Had a bathroom sink drain that dripped and backed up regulary (due to improper drain plumbing - not…read morea clog). Chris was very professional and did a fantastic job -everything now works!!!

1/8/25 Chris and his apprentice arrived to service our tankless hot water heater and install a…read moregarbage disposal. Chris was friendly, professional and definitely takes pride in his work. Chris is the owner and he explained things as he progressed along as well as answering any questions I had, plus it was just really nice visiting with him on other topics. They wore disposable booties, covered our newly tiled floors and cleaned up before leaving. Chris double and triple checked for any plumbing leaks before leaving as well. The invoice price was well within reason and the warranty on our disposal is fantastic.

Dad's plumbing was amazing. If i could give them 10 out of 5 stars i would. They were so helpful!!…read moreI got my moneys worth and will be calling them anytime i have another problem. I needed a new water heater and they we're VERY efficient!

Columbus changed two exterior water spikets that were not secured to the mortar correctly. instead…read morehe caulked and it is failing because the gap is too big. He also changed a backflow device and attached wrong valve and now it leaks. I have asked him to come back to fix the work....no response. He was paid $900. Beware of Columbus award.

I contacted Comfort Zone on Saturday, November 1, because my furnace was not heating my home to the…read moretemperature set on the thermostat. Frank came to my home to assess the issue, and I was charged $309 due to weekend service surcharges. I have a newborn baby at home, so being without heat was not an option. Before Frank left, the furnace appeared to be working, but the same issue returned later that day. I contacted the company again on Sunday and was instructed to reset the furnace and told a technician would return Monday. The reset did not fix the problem, and I never received any follow-up calls or service afterward. As a result, I had to hire a separate company to resolve the issue. I later requested a refund but was only issued a partial credit for a humidifier pad. My furnace was never properly repaired, and the lack of follow-up or accountability after I had already reached out multiple times is completely unacceptable. I expect a full refund for the incomplete service and poor communication.

By not ripping off seniors and if something isn't done correctly then to correct the problem…read moreinstead of causing 3 additional problems that is unbearable to live with! The system they put in shakes floor and is so loud and comes on every 30 seconds that makes living in the home unbearable.

I had a system installled by a different company a few years ago and it was never charged…read morecorrectly. I called the famed T&G and they tried to rob me blind after they came out with some outrageous pricing for refrigerant. Contacted at least 5 other companies that would not tell me how much per lb they charge for refrigerant the tech will let you know after the diagnostic, no thank you. I message prime time here on yelp and the pricing was up front and reasonable. Tech arrived within the arrival time frame was knowledgeable and completed the task within 20 minutes. I call them first the next time i need service.

Our 30 year old air conditioning failed during one of the hotest weeks of the year. I really didn't…read morethink I could get someone out the next day but I texted Prime Time and they responded in 10 minutes and set up an appointment that day! The owner is Kevin and if anyone has a Phd in HVAC, he's the guy! He talked about several options I had and was out the next morning installing a new AC system at a VERY reasonable price. I never felt pressured or felt like he was just trying to sell me a new system. My new "go to" company for HVAC. Trust these guys!

We needed someone to come out for a potential leak in our utility room. Advanced Plumbing was able…read moreto fit us in the same day! They did a great job identifying the issue and correcting it at a very reasonable cost. It's always great to find companies you can trust! I will be calling Advanced Plumbing for all my future work.

I have used Advanced Plumbing for years and will continue to use them. The work is precise, the…read moreservice is excellent and the prices are fair. You'd be hard pressed to find a plumber better or more reliable than Joel. He is a true professional.

First I wish to thank you for getting your team out to take care of my boiler issue. Even with…read morelimited notice and your busy schedule, NES fit me in. Aaron and Peter were professional, courteous, and thorough. Thorough in their work, the explanation of the issue, and their approach to solve the issue. Thanks again to you and your team for going the extra mile in customer service as well as quality of work!

