Yes, I know... a GUY at MAC cosmetics? Yes, yes, it's 2019, deal with it. Came here on a slow Wednesday afternoon to pick up some supplies, and the staff couldn't have been more friendly and helpful with my purchase, and spent time with me to go over my options. I was in and out of this Macy's location of the MAC cosmetics store in a jiffy and would return here in the future when I need more beauty supplies! Lots of other similar options in this Macy's and thoughout Westminster mall! Great ambiance coupled with great staff made this quite the pleasant experience ;) read more

MAC Cosmetics - surprise! - Makeup Artists Near Me - Westminster, California

I went to get my make up done last minute at the Mac counter for my maternity shoot and the make up artist was on lunch. I only had 2 1/2 hours before my shoot. I waited the hour and am so happy I did. JOANNA did AMAZING! She listened to what I wanted and was quick and did such a great job. She was the only one working. She was sweet and I would for sure go back to her. If you need your make up done go and ask for her she is a professional and made me look so beautiful for my maternity shoot. read more

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Rarely do I ever write a review but I felt it was time. In April 2018 I made an appointment to for The Westminster Macy's MAC to do my makeup for my wedding. I know it's a long time ago, but I want to let everybody know about my experience. The MAC makeup artist I was assigned to was Vanessa. First she made me feel very comfortable and listened to me regarding the makeup style I wanted. She was so easy to talk to you, beautiful and very knowledgeable very experienced professional. She made me feel beautiful and it did not fade at all till I took it off which is something that I was totally amazed by.. Unfortunately scatterbrain me forgot her name and do not write a review like she deserved. Well yesterday I went to Westminster Mall and saw her at MAC counter! All I can say she's been there for years I hope she's running the counter because she's amazing!!!! I told her how impressed I was with her that day and how was she when we feel we have a make up flawless all day long. today I walked up to her literally a minute before they closed and she still helped me and answered all my questions. Still kind professional and knowledgeable. It was so good to see her.. Anyways,Vanessa thank you again and I will definitely come and see you... Sincerely, Caroline Huntington Beach read more

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In May I had to go to a wedding. I was at Macy's Westminster to get a few last-minute things and I decided to ask someone at MAC to do my makeup. The makeup artist available was Joanna. I was pleasantly surprised at her expert advice, the courteous ways in which she treated me and her friendly demeanor. She made me look beautiful. At the wedding I received many compliments and praises. Needless to say, it made me feel very good and I owe it all to Joanna. Thank you very much. You have my highest esteem. Patricia read more

BUYER better pay ATTENTION!! My card was debited twice. I thought she did debit me twice but I couldn't bring up my Chase account until I went upstairs and outside because no service in Macys. Sure enough it was twice. I go down stairs. Apparently my valuable time does not matter to these people because I entered the twilight zone shortly after this!! Wasted 32 minutes- I ask for cash because I didn't want to wait to be reimbursed onto my card which can take 3-7days. She gave me cash $21.73 cents! WHAT?! How do you even figure. $30.24 is what I was double charged for! She didn't count it out. I went to walk away. Had to turn right back around and show her for the second time. I was debit but NOT that amount. She even had my receipt. What is the confusion here?!?!? So finally a manager comes -Terry. Grabs my original receipt and walks away with it. No salutation or explanation LOL. Reappeared 12 minutes later with a digital print out of my refund. Good grief! She said if I have any bank problems to show my bank that print out. Fantastic!! I will not be coming back. I love MAC and will continue to be a loyal customer to the brand- but will not be coming back to this location until a employee turn over! (Generally I order online- which they have always been prompt with orders) I didn't get the Original girls name who cares- I will never see her again. It says they are hiring for the holidays perhaps they can get some more qualified people to operate a cash register. ^*****UPDATE: NOV30!! Still have not got my money back!!! I am now at my CHASE bank filing FRAUDULENT charges against Macy's. You LIED!!!! I have been patient and your managers have refused to give me my money back! TERRY should be fired as manager. I am finishing filing a claim against her with corporate MAC. Worst manager ever!!!!! I asked for cash and she refused. Now look it's days later and they issue is still not resolved. This is so ludicrous.... ^* I officially have a Fraud claim against MAC Macy's now. Least I can trust my bank to get this nightmare issue resolved. read more

