Could not be happier with my recent PebbleSheen replaster of my pool. M. Preciado Pool Plastering was fantastic! Every single group that showed up for the various stages was super efficient, extremely courteous and the job site was always impeccably clean. Also, everyone in the office was most helpful, informative and friendly. I highly recommend M. Preciado!! read more

Very disappointed in this company. Eight years ago I paid them $26,000 for work on my pool which included installing new ceramic tile. That ceramic tile is still intact, but in an approximate 5 foot of length the GROUT has come loose. The tiles are affixed, only a small amount of grout has chipped off, affecting the pool's aesthetic. Preciado Pools came out to provide an estimate to re-grout this 5 linear feet. Their subsequent quote to me was $600! Just highway robbery. I emailed the company, offering them a chance to provide a reasonable estimate before I resorted to Yelp and received no response from them. read more

I recently had my pool, spa, and tile completely redone with Pebble Sheen, and I could not be happier with Preciado Pool and Plastering. I'm not someone who gives out high marks easily, so this five-star review is well earned. I got four different quotes before deciding, as I was very concerned about both cost and quality. From the start, Andy--who I initially thought was just a salesman--proved to be much more. He consistently followed up, made sure I was comfortable with the process, and quickly addressed any concerns I had. On a job of this size, issues are bound to come up, but every single one of my concerns was handled promptly and professionally. The quality of the work speaks for itself, and the customer service was outstanding. I highly recommend Preciado Pool and Plastering to anyone considering pool or spa work. They earned my trust and my business, and I would absolutely hire them again. Lloyd M, Laguna Beach My review... read more

Hello Marciano, you are absolutely correct the job was 10,000.00. That being said the warranty was till Dec 2024, I started calling about this problem before that and had no reply back from your company after many calls I finally spoke to Sandie, who agreed and finally sent out a repair tech. to fix this problem, I was told the problem was caused by over lapping area of plaster this by your company employee. I was in the time frame and your team took the steps to correct the problem and started the job, they were to come back out to finish the job on day two, but now you have retracted to not finishing the repair after already agreeing and working to fix the problem. You are correct on the total price after finding the contract I should have made sure and stand corrected and sorry about that!, I will correct it on my end. there is no other miss information. That being said your stating you care about your customers and would love to serve me is very dishonest by the actions you have bestowed upon us. read more

M Preciado Pool Plastering - Warranty - General Contractors Near Me - Sylmar, California

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our pool was in pretty bad shape and we were referred to PRECIADOIR maintenance pool company Village pools to and he was very knowledgeable, and easy to work with. The result of our choices with the help of Angel on Tile and color turned out to be even beyond our expectations when . I would highly recommend them. read more

Andy and his team were exceptional in every way! They professionalism & commitment to excellence as they took pride in doing a superior job installing Pebble Sheen & new Tile to our pool & jacuzzi.. So friendly, responsive and a pleasure to work with ..M.Preciado Pool Plastering company was simply Top Notch!!! read more

From the start speaking with David to the demo, the replastering and tiling to finishing off with Robert on Start Up, everyone was so nice and so professional and they all took such pride in their work, it was a pleasure. They were all great. We went with a simple design and are so pleased with it all. Thank you taking such great care of our pool and us. You're the best. read more

Left with a pool that looks like it needs serious repair... Cost escalation was over 100%. We had problems after the resurfacing... They had to go back and cut out portions of the pool's surface, repair the cracks, then left big rectangular patches in our pool - but the best part is... they charged us for the problems that we believed they didn't address! Construction Defect litigation is blatant... read more

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M Preciado rebuilt our aging pool that had deteriorated to the point it was unusable. They put in new plumbing, electrical, lighting, equipment, tile, plaster and deck-o-seal and they repaired several serious cracks in the shell. We are back up and running with a gorgeous pool and spa that adds beauty to our back yard. Their team was always on time and got each phase completed on or ahead of schedule. We enjoyed working with them and can recommend them without hesitation. We give them an A+. I've told them if a prospective client wants to talk to someone about the quality and value of their work that I'd be more than happy to. read more

David and his team did a great job from start to finish. We are very happy with our new Pebblesheen pool.

