While selling out house, a low-flow condition was found by an inspector in our two bathrooms with…read moreshowers. We knew it was an issue but had put up with it, but now it was something we had to fix. I called South Lyon Plumbing who I'd never used before. Mark came and check things out and found out the problem. He boosted the pressure on our well's pressure tank, a DIY job I had recently done, and changed a whole-house filter that had been neglected for too long. The showers now run with great volume and flow. This cleared the way for the sale of our house, and the price he charged was very reasonable. I was use them again in a heartbeat thanks to Mark.

I would recommend South Lyon plumbing to anyone in need of their services. They were friendly,…read morehonest , quick to respond, offered a fair price and did a great job. Thanks to Chris and Mark

ourplumber, Kyle was great Polite and very efficient in solving our problems. He went out of his…read moreway to make sure we were happy with his work. A+

Egregiously expensive. Clearly the new private equity owners are trying to gouge customers. They…read morealso rescheduled my appointment with only a couple hours notice, so I had to take off work for a second day. I'll never use them again

I've been a member with this company for two years now, and they've been incredibly helpful with…read moreall of our water-related needs. Their service goes above and beyond every time. Most recently, Braden K came out for our annual water tank maintenance along with some additional plumbing work. He was truly impressive very knowledgeable, professional, and patient in answering all of my questions about our faucets. He also did a great job replacing two bathroom shower faucets. Excellent customer service and a company you can truly trust for any water issues!

Alex was amazing! This company really worked to solve a complicated problem. They were so…read moreaccommodating and diligent. Best plumbers I have ever used!

What a great first experience with Gensons's plumbing! They were able to get us into their schedule…read moresame day for kitchen sink back up drain problem. The repair was fast after snaking our drain. They did not charge us an exorbitant fee and fixed our problem. Would HIGHLY recommend Gensons's Plumbing

Just had our first experience with Gensons. 10/10, great…read morejob. Came out quick, performed the needed repair and explained everything. Techs were Corey and Mark. I will be using again in the future.

They diagnosed the problem quickly and were able to fix it very fast. Great work and fair prices…read moreand a famly business.

Great communication. Was able to diagnose the problem quickly. Explained the service need. Overall…read moreexcellent service.

Michigan law requires our backflow preventer device be tested, so I arranged with Family Plumbing,…read morewho is licensed to do such testing, to perform my test and my neighbor's test for $45.00 each. They failed my device, took my check that I had left for them, and their receipt noted "non-testable device needs to be brought up to code". I contacted the City of Novi and their cross connection specialist, Kevin Roby, came to my house to check out my backflow preventer device. It was not a device he was familiar with, but he contacted the manufacturer and determined it to be an approved device. What it boils down to, Family Plumbing did not have the correct size adapters to connect their gauge to my device, so they failed the device without ever connecting their gauge to it. I contacted them to complain, leaving a voice mail message because they never answer their phone. Kevin Roby, the City employee, also contacted them. About 10 days later they returned, this time with the plumber Don bringing the owner, his Dad. Still, they did not have 5he correct fittings to connect their gauge. Don offered to have his office issue us a refund. His Dad stormed off to their service vehicle very angry, spewing profanities from his mouth and saying I could take that refund and stick it up my a$$. It is now 6 weeks later. I have called them twice, leaving voice mail messages both times seeking a refund of invoice 14731 and have not yet received said refund.

Called for service around 2pm on Sunday. She said they were getting no calls so everyone was gone…read moreand checked out. But they are open till 10pm on Sunday's. Sounds like they should maybe keep one person there just in case.

Fixed when another company had come and gave an estimate that was outrageous, and had recommended…read morereplacement instead.

Last year, I gave this company 5 stars and now it's 1, but I guess it all depends on who you get to…read morecome out. I just had such a terrible experience with Cummings Plumbing that I will not be using them again. Nick, the plumber who came to my home, was unprofessional and made the whole situation uncomfortable. First, he was cursing constantly while working, very inappropriate, especially with my kids in the house. It was really unsettling to have that kind of language in my house and it left me feeling uneasy as my husband wasn't home. To make matters worse, he didn't even tell me he broke the panel he needed to remove to access the plumbing behind the shower. I only found out after the fact when I saw the damage. On top of that, he removed shelving and clothing rods to get to the panel, but didn't bother to put anything back in place. He just left everything scattered on the floor, including my clothes! It was disrespectful and left me with a mess to clean up on top of everything else. I expected a lot more professionalism, especially for the price I paid. I will not be using Cummings Plumbing again and definitely would not recommend them to others.

Derek was so friendly and professional. He replaced 2 outdated toilets in our house. Excellent…read moreservice, would definitely recommend him. He was efficient and prompt.

I had Derek install a gas line to our new stove. We had worked with Derek in the past, having a…read morefull bath renovation performed a little more than a year ago. Our house being more than 100 years old, many difficulties were involved with this task of running the gas line. Derek handled them with a clear understanding and respect for how it would look when completed. He was pleasant and professional and cleaned up everything. The price was very fair too. I would highly recommend New Hudson Plumbing for any plumbing work.

I gave Thornton and grooms a second chance to complete my AC inspection. They arrived as scheduled,…read moreI was the first call of the day the service man, Kyle was thorough and provided me with a step-by-step analysis of my AC. I decided to sign up for the yearly service plan, because of the quality services that I receive from Kyle. My original assessment of Thornton grooms was a one star, but I've upgraded it to a five star based on this appointment that I had today. The only thing that I could recommend for future appointments is that Thornton and grooms provide a two hour window for serviceman to come out. Otherwise, I can highly recommend this company.

Very disappointed with Thornton & Grooms Plumbing…read more My elderly parents had previously used this company to unclog their main drain for about $100. This time, the technician arrived with a smaller machine that he admitted could not do the job. Instead of being upfront, the company tried to charge them $670 to "come back the next day with a bigger machine." This felt like a bait-and-switch tactic. When I called to speak with a supervisor, I was refused and told the customer service rep could "handle it." Rather than making things right or helping my parents with their plumbing issue, the company simply canceled the job and refunded the money, leaving my parents still without a working drain. While I appreciate the refund, the lack of transparency, poor customer service, and treatment of elderly customers is concerning. I would not recommend this company.

waterworks came out next day after I called. They were on time called ahead to verify that I would…read morebe home. Bryan the service tech was very polite and knowledgeable about my plumbing issues. I would highly recommend Bryan and. the waterworks crew for any of your plumbing problems. Thank you so very much

Called for drain cleaning. Professional, knowledgeable, and fair pricing. I would hire them again.read more