I had seepage from my tank and called Billy. He came out within several hours on a Sunday and…read morecleaned my tank. He then recommended someone to solve my issues. He left my yard very clean, no spillage, and was pricing was very fair

Five Stars, Billy. You are absolutely such an honest, hardworking professional. We were without…read moreour sewage system for a couple days as the pipe was leaking in the basement. Imagine two days not flushing toilets or putting any water down a drain! Billy came out on a Saturday, unheard of in the business. Billy explained everything along the way. What an honest gentleman. I highly recommend Billy and his company. Thanks, again, Billy.

You can't ask for better! I had plans to install my septic in March '21 and the frost on roads…read morekept heavy equipment off of them - Universal kept in touch with me to assure of the earliest possible date. When they came out to prepare the install, I shared my dissatisfaction with another septic installer's plan approved by the county (I didn't know any better). Eric the owner suggested a different approach, which completely met my request and got everything approved, installed and cleared up in short order - I was thrilled. The storms came in July and trees dropped everywhere, power was out. Our Electric Company came out to restore power and restring power lines where trees took them out. You would think they would see the Universal Septic sign I put right over the tank and field but they didn't, they drove right over the tank. I called Eric for help, he came out and saw the tank was crushed. He gave me a replacement estimate really fast, after all the communication was completed, he installed the new tank in just a few days. You can't ask for better communication, service and responsiveness. I had contacted 4 different installers and got a lot of delay, lack of return phone calls and over-pricing. I highly recommend Universal to everyone.

I had scheduled another company to come out and empty my elderly mother's septic tank. After…read morewaiting over 4 weeks for our appointment, they never showed and advised they didn't even have my mother on their schedule. My mother was so upset and called me crying. It was then I called around to a few more places and found Universal Septic Services. First of all, Jaimie at their call center so so unbelievably friendly and understanding. They were able to get someone out in less than a week --- and at a lower price than the first provider. The showed up when they promised and their representatives on site were equally as nice and professional. My mom was so pleased she is going to tell all the neighbors about Universal. During times like this, it is so hard to find dependable and friendly service providers. Well -- we found one with Universal. Our family cannot thank you enough. You've made a customer for life!!!

The septic company I've used for 35 years wasn't able to pump my tank for another day or two so I…read morecalled Hartland Septic the same morning. I asked if they could pump my tank that day and I mentioned it was 15,000 gallons. After a few questions from Chris he said it's probably only a 1000 gallon tank. Greg came out that afternoon and confirmed it was a 1000 Gallon tank, which saved me a $100, the other company had always charged me for 15,000 gallons. Greg worked real hard to pump it completely dry, it was a couple of years over due and had more sludge than it should have. I commend Hartland Septic (and Greg) for a job well done! You have a new customer and maybe more as I'll tell my neighbors and friends. Thank You!

Hartland Spetic provided the best septic service I have received in 26 years. Professional, timely,…read moreknowledgable service. Ryan did an amazing job finding the lid and he was so kind, in general.

Squeezed me in for same day service. I had many questions about an ongoing problem and everything…read morewas resolved to my satisfaction. Terrific communication from Dave who called me at work to discuss my issues. Exceptional service from office as well. I have great confidence in JW Field and highly recommend. Five Stars.

HORRIBLE communication! We paid half of the cost up front and were told 3 weeks until they could…read morestart. 3 weeks came and went and NOT a word from JW Fields. We called every Fri for 3 more weeks to get a status on a start date. The lady in the office was ok the first few times until my husband said, "Every time I call you, you tell me the exact same thing (you will talk to Brent on Monday and get back to me) and then you NEVER get back to me" She became very rude and nasty after that!!! We were told the crew would work Fri and Sat and be done. That was FALSE! They never showed up Sat as expected. When we called Brent, we were told that we needed an inspection which was scheduled for Monday then the crew would finish. Monday morning the crew came and took all the equipment and left. Stating that the inspectors were back logged and he didn't know when the inspector would get here, even though Brent had told us it would be Monday? The inspector showed up 20 mins after the crew had left with all the equipment. We called Brent and he said, "I will send the crew right back to finish" That NEVER happened!!! And they didn't show up the next day either! Don't BS us or tell us what you think we want to hear! We want the TRUTH and correct timelines! Communication is key in dealing with customers and JW Fields really needs to work on that! On a positive note the crew was nice, respectful and seemed knowledgeable!

Had Dave from Ewers visit me to pump my tank…read more While pumping he explained to me what routine maintenance I need to do myself and explained what he was doing throughout the process. I got a clean tank and an education about septic tanks. Would recommend to anyone.

Ewers has pumped our septic tank at all of our homes for the last 50 years…read more Their service is exceptional. You won't find a nicer company. They are very knowledgeable and answer any questions you may have. They show up on time and do an excellent job. A highly respected company throughout many communities. I highly recommend Ewers Septic Service.

I needed quick service as my septic field failed. They came out right away to pump my essentially…read moreover flowing tank so we could at least use toilets and take quick showers. They came back within a couple days with big equipment needed to assess my existing field and remove the "plug" so we could almost function normally until a new field could be installed, and price the job. The price quoted was very fair, the guys were all very friendly, professional and knowledgeable. They gave me great advice on maintenance to help new system last and were very respectful of my property, keeping damage to minimal as possible. I'm very glad i used King. They have been in biz a long time and thats likely because they are good people doing a good job at a good price.

King septic was able to get out for a pump out pretty quickly. Another septic company I had called…read morehad told me it would be at least a month before they could get out. Larry was on time and extremely professional. He made great small talk, gave me helpful pointers for my septic system (first time septic homeowner,) and provided me guidance on when to get another pump out. Very pleased with the service today!

Professional, knowledgeable, polite, friendly, fast…read more Unclogged main sewer drain in my house in 1 hour, while it took others 2 days with no results. Highly recommend!

Waste of time. We called them to come out because our basement was flooding, the guy basically…read morerushed through and could not tell us anything about what was going on or why it was flooding. Then charged us $200. Terrible service, very disappointed.

"Gabriel" from Brendel's is BY FAR the best worker we've had when it comes to septic service! He's…read moreso honest, knowledgeable and hard working. This man deserves a raise!

Brendel's Septic has been supplying port-a-johns for the City of Pontiac Parks now for the past…read moreyear. Their staff has been extremely easy to work with and accommodating to all our needs, even when things are needed last minute. The communication between our organization and Brendel's has been great. Their staff routinely cleans our port-a-john's weekly and we have been thrilled with the service we have received thus far! Highly recommended!

We have had Al Pearson Septic Tank Cleaning out to our house the last 2 years for service. They are…read morevery knowledgeable and friendly. My son, who is 5, was so interested in how is all worked. They had patience with him and explaining everything to him! We made a call for them to come clean and 2 days later, they were here. I definitely recommend! Very happy with their work.

Excellent service! Friendly and knowledgeable. Immediate response. Very pleased with my septic…read morecleaning and repair! Thank you Judi Braun