Had a bathroom sink drain that dripped and backed up regulary (due to improper drain plumbing - not…read morea clog). Chris was very professional and did a fantastic job -everything now works!!!

1/8/25 Chris and his apprentice arrived to service our tankless hot water heater and install a…read moregarbage disposal. Chris was friendly, professional and definitely takes pride in his work. Chris is the owner and he explained things as he progressed along as well as answering any questions I had, plus it was just really nice visiting with him on other topics. They wore disposable booties, covered our newly tiled floors and cleaned up before leaving. Chris double and triple checked for any plumbing leaks before leaving as well. The invoice price was well within reason and the warranty on our disposal is fantastic.

Called Mayes to replace two main water shutoff valves in my home. They stopped by on Saturday for…read morefree to verify if the city needed to shut the water off at the street. I set up an appointment a few days later, they replaced the valves very quickly and moved a water pipe 5 inches that I requested without additional charges. Mayes communicated well, notifying me of their arrival. Pricing was upfront and fair. A great experience for me. I definitely recommend Mayes and will use them again. Greg D 3/22/2023

Don't bother with this guy, he ghosted me after having his nephew attempt to replace a few shower…read moreand sink fixtures and then had the audacity to never show up to fix my leaking shower drain which was done half-assed. He never completed the job for me and I had to hire a handyman to help me finish the job. Thanks for taking my money and never getting back to me, jerk.

Very responsive and arrived on time as promised. Reasonable cost and professional worker. Fixed my…read moreissue quickly.

Well, the day after we posted the review about them not showing up, they called to (re) schedule…read more This time, they did arrive, and on time. The plumber did not have a mask but was willing to put one on. The original diagnosis had been defective or clogged cartridges in the leaking faucets. The plumber replaced the parts, but the faucets are still leaking. Now he says the entire faucet must be defective. So they misdiagnosed the problem and still charged for the failed repair. Still charged what seems like a LOT of money $500/hour, for one plumber, and this was an alleged discounted price. The plumber blamed the make of the faucets (Moen, usually considered a good brand, we got them at costco), and offered to expensively, but with an alleged discount, replace them with Delta faucets. overall, a disappointing and expensive mistake. Added a star for masking and showing up. Will look elsewhere in future.

Donovan Uselman did excellent electrical work explaining the wiring system for my new furnace and…read moreanswering many questions. He went into the attic crawl space to inspect & modify any wiring changes needed. Very professional. Thank you!

Starting out, we had a TON of issues with our furnace and air conditioning install. Took several…read moretrips out to get them to work. This was after they reiterated to us from their sales team how "HVAC really comes down to the install." They then scheduled our first home care program appointment soon thereafter, where they found several things that we needed to fix electrically around the house, and sent estimates totaling several thousand dollars. Today they reached out to me to schedule my first furnace inspection. They said they had openings. I gave them some days. "Oh we don't have availability on those days. What about the following week?" I said, "Yes that'll be fine." They then came back with, "We don't have availability that week either." I told them I am available all day every day and night and to let me know what they can do. The response, "No openings showed...the office will need to confirm the next available appointment." I've literally never seen anything like what I'm experiencing with this company. It's truly incredible...in a horrible (and confusing) way.

If you like being lied to and having the plumber just decide to not do the work after you do the…read moredemo then these are the people for you. Deceitful, unprofessional. Guaranteed to ruin your month.

Very unprofessional. I had them out a while back to install a hot water heater. There was a middle…read moreaged guy and a younger woman. They reeked of smoke and the guy seemed to constantly belittle the woman. He definitely was very rude, but I couldn't make out what he was saying. I hope he doesn't treat all his employees this way The job was done okay, but the demeanor of the workers were very off-putting. Would definitely not recommend.

Lucas arrived on time. Did the drain clear and was very attentive to details. I really appreciate…read morethe customer support and appreciate the cleaning Lucas performed.

I contacted waterworks plumbing yesterday. They came to my home earlier than discussed…read more Bryan masterfully repaired the broken flange (my assumption was I needed a simple toilet install). He used ingenuity & Gr8 craftsmanship to fixe the flange & then installed the toilet. My bathroom has been enhanced!

I had two cases where I called them within the same week. I had called because my basement was…read moreflooding. Monday: Their service was okay and their prices were a little high. The problem was fixed until Friday and it was backing up again. Friday: I called them at 8:30am and left a message. I waited for their call because on their website it said "ALWAYS SPEAK TO A PERSON OR RECEIVE A RETURN PHONE CALL IN MAXIMUM 30 MINUTES". I couldn't reach them until 11. I don't think they should put that on their website if it's not true. When I got a hold of someone they told me there was not warranty for the plumbing that they did and I was going to have to pay again plus they couldn't come out the same day so I had to call someone else.

Tech was nice and informative, but I had a quote from another local company for the job and Carters…read morewas $2400 vs. $1480 from someone else. Not sure how anyone can justify an additional $1000 for the same 1 hr repair. They even tried the "if you sign up for our membership you will get a free furnace inspection...." bit. Wouldn't recommend Carters under any circumstances.

Z Plumbers have been the best resource to help fix our basement flooding issues. Hired to do our…read moreplumbing in our basement renovation then added a full bath remodel. They solved flooding problems with double sump pump backups plus an ejector with a trench around the house to any water that would come into the house is now getting pumped out and down the hill they also did a bathroom remodel with new plumbing that needed to be moved. Installed a rain head, shower head, bench seating handheld sprayer, double sink faucets, and installed a jacuzzi tub and floor-mounted tub faucet. Toni the owner and his team are dedicated to excellent customer service. Today we hired them again to run a waterline to a fridge. We are in the Milford/Highland area.

Needed my water softener replaced and Z Plumbers came out and fixed our system to our satisfaction…read morewith a great price.

I run 4 restaurants in the O.C. area and this is the only plumbing service you need…read more Water jetted our Rochester location and all is perfect. Then a worker cleaned all the toilets and floors. Top notch service.

STEVE'S WATERWORKS - RIP - OFF Called Steve's Waterworks out…read moreto deal with a residential sewer line that was backed up. The tech showed up, ran a camera and located a blockage and charged us $600. He then stated he would have to return with some additional equipment to clear the blockage. We were left waiting for 3 days with a blocked sewer. They finally showed up with the waterjetting machine and we were told it was going to be an additional $1200 to clear the blockage and jet the line. Their jetting machine broke and they failed to remove the root ball and were unable to complete jetting the line. They demanded we pay them the full $1200 which we regretfully paid on the spot. After their machine broke, their story changed to the root ball had damaged the line and it would have to be dug up and repaired and quoted us an additional $6000. They left the job and have ghosted us ever since. After no response for a week and half we contacted Doctor Drain, Inc. They came out and they were able to cut the root ball out and completely clean our entire sewer line and then showed us a full camera inspection proving that there was absolutely no damage. Doctor Drain showed us how to chemically treat the line to prevent regrowth of roots. Props to Doctor Drain for his honesty. Shame on you Steve's Waterworks, ripping off seniors like that.

Great communication.. on time and efficient Replaced an old…read morefaucet with a beautiful new faucet that works Great.. I appreciate your service and will use you in the future. Thanks

Chris is reliable, affordable and very pleasant. Highly recommend. He does not take forever to…read moreget the work done. We will use him for all our rentals as well as work done at our home.