On June 12, 2016, I brought home the cutest little black and gold Yorkie I had ever seen -- and my…read morelife changed forever. I'll never forget the moment I spotted him in the pet store window. Something just clicked. He was tiny, full of personality, and absolutely perfect. Now, nine years later, Pepper is still going strong and has grown into the most loyal, sweet, and funny companion I could have ever hoped for. He's been with me through thick and thin, and I'm so grateful for the joy he's brought into my life. Thank you for giving me the chance to meet my best friend. I'll always remember that day.

Even though, my dog that I got there, 8 years ago is still healthy and doing well, it seems like…read morethe customer service and wellness of puppies have severely declined. The prices have gone up. It's sad because I was a big advocate of this business when I got my shih-tzu, Coco, who's doing great since getting her in 2015. I pray for all the puppies and the families. I'm giving one star for everyone that had a bad experience. I give one star for my Coco who is still going strong. .

I took my Giant Schnauzer here for the first time and they did an amazing job! The staff was…read morewonderful and I couldn't be happier with the care provided. I highly recommended this place and will be taking my dog again in six month for grooming.

Tina is the best! I've been going here for years and highly recommend them to every dog owner I knowread more

I am beyond heartbroken and angry about what we experienced. We arrived a day early Sunday 01/18/26…read moreat 11:20 AM and found our dog Zuko in an absolutely unacceptable condition. He was covered in poop and urine, visibly stressed, and had clearly been left like that for hours. The staff did not even offer to clean him. They handed him to us exactly like that until I demanded they wash him. Another dog, my son Luis, was found standing in a huge puddle of urine, which tells me neither of them was properly walked or cared for that morning. That is basic care. This is not a small mistake. This is neglect. Zuko is a rescue. We have worked so hard to make him feel safe, secure, and confident. Seeing him so scared that he came home, pooped in the hallway, and hid broke my heart. He has never done that before. He looked ashamed and terrified, and it honestly made me fear that he may have been yelled at or mistreated. No animal should ever leave a facility in that emotional state. What makes this even worse is that no one called us. No one apologized. No one explained. No one even tried to make something up. Nothing. That silence speaks volumes. It felt like they didn't care at all about the animals or their clients--only about money. This is not just bad service. This is animal neglect. Possibly animal cruelty. I trusted this place with a life that depends on humans to protect him, and that trust was completely shattered. If you love your pets, please think very carefully before leaving them here.

Took my dog there for the first time he came out looking like a brand new young man they did a…read moreamazing job

They're always on point kind, courteous and respectful in every way the top notch service for my…read morelil dog is always perfect. Wouldn't take her anywhere else. Takin my dog here is like literally taking her to family.

We went from SHAGGY to SNAZZY in a matter of minute. A big shout out to the staff at Pampurr'd…read morePets, I can see again. My owner is super happy cause I was happy. I didn't want to leave and I smell amazing. Rocky is a Wooshon which is half wheaten Terrier half Bichon frise and all hair and fluff. His hair grows really fast and gets matted very easily. The staff at Pampurr'd Pets were kind and gentle. They did a great job on his hair cut. It says a lot when the dog isn't looking to run out of a grooming place, he wanted to stay and play. We will be back !! Thanks again.

The staff is so caring towards the pups and always very professional. We've been very happy with…read morethe grooming Heidi gets as well as how much love the staff shows her.

My puppy loves this place. They groom her to perfection…read more Owners are very friendly and professional

What a great experience! I am a total helicopter dog parent (lol) and I have such a difficult time…read moretrusting anyone but popcorn pawss put me so at ease. Great communication and they gave my girl a fantastic haircut! They come right to you and the groomer (Martin) was soo nice. 10/10 recommend!

