Had a bathroom sink drain that dripped and backed up regulary (due to improper drain plumbing - not…read morea clog). Chris was very professional and did a fantastic job -everything now works!!!

1/8/25 Chris and his apprentice arrived to service our tankless hot water heater and install a…read moregarbage disposal. Chris was friendly, professional and definitely takes pride in his work. Chris is the owner and he explained things as he progressed along as well as answering any questions I had, plus it was just really nice visiting with him on other topics. They wore disposable booties, covered our newly tiled floors and cleaned up before leaving. Chris double and triple checked for any plumbing leaks before leaving as well. The invoice price was well within reason and the warranty on our disposal is fantastic.

Bob Mcloud is a good plumber and a decent human being. He did fine work for us. I recommend him…read moreas a person who solves problems and knows what he is doing.

Donovan Uselman did excellent electrical work explaining the wiring system for my new furnace and…read moreanswering many questions. He went into the attic crawl space to inspect & modify any wiring changes needed. Very professional. Thank you!

The Plumber broke my plumbing system and still charged me thousands of dollars to have it fixed…read more Water was spraying all over and dirt covered my carpet. They broke my system and charged me! Was not even what he was suppose to be repairing! They are not what they used to be. Built on trust and hard work. They only want the sale at this point. Very disappointing

Scheduled a backflow test with this company. The test failed, and they quoted $450 for the repair…read moreand retest. I declined, paid the $150 test fee, and contacted two other licensed companies. Both offered straightforward solutions, completed the repair, and included the re-test -- total cost: $200. No complaints about the initial service, but the pricing was excessive compared to the market. I got the job done properly elsewhere for less than half the price. No further discussion needed. I won't be using this company again.

Had an emergency plumbing situation on a small job that went wrong. Spence came in 15 minutes once…read moreI found him on the Web and called him. It was just before 5:00 on a Thursday. He didn't even charge an emergency visit fee. Plumbing work can be expensive, but at least you'll know he was fair and just in his charges. Excellent Job!

I live in Redford, Township, Mi. I needed a new water heater. I called Rock Service Pros in…read moreLivonia. They sent me a very professional, young gentleman named Devin Stempien. I told Devin that I like taking baths, but I wash my clothes and run my diswasher all at the same time. I told Devin that I can never fill my bathtub to top with hot water. Devin looked at my water heater and told me that I do need a new water heater. Devin suggested that I get a 50 gallon water heater. I was flabbergasted! 50 gallons! Wow! I have never had a 50 gallon water heater! Devin told me that if I get a 50 gallon water heater, that I'll be able to run the dishwasher and the washing machine, and still be able to fill the bathtub to the top with hot water. Really? To the top?, I said. Well what about the added cost for heating a bigger tank, I asked Devin. Devin told me that peace of mind from being able to take a hot bath and run all the other appliances at the same time will far outweigh the added cost of heating up 10 extra gallons of water--which wont cost that much more. Well, Devin was right! Now I can wash my clothes, wash my dishes, and lay in my filled-to-the-top with hot water bathtub relaxing and lustening to thebother apoliances working too. And Devin was right--the added cost of heating only 10 extra gallins of water can hardly be seen in my bill. Oh! And one more thing: Devin is the nicest repairman that has ever been in my house. Whenever I have a plumbing problem in my house, I will be sure to ask for Devin Stempien every time. I even tried to give Devin a $50 tip. He told me to keep that $50 and spendbit on my grandchildren. That was nice of him. Thank you, Devin. I hope that anyone who has a pmumbing problem has Devin Stempien there to repair it. Devin is soooo nice! ​

They came out the next morning. Technician was great. Work was top notch. Cost was on track for…read morethis type of job.

A while back we had to have our garbage disposal replaced. I called Doctor Drain after reading a…read morefew reviews and was glad I did. They were right on time, came prepared and were in and out of my house in no time. Did a great job! I will call them again if I have any plumbing problems.

I have used Doctor Drain for my business and my residential plumbing needs. They are always…read morepolite, friendly, efficient, super knowledgeable and priced fairly. I had them install a tankless water heater in my new home and it is fantastic! The water is always hot and I never run out! I cannot say enough good things about John, Nick and the rest of the crew, they are the best! Thank you for your great work

Very responsive and arrived on time as promised. Reasonable cost and professional worker. Fixed my…read moreissue quickly.

Well, the day after we posted the review about them not showing up, they called to (re) schedule…read more This time, they did arrive, and on time. The plumber did not have a mask but was willing to put one on. The original diagnosis had been defective or clogged cartridges in the leaking faucets. The plumber replaced the parts, but the faucets are still leaking. Now he says the entire faucet must be defective. So they misdiagnosed the problem and still charged for the failed repair. Still charged what seems like a LOT of money $500/hour, for one plumber, and this was an alleged discounted price. The plumber blamed the make of the faucets (Moen, usually considered a good brand, we got them at costco), and offered to expensively, but with an alleged discount, replace them with Delta faucets. overall, a disappointing and expensive mistake. Added a star for masking and showing up. Will look elsewhere in future.

Gary went above and beyond for me. Highly recommended. They did a great job and cleaned up so…read morewell. Thank you, Gary!

Gary never actually did any work for me, nor did he give me an estimate, but I contacted him to…read moreobtain his services, and after one initial call he made to me to return the call I had made to his answering service, he refused to further communicate with me, despite my efforts to reach him. I would text him and he would read my messages, but I never once received a response from him, not even to answer a simple question, which was "Do we have a scheduled appointment, or do we not?" 3 days went by and still, no response from him!! On the 3rd day of no contact, I decided to move on and scheduled an appointment with another Plumber. I then sent Gary another text message telling him that I was no longer interested in his services and that I would be contacting another service professional. Once again, he read that text message and still chose not to respond to me in any way!! I feel his lack of communication to be extremely disrespectful of my time and shows a lack of professionalism. I was a potential client and he ignored me.

We had Matheson Heating out for our annual A/C maintenance. Their tech, Dominick arrived on time…read more He was friendly, courteous and knowledgeable. He explained everything he did and was finished on time. We would definitely recommend Matheson as we have used them for over 10 years without any problems. Great group of people.

Devon did a great job at a great price. Showed up in heavy snow and sub zero temperatures on a no…read moreheat call. Solved the problem in a very professional manner. Thank you