After jumping through hoops with my insurance to get my claim approved for the OEM windshield…read morereplacement, they came out the very next day and replaced my windshield. They were able to complete the service within an hour. I'm glad Jesse reminded me about the potential issues if I had gone with Safelite's aftermarket windshield for my vehicle. I used Safelite on my previous vehicle many years ago, and you could tell it was an aftermarket windshield. I see now why it was affordable to pay cash without filing a claim. It was a Toyota Camry, so I didn't really care. Now that I have a luxury vehicle, you can't use aftermarket parts for everything. Thanks again to H&A for the excellent service. I will definitely recommend you if any of my friends or neighbors need their windshield replaced.

I never in life had a cracked windshield til now. I've owned like 3 cars. So, when my windshield…read morehad a bad crack in it - I panicked. I didn't want to use Safelite due to bad reviews so I turned to other shops. I personally prefer mom and pop shops anyway! Jesse is soooo responsive with email and calls. I kid you not. Such a nice guy. Especially when I had a small meltdown on the phone, lol. Horacio and another team member (I am so sorry for blanking on name) came by and fixed my windshield. Super great guys and very dialed into their jobs. The job itself took less than an hour. They even saved my car stickers!! :)

The crew came out did a great job and they showed up on time completed the service as requested and…read morebrand. New glass was placed great final view.

Called for a quote for same-day service. They were polite and professional and offered to squeeze…read moreme in. Upon an in-person inspection, they determined that my vehicle didn't need to undergo the service I thought I needed. I greatly appreciated their honesty and will definitely be back should the need arise!

One of our fleet vehicles had a rock strike the windshield while driving, resulting in a six-inch…read morecrack. Our leasing company referred me to AutoGlassNow, and I received a callback within an hour. They quickly scheduled an appointment that worked with my availability. Throughout the entire process, communication from AutoGlassNow was consistent and reliable. The technician, Albert, called ahead to confirm his arrival time and clearly explained the replacement and camera recalibration process, including how long it would take. From start to finish, the job was completed in about an hour. I highly recommend AutoGlassNow. In fact, I've already scheduled them to replace the windshield on another one of our fleet vehicles.

Easy quick service. I did a self quote online, then not long later a lady called to schedule my…read moremobile service. My only gripe is I scheduled for a Saturday morning, confirmed a Saturday morning, but then was called Friday morning by the technician who informed me mobile service is Monday to Friday so they likely moved my appt up a day, but no one told. Other than that miscommunication, my tech was in out, told me what he we was doing throughout the process. Price was good and cheaper/competitive to competitors. Would use them again.

Joshua was absolutely amazing the quote was the best I've received all over town and my car looks…read moreamazing I will refer as many people as possible. I'm so grateful to have found such an affordable price at top notch quality Service!!!

Joshua was a real Pro and great commentator who treated me as if I was a family member. Great…read moreCompany 1st class service.

This is a review of proper customer service when you don't get it right the first time. I had a…read morewindshield replaced on my 2000 Land Cruiser. The tech warned me before starting that on old cars, things like plastic molding may not survive the work. I accepted the risk, because my windshield was horrible and needed replacing. He removed some plastic molding around the windshield and told me he wasn't able to put it back because it was damaged. He did inform me that if I took the car in, they would cover the labor of putting in new molding (which is cosmetic - the windshield replacement was done). Well, when I took it in another tech looked at the work and very plainly said "this was done incorrectly and it's our fault the molding was damaged. We'll take care of it." Apparently the tech who did the windshield replacement had caused the damage to the molding by taking it off improperly. They ordered the parts and installed the new molding. So, while I was obviously not pleased with the damage from the initial install, I was impressed by their transparency and willingness to own up to the mistake and do the work to make it right. Too often, businesses will fight you and try to find ways not to honor their work. So, a tip of the hat to the team in Marietta.

Had my front windshield replaced here a year ago and started having trouble with the rain sensor…read moreand driver assist functions shortly after. Took my car to the dealership, not realizing that these issues stemmed from the windshield itself. After just a visual inspection, the dealership told me the glass had been placed incorrectly, that it was sitting just a little too low in the window frame and that this was the cause of the issues I was experiencing. Well, Safelite is supposed to have a lifetime guarantee on their work for as long as I own the car, so the dealership and my insurance company both said to take it back to Safelite to have it fixed. As soon as I showed up to the shop, the guy working here starts telling me how the techs at the dealership "do not know what they are talking about" and how Safelite is not responsible for the malfunctions, even though I had a report from the dealership explaining exactly what the problem was accompanied with a video and detailed explanation. He also said he "could do me a favor and take a look" even though I had this appointment booked for several weeks before today. He followed that up with any cost incurred would be out-of-pocket since I took my car to the dealership and had them look at the vehicle, even though the dealership never actually worked on the windshield and just performed a visual inspection. Zero accountability. Zero professionalism. Zero customer service. Zeroes across the board.

