking home one puppy which was a twin , we brought two puppies that are two months old . Thinking the puppies are so healthy & clean only to find out at home during their one week stay , THEY ONLY ITCHING THEIR EARS CONSTANTLY. SO WE CHECKED ONLY TO FIND THEIR EARS ARE INFESTED WITH MITES !!!!!! We're heading to the vet to see what other health issues these puppies have . I'm so very disappointed with the place . The manager she told us the puppies are well taken care of & has no issues.

    Napping pups
    Pat P.

    Agree with some of the prior reviews about the shady pricing practices. Quotes of $1400, $1600, and $2000 were mentioned in earlier reviews even as recent as this year. However we showed up during COVID-19 and the puppies were $3600. This is outrageous as even the higher end breeders are selling for ballpark $2000-$2500. And with a breeder you can get extra details about parents, temperament, and weight. Too bad price gouging on puppies during the pandemic would be hard to prove.

    At puppy paws buying Gucci
    Jonathan Y.

    Came here to purchase Gucci in April 2020. Gucci is a female maltipoo extra cute when we first met her. Tanzeen Boris Oscar are very knowledgeable and very caring towards the puppies there. Big shout out to the managers and the owners they are the best, they truly care about the puppies they sell. I had an earlier issue that Gucci wasn't eating at home and she had diarrhea but the owner and manager made sure she was okay. And they even took her in for a few days to make sure she was eating. Even when we brought her back home they would always call and FaceTime me to check up on Gucci. This is my first puppy I'm not sure if other puppy shops provide continued support months after you buy your puppy. I definitely recommend puppy paws because each puppy that comes out here was treated like it was their puppy paws children. Puppy paws has truly made my puppy buying experience wonderful.

    Meet Mr.Fuzz.  He is so sweet and thank you puppy paws for this special Pom! You guys were great!
    Neetu K.

    This pet shop was the best. I went to 5 other ones in NY,NY - queens and then Puppy paws. I fell in love with Mr. Fuzz I call him. The employees were so sweet and answered all my questions as this is the first I am owning a puppy. Tanzeen was the employee and she was super kind and amazing. Thank you for my sweet baby puppy paws.

    Tajuana W.

    I had a great experience at Puppy Paws. I worked with Boris and he was amazing helping me to get a new puppy. They work with you to assist with pricing and I got a great puppy. I would recommend you come in a get one. The whole staff was accommodating and nice.

    S'more
    Sharanique Q.

    Puppy city has treated me so well today I was able to get the dog I wanted for my daughters right before Christmas at a wonderful price and with lovely accessories . They made me feel so welcome , and I'll recommend this place to anyone looking for cute puppy's for reasonable price DO NOT BUY ANY DOGS FROM THIS PLACE . I brought a TEDDY BEAR BREED DOG ON THE 16th of December for My daughters for Christmas for 1500 dollars , only for 6 days later for it to die from a DEADLY VIRUS CALLED THE PARVO VIRUS. I'm not the only one this has happened to ! I was refunded my money back but nothing could amount to the pain I felt waking up to a dead dog and having to explain to my 2 lovely daughters that S'more wasn't coming back ! My 7 year old screamed and it was something I never heard before In the 7 years being her mother ! My 3 year old was just as confused as I was . I'm so heart broken and I wouldn't recommend this place to anyone . The vet herself told me the virus last for 7 years so I'm lost as to how all those puppies are still there in the exact same place S'more was . If your looking to buy a puppy from this place really do your research they only care about the money not the DOGS ! My daughters and I will forever remember you S'more . WE LOVE YOU

    Lilly my poor little baby girl

    See all

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    3 years ago

    Helpful 5
    Thanks 4
    Love this 4
    Oh no 2

    6 years ago

    Helpful 17
    Thanks 6
    Love this 2
    Oh no 6

    6 years ago

    Helpful 15
    Thanks 1
    Love this 0
    Oh no 0
    Photo of Pat P.
    0
    46
    123

    6 years ago

    Helpful 7
    Thanks 3
    Love this 3
    Oh no 2

    6 years ago

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 7
    Thanks 0
    Love this 0
    Oh no 1

    5 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    7 years ago

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 6
    Thanks 0
    Love this 0
    Oh no 0
    Photo of B A.
    1
    6
    2

    5 years ago

    I tried to contact them but got no answer. Im glad I checked reviews before contacting them again.

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 17
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Maria R.
    32
    38
    10

    6 years ago

    Helpful 8
    Thanks 2
    Love this 3
    Oh no 1

    4 years ago

    They told me my dog was a different breed. They lied about the health and breed of my dog. They don't care about animals.

    Helpful 2
    Thanks 3
    Love this 1
    Oh no 2

    6 years ago

    Helpful 6
    Thanks 1
    Love this 2
    Oh no 1

    4 years ago

    Helpful 4
    Thanks 2
    Love this 1
    Oh no 0

    9 years ago

    Helpful 14
    Thanks 1
    Love this 1
    Oh no 1

    4 years ago

    Helpful 3
    Thanks 2
    Love this 1
    Oh no 1

    4 years ago

    Mi perrita tenia pasaritos pero con tratamiento se ha curado , ella es feliz y está súper bien .. tiene mucho amor en casa

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 3
    Love this 2
    Oh no 2

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 12
    Thanks 0
    Love this 5
    Oh no 0

    13 years ago

    Business owner information

    Photo of Alex Z.

