They took a tough job.. but Shaw's Plumbing and crew handled it with grit and professionalism! The…read moreplumbers that worked on site were respectful and determined to finish a tough job. My family and pets appreciated the respect given. The owner has come through with everything promised. Thank you to all involved in our plumbing situation...

Shaw's Plumbing was the worst contractor I've hired in over 30 years of hiring plumbers, builders,…read moreelectricians, etc. He showed up reeking of marijuana, inflated his original price, and their workmanship is extremely sub par and shotty at best. They are very unprofessional. You'll be better off hiring ANY other plumber. Good luck, you've been warned.

Motown Plumbing E-Z Sewer & Drain came through when my drains backed up. Fast response, showed up…read moreon time, explained the issue without the jargon, and fixed it right the first time. Fair pricing too. If you're in Detroit and need a plumber who actually cares, call them.

I have used him for the few years and he has never disappointed. He came out , found the issue and…read moreexplained to me in terms I would understand. He gave me a great price. And got the job done quickly. He was respectful and did a great job. I highly recommend him.

Prompt professional service. Good crew of friendly techs. Work was done neatly and fast. I will…read morecertainly call them again when needed.

Called one week in advance for appointment to have septic tank pumped. Said they would be out some…read moretime on Tuesday 5-5-26 would not give a morning or afternoon time frame. I explained I wanted to be home when tank was serviced was told I would get a text one hour before they would be here. Waited all day no call no text, called at 4pm only to be told they would not be out until Wednesday morning. I cancelled appointment called another local company and they were out the next morning ON TIME and serviced tank. Need I say more!

Nick Martin was referred to me from an inspector during the sale of my house. He was to clear the…read moreroots from my sewer line. This man had another worker work on my line while we conveniently stayed inside the house. I was told that the other worker attempted to camera the pipe and found it broken, completely mud and impossible to camera, therefore the whole line needed to be replaced. They quoted me $6,700. After a second opinion, it was found my sewer line was in almost perfect condition and no additional work was recommended. He stiffed me on my invoice after I paid him. Do not work with this man, he is a scammer.

Nick installed new main sewer line at my new house. He knocked it out of the park. Was fast, done…read moreright, fair price, and was on time. He and his crew were informative and willing to explain things to me. Would use him again in a heart beat. Work was done in West Bloomfield, MI

They are part of Bolton Environmental now. I called Jack Spack and they were about to come out…read morewithin the week. They called ahead and stayed with the quoted price which was slightly higher than the other company but 4 days sooner. The service person was great and allowed me to ask some questions. It turns out the tank wasn't full but recommended someone to clear the plugged line.

These guys stayed on the phone with me during a power outage on their end...gave lots of great…read moreinformation, set up an appointment and offered to squeeze us in if we had an emergency (flooding in our yard). Also very polite and kind on the phone. When the technician came, he was great too -- quick, polite, professional and did a great job. The prices were also very reasonable. We had a really excellent experience and will continue to use Jack Spack going forward.

You can't ask for better! I had plans to install my septic in March '21 and the frost on roads…read morekept heavy equipment off of them - Universal kept in touch with me to assure of the earliest possible date. When they came out to prepare the install, I shared my dissatisfaction with another septic installer's plan approved by the county (I didn't know any better). Eric the owner suggested a different approach, which completely met my request and got everything approved, installed and cleared up in short order - I was thrilled. The storms came in July and trees dropped everywhere, power was out. Our Electric Company came out to restore power and restring power lines where trees took them out. You would think they would see the Universal Septic sign I put right over the tank and field but they didn't, they drove right over the tank. I called Eric for help, he came out and saw the tank was crushed. He gave me a replacement estimate really fast, after all the communication was completed, he installed the new tank in just a few days. You can't ask for better communication, service and responsiveness. I had contacted 4 different installers and got a lot of delay, lack of return phone calls and over-pricing. I highly recommend Universal to everyone.

I had scheduled another company to come out and empty my elderly mother's septic tank. After…read morewaiting over 4 weeks for our appointment, they never showed and advised they didn't even have my mother on their schedule. My mother was so upset and called me crying. It was then I called around to a few more places and found Universal Septic Services. First of all, Jaimie at their call center so so unbelievably friendly and understanding. They were able to get someone out in less than a week --- and at a lower price than the first provider. The showed up when they promised and their representatives on site were equally as nice and professional. My mom was so pleased she is going to tell all the neighbors about Universal. During times like this, it is so hard to find dependable and friendly service providers. Well -- we found one with Universal. Our family cannot thank you enough. You've made a customer for life!!!