customer service was top-tier. Call them around 3 PM on a Wednesday. My whole basement was flooded…read more They were there by 3:30. The job was done by 4 o'clock. I've never seen a company clean up after themselves the way they did and be so professional will definitely call them again.

In 0° degree weather Kevin came out and saved the night and then the next day with Ryan (his…read moreco-worker) Considerate, respectful, knew what needed to be done with my old pipes leaking, and did an excellent job. The peace of mind knowing that the job is well done, Livonia Water & Sewer came out to help turn off water (my old valve wouldn't work) then ok'd the work, turned my water back on. The affordable cost, and quick action of everyone involved was a God send! Thank you Kevin & Ryan @ iplumbplumbingcompany.com

Kevin contacted me immediately on Sunday evening once I put-up my project. He is very responsive,…read moreknowledgeable, punctual and quick. He spoke with me on call, collected pictures of the issue, and came prepared with tools and plan to complete my project in one visit! He analyzes the root cause and repairs only what is necessary. Reasonable pricing, efficient. I highly recommend iplumb.

Came out quickly gave me a quote and got to work immediately! Reasonable prices definitely will use…read morethem again!

This's brother is humble, respectful, and just gives a damn to get the job done correctly and with…read moreno complaining. He assessed the issue, went to get the part, doubled back because the vendor sold the unit without a screw to reattach my shower handles. Sawed off the old handle (old screw was stripped) installed the new and the fee was well under $100 in my instance. I gave him $100 on principle. He's a straight to the repair no garbage overpricing kinda guy! He's legit a great human and plumber! AAA work!

I am the maintenance tec. for a company that has two locations in Rochester Hills. We were using…read moreanother plumber when I came on board, me experience with them was short lived. The first day I met with them they had three strikes and out! They couldn't give me an appointment time, they didn't call when they were on the way like they said and then it was going to take three weeks for them to get the parts they needed and would call me then. I sought out Tom Buckhave on line and made a call he came out the next afternoon made a list and came back the fallowing day and took care of our issues. Three weeks later the other plumber shows up unannounced, I told him that we were no longer in need of there services and that two days after he was here, three weeks ago, I had the problem resolved with our companies new master plumber and your companies unprofessionalism lost our companies business. Since then we had issues at are warehouse location, Tom came out that morning accessed the problem, the main water valve had to be off for the repair, with hundreds of workers in the building that meant the job had to be done after hours, that was not a problem for him, he came back later that night and made the repair. Quick to respond, master at his work, you can depend on Tom he explains in detail what he's going to do and why, and based on our experiences with him, our company would highly recommend him and we will be doing continuous business with him in the future.

I've used Tom Buckhave for 25+ years for all sorts of plumbing jobs including replacing sump pumps,…read moreinstalling faucets, replacing toilets and recently certifying backflow sprinkler and sump pump valves required by my city. Tom is always very responsive and does outstanding and affordable work including cleaning up as needed. On a scale of 1 to 10, Tom Buckhave is a solid 10.

My pilot light on my water heater wouldn't stay lit. Rachel from the office was terrific and made…read moresure she worked around my schedule to get someone out here same day. The technical was really nice and explained everything he was doing and what he believed the problem was along with best solution. The next day, Rachel followed up to see how things were. The pilot light still wouldn't light but since it's under warranty, I called Sears to send a tech out to fix the problem and replace the parts. She offered to send a technician out anyway for no charge just to see if he could get it lit again for a temporary solution. Quick, Efficient & Excellent Customer Service. I have used them for years and will continue to.

Have used Young's Plumbing twice now for two different issues. Both times, everything was explained…read moreas to what had to be done. Very polite employees. Even pet friendly. Reasonable pricing as well. I would use this company again and totally recommend them.

Wow! This guy saved the day! I thought I was going to have to cancel a dog adoption event because…read moreof a sewer back up. The young man was on time, professional, and explained everything. Because of Pat's we can move forward with our adoption event! Can't thank them enough! From now on they will be the ONLY call I make for these kinds of problems!

I recently saw a deal to have my sewer and storm trap snaked for $200, so I called and made an…read moreapp. A young man came out to my house today. He was Friendly, Professional and Courteous !! He explained everything that he was doing. He was careful and considerate about not getting soil all over my floor!!! I AM VERY PLEASED WITH HIS SERVICES ....and I HIGHLY RECOMMEND THEM !!

The customer service in this shop is outstanding. Never in all my days did I have the shop owner(?)…read moresent me home with the materials for the job AND the tools to do it. Mark took his time to explain how I would do the two jobs, and gave me alternatives - I need to run a new water line to the fridge, either thru the floor to a water pipe in the basement or to the sink. He sent me home with all the pieces I would need for either way I decided to go. I also have a leaking basement toilet that is old style (tank and bowl are separate) and needs a new elbow and tapered thingy (spud?). Yea Mark told me the names of these parts but my brain forgets anything that isn't beneficial on a day to day basis. So he also sent me home with the tube cutter and special wrench necessary to install this part. Mark wrote it all up on a receipt and obviously took down my information so I can return in a week after the jobs are completed and pay for what I used and give back the parts and tools I didn't use. Nothing short of AmaZinG. Thanks Mark!!

I had 2 faucet leaks: kitchen sink & bathroom sink. 2 plumbers showed up empty handed. Came in…read morenice service truck. -0- tools - I asked "Where's your tools"? ... thus I believe they knew they were NOT going to 'replace' my washers as I thought; NO I was told I needed to replace both my whole faucets... $400 each for the replacements + installation .. I said replace the washers (which is probably ALL they needed)...they told me because of "ceramic discs" inside faucet ???? they couldn't guarantee washer replacements and would probably fail anyway thus 'replacements'. **So I went & bought my own faucets x2 from Home Depot. Both my faucets + toilet seat = $172.00 total vs $800 + + installation for theirs. * When I called office BEFORE they arrived, to ask Brittany IF they gave Senior Discount - she said "YES, either 5% or 10% - the guys will know." Ironic she didn't even know WHAT the Sr discount was?? After giving her my address; she identified me as "You're the lady having both your bathroom and kitchen faucets replaced". I said no, I'm just having them fixed/repaired." - - - So, these guys knew before they got here that they were not repairing anything.... no option other than to replace!! Faucets alone would be $800 + installation! I agreed to have the work done...but I would get my own faucets. They returned a week later. 2 plumbers done in 1hr. ** I NEVER rec'd any paperwork, nor a receipt ... I made him write receipt in long hand on sheet of legal pad paper; so I was signing my name ON his phone - without even seeing anything... That was very dumb on my part too... I will never do it again. Even the written paperwork that came in mail a wk. later showed me nothing ... it did show my signature however! Payment time... he told me $750.... I had to remind him to rebate my Trip fee of $75.00. I wrote ck. for $675. Only to realize afterwards that he did not give me my SR discount. which turned out to be 5%, so I was overcharged $37.00 which I did eventually get back few days later after I went there to inform them of their error. I will never call them again. Rip-off artists. My work is still NOT guaranteed since I went & bought my own faucets and didn't use theirs! a Dis-satisfied customer. I wish I had done a Yelp review check BEFORE I hired them.