MAC Cosmetics - Filing Fraud with against Macy Mac. Least I can trust my bank to get me my money back!! - Makeup Artists Near Me - Westminster, California

Thomas!!! You are soooooo talented and sweet!! Thank you for making me look good!! You definitely work some magic!! I will definitely be coming back soon! read more

Amazing service!!! This is one of the best places to go get your makeup done! Their workers are absolutely amazing, while getting our makeup done Vanessa and Thomas were absolutely incredible. They were extremely kind and considerate, they were always giving us compliments making sure we were comfortable and starting conversation. I really recommend asking for them next time you go to get your makeup done. read more

If I could do zero stars I would. I've had my makeup done many of times at Mac Macy's, Mac Nordstroms and Mac pro, but this was by far the worst experience. For starters, I made my appointment at 4:30 but the manager had her work the register, help clients and do my makeup at the same time. She didn't even start doing my makeup till 4:50. I just sat in the chair for 20 minutes. Then I asked for a matte look with no shimmer. She used 3 shimmery eye shadows. To make matters worse, she was touching credit cards and cash and then touching my face without washing her hands or using sanitizer. She finally finished my makeup around 6:10. I was there almost 2 hours. I was late to my own birthday party. I should have just left and gone to another makeup counter and had my makeup done there. I completely understand that they were busy because of the holidays, but I made an appointment and I am a paying customer so I don't understand why the other makeup artists couldn't have taken turns at the register. What a horrible experience. read more

I hate to leave a negative review amongst these other five-star ratings but my experience yesterday was just atrocious. First of all, I never, ever wear makeup. I'll put some color on my lips and call it a day, and if I feel like it I'll put on eyeliner. Secondly, I don't know anything about makeup, short of that old saying "less is more". I've tried a fair amount of the stuff you can get at drugstores but nothing really worked as well for me as the few eyeliners and shadows I have from MAC. So I went here yesterday afternoon with the intention of getting foundation for my face. I get red and flushed very easily, and I've recently become more self-conscious of it. Being out and about or working all day in this summer heat just makes it worse. Here's all what happened: Me: *Browsing through all the different kinds of foundation* Artist #1: Do you need help finding something today? Me: Yes, I'm looking for a foundation for my face, it gets red easily Artist #1: *Disappears and returns with a mysterious bottled foundation and a couple of sponges to dab on my face* Artist #1: You're shade NC35, okay? *Walks away* Still clueless I continued looking around at different options. Artist #2: Do you have any questions? Me: Um... yes. What's the difference between the liquid and powder foundation? Artist #2: That's it. One's a liquid, one's a powder. *Walks away* So frustrating! I had to look online after to figure out which foundation does what (sheer, medium, full coverage; satin or matte finish). I ended up getting the Studio Fix powder + foundation because my friend recommended it to me, and it works wonderfully. At least now I can walk right up to the register and say what shade I need and be on my way. The girl there asked if anyone helped me and I couldn't give her a name because neither of the two introduced themselves! So bogus. I'll try the counter at South Coast next time. read more

2 stars for trying ladies! I waited over 15 mins for someone to ask me what I'm doing while I'm staring at each 7 of you to help me try on exactly what I'm probably going to buy afterwards. Sure, keep checking on your stereo; right, music . . so crucial. I had to creep on & ask this pretty lady clocking into work to help me. Uhh when a few items were out of stock, there's no info on when the next stock will be in. I've had better experiences here, even discovered my new favorite lipstick. Today there's a bunch of suckies. read more

I have been a loyal MAC girl for almost a decade now and I still can't get enough of their products! I definitely have spent most of my paychecks on their items and I have no regrets! Haha! By far this is my favorite location and that's all due to my favorite man, THOMAS!?! He was absolutely the sweetest and really knew the products so well. I was extremely impressed with how he knew exactly what products would be perfect for my face. He found the perfect foundation shade for me within seconds and I couldn't believe previous make up artists had steered me to the wrong shade for years. I walked out feeling so happy and confident about myself, which is how you're always suppose to feel after being pampered! I even brought my mom in the next time I was in town and she absolutely loved him too! If you want a make up artist with true talent, who will be upfront and honest, make you laugh like crazy, and all around fabulous then Thomas is your man! Definitely will be coming back soon! read more

