I needed the clean out snaked. Jeremy and Justin were the technicians, they showed up on time. They immediately introduced themselves and explained exactly what they needed to do to fix the service we requested. They snaked the clean out in no time flat. They were so efficient and so professional!They were so friendly and trustworthy. It was a pleasure to meet such professional people who really care about their work! And the pricing is so fair , especially in today's world . The service they provided was amazing! Thank you Justin and Jeremy for making a difference in the world read more

I called for repair of a sewer blockage at my house on November 23. As part of the repair the toilet was removed and reinstalled. The wax ring was not installed correctly. This resulted in a large quantity of the toilet water going into my storage room and causing significant damage to photo albums, paper records, etc. Your man returned to reinstall the toilet. This time the drain pipe the toilet attaches to got cracked. As a result, when he left, the nuts that secure the toilet to the drain pipe could not be tightened and the caps that cover the nuts were missing. In addition, the toilet was not caulked. It cost me over $500 to hire a different plumber to repair the damages read more

They are fast and friendly, but sharing my experience here for those that want insight on a sewer cleaning job here for $1,300.00+ Hired Plumbers Service from a referral on 7/24 - they said no sewer clean-out could be found (it's literally in the front yard, you can even see it on Google maps!!) so they charged $472.50 to remove a toilet and do a clean-out from there. Two weeks later tenant reported exact issues occurring again. Called the them again and told them their prior job wasn't completed and it needs to be fixed (assuming I wouldn't be charged as much since I paid for a service that barely lasted 2 weeks but they said their service offers no guarantees) I also accepted to do an additional camera scope for another $200 on top... They went out on 8/6 - several hours later reported back that their line broke and they would need to come out on 8/9. Monday (8/9) they reported they got there in the morning to continue the job, they said they would need to run a camera line to fix the broken line - so I said sure, it's their broken line obviously they're gonna pull it out. Later that evening they reported they actually found two (not one, but two) sewer clean-out locations (again, the front yard is less than 900 sqft just an FYI - the sewer clean out can be seen from Google Maps!!), and that their line was pulled out and they were going to provide further recommendations. Tuesday (8/10) I get notified that my bill is $950+ for that last job... $400 of it to camera scope for pulling out their own broken line and identifying the two clean-outs. The recommendation was provided: for another $1,200.00 to do jetting and camera scope if I'd like to move forward.... Clearly I did not accept that proposal. - MKN Properties read more

Very nice and polite people over the phone.. gave me a great referral .. answer all my questions

We are absolutely impressed with the quality and level of service! Tim P. came out to our house for an emergency back up in our bathroom. Not only did he fix our problem but actually fixed the issues that were left from the previous home owners, educated us on how to properly manage a plumbing system like ours, recommended new products that would prevent future problems, and gave us monthly tips for maintaining the system. I couldn't recommend them enough! Tim did mention that they don't cover all services but if you call their office you will get a referral from a company they trust! read more

We had a plumbing issue caused by a new shower being installed and needed someone on a Sunday. This company sent someone out that afternoon. I have already recommended them on my subdivision FB page and will use them again in the future if needed. Thank you for being a reliable company Plumber Services! Companies like you are hard to come by nowadays. read more

Jeremy was very professional and did an excellent job! I had a drain that was backing up into the house and he was able to clear the roots for me. Great job! Fast service! Great price! read more

I had a very unique (per the technician) situation in that my kitchen plumbing/garbage disposal backed up into the drain/overflow of my bathtub. This was only two weeks after moving into my first house on my own. I received the company's number from another plumbing company (Direct Plumbing) as when I called that company, they told me I would need a snake and Plumbers Service was who they would recommend. The person that arranged the technician and the person who called to let me know the technician was on the way were both very helpful and friendly. The technician Steve was awesome and very knowledgeable. Their pricing was more than fair and a lot less than I thought it would be. I would absolutely use them again!! read more

