Did a very good job, very good craftsmanship. Prompt and came when they said they would…read more We had them replace a sump-pump and reset a toilet. If I would say anything, they're maybe a little on the expensive side of things.

I called to get an estimate. Only their repair person can give an estimate after they charge you…read more$50 to come on site for a check on the issue. If you don't go through with a repair, then they will keep the $50. It would rather stink to pay $50, have them come out and then the price is way more than other estimates that I've already received and then I'm out $50 and have to still pay additional money for someone else to do it? No thanks. Why would I have them come out when they can't even give me an estimate. I told them what the issue was, other establishments were able to give me an estimate at the least.

They diagnosed the problem quickly and were able to fix it very fast. Great work and fair prices…read moreand a famly business.

Great communication. Was able to diagnose the problem quickly. Explained the service need. Overall…read moreexcellent service.

Kennedy plumbing changed all of the pipes in my home, they also installed a new water heater and…read moretoilet. Brian and Patrick listened to my concerns and explained what the work entailed. They worked without taking a break, except for lunch, and completed the work in 10 1/2 hours. They made sure that the area they worked in was clean and all trash removed. the cost for a job of this magnitude was extremely reasonable. I highly recommend this company.

We have hired many different contractors and plumbers over the years. By far Kennedy Plumbing is…read moreone of the best. They are reasonably and fairly priced and do excellent work. The best part is they are plumbers that do residential work on older homes. They aren't afraid to help fix your situation when you have an older Metro Detroit home. We hired them to fix a leaking main shutoff and replace the plumbing for our kitchen sink. They did excellent work on both jobs! I wouldn't hesitate to hire Kennedy Plumbing again especially given I'm confident I will be needing them in the near future for some kind of crisis or upgrade.

Fixed when another company had come and gave an estimate that was outrageous, and had recommended…read morereplacement instead.

Last year, I gave this company 5 stars and now it's 1, but I guess it all depends on who you get to…read morecome out. I just had such a terrible experience with Cummings Plumbing that I will not be using them again. Nick, the plumber who came to my home, was unprofessional and made the whole situation uncomfortable. First, he was cursing constantly while working, very inappropriate, especially with my kids in the house. It was really unsettling to have that kind of language in my house and it left me feeling uneasy as my husband wasn't home. To make matters worse, he didn't even tell me he broke the panel he needed to remove to access the plumbing behind the shower. I only found out after the fact when I saw the damage. On top of that, he removed shelving and clothing rods to get to the panel, but didn't bother to put anything back in place. He just left everything scattered on the floor, including my clothes! It was disrespectful and left me with a mess to clean up on top of everything else. I expected a lot more professionalism, especially for the price I paid. I will not be using Cummings Plumbing again and definitely would not recommend them to others.

waterworks came out next day after I called. They were on time called ahead to verify that I would…read morebe home. Bryan the service tech was very polite and knowledgeable about my plumbing issues. I would highly recommend Bryan and. the waterworks crew for any of your plumbing problems. Thank you so very much

Called for drain cleaning. Professional, knowledgeable, and fair pricing. I would hire them again.read more

On 2/12/26 Tech came out from Ypsilanti and replaced my garbage disposal. Chad is his name and he…read morewas awesome. This plumbing company has come out to my condo now 4 times in the last couple of years and I highly recommend them. Always quick and do a great job. Chad was polite and professional and quick. Thanks so much! Sure it was expensive but it was done really well.

In September 2024, Z Plumbers installed a Navien tankless water heater in our home. What followed…read morewas 16 months of ignition failures, cold showers, and a crash course in troubleshooting a device they clearly had no business installing. The unit failed to ignite almost immediately. Their first diagnosis: not enough gas. I had just upgraded my gas meter with DTE, so that didn't sound right - but let's investigate. Their fix months later? Install a pressure regulator because too much gas was coming in. Then in September 2025, they replaced the control valve and other components. Still broken. By December 2025 they removed the very regulator they had installed earlier that year. I honestly started to wonder if they were just throwing parts at it to see what stuck. The real highlight? Every time my wife tried to shower, I had to reset the unit. It got so predictable that I eventually installed a camera and a home automation system so I could reset it remotely. After 5 visits, hours on the phone with Navian, and 5 failed attempts to resolve the issue, my tankless heater "upgrade" became an IoT project, a topic of frequent dinner discussions, and source for frequent profanity-laced screams as my wife was hit with freezing water in the shower. Don't get me wrong; they tried. It wasn't a lack of effort, rather a lack of know-how. In March 2026, a different plumber came out for an unrelated issue. I mentioned the water heater problem. His Navien specialist came out a few weeks later and -- I want to be precise here -- identified five major installation errors in under 60 seconds. Armed with this additional information, I gave Z Plumbers a final opportunity to make it right. They never responded. I paid the new plumber to fix the mess, and the unit has worked flawlessly ever since. I can run multiple faucets simultaneously with no loss of volume or temperature. It's like having a new water heater -- because effectively, we do. Bottom line: Z Plumbers may be fine for standard plumbing work, but tankless water heaters are a different animal. Based on everything I experienced, I'm convinced they do not have the training or expertise to properly install or troubleshoot these systems. Do yourself a favor and find a better installer. You'll thank yourself every morning.

They were out on Sunday evening when all hardware stores were closed. Had parts needed to finish…read morehot water tank installation. Great job and great service. They are truly a 24/7 company. Even on Sunday night and holidays. John J

Jordan and Mason came out the same day I called and were very efficient with good communication…read more They told me the best way to keep the drains cleaner in the future which I was wondering about. Since I don't do any plumbing myself, I didn't mind the price. I will use them again and recommend. Thank you.

I gave Thornton and grooms a second chance to complete my AC inspection. They arrived as scheduled,…read moreI was the first call of the day the service man, Kyle was thorough and provided me with a step-by-step analysis of my AC. I decided to sign up for the yearly service plan, because of the quality services that I receive from Kyle. My original assessment of Thornton grooms was a one star, but I've upgraded it to a five star based on this appointment that I had today. The only thing that I could recommend for future appointments is that Thornton and grooms provide a two hour window for serviceman to come out. Otherwise, I can highly recommend this company.

The plumbers are good. Prices are very very high, but if you pay more to get on the "plan", they…read moreare just very high. When you wait all day and they they don't show up, all they say is oops we forgot.

I called and they sent someone out the same day, within hours. I had been procrastinating because…read moreof the quotes I had been given. Mr Pipey beat the prices of two competitors. They provided fast, friendly service, and they also included a shut off valve for the dryer. I didn't know when I bought a new dryer, I would also need a new gas line because the old copper one was not up to code. He does not accept checks, so be aware of that.

Great company. Reasonable pricing. And even better service! Jarrod and Brandon were fast, efficient…read moreand professional. And they clean up behind themselves for you to enjoy after they leave. 5 stars all the way around. We will definitely use them in the future. And will recommend them to anyone who will listen!