Lucas arrived on time. Did the drain clear and was very attentive to details. I really appreciate…read morethe customer support and appreciate the cleaning Lucas performed.

I contacted waterworks plumbing yesterday. They came to my home earlier than discussed…read more Bryan masterfully repaired the broken flange (my assumption was I needed a simple toilet install). He used ingenuity & Gr8 craftsmanship to fixe the flange & then installed the toilet. My bathroom has been enhanced!

Bob is a gentleman. Great service and best quality. I highly recommend him for any plumbing or…read morebackflow water testing.

Not sure if this is actually their business location, but regardless, Big Beaver Plumbing was quite…read moreprofessional and helpful for what I needed. The city of Troy tasked my home with a Backflow Testing request. This company was listed on the back of the form that I needed filled out. I called BBP up and spoke with Martha about what the heck this task was that I needed to have done! She explained the entire process of what someone would be coming out to do. Within the week we had someone come out to do the backflow testing. When Tom arrived, he explained that he had been in the business for a long time and made me feel comfortable that he knew what he was doing. I asked to stay outside with him as I was curious as to what he was going to do, and he agreed to allow me to watch. It was $100 for the testing and $20 to come in the house and show me where the valve was to turn off, which was fine because like I said, I had no idea what was going on really. The equipment he was testing failed initially, probably due to it not being used in over a decade. He took most of the system apart, cleaned it (it was clogged with dirt), then put it all back together, retested, and the system passed. Very professional and got the ridiculous job done that the city (which I found out was also the state of Michigan), was asking. Just wish Troy would reimburse me!

We noticed water backing up into the basement floor drain, so I called Universal Plumbing and Sewer…read moreto take a look. They cleared the blockage, explained what caused it, and made sure everything was draining properly before wrapping up the job.

I started using Universal a few years ago, But luckily…read morehaven't needed them in awhile! The staff comes out quickly and will warn you about emergency charges vs regular. I appreciate the knowledge the workers bring, they usually understand some of the older setups I have in my house and what they are the way they are. The staff is respectful, always covering shoes and explaining everything really well. Prices may be slightly higher than other places but having an expert install things correctly the first time is worth it. This round I had them replace a basement toilet, fix a not working faucet and diagnose water pressure issues.

Our bathroom mirror used to stay fogged long after every shower. He went up into the attic and…read morefound our old fan wasn't going outside at all, it just blew into the attic. He had me look at a wet spot on the wood up there where it had been blowing all this time. Now the air goes out through a pipe to a vent on the side of the house, and the fan shuts off on its own after a while. The mirror clears in about five minutes.

Charges $125 to come give an estimate. No thanks! Maybe lead with that we won't need to have 10…read moreminute phone call.

We needed a new shower faucet and lever handles for an older bathroom - Trevarrow's price was…read morenearly $1200 less than a quote from Carter's Plumbing for the exact same work. Kevin from Trevarrow could not have been better. Same Delta product and the finished work looks great. Trevarrow Hardware has always been my go-to and I will add their plumbing team to my list.

For more than 25 years I've given my business to Trevarrow Hardware and Trevarrow Plumbing. I love…read moresupporting local business. That ends today. I will not recommend their store or plumbing services to anyone. My 93 year old mother-in-law called them out to resolve a slow draining tub issue. They came out 3 times and never fixed the trouble. Each time telling her it was all set. I went to her house today and witnessed the trouble myself. The tub is filling and draining slow, just as she described. I stopped by Trevarrow and explained the situation and asked if they could come out and help resolve the issue. I was not asking for anything for free. Just trying to schedule them out to help resolve the issue. I was in no way angry. There was no reason for me to be since I wasn't really involved in the previous service calls. My mother-in-law is 93 and very hard of hearing. I just assumed the difficulty communicating was the issue. They told me they would not come back out to her house and that I should call another plumber. After 25+ years of supporting this business, I'm done. I will not return to this store for any reason and will recommend to everyone I know to give their business to someone else. If they can't help out a 93 year old whose family supported their business for decades, they don't deserve my continued support. It's a shame, but that's that way it is.

Very professional , won't over sell you ! I will use Robert…read moreagain . I have used him 2-3 times , always satisfied!

Our shower was leaking, so we called Kauer & Son. Robert came out and was extremely knowledgeable…read moreand polite. He took the time to make sure we understood the repair process before he left. Plumbing work can be costly, but I highly recommend this company. I will absolutely use them for all future plumbing needs!

Five stars from me…read more Joe was honest and friendly. He found a secondary leaking issue with my toilet that I didn't even think to bring up and fixed it. Would definitely recommend. My service: Clogged shower drain Toilet lever issue Toilet leaking issue (secondary) New sink soap dispenser installation Sink faucet aerator removal I paid $145.

Quick, nice and courteous. Did not make me feel like an idiot for explaining things in my terms…read more Trustworthy, affordable and definitely keeping in my Rolodex.

Great response time after initial request for a quote. Customer service on phone was very polite…read moreand everyone was professional throughout the whole process. The tech that changed my garbage disposal was on time, followed all COVID safety protocols, was very nice and he had paper covers on his shoes for entering my house. He was very efficient and also patient with all my questions. Also, he gave great advice on how to keep my disposal unit running it's best. Great business and now my new "go-to" for all my plumbing needs!

I had a toilet replaced and the work was done well, but the pricing is deceptive. I was told over…read morethe phone that it would cost $280 for the toilet replacement, but the bill was $460. Most of the additional fees were understandable to me as the plumber also helped resolve an issue with another toilet, but it would have been nice if some of the additional charges would have been told to me when I was making the appointment. Especially the out of area charge and the toilet removal charge, as clearly those were known when I made the appointment and would make the original quoted price obsolete.

I am the maintenance tec. for a company that has two locations in Rochester Hills. We were using…read moreanother plumber when I came on board, me experience with them was short lived. The first day I met with them they had three strikes and out! They couldn't give me an appointment time, they didn't call when they were on the way like they said and then it was going to take three weeks for them to get the parts they needed and would call me then. I sought out Tom Buckhave on line and made a call he came out the next afternoon made a list and came back the fallowing day and took care of our issues. Three weeks later the other plumber shows up unannounced, I told him that we were no longer in need of there services and that two days after he was here, three weeks ago, I had the problem resolved with our companies new master plumber and your companies unprofessionalism lost our companies business. Since then we had issues at are warehouse location, Tom came out that morning accessed the problem, the main water valve had to be off for the repair, with hundreds of workers in the building that meant the job had to be done after hours, that was not a problem for him, he came back later that night and made the repair. Quick to respond, master at his work, you can depend on Tom he explains in detail what he's going to do and why, and based on our experiences with him, our company would highly recommend him and we will be doing continuous business with him in the future.

I've used Tom Buckhave for 25+ years for all sorts of plumbing jobs including replacing sump pumps,…read moreinstalling faucets, replacing toilets and recently certifying backflow sprinkler and sump pump valves required by my city. Tom is always very responsive and does outstanding and affordable work including cleaning up as needed. On a scale of 1 to 10, Tom Buckhave is a solid 10.

We had an emergency where we could not use any water in our house. With a baby at home and no…read morerelatives close by that we could stay with, Mike and John were at our house by 11am the next day and fixed our issue. I would recommend A-Fordable Plumbing to anyone and everyone. Mike was very knowledgeable and has great customer service. I can't thank Mike and John enough for allow my us to be able to stay in our home!

Called for 24 service and operator informed me that they do not have 24 hours service even though…read moreit's on their ad.