I never in life had a cracked windshield til now. I've owned like 3 cars. So, when my windshield…read morehad a bad crack in it - I panicked. I didn't want to use Safelite due to bad reviews so I turned to other shops. I personally prefer mom and pop shops anyway! Jesse is soooo responsive with email and calls. I kid you not. Such a nice guy. Especially when I had a small meltdown on the phone, lol. Horacio and another team member (I am so sorry for blanking on name) came by and fixed my windshield. Super great guys and very dialed into their jobs. The job itself took less than an hour. They even saved my car stickers!! :)

A rock hit my windshield and cracked it. I reached out to H&A for a quote and they responded in…read moreminutes. I had used them before to repair a crack but knew this one would require a replacement. Jason gave me a quote for after market glass and also OEM. Because my BMW has heads up display and other safety features through the windshield he explained why I wanted OEM glass. Afterwards I did my own research and determined he was spot on. No pressure from Jason. He just let me know they were there when I was ready. Then I left town and it was an entire month before I got back to fixing my windshield. H&A is an approved provider through my insurance so the process was so easy. Within 30 minutes, Jason had the authorization from my insurance company for the replacement and calibration needed. Horatio called me and let me know he was on the way. He and Wilmer got right to work. In less than two hours they had my windshield replaced, did the calibration and drove it to make sure everything was functioning properly. They even were kind enough to move the sticker I need to get in our work parking lot from my old windshield to my new one. Horatio and Wilmer were both professional and efficient. I could not be more pleased with how easy H&A made the entire process. Thank you so very much. If you need your windshield fixed or replaced, this is who you need to call.

Amazing customer service! I had a small chip in the windshield and was quoted a great price. Very…read moreattentive and walked me through the process. Will definitely recommend to anyone.

Best auto repair shop in the area. Excellent service and pricing. I use them for my company and…read morepersonal vehicles.

Called for a quote for same-day service. They were polite and professional and offered to squeeze…read moreme in. Upon an in-person inspection, they determined that my vehicle didn't need to undergo the service I thought I needed. I greatly appreciated their honesty and will definitely be back should the need arise!

Great service! Made an appointment same day, quick response with a great deal! There's a waiting…read moreroom, so I was able to work while they worked... I was in and out in under an hour. Friendly team, windows look great! Thanks again ;-) have already referred one person!!

Sully the owner replaced the windshield on my 2023 Kia Sportage X-Pro (with ADAS), and the…read moreexperience was outstanding. He was pleasant, knowledgeable and offered a very competitive reasonable price. The work was completed efficiently with meticulous attention to detail. Everything functions perfectly including the ADAS system. Truly Five-Star service from start to finish. I could not be happier with the results. Highly Recommend !!!

Empire Auto Glass did a phenomenal job replacing my windshield. They were able to fit me in quickly…read moreand were honest and fair priced. Sully was great and very professional.

Second time using this service, this time to replace a rear window after it was busted in our…read moreneighborhood. Thanks for the great support and fast turn around!

I was driving on 20 and a rock flew up from recently done roadwork and caught under my windshield…read morewiper. What was a ding turned into a crack overnight! I called Auto Glass Tech and asked if they could come to my workplace since I was out of their service area(I live in Conyers and work in midtown), they said no problem! Scheduled an appointment for 2 days later. Simple, easy phone call. David and his partner kept me apprised of their ETA on the day of and I was able to come out on my lunch when they got there. Superior customer service! I so appreciate the convenience of them being able to come to my workplace and replace my windshield! I also would MUCH rather support small businesses than these big corporations and shops! Choose Auto Glass Tech! You won't be disappointed!! Thanks David!!

Fast friendly service, replaced a passenger window on my truck. Best damn $$$ I ever spent, if I…read morehave windshield or window replacement needs again I got my go to spot! Regards Satisfied Customer

Great experience with this company. Spoke with Matt and set up the on site replacement . Price was…read moreright, and could start pretty much immediately. Dave showed up this morning on the early side of their scheduled window, and got right to work - finishing in their predicted time frame. Friendly and quick service all around for the best price I could find. Hard to beat that.