M Preciado resurfaced out pool last month. The quality of the work seems good, but hard to tell at this point. What really stood out to us, negatively, was the very poor customer communication throughout the process (after we signed the contract, of course), an unwillingness to treat customers with basic courtesy and an unwillingness to respond to feedback. I heard M Preciado is normally a subcontractor that doesn't work directly with customers and I can see why. A schedule was provided up front and then not adhered to. After the resurfacing was done, and only after, I was told we couldn't heat the pool or hot tub for 28 days. This was the first I was ever told of this -- we had plans to use the pool and would have scheduled around that. When I provided the feedback that it would be good to let a customer know this up front, I got an abrupt response about "well, you have to let the plaster cure". Of course you do, but you don't have to surprise your customer with information like this after the fact. And you can also say, "oh whoops, I'm sorry!" when a customer points out something you could have done better. A quick "I'm sorry" costs you nothing. At one point right after the resurfacing was done, I received several urgent phone calls and an abrupt and rude email letting me know that a service person had shown up to service the pool and I hadn't been home, despite the fact that I had previously been instructed to fill the pool and let them know as soon as it was done. A week of "startup service" was included in the contract. The dates of the startup service kept changing and no one ever informed me it had actually been completed. Maybe it never was. We went out of town for a few days around the end of the theoretical startup service period and when I returned home, I was greeted with an aggressive letter threatening legal action if I didn't immediately remit the final $500 owed (the check was actually already in the mail). Legal action! Never once did anyone tell me the project was DONE, thank me for my business or ask for my feedback. I could have been a happy customer sharing referrals with my friends. Now I am just a mild grump posting a 3 star review on yelp. Sad. read more

Our regular pool maintenance person has been telling us that we needed the pool resurfaced for years. We received multiple bids and we're happy that we went with M Preciado!. They were on time and on budget! We worked with Otilia, and she communicated with us throughout the project which allowed us to keep our residents updated about the noise, mess, and overall scope of the project. They hit their deadlines! Our pool guy says it's some of the best work he's seen. read more

We've used M Preciado for a couple new pools over the last few years. The current pool had the autofill running 24/7. Jose came out and told me to hire a leak detection company. If the root cause of the leak was due to their workmanship, they would fix the leak and reimburse the leak detection cost. Leak detection cost $400. They identified the leak at one of the skimmers due to a bad plaster job. Photos attached. The report also indicated areas of tile that are NOT the cause of the leak but could be a problem in the future. They also provided a video that shows the dye going into the leak at the plaster/skimmer. Jose came out and fixed the leak by applying epoxy to the bad plaster job. The autofill no longer runs 24/7. Been trying to get reimbursed my $400 leak detection fee for 6 months now. read more

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I am so pleased with the re-plastering on my pool. The workers were very skilled, worked hard, and did a great job. They showed up when they said they would and cleaned up perfectly when they were done. They let me know exactly what to expect and were very responsive when I had questions. My pool looks fantastic! read more

M Preciado Pool Plastering - M Preciado worked skillfully & quickly so I could get back to swimming! - General Contractors Near Me - Sylmar, California

We can't say enough about the service and the results we achieved with M Preciado Pool Plastering. Andy was a pleasure to work with and he was patient as we went through the decision-making process on the color and the product for our pool / plaster remodel. The front office kept in touch with us, making sure we knew what was happening next. On the day of the installation, the crew was courteous, professional, and highly capable. Follow-up service by Robert - who led the start-up of the pool - was incredibly thorough and knowledgeable. He was a pleasure to work with and a wealth of knowledge and information. Robert also alerted Andy to some cement grinding that was being done in our backyard and Andy proactively arranged for Robert to come back and give the pool a thorough cleaning. He also identified some plumbing and equipment issues and helped us get to a resolution. Just a great experience and we would not hesitate to recommend this company, Andy, and Robert. read more

M Preciado Pool Plastering - General Contractors Near Me - Sylmar, California

Wow, what a great experience! Our pool needed to be repaired, it had a rust stain from old rebar, and the glass tile was cracked and the pool bottom was stained and discolored. From the initial estimate (we had 4 different contractors bid) they were fair and guide us through the entire process. They helped pick tile and pebble sheen finish. The ENTIRE crew, from demolition to tile, to finishers to acid wash and startup crew were all kind and respectful of the property. We ended up with cobalt blue tile, Blue blue pebble sheen and Pentair LED lighting. Pool looks amazing! Big thanks to Millie in the office, Andy as our point guy, Chuy and Ramon...all great people to work with. Great customer service, quality work. I highly recommend!! read more

I can't recommend Preciado Pools enough. They did such a great job on our new pool. It looks amazing and everyone loves it. We are very proud of the way it turned out and can't wait for the summer to really fully enjoy it. Marciano and Rosie ( the owners ) treated us so well and helped us and advised us every step of the way. They were so nice and so patient with us when we were picking our Pebbletec Brilliance finish. I definitely recommend this company to anyone needing to finish their pool. You won't regret it. read more

