Accela Public Adjusters seemed pleasant, respectful but are mediocre mediator adjusters who say…read morethey assist with property damage claims, including creating detailed damage estimates - especially if your insurance is good, they claim to manage contents inventories, as well as negotiating with insurance companies - to get every copper penny they can get - no doubt. Don't be swayed by them, who talk a good game because the dollars are pocketed to their advantage. I'm not a complainer but how many times do you have to state issues/concerns especially when everything was so blatant and spoken of at least once. It should've been recorded and corrected without further discussions, however not in my case, so I was aggravated that issues were not taken care of in a manner which I felt comfortable with by Accela Public Adjuster. Look, I get it that they (contractors etc.) all work together to get paid. No way ever would I recommend Accela Pubic Adjusting to anyone who may be in a situation where they really need help.

Accela Adjusting is a great company! Noel Olmo was a great person to work with, he went out of his…read moreway to make sure that everything went smoothly and quickly! I recommend him and his company if you ever need a public adjuster you will not regret it.

We hired Atlantic Adjusting Company after a house fire during one of the most difficult times in…read moreour lives, trusting them to help us rebuild and guide us through the process. We were told our home would be completed by November-December of last year. As of March 2026, nearly two years later, the project is still not finished. While the exterior appears complete, the interior remains largely unfinished, with no walls and no meaningful progress. Paul initially assigned his brother, Anthony, to manage our project. Unfortunately, that arrangement did not work out, and the project suffered from a lack of progress and follow-through. At some point, Paul had to bring in another person to take over, which in itself reflects how poorly things were handled from the beginning. Even after that change, the project remains stalled. Communication has been one of the biggest issues. We have made repeated attempts to contact the company over an extended period of time, and calls and messages have largely gone unanswered. There has been no consistent follow-up, no clear updates, and no accountability. From our perspective, there are no visible permit delays or external issues that would explain the lack of progress, which makes the situation even more concerning for us as homeowners. We entered into this agreement in good faith during a very vulnerable time, believing this company would advocate for us and help us rebuild. Instead, we are still displaced, still living in a rental, and still without answers nearly two years later. This has been an incredibly frustrating and disappointing experience. We strongly encourage anyone considering working with this company to ask detailed questions, document everything, and proceed with caution. We hope sharing our experience helps others make informed decisions.

This Atlantic Adjusting Company failed to remit settlement proceeds. My insurance company send the…read moresettlement last 2025 July and Nov to Atlantic Adjusting Company. About January 8,2026 they issue to me the check for the content i deposited the check January 23 but the check returned unpaid(dishonored) due to insufficient fund. Since that time i have maintained extensive written comminications with Paul Pena. These comminications documents repeated delays, unfulfilled promise of wire transfer or cashier check, missed schedule meetings and inconsistent explanations. Despite issuing writted demand for payment on Feb 5. Atlantic Adjusting has failed to remit the money owed to me. Instead, I was informed that the funds were placed back into a escrow account, which appears to be another delay tactics preventing me from receiving my rightful settlement proceeds. Also the dwelling claim payment it was made payable to Atlantic Adjusting, myself, my father and my mortgage company .We never endorsed the check nevertheless Atlantic Adjusting deposited and negotiated the instrument. Also, We didn't sign any contract with them to take over with the contractor and architect they hiring this people with without our knowledge and not even informing us who is this company they dealing and no information like who's the contact persons and the name of the company. I ask many time i need to have meeting with the contractor and the architect always no show just always promising but no action. Paul doing his own way hiring people not giving information to the client. Then all you know next they pay this company $$$ this kind of amount and is over pricing. Like example the Demolition he said it cost $70,000 because it was manual work they did. They dont even gave me the estimate or the price how much it will cost and after demolition no receipt presented for all the work done. They overprice the labors. It was traumatizing for my family we lost our house but this is more nightmare to us that knowing all the money we have Atlantic Adjusting Company holding the insurance funds for rebuilding our house & content funds. I thought when when i first meet them they all good people and trust them to rebuild my house. They always have sweet talk but no action made and always missed the meeting or i mean never show up at all. I'm hoping this will not happen anymore to the other people. This lesson learn from us and hoping this help some people also to be aware with dealing to Public Adjusters especially with Atlantic Adjusting Company. It is hard to be a victim like this we are suffering, overwhelmed, devasted and traumatized for there service.

Amazing service. Dennis was absolutely outstanding during the whole process. Highly recommend!read more

I can't tell you how happy I was with these folks. From Troy (the first guy who came to scope out…read morethe job), to Norma (the office manager), to the number of guys who came out to help us, super kudos to all of them. We had a terrible sewer backup issue in our basement where all of the block's nabes' excrements and wipes, etc flooded our entire basement up to 2 inches high in some places. I called them first thing in the morning, and they had Troy come out within 30 minutes, and within 30 more minutes, a whole crew came in their hazmat suits, with a dumpster, ready to clean, demo, and sanitize the place. They also had the nerve of invoicing us a price that was significantly less than a nearby competitor and they gave us a further discount to boot. I can't thank them enough and can't recommend them enough. Tremendous.

Started off good with Thiago. Then when the check arrives from insurance all of the sudden he…read moredoesn't want to endorse the check, or anything even though he has a signed contract with the 10% contract. Shady business stay away.

