waterworks came out next day after I called. They were on time called ahead to verify that I would…read morebe home. Bryan the service tech was very polite and knowledgeable about my plumbing issues. I would highly recommend Bryan and. the waterworks crew for any of your plumbing problems. Thank you so very much

Called for drain cleaning. Professional, knowledgeable, and fair pricing. I would hire them again.read more

Sewer line was clogged. They were able to come out the next day. They used the power auger and…read morefound roots about 40' away from the house. Once it was cleared they ran a camera and showed me where all the roots are coming in. Friendly repairman who answered lots of questions I had (get your monies worth people, ask them questions!) It was steep at $423, but he gave me some top money saving advice.

Horrible. Had a bathroom clog. Charged us $900 but refused to use an expandable cutter. Had another…read moreback up and now they are now trying to sell us new pipes for $2500. Not trustworthy.

Great response time after initial request for a quote. Customer service on phone was very polite…read moreand everyone was professional throughout the whole process. The tech that changed my garbage disposal was on time, followed all COVID safety protocols, was very nice and he had paper covers on his shoes for entering my house. He was very efficient and also patient with all my questions. Also, he gave great advice on how to keep my disposal unit running it's best. Great business and now my new "go-to" for all my plumbing needs!

I'm new to the area and a friend recommended Nelson Brothers. Easy scheduling (good) but the the…read moretech did not show between the scheduled window of 1-5pm (prior job went long) so they rescheduled me at 2pm the following day (good) and sincerely apologized for the delay (also good). At 3:45 the next day (today), I called their office to inquire - tech is on his way. The tech calls me at 4:05, I'm 30 minutes out!! I explain that is not going to work. I thought you were out front. The service manager then calls me (good) but I cannot make their time work. So as the customer, I (we) have no recourse but to use someone else. I need better communication and a strong commitment to service. I will NEVER use Nelson Brothers because of this experience because it's my only recourse. Applauld good service and shop elsewhere when it's not delivered.

I started using Universal a few years ago, But luckily…read morehaven't needed them in awhile! The staff comes out quickly and will warn you about emergency charges vs regular. I appreciate the knowledge the workers bring, they usually understand some of the older setups I have in my house and what they are the way they are. The staff is respectful, always covering shoes and explaining everything really well. Prices may be slightly higher than other places but having an expert install things correctly the first time is worth it. This round I had them replace a basement toilet, fix a not working faucet and diagnose water pressure issues.

Oh man, thank God for these guys. My friend's sewer was backing up in her basement, and she thought…read moreit was because her youngest had flushed butt wipes. Chris came out next day and snaked the drain all the way out to the road, and it ran clear. The cost for the Visit and the clean out was very reasonable! Chris suggested that if it happened again, she should have them come out and look with the camera. He thought maybe it was an old sewer cap that had fallen down there and was blocking the line. Sure enough, a couple weeks later, the sewer backed up again. So today (next day service), Arthur came out and sent a camera down.... they were right! it was an old sewer cap blocking the line! There's no real way to get it out easily, But Arthur managed, using a magnet. Immediately the sewer drained! so hopefully that is the end of that problem. the cost for today's visit was again incredibly reasonable. Good guys. Fast work. Well trained and knowledgeable! Very fair price! Highly recommend!

Bison did a great job. They had to come back because the issue was severe but they were very…read moreupfront, explained everything and were very easy to schedule with. On top of that they were friendly. I recommend them.

Came out the same day, we had roots in our drain, they snaked it for us for a very reasonable…read moreprice. Free sewer scope, which showed us the where the problem was. Laura in the office was also very helpful. 5 stars.

Great professional service. Timely, good communicator, quality work, and very respectful with covid…read moreguidelines (wearing a mask, keeping distance). Pricing is very fair. Not only a plumber, but does full bathroom remodels as well.

From the owner: Are you having issues with your current water heater? Do you need to install a new one? Call Erik…read moreFitzpatrick plumbing, a family-owned and operated plumbing service based out of Berkley, MI. Owner and Master Plumber, Erik Fitzpatrick, has over 25 years of experience in the field and specializes in the repair and installation of water heaters. If you want fast service, you need Erik Fitzpatrick Plumbing.

Had a back up-4 years after we had a sewer dug up and clean out installed. Was more roots and…read morefeline hygiene. Northwest was quick to respond, send text updates and fixed the blockage quick. Highly recommend-also recommend not living with women-they are REALLY expensive !!!!

Very nice team of people, friendly, fast and fair prices. Fixed one of my issues during the first…read morevisit and explained what I need to get for the second item to be repaired. I would recommend people use this company.

Service was second to none. John who installed our garbage disposal was quick, clean and very…read morefriendly and the cost was very reasonable. Hannah was very accommodating with my appointment. It was originally slated for Friday but had a Wednesday cancellation and moved me up. I will continue to use Jim Peterson whenever needed and will continue to recommend him to all my friends.

Excellent installation of new vanity, faucet to replace 60 year old plumbing. Everything done very…read morewell and professional.... good people and fair prices. Definitely would recommend!-

I recently purchased my home and it has its quirks. One happened to be the toilet. You had to hold…read morethe handle down through the flushing cycle. Not terribly important but annoying. Got tired of it and Mike answered my call for help. Not only did he fix the toilet (totally rebuilt) he found another problem I wasn't aware of. Excellent service, low cost, and no stress. Couldn't ask for a better company

From the owner: To serve you and for the fastest Response , please call or text the number listed. We currently…read moreonly accept check, cash, Apple Pay, Zelle, and Cash app. We also beat out any estimate provided by a reputable company. Specialize in plumbing service, sewer, drain cleaning, camera inspection, and all your plumbing repairs, most importantly at the best rate. Also provide tankless water heater supplied and installed with the best tankless on the market at price no other company can match. listed.

I gave Thornton and grooms a second chance to complete my AC inspection. They arrived as scheduled,…read moreI was the first call of the day the service man, Kyle was thorough and provided me with a step-by-step analysis of my AC. I decided to sign up for the yearly service plan, because of the quality services that I receive from Kyle. My original assessment of Thornton grooms was a one star, but I've upgraded it to a five star based on this appointment that I had today. The only thing that I could recommend for future appointments is that Thornton and grooms provide a two hour window for serviceman to come out. Otherwise, I can highly recommend this company.

The plumbers are good. Prices are very very high, but if you pay more to get on the "plan", they…read moreare just very high. When you wait all day and they they don't show up, all they say is oops we forgot.