    Alex Z.

    Helpful 5
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0

    12 years ago

    Helpful 3
    Thanks 0
    Love this 4
    Oh no 0

    6 years ago

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Miz P.
    74
    2
    0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Helpful 6
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Gina R.
    31
    33
    16

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Alex B.
    126
    139
    294

    13 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Puppy Paws

    Has anyone recently had a good experience here I have been looking for a dog for my mom and wanted advise. I have tried to adopt and send application to no less than 13 rescues but no one ever returns my call so please be understanding?

    How much does one puppy cost or does it have no cost?

    bigger dogs are anywhere from 800-1000$. smaller ones are 1500-3000$. usd $

    Don’t See Your Question? Ask Away!

    Review Highlights - Puppy Paws

    Bought my new teddy bear pup from them.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Pet Stores 6,043 times last month within 15 miles of this business.

    Verify this business

    Mac Dog Grooming - Front desk- friends are welcome here

    Mac Dog Grooming

    (31 reviews)

    Ozone Park

    I am beyond heartbroken and angry about what we experienced. We arrived a day early Sunday 01/18/26…read moreat 11:20 AM and found our dog Zuko in an absolutely unacceptable condition. He was covered in poop and urine, visibly stressed, and had clearly been left like that for hours. The staff did not even offer to clean him. They handed him to us exactly like that until I demanded they wash him. Another dog, my son Luis, was found standing in a huge puddle of urine, which tells me neither of them was properly walked or cared for that morning. That is basic care. This is not a small mistake. This is neglect. Zuko is a rescue. We have worked so hard to make him feel safe, secure, and confident. Seeing him so scared that he came home, pooped in the hallway, and hid broke my heart. He has never done that before. He looked ashamed and terrified, and it honestly made me fear that he may have been yelled at or mistreated. No animal should ever leave a facility in that emotional state. What makes this even worse is that no one called us. No one apologized. No one explained. No one even tried to make something up. Nothing. That silence speaks volumes. It felt like they didn't care at all about the animals or their clients--only about money. This is not just bad service. This is animal neglect. Possibly animal cruelty. I trusted this place with a life that depends on humans to protect him, and that trust was completely shattered. If you love your pets, please think very carefully before leaving them here.

    Took my dog there for the first time he came out looking like a brand new young man they did a…read moreamazing job

    Dog 'N' Cat House Grooming

    Dog 'N' Cat House Grooming

    (2 reviews)

    Ozone Park

    Although their business card indicates "professional" all breed grooming and although their actual…read moregrooming may seem professional their customer service lacks tremendously. The professionalism should not only be in the work that they do but also in how to talk to people...the actual customers! When I took my dog to this Dog n Cat house Salon for a grooming they were very ridiculing, judgemental and rude due to the condition of my dogs fur...obviously I was aware of the condition and needed the help with my dogs fur if I am taking him to get groomed and was hoping to possibly be advised on how to take care of a very furry/hairy dog which I lacked knowledge in, (note I hadn't had this dog very long and is the first I've ever had this fur result) instead I was given negative opinions which was not the service I expected. In a professional setting/establishment it would be ideal and professional to advise customers in a professional manner as to how and why to take care of an animals hair not be rude and unprofessional, there is a way to talk to people when representing an establishment and that should be with class, show knowledge, and professionalism NOT disrespect and judgement and threats. Overall groomers are good, not great but good, customer service was disgusting, unnecessary feedback, and extremely overpriced...my price was jacked up by over 53% due to their ridiculing opinion. I wouldn't recommend this company's service. I most definitely will not be taking my dog back there!

    This was my second time bringing my Shih Tzu here. The first time was excellent. The second time…read morewas a DISASTER!! I dropped her off a few minutes early for her 1:15 pm appointment on a Saturday. I informed her to cut my dogs hair as short as possible (as it grows back really fast.) The lady informed me that it would be 3 to 3-1/2 hours. After 4 hours, I call them to ask about the dog and she said another hour and a half!!! At this point, I'm annoyed because what was the point of giving me a 1:15 appointment if 4 hours later my dog still hasn't even been touched! She's only 6 pounds! 2 hours after that I was fed up. I didn't call, I just showed up. None of the employees were at the front desk. Instead it was a customer sitting behind the desk!! Is that what you call professional?! I'm explaining my concerns to him (obviously before I knew he wasn't an employee) And he is rambling on about how this place is so great. And I am asking him if my dog has even had water in the 6 hours she's been there! 20 minutes later, they bring my dog out and everything was wrong. But after the torture of her being there so long, I wasn't leaving her there another second! Her hair was long, not super short like we requested, her nails were cut but not filed so it was horrible, her face was filthy. You can definitely tell that they went nowhere near her face! I was livid!! Then on top of that charge me $60!!!! Never going back and definitely never recommending anyone to this horrible place.

    Puppy Paws - petstore - Updated May 2026

    Loading...
    Loading...
    Loading...