I got my makeup done just for the hell of it this Saturday at Westminster Mall with Lanette.....OMG!!! can I say I love this artist. She is amazing. They launched the Hello Kitty line of MAC and they were doing a bunch of things at once. Lanette was making it so much fun singing and dancing and just busting out and rapping. She knows Spanish but she looks white. She has sleeves of tats which are awesome. She just transfered from Stonewood Mall MAC counter and now she is at Westminster Mall. She did such a great job with my makeup called it fierce kitty lol. I love the fact that she wasn't trying to push her sales on to me just to make her sales plan for the day. She let me pick what I wanted and constantly checked if I liked how it was coming out. I'm hooked on her style and the way she is ghetto and she doesn't care. I will surely be back in April so she can do my makeup for my birthday. Don't forget ask for Lanette she will do wonders. read more

I should have known better but I had no choice but to go here. I had my makeup done by a lady named Evelyn. I couldn't believe how awful it looked she had no clue what she was doing. My appointment started so late because she needed a break first according to her manager. The whole place is a hot mess I don't understand how MAC lets this type of service happen. Disgusting and dirty as well just like the Macys bathrooms read more

Genevieve was extremely sweet and helpful today. Thank you very much. She juggled another customer and myself and still managed to keep us both there and happy. Went above and beyond to get me exactly what I wanted. read more

I have been to this MAC many times throughout the past few years: brought makeup, browsed, gotten makeup done by multiple artists, etc. It's almost always been a pleasant experience, but nothing major to complain about. I got my makeup done by Thomas yesterday and it was a lovely subtle look. He was patient and helpful when I picked out the $300 worth of makeup after haha. I love that he was able to show me some quick tips while doing my makeup. There were some super minor eh about the experience, but overall nothing too drastic to make anyone overthink my statement so I won't disclose haha. read more

I was shopping for some make up n Tammy help me. She really makes u feel special! She took her time with me n was very sweet!!! I have never felt important shopping for make up n these girls are going out of there way to make u feel ur business is important to them! Mac in Macy's.... I must say that I attended to a make up class hosted by Fiona and she was AMAZING!!! She did the make up real natural! Her customer service was incredible!!! She answer all my question she never tried to rush me!!! I even called like couple days later to ask a question and she had remember me! I most definitely will go back n will highly recommended!!! read more

I was able to find a couple of items yesterday while visiting the mall. I decided to stop by the Mac store and picked up my usual. I believe his name is Thomas was very helpful and gave me the low down on products I should be using.. I left very happy and will be back to this Mac location!!!! read more

My daughters appointment was at 1:00 to get her makeup done for senior pics. We get there 10 min until 1:00. The girl told us our makeup artist will be here at 1:00. We leave to get a drink and come back at 1:00 and another girl says our artist is on break wtf?..We're still waiting 40 minutes later!!!..What's the whole point of making an appointment? Your losing a customer! read more

I have gotten my makeup done at this location on many occasions, and although the artists are very talented, the customer service is lacking. Many times I come here and have to track down an employee to pull a product for me. No one ever greets me. And when I track them down, they act as though I'm bothering them for wanting to purchase products. Today I came in to buy new products and asked an employee if someone would demo some products on me. It really felt like I was wasting their precious time. The women testing products on me was rude and could care less about what she was doing to my face. I finally just said I'm over it let me buy my products so I can leave, turns out they were out of stock of the 4 products I wanted. I ended up going to south coast plaza MAC and the customer service was AMAZING! They had all the products I needed. I would recommend the south coast location over the Westminster location any day! read more

I made an apt a couple days in advance it was super easy! Laura did my makeup for my bridal shower and she did an amazing job! She's so sweet and did exactly what I wanted! Laura is the only girl I'll go and see now! Thank you so much! read more