I was driving on 20 and a rock flew up from recently done roadwork and caught under my windshield…read morewiper. What was a ding turned into a crack overnight! I called Auto Glass Tech and asked if they could come to my workplace since I was out of their service area(I live in Conyers and work in midtown), they said no problem! Scheduled an appointment for 2 days later. Simple, easy phone call. David and his partner kept me apprised of their ETA on the day of and I was able to come out on my lunch when they got there. Superior customer service! I so appreciate the convenience of them being able to come to my workplace and replace my windshield! I also would MUCH rather support small businesses than these big corporations and shops! Choose Auto Glass Tech! You won't be disappointed!! Thanks David!!

Second time using this service, this time to replace a rear window after it was busted in our…read moreneighborhood. Thanks for the great support and fast turn around!

Driver's side window died without warning in down position. Started to rain after parking, so I had…read moreto cover open window with a towel around 4am. More rain was expected later in the AM, so I did a quick Google search for repair. Called and left message. My call was returned around 7a. Got placed on Carlo's work orders for that AM and by Noon he'd arrived and replaced my window motor. Quick, convenient, mobile, reasonably priced. Give him a call if you find yourself in a similar situation.

Carlos was called to my BMW driver's window he came back the next day with a regulator and somehow…read moreinstalled it on August 8th then November 15th I called to report the window wa not working he came by opened the door and told me the part was defective and I had to pay for another part. He is very deceptive and will not disclose where he purchase the junk part that was not up to standard. Why do I have to pay you again after paying $318.00 in August. Took my car to BMW and I was told the part was a junk and I had to replace the regulato . He obviously supports a junk yard for parts. He has not returned the my money and I refuse to recommend this devious underhanded business man.. Will post on BBB site.

Quoted me 900$ for my windshield replacement took a cc on file set an appointment. After I dropped…read moreof my car I received a call that they ordered the wrong glass and it would be an extra 500$. They did discount labor costs only after I had complained. I received my car back with the heads up display not working and was told I'd have to come back tomorrow. Guess I'm missing more work. And to top it all off there was pollen all over my dash touch screen radio and gauges. ( I'm allergic to pollen) they couldn't even have used an air hose to blow it off after they worked. If you value your time,money, and any sort of quality Work take your car somewhere else. Update a week later still no progress my hud is dim in the day my whisper fluid was not plugged back in and the plastic housing that cases the sensors on my windshield is loose and rattling. Further update things are looking up spoke with the owner and she said she is going to speak with Genesis and see what happened. Further updates: my HUD IS FIXED it was a long journey to get here but my work has finally been completed. The glass they installed was defective so it's not their fault. If anyone deserves 5 stars it's Mike for staying cool call and collected while I was getting frustrated!!!! Pros: Taylor the front desk lady at the Marietta shop is so nice patient and amazing at her job!!!! The owner of this business is smart competent and will help you if there has been an issue!!!!

Be aware! They make you pay $200 recalibration fee and they don't even know how to recalibrate…read morecameras. They will say they do but they really don't. I got my Honda windshield replaced recently, lights came on my dashboard, and they had to take it to an actual professional to fix the problem because they couldn't. Multiple days wasted. The fee is a scam just to take your money!

Their estimate was about $2,000 cheaper than everywhere else & they charged me exactly what they…read morequoted me & my car looks AMAZING! They went above & beyond & genuinely care. They do NOT take advantage of you. I highly recommend this place. Best auto body shop in Atlanta hands down. Jeff was the best!

Good experience with this workshop. The staff was friendly and professional, and the repair seems…read moreto have been done properly. The price was slightly higher than I expected.

THE BEST! I took my new Honda CRV in to have the front windows tinted to match the factory tint…read moreon the back windows and they look amazing. I could not be happier with the end result. Danny and his team are so professional and so nice! They had my car done in a little over an hour. Thank you to Custom Sun Control. You have a new customer for life!

I was referred by CarMax - Town Center. The service was excellent, work was done in less than an…read morehour, the guarantee is great and the price was very reasonable. Now I can drive back to Texas without the sun in my face. Thank you Danny.