Don't bother with this guy, he ghosted me after having his nephew attempt to replace a few shower…read moreand sink fixtures and then had the audacity to never show up to fix my leaking shower drain which was done half-assed. He never completed the job for me and I had to hire a handyman to help me finish the job. Thanks for taking my money and never getting back to me, jerk.

Lee was here on time. Went straight to work and fixed both toilets . He had the parts on his…read moretruck and installed them quickly. He was very nice and we are very satisfied with the job he did. Thanks.

I gave Thornton and grooms a second chance to complete my AC inspection. They arrived as scheduled,…read moreI was the first call of the day the service man, Kyle was thorough and provided me with a step-by-step analysis of my AC. I decided to sign up for the yearly service plan, because of the quality services that I receive from Kyle. My original assessment of Thornton grooms was a one star, but I've upgraded it to a five star based on this appointment that I had today. The only thing that I could recommend for future appointments is that Thornton and grooms provide a two hour window for serviceman to come out. Otherwise, I can highly recommend this company.

The plumbers are good. Prices are very very high, but if you pay more to get on the "plan", they…read moreare just very high. When you wait all day and they they don't show up, all they say is oops we forgot.

Very responsive and arrived on time as promised. Reasonable cost and professional worker. Fixed my…read moreissue quickly.

Well, the day after we posted the review about them not showing up, they called to (re) schedule…read more This time, they did arrive, and on time. The plumber did not have a mask but was willing to put one on. The original diagnosis had been defective or clogged cartridges in the leaking faucets. The plumber replaced the parts, but the faucets are still leaking. Now he says the entire faucet must be defective. So they misdiagnosed the problem and still charged for the failed repair. Still charged what seems like a LOT of money $500/hour, for one plumber, and this was an alleged discounted price. The plumber blamed the make of the faucets (Moen, usually considered a good brand, we got them at costco), and offered to expensively, but with an alleged discount, replace them with Delta faucets. overall, a disappointing and expensive mistake. Added a star for masking and showing up. Will look elsewhere in future.

Waited 12 hrs for them to show..called them to confirm they were still coming and they stopped…read moreanswering my calls. Completely wasted an entire day waiting on this company. DO NOT HIRE!!!

I'm a realtor and property manager. I am very happy to have Google and found Sewer23. First call…read morewas Frank who explained process, after listening to what was going on suggested his guys come out. Bernard called me we set a time. He got there before I arrived. And the rest is history, plus this was a crawl space job!!! I am very satisfied with the customer service, the job itself, and the after sale support. These guys want to make you happy and satisfied. And the goal has been accomplished. Thank you Frank, Bernard, Dee, and the older two (I forgot to ask their names‍) but they all were really nice. Job well done

I had the good fortune of talking to Kevin. he walked me…read morethrough how to resolve a frozen pipe problem, spent 20 minutes on a call, and then requested I call back to let him know results. Very refreshing to find that knowledge & patience. 5 star ++

With this freezing weather , we experienced what we assumed was some freezing in some of our hot…read morewater pipes that we couldn't get to. We called Superior plumbing...and Kevin listened and gave us the help we needed over the phone. He was extremely courteous and professional, and helped us solve our problem. Highly recommend!

Highly recommend Cooley Plumbing!! Byron came at a very inconvenient time for him to check our hot…read morewater heater after an inspection for the sale of our home. He was very professional, informative, pleasant and explained everything so we understood. He then drafted a letter with the explanation to be sent to the realtor and buyer. Thank you Byron!!

From the owner: We do the job right the first time, with pride and quality materials and workmanship.read more

On November 30, 2022, Andrew came to fix one of the sinks in a bathroom in our home. He…read moreimmediately diagnosed a hairline crack in the sink which had resulted in the water collecting under the sink. Unfortunately, they were not able to replace the sink, but were willing to provide names of appropriate people who could provide the service. Here is where the integrity of this company comes into being....I asked Andrew if he could put in a new sink on the weekend and he refused on the grounds that it would be dishonest and Mr. Winters would not be pleased. I love Birmingham Plumbing Heating and Cooling and would prefer a leaking sink (which was fixed) then to go elsewhere. Birmingham Plumbing Heating and Cooling is the best. To those who say negative things on Yelp, let them go elsewhere! Ruth Grimaldi Birmingham, Michigan

September 2025 Sean technician from Birmingham Plumbing Heating and Cooling replaced a frozen shut…read moreoff valve under our bathroom vanity. In a consultation several days beforehand, we had asked Sean to replace it like the cold water valve next to it had been replaced a few years before which would have entailed heating the fitting with a blow torch, sliding it off of the master water pipe coming out of the wall and soldering the new shut off valve onto the two and a quarter inch pipe coming out of the wall. Instead Sean decided to cut the old shut off valve off the mater pipe and cutting it to less than an inch from the wall and crimping a hodgepodge with 6 fittings prior to the new shut off valve. We conferred with another plumber of our concerns of our master water pipe being cut to less than an inch from the wall as well as all the fittings before the shut off. He confirmed our concerns that any future plumbing work would now entail removing part of the wall as well as part or all of the vanity. He did assure us that all the extra fittings would unlikely ever be a problem. I did talked by phone to the Dan the plumbing manager. He did assure me that the hodgepodge of fittings to the new shut off should be secure but did not listen to my concerns of my master hot water line being cut off to less than an inch from the wall and the future consequences it might entail for us. We are not satisfied that we were not a part of any decision to cut our master water line to less than an inch from the wall and crimping a hodgepodge of fittings onto it. It will also cost us dearly if any of this work needs to be changed or modified in the future

Needed to replace under sink water filters, due to filter leaking. Scheduling was quick and they…read morearrived on time. Jason was friendly, knowledgable and mounted the new filters even more secure than originally! Jason was a pleasure to work with and I would highly recommend him and PrimeTime plumbing!

Tried to contact this company multiple times though out multiple days. No calls back and…read morenon-responsive. Pretty disappointed.

waterworks came out next day after I called. They were on time called ahead to verify that I would…read morebe home. Bryan the service tech was very polite and knowledgeable about my plumbing issues. I would highly recommend Bryan and. the waterworks crew for any of your plumbing problems. Thank you so very much

Called for drain cleaning. Professional, knowledgeable, and fair pricing. I would hire them again.read more

Awesome customer service, and they were able to provide same day installation! Very professional,…read morehighly recommend!

Les is more! Les came out in one day to replace my water heater. This company goes above and…read morebeyond to accommodate your needs. The replacement was quick and clean. Thank you!