I really like Mac cosmetics, but I don't shop here because the employees rarely greet me and do not acknowledge me. I'll typically spend over $200 on make up so they shouldn't judge people on how they look. I wonder why they think they're the shit cause they have 100 layers of make up on?I don't get it, but oh well... Mac needs to train these so called "make up artists" in customer service. read more

I gave this place 4 stars only because it's located in Macy's which is a maze! I couldn't find the Mac cosmetic counter My make up artist vanessa was super awesome! She did my make up just like I asked. She didn't try changing my mind about how simple I wanted it. She even asked me if it was ok as she was going along. She's also very friendly. I would def come back to see her. The store manager was also very nice. Would definitely recommend this place. Better than the one in Cerritos mall. read more

I came in just before the store opened a month ago to get some lipsticks, brushes and most of all, concealer, in preparation for my wedding day. A very patient blonde woman helped me pick out some great stuff, including an amazing concealer that I never would have found on my own and transformed my face for the day. Some people looked twice at me as I went about my day after I left -- wow! Nothing like a mini-makeover for this usually plain Jane. Best of all, I looked amazing on my wedding day and that was so awesome! One star off because MAC is frickin' pricey!! Hopefully I'm good for the year. read more

Thomas from the MAC counter is absolutely talented with his make up skills. I came in right after my 43 Birthday feeling depressed and he made my make up look younger and beautiful. Just tell him you want the black magic. Thanks Thomas for your awesome personality and great artistic skills. read more

We had the best time today at the Mac counter. The girls were so fun and sweet. I'm im not sure where the bad reviews were coming from on this site but all the girls were so friendly, helpful and adorable. We don't know all their names but Vanessa was a doll and great as they all were. Thanks for the service. xo read more

MAC Cosmetics - We had the best time today at the Mac counter. The girls were so fun and sweet. lipstick featured is "Dance with me" - Makeup Artists Near Me - Westminster, California

I had to make a yelp account to give credit to Vanessa. She is sooooo amazing and made me feel so beautiful for my wedding day. I was stressed out and my hair didn't come out the way I wanted and she did my make up and talked me through every step she was doing and taught me how to use products I was unsure about. She changed my whole mood because of her amazing work! I ended up really loving my hair and all because of my make up. She was so nice and sweet. Thank you Vanessa read more

Came here last Friday (05/18) to do my full face makeover for prom and they did an absolute amazing job! This was my very first time and I loved it! They were very nice! I will definitely come back for a full makeover for any special occasions I have! read more

Vanessa is the BEST! She knew exactly what I wanted/needed and gave me the best advice for makeup! Thank you!

I love mac cosmetics but the customer service is HORRIBLE! Many clients and myself stand around waiting just to get acknowledged or a "Hello I will be right with you". The employees are stuck up! When I checked out the cashier was so lazy and used one hand to give me the receipt and hand me my bag she said "You can put it in your bag". Her face and service disgusted me. I have my license in cosmo and I treat ALL GUESTS as if they come in and are the king/queen walking in read more

I came in here this past Saturday looking to buy some makeup and lashes. I was assisted by a lady named Kimberly. Congratulations Kimberly, you just won the award for worst customer service I've ever experienced in my 34 years of existence. She was very reluctant to assist us and when she did, she even made my aunt uncomfortable with her rude responses. If you're looking for makeup assistance next time you're here, here's a tip: Don't ask for Kimberly. read more

The team is very talented and have amazing customer service skills. I highly recommend this MAC counter.