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Preciado provided 2 different bids for the same pool within a matter of days (they work with different pool maintenance companies who pose as their reps). The bids were $450 apart. When asked to honor the lower price, they refused and were adament about charging the 3% CC fee which amounted to less than the $450. While it is ethically questionable to bid the same project on behalf of competing pool maintenance companies, the ultimate question is why Preciado is bidding different amounts for the same pool within days of each other and not honoring the lower bid. When we called them to address this over the phone, the person on the phone was very aggressive and refused to help address this matter. read more

We had a great experience with M Preciado Pool Plastering. Every step in the process was completed on time and correct and the end result looks great. We are very happy with the final product and would definitely recommend them for pool replastering and retiling. The only things to note that could have been better are communication about what day and time the teams would arrive. The first day was confirmed in the contract, but each of the other steps I had to email/call to find out what to expect next. The day of the tile I had not heard back on when to expect them - they just showed up. I think they could be a little better about their follow up with clients on scheduling, but this was not a big deal and would not keep us from recommending or working with them again. Also, be aware. When you get a bid, it only includes a tile from a level 1-3 at the tile store they work with. When we went, there were no tile options that we would have considered in that category (they are all the most basic in color, material and shape) and very few to choose from. I would imagine that most customers would choose something above that grade, so keep in mind when you get the bid that most likely there will be a higher charge for tile. read more

We were waiting a long time for another pool contractor to re-do our pool when I saw a Preciado Pool truck at my neighbor's house. I thought I'd take a chance to see if he would take a look at my pool. He did and we had a date to start within 3 weeks! I couldn't believe it. They came and gave me an estimate that was very reasonable and helped us pick out colors and trim tile that was included with the price and got the job done! My rep Otilia kept in touch with me the whole way and we couldn't have been happier with our brand new pool. All the workers were very helpful and informative, they have a very good team. I highly recommend them. read more

M Preciado Pool Plastering - Our new pool! The new coping repaired a bunch of cracks that had developed over the years. Love the grey plaster. - General Contractors Near Me - Sylmar, California

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Thank you for such a wonderful job! We are very appreciative! Everyone was very polite and professional. The project was completed on time. They did a very clean job, I would definitely recommend them. --Maria Alonso read more

Isn't it great when you hire a contractor to do a job and they do it on time, with quality workmanship, without compliant, and without trying to claim "extra". These guys are good at what they do. read more

Mary in customer service, and foremen Jose and Raphael, are wonderful. They worked hard to make our ecofinish AquaBright look and feel amazing. read more

Run, do not walk away from this company. I spent over $23,000 getting my pool redone with nothing but mistakes and sloppy craftsmanship consistently. I paid for an upgraded pool plaster only to have huge white blotches and streaking appearing all over the pool after 3 weeks!!!!!! They claim I signed the discoloration disclosure and have no interest in repairing it. Do yourself a big favor and find another pool contractor. There are plenty of legitimate companies out there that do good quality work and stand behind their workmanship. Steve read more

This is my first time writing a negative review for a company on Yelp so use this as a barometer. DO NOT HIRE M PRECIADO POOL PLASTERING. They are an absolute nightmare. After over a dozen emails trying to get them to fix their poorly installed tile work, they decided not to remedy a fix that would have cost them less than $400. My contract with M PRECIADO POOL PLASTERING was for 10 years for a watertight seal and no mention of a 2 year tile warranty that they subsequently used as their excuse for not fixing the problem. What this means for people that might be considering working with them is that they WILL NOT STAND BY THEIR WORKMANSHIP - warranty or not. If you're ok with tiles falling off your pool, they are the company for you. read more

I had an old pool that had not been operational for over ten years. My wife Cindy was referred to these guys and they took on the project of remodeling my pool. The month long process went smoothly, and they kept us informed about each step of the process. Their expert installer, Angel advised us of the best way to approach the project and we listened. The end result was an amazing looking pool, strong and functional. read more

Updated review of M Preciado Pool Plastering. While we did have some problems in the beginning of our new pool, the crew has been back out several times and taken care of all the issues. I am now satisfied with the service read more

After getting bids from several pool contractors, we selected Angel and M Preciado and are glad we did. The scope of work included completely resurfacing the pool, reconfiguring a baja shelf, and installing all new equipment. It was also a project requiring lots of coordination with our General Contractor since the home was being completely renovated at the same time. We're pleased with the quality of the work, Angel's attentiveness, and the final result. Definitely would use them again and recommend them highly! Thank you, Angel!! read more

These guys were awesome. They helped me every step of the way, especially with picking the right color. I went with Arctic White. It is simple, clean and total perfection. I also got my tile from Arto tile but preciado installed it for me. read more