This is the best Gerber there is. Customer service, quality of care, and timely delivery were well…read moreabove my expectations. Taylor was especially helpful! The whole staff is great. Highly recommend.

I had a pleasant experience with Gerber! I spent a couple weeks driving around the city getting…read morequotes on how much it would cost to fix the back part of my car (driver's side) & a broken taillight. Gerber's quote was the most reasonable and pretty much spot on as far as the estimate my insurance company suggested as well. I first brought my car to the Gerber location in Decatur and the customer service rep was very helpful! She was courteous, understanding and very transparent about how the process would go. I ended up bringing by car to this location because it's closer to where I live. I dropped my car off on a Monday morning and received it back the following week on Tuesday afternoon. I received a packet with instructions on how to car for my car the next 30 days (I had a paint job done over the affected areas as well) and an itemized list of the cost of parts/ labor cost etc. Overall I'm glad my baby is fixed! I'm glad this experience was hassle free and I knew exactly what to expect while my car was in the shop. UPDATE: I should add that I have total full body coverage for my car insurance. So either way I pay my $500 deductible and that's it. I did look over the details of my receipt and saw the final price of the work done was DOUBLE what the estimate was. Ultimately it made no difference in what I paid (because I only paid my deductible). However, I'm sure my insurance company wasn't too thrilled with that. I'd be extra cautious (especially) if you're paying for work out of pocket.

I can't say enough about AutoglassER. Brandon is Awesome, he came to my work and completed the…read morechange out of my windshield in about 40 minutes. My apologies Brandon for making you wait for me. Quality Service Price.. painless!! Literally they responded in less than 24 hours and was on site to take care of my Jeep. Love this company! Use them!! You will be pleased and the customer service is beyond 5 Stars... so I'm throwing out extra ***. Support local... support small business!!

Brandon was amazing. Came to our office in downtown Buford and replaced 3 windshields. Even gave a…read morereasonable discount for doing all 3. Fast, efficient, cleaned up all the glass. He was amazing. Don't think twice about using them. Brandon keep up the great work! That other brand that starts with an S? Don't bother. Too expensive and big corporate guys don't care about you. Autoglass ER all the way

Fast, friendly and professional. They explained what could go wrong, then everything went…read moreperfectly. Technician Mia was great.

Scheduled an appointment to replace broken glass. Online. Job was sent to their Alpharetta…read morelocation. Got messages, 'Tech arrival is between 8AM-1PM, Dec 15th'. Ok, you take the day off. Sit at home wait.... It's now 2PM. No sign of the Tech, no messages, no phone call, no nothing!!!! You take a day off, to get your windshield replaced. Guess, you may need to take another day off. Because these guys are reckless with your time! Their phone service is another joke. Every option takes you to an automated, 'thank you, and have a great day'! You simply can't get to an agent.

5 Stars!! Safe Auto Glass was very responsive and…read moreprofessional. They were able to provide me with a REASONABLE quote in minutes. They came to my home the very next day to replace my windshield on my 2019 Nissan Altima. My car looks better than new. I highly recommend their services to anyone looking to have their auto glass repaired/replaced!

Run!!! Most disrespectful company ! They camcelled Friday…read moreat last minute..said they'd come back @ 10 on Monday. They text me 7:50 am Monday..said they'd be here by 8:15..told him no..my appt was closer to 10 am & I was not home. Anyway I changed my plans and accommodated them at 8:45. Told them they should be lucky I was flexible for them. The guy got an immediate attitude and yelled at me saying he had a 2 hr drive.. I said not my concern you need to keep your schedules as promised to your customers. He then immediately called this guy Jon who works out of his bsmt & told him that he's leaving ,& would not be installing my windshield even though they had it all set out ready to go. I then proceeded to call Jon and explain what happened...he yelled at me..wouldn't let me explain my side of the story..said he did not have time for me..told me he'd refund me all my money & hung up on me. Pls DO not deal with this guy..really bad news...go with a reputable company ! Jon just responded to my complaint..he's full of crap ....he doesn't know how to treat customers nor does his low life contractors ...they are all rude...short tempered and very inconsiderate..don't use them...@