The representative was very nice at firstband appeared to be sincere. He managed to promise much…read moreand at the end delivered OK.

Once Phil called to make an appt things started happening with my damaged home. He, Colin and Lyman…read moreshowed up on time and got right to work. They were professional friendly and efficient. Phil responded to all my calls and questions and the three guys made me feel comfortable and confident with their work. I hope the rest of my reconstruction goes as well as this part did. Thanks guys!!!

After dealing with kitchen damage, I realized the actual repair part was only half the battle. The…read moreinsurance side of everything was honestly more overwhelming than the damage itself. Every phone call felt like I was speaking a different language and I had no idea what was actually covered versus what I was being told. Finding NYTDR completely changed that experience for me. What I appreciated most was that they approached the situation like people who actually understand how stressful it is to have your home disrupted, not just like another construction job. They caught things in the kitchen that I would've never thought to document for the claim and explained the process in a way that actually made sense. There were multiple moments where I probably would've accepted less from insurance if they hadn't stepped in. The kitchen now looks better than it did before the damage happened, but honestly the biggest value was having people who knew how to navigate both the restoration side and the insurance side at the same time. That combination is rare. Most companies either know construction or know claims. NYTDR seemed to understand both equally well, which made the entire process way smoother than I expected.

Top notch company. Had multiple positive experiences with them. Communications were excellent and…read morewould recommend them to anyone in search of their service.

I called Big Apple Mold Removal over concerns about mold in my window AC unit. Instead of…read moreimmediately charging me to come inspect, they asked me to send a picture/video to assess. They called me right after to confirm it was mold and explained that a professional assessment would likely cost as much as or more than a new unit. They were so kind to let me ask additional questions and help out without any extra cost. I've now purchased a replacement unit instead of spending what ultimately could have been double, and really appreciate the help they provided!

Just had my inspection last night, and they were able to accommodate my later hours. I…read moreunfortunately didn't catch the inspector's name, but he was amazing and looked over my kitchen and bathroom where I've been dealing with persistent leaks from an upstairs neighbor and shoddily done repairs by my property manager's "mold guys". He identified areas of moisture that I wasn't aware of and took his time making sure everything was looked over. He also took samples I requested. He was great and so nice and explained everything in so much detail! I don't have the report yet since it was just done last night but just wanted to let his team know he was great!

Prime Mold Removal did an outstanding job fixing my basement…read more Mold was removed from the walls of the basement, replaced insulation, drywall and painted. Then they installed vinyl floor planks over the existing floor. Mike and Shimon were very professional, reliable and committed to doing the job right. They were transparent about costs, clearly explaining the work with detailed invoices outlining the work and associated fees. They arrived on time and maintained a clean and organized workspace. They provided ongoing progress of the job with text messages and photos. Work was done meticulously and efficiently and with care. Shimon was especially conscientious and attentive to detail. Any minor changes, questions or concerns were addressed, adjustments thoroughly resolved. The craftsmanship was evident in the quality of the finished result: the insulation, new walls, painting and the vinyl floor planks they installed looked as if they were always there. Their work helped transform the appearance of the dingy dank basement and now, a light, clean open space. It resembles a model showroom! I 'm extremely grateful to Mike and Shimon for their expertise, honesty, attention to detail and commitment to quality. I highly recommend Prime Mold Removal-they are outstanding and make the entire process smooth and the physical results beautiful. Thank you Mike and Shimon! These are the people you want for your contracting needs!

Really good and knows their stuff!! Excellent customer service! Highly recommend to everyone!read more

Our carpet cleaning project went well. We wanted living…read moreroom, hallway carpet cleaned. Made inquiry on Yelp for carpet steam cleaning, and this company contacted us almost immediately and were able to schedule a cleaner within a day or two. Cleaner called an hour before arrival, reviewed the site and discussed the price. Initial steam cleaning for the living room/dining room and hallway was one price. Additional shampoo, sanitizing, deodorizing, etc treatment was an additional price. We agreed to have everything done. Cleaner brought up his equipment and finished the project in less than two hours. Happy with results of our clean, almost like new carpet. Two days after drying, we noticed stains we hadn't seen before or during the cleaning process. Called back, sent photos and they said rescheduled within the week for a return. Midweek they called with a definite return trip. Cleaner re-cleaned the area. Very satisfied with the results! Saved us a lot of time!

Darnell did a good job cleaning my carpet. I definitely would use him again. He was very prompt and…read morehe has a great personality

We had a leak from the apartment above us and discovered water damage and mold inside the wall…read more Crown Mold Specialists came out, assessed the situation, explained what needed to be done, and helped us through a stressful process. Their team removed the damaged materials, cleaned and dried the area, and took care to contain the work. I also appreciated receiving a detailed assessment report afterward. Everyone I dealt with was professional, responsive, and respectful of our home. I'm grateful for their help and would recommend them.