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I am a homeowner in Beverly Hills. My pool contractor hired M Preciado Pool Plastering to install a PebbleFina plaster finish; the owners name is Marciano Preciado. M Preciado was also hired to do the start up following the plaster installation. The plaster job was horrible. The plaster is uneven and rough. There are swirl marks throughout the entire plaster finish. In the shallow area of the pool, there are unusual and unacceptable black marks. There is a large white section in the deep end of the pool. The surface in the Jacuzzi is rough with pieces of plaster sticking out. Here are some example photos of what the plaster looks like. To date, M Preciado has only offered to drain the pool and acid wash, which will only darken the plaster and expose the aggregate or sparkles in the plaster. I have told M Preciado that acid wash is unacceptable and will destroy the plaster finish. Pebble Technologies (Ron Soto), so far, has also been extremely unhelpful. M Preciado needs to remove and replace the plaster. I would not recommend M Peciado. read more

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Highly recommend these guys. We had them fix our water slide and they did a fantastic job. 10/10. Also, they showed up on time and were very professional. If you need any kind of plastering work done to your pool or pool related structures, definitely give Preciado Pool Plastering a call. You won't be disappointed! read more

This company was very professional. The work was done timely and according to what I was told. We had some delays due to permit issues; it would have helped if Preciado advised me in advance about the LA Building Department rules about fencing. But other than that, we were very pleased. The work was done well, quickly, hardly any mess. They also arranged for new equipment and that was done well also, with good explanations. I recommend Preciado for your pool replastering project. read more

We are very happy with our new pool. It looks great. Everyone we dealt with at M. Preciado was great to work with and very friendly. There were a couple overages, but with a 60 year old pool they were reasonable and we were able to discuss options before approving. read more

Very poorly run business. No customer service. Took several calls to get an estimate. They were late and never emailed the estimate. Very disappointed after getting recommended by our pool builder. Will be looking for another company to do our pebble Tec. read more

Preciado replastered my pool with a Pebble Tech finish and installed new tile. It looked great and was completed very quickly once they started. My only complaint is when they repaired cracks a few years later those areas don't match the original plastered areas. One repaired area is darker and another is lighter. I also wish they had told me that their work was not warranteed against cracks coming from the structure underneath. read more

I had a great experience with M Preciado Pool Plastering. Their work was very professional and high quality, and their prices competitive. They were also very accommodating with scheduling. Would definitely use again. read more

We had a wonderful experience with M. Preciado Pool Plastering. Our field agent and sales rep was Angel Gonzalez and he was wonderful. He answered all our questions and whenever we had a question we would call his cell phone and he always called us back in a timely manner. We had several different crews and each one had a different job to do. We had a complete remodel of our current swimming pool. We also redid our coping and our deck with pavers. The pool and deck look beautiful. Also, Otelia the contract expert in the office, was also very helpful and helped walk us through the whole process. She gave me her cell phone number and whenever we had questions we would also call her. All in all I have nothing to complain about. They always started on time and everyone was nice. There was always one crew supervisor that spoke English. My husband and I feel they deserve 5 stars. read more

Angel was wonderful to work with. He always responded to calls and explained things so I could understand what was being done. I wasn't the easiest client to deal with, but he always did what he could to keep me happy. I had to change the schedule several times and he was agreeable every time. His guys worked fast and did a good job. Unfortunately the concrete coping developed cracks in a bunch of placed and I didn't accept the work. I had stone put on top of it which looks wonderful and they gave me a full credit for the coping. I highly recommend this company. read more

Not sure about the bad experience some of the others had with this company, but mine was quite the opposite. After being referred to them by my neighbor who used them 10 years ago and his pool still looks brand new, I had them come over and give us an estimate. The company as a whole was extremely professional and the job was completely on time and on budget. I couldn't be happier with the results. My 15 year old pool now looks brand new. Every step in the process was handled professionally. For everyone that was involved with my pool job, THANKS! M. Preciado you did a GREAT job! read more

M Preciado Pool Plastering - M Precadio pool remodel Jan 2016 - General Contractors Near Me - Sylmar, California

I needed to re-plaster my pool and a friend our ours recommended MP pools. I also got 2 other bids as well. All the bids came in about the same price;however, I decided to go with MP pools because I felt comfortable talking to Angel (nephew of the owner) when I received the initial plaster estimate. My gut feeling told me to go with him, and I was glad that I made the right choice. Angel and his crew were all great! They bended over backwards to accommodate all our installation needs. Every time when something was incorrect, I would call angel and he would resolved the problem or he would explained it to me why it was done that way. I had Aqua blue pebble sheen as my plaster, as well as my flag stones sealed and it now looks like a million dollar pool system. The kids love it and so does my wife. Hats off to MP pools for the fantastic job. I will definitely recommend to my friends and reuse them again for my next pool project. read more

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