I called this firm after using them some years ago. They referenced my address quickly and responded with a service call within two hours. Mike, the service tech, was friendly, efficient, and fast. I would definitely recommend this company. read more

Thanksgiving morning we wake to water sewage seeping through the shower and toilet. Leslie was so helpful getting us on the schedule. Jeremy arrived right when they said he would. He was extremely efficient and courteous. Even offered to clean up! I would highly recommend this company and would ask for Jeremy! read more

I was referred to Plumbers Service for a Drain issue. I did not have a cleanout so I needed to have one installed outside the house. I called and told them exactly what I needed. I just needed to have a cleanout installed where the house drain (4inch pipe) connected to the sewer line (6inch pipe). They told me I first needed to locate the pipe and this would be $800 dollars. Long story short. They came out located where the 2 meet about 10ft and marked it. They then decided to snake it to the blockage with their useless 1.5 inch cutter and charge me an additional $215 for a service I did not ask for or need ( would be cleaned out when cleanout was installed). Plus added another $50 from original quote. Don't need to fool me twice. I got another honest and fair company to install the cleanout and remove blockage. read more

They apparently did a good job of snaking the drain, as things are running smoother. They also removed a plastic fitting that no one else was willing to remove, which improved the access for the snaking. On the downside, they are very (!) expensive, and left a bit of a mess. And even though I had already had a camera inspection the previous year, and told them I already knew what was down there, they were a bit pushy about trying to get me to do a camera inspection. Most plumbers these days seem to have given up snaking/drain clearing; soon these guys will be the only guys in town. At least, hopefully, they are competent, so far so good. read more

What can I say...upfront honest pricing, excellent customer service and on time. Did a great job getting drain unstuck. This business will be rewarded with a new loyal customer. Thank again read more

I had contacted Plumber's Service and explained that our outside sump-pump discharge drain pipe was blocked/collapsed and that I wanted an estimate on repairing it. I'm pretty sure I even asked if they replaced these drain pipes and was told yes but they'd have to charge me to have someone come out and look. Okay, fine. I get that. The guy they sent out was very nice and very informative. He tried snaking the drain and couldn't get through, he took pictures of the property and talked about how they'd be able to get the excavating equipment into the backyard even and the type of drain pipe they'd use to replace it. He stated he would take all the information back to his office and they would contact me with an estimate. Well, I didn't hear back, so I emailed him. The next day, a lady contacted me from their office and stated, "We don't do that." What?? You don't replace sump-pump discharge drain pipes? No...she said no. So first, if you didn't do this to begin with, why after I explained on the phone initially, would you agree to send someone out to take a look and to get information for an estimate? When I asked her if she knew of a company thing did do this sort of thing, her response was, "I'm not sure. Maybe a landscaping company?" Really? So basically, they charged me $125 for absolutely nothing because "you don't do that kind of thing." So if anyone is looking at wanting to have this done at their own home? Do not call this company because apparently, they don't do this sort of thing. read more

Called them because we were pretty sure there was a collapsed pipe after AJ Danboise came out and inspected. Tim Patrick showed up and could've just started snaking and running cameras and charging me $500 but he took the time to walk up and down the street to find main sewer and then dug a little hole in the back yard to expose the top of a very full septic tank!!! Love that he took his time to check all options. $125 later and no collapsed pipe, just had to empty septic tank. Weird that we didn't know we had one but that's a long story. Thanks Tim, I would recommend him 100% of the time!! read more

These folks are amazing. We had a very bad situation turned around - simply because Plumbers Service helped me out. During the pandemic, we had sewer water backing up into our basement shower. I contacted Plumbers Service around noon and I was extremely lucky to have an expert out to my house around 3. They guy that came out was extremely professional and exceptionally courteous. He not only was able to fix my clogging issue with state-of-the-art equipment, he recommend ways that I could upgrade my sewer line in the future (without being pushy) to help eliminate the issues I was routinely having. The tech knew that we were really worried about the whole situation and proactively eased our anxiety while he was there. He actually took time to explain everything he was doing and eventually fixed all of our issues. Thank you Mike and thank you Plumbers Service! I would most definitely recommend themes anyone! read more