The New Jersey's Claim Group, Public Claims Adjustor Mr.Thiago De Freitas was a God send to me and…read moremy family during our desperate time of need. Last May 2021 my mother's house had a basement fire. The fire and smoke damaged all 4 floors with smoke, soot, water and the Fire Department in extinguishing the fire. Mr. Freitas and several other Public Adjusters responded to the scene, I thought is this a normal practice , requiring a quick decision already under stress with getting a place to stay , assisting in securing our property and help in getting the insurance company involved as soon as possible due to the urgency. We decided that he would handle our business because as we spoke he seemed very congenial , knowledgeable , professional about what we needed to do. He assured us that he would take care of us by working with us to get our home repaired and assistance with the insurance for a proper and timely response to our claim. Today I can honestly say Thiago and the group of individuals who renovated the house did a fantastic service to our family. The road has been long but the outcome is more than we expected. Thiago treated my family as if we were his family with no exceptions . I give him and his company 5 Stars, Thank you again and again for there for us. Sincerely Mom , Jo Anne Rob,Bobby and June

After dealing with kitchen damage, I realized the actual repair part was only half the battle. The…read moreinsurance side of everything was honestly more overwhelming than the damage itself. Every phone call felt like I was speaking a different language and I had no idea what was actually covered versus what I was being told. Finding NYTDR completely changed that experience for me. What I appreciated most was that they approached the situation like people who actually understand how stressful it is to have your home disrupted, not just like another construction job. They caught things in the kitchen that I would've never thought to document for the claim and explained the process in a way that actually made sense. There were multiple moments where I probably would've accepted less from insurance if they hadn't stepped in. The kitchen now looks better than it did before the damage happened, but honestly the biggest value was having people who knew how to navigate both the restoration side and the insurance side at the same time. That combination is rare. Most companies either know construction or know claims. NYTDR seemed to understand both equally well, which made the entire process way smoother than I expected.

Had a consultation with Michael on a mold issue I've been having in my apartment, and could not…read morehave trusted his advice more. A lot of times when you're dealing with issues like this, you don't know where to start and are always feeling like every company is trying to take advantage of you. That is NOT the case with NYTDR! Michael gave me realistic advice for my situation, and made me feel at ease and that I had all the information I needed to make decisions for myself. I would absolutely recommend this company for anyone dealing with mold and other damage issues in your home!

David Simon of D Simon & Associates helped me manage an insurance claim, advising me of my…read moreinsurance policy, tracking the claim, filing documents and meeting deadlines. He acted as a liaison between me, the insurance company, and other third-parties. David negotiated with my insurance company to achieve a fair payout. Every step of the way David was fastidious in helping me with my insurance adjustment claim; he provided exceptional service and made me confident things were going to result in a good outcome. David answered all of my questions promptly and completely; his advice was invaluable and I tip my hat to him for all his help and guidance. Thank you D Simon & Associates!

Dave's extensive knowledge when working with insurance companies is unparalleled. This means he…read moreknows how to fight tooth n nail to get you the proper payout after any property damage you might be dealing with. Honest, straight forward, beyond pleasant to work with. Oh yes, and he'll answer the phone day or night, even on vacation! ​

They say you meet good people at bad times…read more That's when I met Greg, my entire home flooded thru 2 floors because of a faulty washing machine while we were not home for 6 hours.. I never went thru anything like this before where I had to file a insurance claim. I called a friend who I know that went thru a similar situation and he referred me to Greg. From the phone call he was ringing my doorbell 1 hour later. 8 hours after that I had a cleanup crew From there he did the claim and within a few weeks my house was already back to normal. He was on top of the insurance company with rules and laws I never even heard of.. I can't thank him enough Outstanding service from first phone to thru rehab of both the floors of my house Thank you Greg

Working with Greg was an outstanding experience. His professionalism, attention to detail, and…read moreconsistent communication provided reassurance throughout the entire process. He demonstrated exceptional knowledge and commitment, ensuring that every step was handled with care and precision. He made sure to battle with the insurance company to get me all I deserved and then some. I would confidently recommend Greg Walsh to anyone seeking a public adjuster, as his dedication and expertise surpassed expectation .

I want to take a minute and hope this review helps more people make the right decision and pick…read morethese folks. I tried to go it alone and had a horrible time with my insurance company. Jared came in after the fact, had my cases reopened and was able to help us beyond our expectations. They handled everything, the follow up was fantastic and his level of professionalism second to none. They are worth every penny and more, I cannot say enough about these guys. And to do this all with empathy for what you are going through is just amazing. Thank you so very much for helping us put our home back to new again.

These guys helped us out with 2 claims at my parents house. It was unbelievable how much the…read moreinsurance company tried to rip us off. Guardian got us all that we needed to get replaced not just patched. They live up to their name. .. Highly recommended if you have ANY damage to your property.

Michelle Fromen is beyond valuable and necessary when attempting to resolve an insurance claim…read moreloss, from my experience. She speaks and understands the" language " and process of the insurance companies - this demands their attention and results. She is extremely proactive and relentlessly advocated for the ethical attention and resolution my claim deserved. The rest of the company is also extremely capable and beneficial. I am so glad to have worked with her and her colleagues. I can't imagine going through this experience without Manhattan Public Adjustment on my team, it was the best decision I could have made. Water damage occurred in Manhattan, NYC luxury condo apt. building.

From the owner: The #1 Public Adjuster Firm in Manhattan. Premium Service. Expert Team. Proven Process. Call Us Now.read more