This was my first time with Popcorn Pawss and Im super happy with how it turned out. My 16 year old…read moreYorkie was way over due for a cut. I was nervous because this would be someone new and unfamiliar to him. Once i met Vanessa I felt at ease. She was kind, listened to my concerns and most importantly my dpg seemed to immediately be ok with her. I will definitely be back and would highly recommend p.s. It was approximately 2 hrs (which is super efficient for the world of grooming)

Although their business card indicates "professional" all breed grooming and although their actual…read moregrooming may seem professional their customer service lacks tremendously. The professionalism should not only be in the work that they do but also in how to talk to people...the actual customers! When I took my dog to this Dog n Cat house Salon for a grooming they were very ridiculing, judgemental and rude due to the condition of my dogs fur...obviously I was aware of the condition and needed the help with my dogs fur if I am taking him to get groomed and was hoping to possibly be advised on how to take care of a very furry/hairy dog which I lacked knowledge in, (note I hadn't had this dog very long and is the first I've ever had this fur result) instead I was given negative opinions which was not the service I expected. In a professional setting/establishment it would be ideal and professional to advise customers in a professional manner as to how and why to take care of an animals hair not be rude and unprofessional, there is a way to talk to people when representing an establishment and that should be with class, show knowledge, and professionalism NOT disrespect and judgement and threats. Overall groomers are good, not great but good, customer service was disgusting, unnecessary feedback, and extremely overpriced...my price was jacked up by over 53% due to their ridiculing opinion. I wouldn't recommend this company's service. I most definitely will not be taking my dog back there!

This was my second time bringing my Shih Tzu here. The first time was excellent. The second time…read morewas a DISASTER!! I dropped her off a few minutes early for her 1:15 pm appointment on a Saturday. I informed her to cut my dogs hair as short as possible (as it grows back really fast.) The lady informed me that it would be 3 to 3-1/2 hours. After 4 hours, I call them to ask about the dog and she said another hour and a half!!! At this point, I'm annoyed because what was the point of giving me a 1:15 appointment if 4 hours later my dog still hasn't even been touched! She's only 6 pounds! 2 hours after that I was fed up. I didn't call, I just showed up. None of the employees were at the front desk. Instead it was a customer sitting behind the desk!! Is that what you call professional?! I'm explaining my concerns to him (obviously before I knew he wasn't an employee) And he is rambling on about how this place is so great. And I am asking him if my dog has even had water in the 6 hours she's been there! 20 minutes later, they bring my dog out and everything was wrong. But after the torture of her being there so long, I wasn't leaving her there another second! Her hair was long, not super short like we requested, her nails were cut but not filed so it was horrible, her face was filthy. You can definitely tell that they went nowhere near her face! I was livid!! Then on top of that charge me $60!!!! Never going back and definitely never recommending anyone to this horrible place.

Everything was above expectations! Nina is so patient and…read morekind. She is going to be very successful! Better get her soon !

Nina is awesome. My dog is 17 years old and has sensitive skin. He doesn't like grooming at all…read more He keeps moving away from the grooming tool. Nina is super patience with my dog which is a key to get the grooming done. Thank you Nina!

They did a great job with my Persian cat. Gave her a beautiful lion cut. Great job. Highly…read morerecommended!

0 starts brought my frenchie to this shop , first off when i called for pricing she gave me $70…read moreknowing the size or my frenchie and what needed to be done . i asked for my dog to be trimmed and they called and said he was scared of the clippers which okay they should have supplies to still groom a dog but even with that i was okay , i got my dog back with uneven coat on one leg and then cut on his chest . but not the cherry on top , that was the $109 bill that they had the nerve to charge me for a bath and nails trim and didnt have the courtesy to tell me they clipped my dog on the chest . yea don't do it

I took my cat there a couple of years back and I like how convenient it is and it's not as…read moreexpensive as if you was to go to a veterinarians office and the staff there was nice

If I could give 0 stars I would.I did all they told me, got there 5 am with all and other people…read moreand a whole lot of misshapenings on their part and what they and who they prioritize I never got through