I can't say enough about AutoglassER. Brandon is Awesome, he came to my work and completed the…read morechange out of my windshield in about 40 minutes. My apologies Brandon for making you wait for me. Quality Service Price.. painless!! Literally they responded in less than 24 hours and was on site to take care of my Jeep. Love this company! Use them!! You will be pleased and the customer service is beyond 5 Stars... so I'm throwing out extra ***. Support local... support small business!!

Brandon was absolutely awesome. Very friendly and professional and quick to respond. He even called…read moreand asked if he could come 30 minutes earlier which really helped me. Through all of my researching of other glass companies I highly recommend this company right here.

Joseph did a very thorough job and very reasonably priced. Would not hesitate to recommend him to…read morea friend.

They did an awesome job and stayed in contact with me with updates. Will definitely be using them…read moreagain in the future. Price wise they saved me money and even came to me so nice

We had an issue with our brand new 2026 Palisade, and needed to wait to be able to fix our…read morewindshield since a replacement was not readily available. Once they confirmed the arrival, we came to this location since it needed calibration and was greeted by Tricia, who was really friendly, helpful and professional. She knew my parents from setting up the appointment, and was super helpful when I came to drop the vehicle off. Said she would call when it was completed, and sure enough the estimated time was on the dot. Michael was the technician that replaced the windshield and he did a great job too. I wondered if the Peach Pass and I-pass from IL would be transferred, and it was handled as if I put new ones on! Michael was also very kind to my parents, and that always gives me a comforting feeling since they're elderly. I was very happy with everything. We were touch late with traffic when picking up the car. Ian (the manager) and Tricia were both still there, waiting for us. Didn't give any grief, was so pleasant to deal with this entire situation. They direct billed our auto insurance so we paid our comp deductible and we were on our way. Nobody is ever in a good mood when you have a crack, chip, or need a replacement windshield. However, this location made it pleasant to go thru this, and helpful enough to remind me to go back if I never need anything done. Super grateful to the team here! Thanks Tricia, Michael, and Ian- I hope you don't see me again (haha) but if you do, I'll be back with a smile on my face.

I had an extremely difficult chip; they did an excellent job of fixing,…read more My experience from booking to driving out completely fixed were great What I appreciated most was the technician took time to update me on each step Very professional, now the only folks I'll use. In North Georgia, and driving on 400 windshield chips are common and you need a great fixer Safelite Cumming is the best

Did you know it takes up to three hours or more to replace a modern windshield?…read more Now that you know that, why is the lobby filled with uncomfortable chairs, no table, and besides the typical bottle of water and coffee, nothing about this place is comfortable or has any utility. A little more effort would be appreciated by waiting customers, especially those that have work to do / could be working while they wait. I can pound out a lot of work in three hours if it was workable at all. You expect them to be experts at replacing windshields, and my job was fine- but it doesn't seem like this place excels at a lot given some other reviews.

Decided to stop by their Buford office for an in person quote for a Crack in my windshield.. the…read morelady at the front desk acted like she didn't want to help give a quote or didn't know how, the gentleman behind her had to do all of the talking, she was very unfriendly, they didn't act like they wanted my business at all.. so No Thank you... I'll go to a glass repair shop where they act like new customers are welcome and they actually want my $900 dollars! Unbelievable...I guess people don't value great customer service any more!

Friendly people striving for excellence in getting that car of yours clean. Drive around back, get…read morethe upgraded wash, let them drive it into the chamber. Your role is to go to the comfy lounge area that sells soft drinks, air fresheners, college team car flags and... Christmas decorations (?!? in the summer). Free wifi is offered for you to do important things like Facebook, watch silliness on YouTube or I dunno... Email. Soon enough, someone will come get you to present you a clean ride that you should inspect to see if it meets your standards. If it doesn't they will continue to work on it until the job is done to your satisfaction. Seriously, they do a nice job here. The people care.