This place is awful. They did low grade work on my septic system. After they finished the job, the…read moredirt reclamation was not done properly. Everywhere you step you sink down like a foot. Then, the previous owner had some valves replaced, and when their service person pushed on some pvc pipes that weren't properly secured, he broke the system, which eroded my whole side yard, and sent water up against our foundation. I called to ask about them coming out to fix the problem. They scheduled an appointment to come out on Tuesday. The scheduler was not very friendly either. After waiting for an hour after the appointment, they called and said they weren't going to service our address. So they are refusing to honor their warranty, and they refuse to tell us why they won't take care of their work! What a joke this place is!!

My water heater stopped working on the 4th of July and I called Comfort Zone the next morning…read moreexpecting to leave a voicemail being the day after the 4th. Not only did they answer, they had someone out a few hours later installing a new water heater!! They did a fantastic job, we're very fairly priced, and even cleaned up so good you wouldn't know anything was torn out or replaced. I will recommend this company to everyone I know!

Highly recommend. Answered the phone on the weekend. Scheduled me for a same day appt. Tech called…read morewithin 30 minutes of arrival. Mill arrived discovered the issued immediately. Offered two options. Corrected the problem with our AC. Also, installed a new WiFi thermostat. Very pleased with the price, service and products.

Yelp Review…read more Briarwood Heating and Cooling did a phenomenal job! We were especially impressed that they are a truly family-owned and operated company, and that personal touch really came through in the exceptional service we received. After getting a second opinion, we decided to have them install a new AC system, and we couldn't be happier with our decision. Luke was wonderful to work with--professional, knowledgeable, and incredibly helpful throughout the process. On installation day, the team was efficient, courteous, and did an excellent job. We truly appreciate the experience we had with the entire Briarwood team and wouldn't hesitate to recommend them to anyone in need of heating or cooling services. We will absolutely use them again in the future!

Just had a great experience with Briarwood Heating and Cooling. I had a High Eff. Boiler that was…read morestarting to show its age. After doing some research I decided I wanted to use an Lochinvar Boiler as its replacement. Briarwood is a certified Lochinvar installer and after reviewing my goals with them, we had the same vision to improve my layout of the boiler room. Install was just completed, and it looks and works amazing! Very happy with the Business and the staff I have worked with. Will be using again as pricing was fair and quality was excellent. Thank you! Mike B.

Great response time after initial request for a quote. Customer service on phone was very polite…read moreand everyone was professional throughout the whole process. The tech that changed my garbage disposal was on time, followed all COVID safety protocols, was very nice and he had paper covers on his shoes for entering my house. He was very efficient and also patient with all my questions. Also, he gave great advice on how to keep my disposal unit running it's best. Great business and now my new "go-to" for all my plumbing needs!

I had a toilet replaced and the work was done well, but the pricing is deceptive. I was told over…read morethe phone that it would cost $280 for the toilet replacement, but the bill was $460. Most of the additional fees were understandable to me as the plumber also helped resolve an issue with another toilet, but it would have been nice if some of the additional charges would have been told to me when I was making the appointment. Especially the out of area charge and the toilet removal charge, as clearly those were known when I made the appointment and would make the original quoted price obsolete.

My iron filter system recently stopped working. I contacted Rochester Granery who installed it 32…read moreyrs ago. Although they no longer provide water conditioning service, they recommended Danny Johnston owner of Rochester Water Conditioning, Inc. I called him at 9:30 in The morning and he came out to give me an estimate On replacing the system that afternoon!!! His estimate was a third of what Culligan wanted for the same replacement system. The next morning he arrived on time, Removed the old system, and installed the new system. My water pressure is 100% better, dishwasher cleans my efficiently, and filtered water taste Amazing!!!! I Highly recommend Danny and his company. He is honest, Prices fairly, and delivers on time. I have Never experienced a more trustworthy efficient company.

From the owner: Rochester Water Conditioning, located in Rochester, MI, has been a trusted provider of water…read moresoftening and conditioning equipment and services since 1987. With decades of experience, they specialize in enhancing water quality for both residential and commercial clients. Whether you need installation, maintenance, or expert advice, Rochester Water Conditioning offers reliable solutions tailored to your specific needs.