This place sucks. The girls who work here don't know how to return anything and almost got ripped off. Don't come here there are a ton of better make up places elsewhere. read more

Honestly I'm a loyal customer when it comes to Mac or any high end brand for makeup no lie everyone drops at least 50 bucks when they come to Mac I know I do, the service here is HORRIBLE!!!! The girls are so freakin stuck up it makes me laugh Oh okay?! Just because you work at Mac & you make minimum wage you think you're on a pedestal or what?! Ahhaha seriously the girls don't even acknowledge you, you can be standing there for a good 20 mins and they won't even say "hello" "I'll be right with you"... Like for an example I asked this girl if they had any brow gel she asked me "well what kind do you want?" and I was explaining to her that I actually have hair on my brows so I don't know if I should get a clear or tinted one. She just stood there and looked at me dead in the eye and was like *sigh it's all up to you honey I don't know"...... I'm just like.... Honey really?! You can't give you a simple word of advice to which I should choose I simply just asked her if she hated her job or maybe her life, to be so rude I don't care if she was having a bad day you don't bring personal life into work just because you're PMSing doesn't mean you have to treat your customers with no respect, honestly if you ever come here, just come and get what you need to get and leave don't expect a friendly conversation with any of the girls or even small talk. BUT I do like one of the guys who works there I see him once in awhile he has tattoos and plugs :) he's super nice and always makes my visit *when I actually want to go* amazing. read more

I'm from Australia & I went to Macy's Mac store to buy my Mac products... I was blown away from the customer service I received from sales lady Vanessa. I bought a coupe hundred dollars of make up & Vanessa went above & beyond to help guide & advice on my make up. I can not express how welcomed & enthusiastically Vanessa was towards helping me. I was so happy with her honesty & colours she picked for me... I will highly recommend the services of Vanessa & all staff had smiles also... Mac should be proud to have a staff member on there team that cares & is passionate with her job. Vanessa THANK YOU.... read more

On Saturday, I had my make-up done with Erin for my friend's wedding and let me say, they do an amazig job here. There was a slight scheduling error (on my part) and they so graciously fit me and my friend in. I was very pleased with the way my make-up turned out and was very happy that I didn't feel pressured to buy anything. read more

I came here last Saturday 6/4. I had an appointment but was running a little late. I still got my spot when I got there. came to get done up for birthday. Sunny (I'm pretty sure that was her name) was my make up artist. she was super sweet and social. showed her a picture of how wanted make up and it came out better. she definitely worked with me on the things I wanted as well as suggested things that paid off. make up stayed on all night even after sweating balls in the club. lol. I'd definitely come back just for her! read more

This place is great and most of the artists are fantastic :) if you want someone fun and does your make up the way you want, dont get a girl named Sophia. She doesn't ask for your opinion and does everything however she wants. I asked her to take some make up off and she did it in a very rude way. If you want a good experience start by getting someone else! read more

So I made an appointment for my cousin since she was getting married. We had her appointment at 1 o'clock and requested Vanessa as our artist. We get there on time and we are told she's busy doing someone else's makeup. I told the Asian chubby guy that I had made the appointment 2 WEEKS in advance, and that it wasn't just any day...it was my cousin's WEDDING!!!!! With a lot of attitude he said somebody else could do it or we we could wait till Vanessa was finished. We waited for our artist, and as usual it was a great experience with her. Vanessa had a great attitude, is very talented, and provides great customer service. It pissed me off that they made us wait for an appointment I had scheduled 2 weeks in advance and i also did not appreciate the guy's attitude! On top of that it was my cousin's wedding day so we were on very limited time! But thank you Vanessa for making the rest of our experience pleasurable( she gets 5 stars). read more

MAC Cosmetics - We left very satisfied..thank you Vanessa. - Makeup Artists Near Me - Westminster, California

There was only 1 out of all my visits of purchasing that One staff treat me as what customer service suppose to be. The rest of other visits, almost everyone were rude, stuck up, didn't even greet me when I was next in line. Do I have to wear heavy make up like clowns like them to get their attention, I know I either dressed well or in my work out outfit most of the time. And one time they sold me a broken eye shadow, I brought back to exchange, the staff & the mgr said the price went up, I have to pay the different. I didn't want to argue so I paid & that was the last time I shop at Mac. Now I wear Channel & Benefit, their 1st class services always make me happy which I always belong, not doing business w/a group a clowns. read more

Horrible service. I get service can be difficult when it may be a busy day, but seriously!! Can't you at least greet someone or find someone able to help when I was OBVIOUSLY waiting? There were seriously AT LEAST six workers, and only one, who was clearly stuck at the cashier, was able to greet me. Ever heard of floor service and customer service? UGH! read more