Ashby Excavating just finished my new sewer system. They went out of their way to do a few extra…read morethings for me at no extra charge. I give them a 20 rating. Great company to work with. Marcie Bell

Quoted project (off plans and permits), Mobilized equipment and tried to near double their price…read morebecause they estimated wrong.

I am so thankful for one of the workers here. I was in a car crash this morning around 7:15am and…read morethe first car to stop was one of the employees here. He helped me remain calm and helped me get out of the fast lane facing oncoming traffic. He was calm and collected while putting his life at risk to help me. I am so so thankful it wasn't worse than it was for the sake of this kind Man! Thank you for helping me while knowing you were going to be late for work! thank you thank you thank you!

From the owner: Have been in the business since early 90's branched off on my own to better serve the area and…read morelower costs in 2014

"Gabriel" from Brendel's is BY FAR the best worker we've had when it comes to septic service! He's…read moreso honest, knowledgeable and hard working. This man deserves a raise!

Brendel's Septic has been supplying port-a-johns for the City of Pontiac Parks now for the past…read moreyear. Their staff has been extremely easy to work with and accommodating to all our needs, even when things are needed last minute. The communication between our organization and Brendel's has been great. Their staff routinely cleans our port-a-john's weekly and we have been thrilled with the service we have received thus far! Highly recommended!

You can't ask for better! I had plans to install my septic in March '21 and the frost on roads…read morekept heavy equipment off of them - Universal kept in touch with me to assure of the earliest possible date. When they came out to prepare the install, I shared my dissatisfaction with another septic installer's plan approved by the county (I didn't know any better). Eric the owner suggested a different approach, which completely met my request and got everything approved, installed and cleared up in short order - I was thrilled. The storms came in July and trees dropped everywhere, power was out. Our Electric Company came out to restore power and restring power lines where trees took them out. You would think they would see the Universal Septic sign I put right over the tank and field but they didn't, they drove right over the tank. I called Eric for help, he came out and saw the tank was crushed. He gave me a replacement estimate really fast, after all the communication was completed, he installed the new tank in just a few days. You can't ask for better communication, service and responsiveness. I had contacted 4 different installers and got a lot of delay, lack of return phone calls and over-pricing. I highly recommend Universal to everyone.

I had scheduled another company to come out and empty my elderly mother's septic tank. After…read morewaiting over 4 weeks for our appointment, they never showed and advised they didn't even have my mother on their schedule. My mother was so upset and called me crying. It was then I called around to a few more places and found Universal Septic Services. First of all, Jaimie at their call center so so unbelievably friendly and understanding. They were able to get someone out in less than a week --- and at a lower price than the first provider. The showed up when they promised and their representatives on site were equally as nice and professional. My mom was so pleased she is going to tell all the neighbors about Universal. During times like this, it is so hard to find dependable and friendly service providers. Well -- we found one with Universal. Our family cannot thank you enough. You've made a customer for life!!!

Our sewer backed up into the basement on a Sunday night--total nightmare--but Derek showed up…read morequickly and took care of everything. He was professional, efficient, and surprisingly positive for such a crappy situation (literally). His attitude made a stressful night a whole lot easier. Super grateful for the fast response and solid work. Highly recommend.

The people are just so wonderful would absolutly recommend such sweethearts. They were prompt…read moreservice and answered all of my questions and worked with efficiency and would recommend this highly knowledgeable company to everyone.

I called Jack Spack (now Bolton) and they were able to come out within the week. They called ahead…read moreand stayed with the quoted price which was slightly higher than the other company but 4 days sooner. The service person was great and allowed me to ask some questions. It turns out the tank wasn't full but recommended someone to clear the plugged line.

Called one week in advance for appointment to have septic tank pumped. Said they would be out some…read moretime on Tuesday 5-5-26 would not give a morning or afternoon time frame. I explained I wanted to be home when tank was serviced was told I would get a text one hour before they would be here. Waited all day no call no text, called at 4pm only to be told they would not be out until Wednesday morning. I cancelled appointment called another local company and they were out the next morning ON TIME and serviced tank. Need I say more!