I called this company because my basement drain was backing up black sledge. The tech snaked my sewer line but said he'd need to camera the line to know what was causing problem. Told me my sewer line was broken and there was a rope in line that had to be removed. Cost to remove rope and put a liner in would be $11,000 and it would be more if I decided to wait. I asked if there were any other options and they said no. They told me to call my city to ask if the rope was attached to something. Thankfully the city suggested I get a second opinion. I then called another company who gave me another less costly option that was able to fix the problem. read more

There should be 10 stars to choose for this review! I had Plumbers Services (PS) come out to my moms house to fix a clog in one of her bathrooms. PS were highly recommended and I was not disappointed! I first spoke to Kris, who was friendly, knowledgeable and extremely helpful! Steve Tubb was the drain specialist that spent time trying to unplug my moms toilet drain. Steve was very friendly, knowledgeable and incredibly efficient in getting the work done and solving the problem! He also left the the bathroom incredibly clean, did not have to go in and clean like you have to do with so many other companies. I thought the price was very fair and would definitely use PS again! Thank you Jeff (owner) for running a great and dependable company! We need more companies like yours. read more

I have used several plumbers over the years to resolve tree roots in my main. Of all used, Plumbers Service was the best service I've received. When I originally used another plumbing company to clean my main, they could not complete the job. This plumbing company referred me to Plumbers Service stating they are the company they go to when they can't get the job done. George came out and did a very thorough job and at a fraction of the cost that I've paid in the past. Their customer service (Sheri) was very detailed about their pricing and services - no price surprises! read more

Wish these guys would have turned out to be as good as some of these reviews...they sent out a technician who gave me instructions that turned out to be false. Plumbers Service just said "sorry our guy is kind of new and shouldn't have told you to do that." That seems to be the catch phase for any company that won't take responsibility for their actions or words. When do you know if anyone is telling the truth?? How can you trust the advice they give you? Not using these guys but good luck to those of you that do...very sad that Jeff wouldn't make this right. read more

Dave and Steve from this company were just out at my place doing a video taping of my pipes and a cable cleaning. They were friendly, professional, and efficient. They answered all of my questions and identified some issues caused by the last contractors I worked with to refinish my basement (Michigan Basement Contractors, AKA, jackholes). It is refreshing to know that honest, reliable people still exist in an industry that runs rampant with crooks. Thank you, Plumber s Service and Dave/Steve for doing a job the right way. I will be coming back to you in the future!!! read more

This is by far the worst company and group of individuals I've ever seen in my entire life!!! The staff starting with the women who answer the phones are incompetent, and do not know what they are doing. My bathroom as we speak is filled with sewage water due to this great company! They say they are 24 hours, but have no staff to accommodate in an emergency. You couldn't pay me to use them again!!!! I am currently at day 3 of the clogged pipe episode. I do not see how a company can leave a job unfinished twice. I could not sleep at night knowing I left a family with raw sewage in there tub and no way to shower or use the toilet for 4 days! read more

In selling my Birmingham home last August, the buyers paid an independent contractor to scope the sewer line. Scope revealed a problem in the sewer line. I offered to fix the problem prior to closing. I called Plumbers Service of Milford, MI. later in August. Polite and fast to respond but I would not recommend Plumbers Service. They are unreliable and overpriced. Two separate service visits to my home were made. Charged $700 first visit and $945 second visit. Two separate scopes. No repairs were made. Attempted to high pressure, despite my recommendation to replace pipe. Now i am $1645 out of pocket. Plumbers Service said sorry can't repair, the lines need to be replaced. They offered to fix problem for an additional $16,000. I belatedly shopped their service reputation and pricing. Plumbers Service was the most expensive in area and offers no warranty. Called a different sewer repair company, got Orangeburg piping replaced, got a written 25 warranty and saved thousands of dollars by NOT using Plumbers Service of Milford, Mi. read more