Very disappointed with the manager. I have been coming to this only car wash for 8 years. The…read moreservice has always been good, but today, I had to wait in line for 20 minutes and then I informed the manager with the glasses and black hair that I was on my lunch break and had never waited that long to get my car wash, he told me that he was by himself and he had to take care another customer. After back and forth between the two of us he declined to wash my car because of my attitude. He became angry, raised he voice and said I was using the race card. I will never return to this car wash again. I work in customer service, the customer is not always right but they are always the customer. Every customer should have an excellent experience especially when gas prices, car prices, food prices, housing prices are up. He said that he was the manager and a very unprofessional one at that. As a consumer I will take my car to another car wash from here on out

Steven was amazing to work with! We're a new manufacturing business and needed a very specific tint…read morefor our commercial windows. From the moment we called Steven, he was very accommodating to our schedule and well-versed in his craft. He provided outstanding advice and took time to explain the different options we could choose from PLUS the pros and cons of each which ultimately helped us decide on the final finish. He was very professional during each of his visits and communicated effectively to ensure the proper safety procedures were followed and that we were happy with each project. Pricing was also very competitive compared to other quotes we received from different vendors. We will definitely use Steven for our future needs and would recommend his business 10/10. Thank you Steven!!

I have two large windows in my upstairs "Man Cave," and one faces the afternoon sun. With summer…read moreon the way, I wanted the room to stay cool while gaining a bit more privacy. Steven was prompt, presented his recommendations and made the process easy. His prices are competitive, his professionalism is top-notch, and he leaves no trace behind when his work is done. He's a cordial, respectful man you're immediately comfortable with. It's a pleasure doing business with Steven Duron of North Ga Window Tint.

Had to wait a week and a half for an appointment, but the experience--once it happened--was great…read more A very nice, professional man named Jamal came and worked on my car. (Safelite, please update his profile photo, because it didn't capture his awesome, friendly demeanor). He was able to vacuum out broken glass, replace the window, and return the vehicle exactly to the condition it was before the window was broken in the first place. I would highly recommend this service to friends and family based off of the quality delivered by Jamal. The only thing holding this review back from a 5th star was the 10 day wait to get the window fixed in the first place.

Mobile windshield replacement . Scheduling was convenient, associate was nice and polite…read more Technician was very professional, courteous, kind, and very respectful. I will definitely spread the word Of my experience as well As give multiple feedbacks . Tyron Lambert could not have been more nicer , or efficient in my book . Hopefully if I do need Safelight again I can request him .

Paid 200$ for a detail. Told it would take an hour and a half. Dropped the car up at 5. Came back…read moreat 6:40 to find my truck locked up in their garage. Don't have a way to get to work in the morning or any way to get into my apartment till my wife gets off at 9pm

Absolutely HORRIBLE service. Most unprofessional business I've run across in years! In July 2024, I…read moretook my father's Subaru down to Diamond from Sautee, GA (45 miles away) and got a wash and detail. I emptied the contents of the car so that the cleaners could clean everything. Before getting out of the car, I pointed out two stains (one on the ceiling above the driver side door and one on the ceiling in the rear seat) and asked they be cleaned. When I got the car back to go home, I didn't notice until I got home that the stains were not touched and the glove box was DIRTY...crumbs etc. They are so busy they miss details. I drove my dad's other car down to wash and detail it and was told they closed for the day. No notice on their FB page of the closing. Oh well. I drove back up to Sautee and waited for another time. Today was the next time I could go down (a few months later...now Feb 2025). I called Diamond to make sure they were open and when they were open. I was told at 9:30 that they were opening about 10:30 or 11 due to the cold weather. I drove down and got there a little after 10:30. I was told they weren't opening the wash/detail until noon. I explained to the woman at the counter that I called after 9 and was told 10:30 or 11. She replied the weather was to blame. I said it was sunny outside and the person told me 10:30 or 11 am. The young woman said the workers weren't coming in till later. Oh....so the workers come in when they want and I guess leave when they feel like it. The young woman got snotty and said "Honey, come back later." I'm not her honey and her rudeness is a fine example of why young people need training to work with the public. I will never return to Diamond again.