Moisha is the real deal - HONEST, AFFORDABLE, and EFFICIENT! HE WILL EXCEED YOUR EXPECTATIONS!!!!…read more I had a great experience with Moisha!! He was incredibly HONEST and upfront about the work that needed to be done and what DID NOT NEED TO BE DONE, and his prices were very reasonable compared to other companies in the area. Moisha was efficient - he wasted no time in identifying the problem and getting to work, which was a huge relief since dealing with mold can be stressful. We urgently needed Moisha to confirm if there was or wasn't mold in a unit that we were in the process of purchasing. He knew that time was of the essence and we could have been really screwed if we got stuck with something that was a complete problem. Moisha moved his appointments and got us in RIGHT AWAY! Thank you so much Moisha for making it happen for us! I HIGHLY RECOMMEND MOISHA TO ALL MY FRIENDS.

Jaime, was extremely helpful by assessing the water damage that occurred in my basement. He gave…read morethorough details on what needed to be fixed, as well as things to look out for. Highly recommend his services.

I rarely bother updating reviews but since Jamie's response is a blatant lie I will do that. I…read moredid not leave a review until after a year because that is when I first noticed that he did not finish the floor under the vanity leaving chunks of cement. You said you can do the repair without moving the vanity. You lied. you could not do it and did not do it. I never said not to do it and you know very well the tenant responsible for the damage was footing the bill. your work is shoddy and the photos (please see the horrible work done here) show it. your quote "You directly told us you did not want to move the vanity so we did the best we could under those terms". This is a blatant lie, you said the vanity did not need to be moved to do the job. "you also gave us the saddle to install we didn't purchase it and install it" It is definitely not the right saddle but instead of doing quality work you threw it down to be done with the job. I had to pay to have it replaced with a professional contractor. "You mentioned you wanted to give us more work which doesn't make sense if we did such Terrible work and because we were to busy due to the storm in September 2022 and we didn't get back to you on time you decide to write this false statement on yelp" I asked you to repair this shoddy job and in lieu I would give you more work but instead, you decided to throw these lies on Yelp because you are not an upstanding guy. "Once again another customer who doesn't want to spend to much money" I had no budget constraints and you know that. YOU didn't want to spend the time or money to do the job properly.

Had a great experience with NSH Green Clean! They are super responsive over Yelp and helped me…read moreschedule an appointment right away. The technician was really friendly and did a great job of cleaning our sofa. Definitely recommend!

The technician made sexual comments that was beyond uncomfortable…read more The upholstery cleaning was fine but My encounter with a technician from the upholstery company on September 2020, left me deeply unsettled. Working alone from home during the pandemic, I had recently moved to New York, only to find my couch stained by the moving company. Despite the company's high rating, the technician's behavior was concerning. Initially friendly and professional, the technician's accent made it difficult to understand him clearly. I had a line me chair that also needed to be cleaned but he said it couldn't be. His explanation however shocking as he mentioned that linen could not be professionally cleaned, recounting a personal anecdote of sexual fluids from his girlfriend about his own linen couch stain. Feeling uncomfortable, I made excuses to avoid conversation but he insisted to show me the phone with pictures of his couch. He kept staring at me trying to see my reaction but I quickly excused myself and reached out to a coworker to call me immediately providing a sense of support during the encounter. He was buff and I just prayed for him to finish the job and leave already. Reflecting on the incident, I realized the discomfort it caused me and felt compelled to share my experience. It's disheartening to encounter such unprofessional behavior, especially when seeking assistance with a service. This encounter with the upholstery company technician was deeply disappointing and has left a lasting impression. He asked to leave the company a 5 star review

I called at 11pm and these guys were quick to answer and sent the crew out right away…read more This company is fantastic and did great work, quickly. I hope we never have to call them again but if there is a need they will be the first company that I would call.

Excellent restoration service. I had a damage in my celling…read morefrom a broken pipe, We called these guys and they came over within an hour. They did a fantastic job super happy we found those guys.

We had a water leak from our upstairs bathroom, into our newly remodeled kitchen and down into the…read morebasement. Three floors of our home sustained significant and notable water damage. I was given Mike Butler's (at Rubin and Rosen), contact information from the contractor who remodeled our kitchen, and Mike was at my home within 1.5 hours of my initial contact. He met the insurance agent at our home and immediately led the entire process for us, including ensuring the proper abatement was completed by the restoration company Total Restoration Industries(excellent as well), and negotiating a fair and equitable claim with the insurance company. When the insurance company wanted to re-inspect the property prior to final adjudication of the claim, Mike made himself available and was in our home alongside the insurance representative, answering any questions that came up. Again, Mike led this entire process to perfection. Bottom line, Mike is the consummate professional, knows what he is doing, and it is clear he knows how to partner with the insurance company to ensure a fair resolution to our claim. The end result will ensure that we are able to repair the damage to the home from the leak, without worry. Highly recommend if your home or office has sustained damage, that you give Rubin and Rosen a call. EXCEPTIONAL service. Thank you Mike Butler for all that you did for us.

Very professional and able to advise during a very stressful situation. They negotiated and handle…read moreeverything with the insurance company and made sure we were able to get a very nice payout to cover our damages. I highly recommend Jimmy.