This is the second time I have used Gary and his Team at Royal Auto Body over the past year. Each…read moretime, the level or service coupled with the quality of the work has been fantastic. I have used other repair shops in the past, but none of them compare to Royal Auto Body. I cant thank them enough for how quickly they had the work done, and how easy they made process. The work was so good, its like nothing ever happened. I can't recommend them highly enough. Tony

I had accidentally tapped a pillar with my car door and it wouldn't close quite right although had…read moreno obvious damage to any component. I saw the great reviews here, so brought it in to see what could be done because it seemed obvious that something was just misaligned. Tech came out to inspect my car and was telling me I definitely needed new hinges! I might need a new door! This is going to run a lot of money! That they weren't going to try to investigate a misalignment because they wanted to do things "the right way!" Sure buddy. I thanked him, left and went to the body shop just down the street. Where a tech took a look at the door, determined that the A-pillar on the car door hinge had just gotten bumped out of place, bumped it back into place which fixed the problem, and within 15 seconds sent me on my way. Didn't even charge me because it was such a minor "repair" if you can even call it that. Royal might be good at what they do, I don't know. But they tried to upsell me on a repair that was thousands of dollars for something that wasn't even broken and was a component easily pushed right back into place. So definitely get a second opinion if you go here.

My son was rear ended by a woman who blew 0.3% BAC. Thankfully, the damage was minor, but the first…read morefew shops near me were booked out 4 weeks. I called Elden Collision Center and they said bring it by, so we headed over. They were able to get it started a few days later. I brought it in Monday and it was ready Friday. I never thought I'd say I had a good experience with a body shop, but this company is FANTASTIC. If I ever need a body shop, this will be my first call. Excellent workmanship, competitive prices, and customer service.

I love a local body shop. My son's car had a crushed front end. The estimate for time and price was…read moreaccurate. The work was perfect.

I came here as a second opinion from a Nother body shop (cascades auto body). I called on the phone…read morefirst explain my problem and a great guy named Greg told me he could not give me an estimate over the phone but if I could bring it in he would see what he could do and they would probably look into doing it on Monday I brought it in within 30 minutes and in five minutes he fix the problem and did not charge me. CAscades Auto Body was trying to charge me $210

Do not recommend. Multiple calls to get an estimate that was suppose to provided to me after 24…read morehours. After multiple phone calls requesting support I was told multiple times I would get a call back from a manager. Manager never called me back. (May 12, 2026). Do not use this location.

I had a very bad accident and planned to sell my car right after repair. However, after seeing the…read morequality of the work done, the car looked brand new, even the drive was smooth. I decided to keep it. Highly recommended for the outstanding service and trustworthy management. In case you need any car type of car service, this is the place to go. Every penny is worth spending at Dulles Auto & Body shop. Thank you!

Horrible place to bring in your vehicle. I was told I needed to replace couple things to my vehicle…read morewhich I did here. Turns out one of the parts that was replaced as brand new, ends up being an issue because the service engine light turned on. Called the guy who worked on my car so he can take a look at what the new issue was after replaced new parts. He told me I needed to leave my car for which I did and he said he would let me know the next day what the issue was. Next day came and I never heard from him so I continuously kept reaching out and I got no response. Once he responded he said he would let me know the next day and again I never heard from him. With it being day 3 I still never received any texts or calls and I had to reach out to him numerous times to get a hold of him. I told him I was on my way to pick up my vehicle and then finding out he never looked at my car. When I went to go pick up my car he wanted to charge me extra to take a look at what the issue was. Terrible customer service, prices are wayy too expensive, wasted my time here and wont ever bring my vehicle here ever again. There are better places that are much more affordable with honest mechanics who don't give you the runaround. AVOID THIS PLACE, these mechanics are a bunch of con artists!

I got rear ended in my 2004 Durango which is a real "beater" that also had a damaged front end. The…read moreother drive's insurance took care of the back, I asked them to see what they could do with front for $1000. Not only did they do a great job on the rear end, the front looks great, and well under any previous estimates or the number I gave them. The Durango is what it is, and serves me well for moving stuff, landscape projects..., but now my better half is willing to ride in it(: And I can't say enough how informed and great to deal with Tania was. She's exceptional!! Thank you to the NOVA Automotive team, Geico (they were great), and the aforementioned Tania!! I hope to not need Body Work on any of my cars, but if I do, I'll go to them for the work!!

Perfect, they handles my claim with professionalism and I was able to get my car back on schedule…read more I also had them do my normal maintenance since I was there already great service I will definitely go back !!! My oil change was market price so couldn't complain!

I can't recommend this shop enough. After dealing with two back-to-back accidents, a lengthy parts…read moreprocess, and insurance headaches, the team here made what could have been an incredibly stressful experience feel completely taken care of. What stood out most wasn't just the quality of the work -- it was the genuine care. The attention to detail went above and beyond the repairs themselves. Little things like making my license plate look brand new, adding a missing hub cap, and just taking the extra time to make the truck look its best... that's not something you see everywhere. That's a team that takes pride in what they do. The customer service here is rare. We're talking real kindness, professionalism, and a passion for the craft that you just don't find at every shop. I felt like my vehicle was in good hands from start to finish, and the results proved it. If you need bodywork done and want a team you can actually trust -- look no further. D&V Autobody has earned a customer for life.

Just to start off my work always recommends people to here so I thought it'd be a good idea to take…read moremy car here. It was anything but nice. They told me 4 months to replace and paint everything but then took 6 months because they kept forgetting parts after telling me they had them all. Then while trying to get in touch for updates they wouldn't answer and I'd leave voicemails and emails with no responses. Funny enough when I get my car back the clutch goes out not even 5 minutes into driving it but I'm not blaming them for that. But when I put in the clutch I thought I'd finally be able to drive the car but no somehow my ac isn't working anymore and my brake lights aren't even showing up anymore. I don't know how this even happened but both were working before I took it to this terrible shop. Will never bring any of my cars here again and won't recommend any of my customers here.

Reasonable quote, good turnaround time, effective service. We had damaged our side mirror and this…read morewas repaired effectively in only a couple days. Would use again.

I punctured my front bumper and needed it to be fixed in a quick manner. I talked to Josh who was…read morevery friendly and genuine and gave me a quote and a timeline. They stuck to their timeline and their quote (which is rare these days) and I'm very satisfied with the outcome! Thank you!

I really appreciate the service and attention paid to me for my vehicle. Constant communication…read morethroughout the repairs and was able to complete the repair a little early - appreciate the lifetime guarantee on the work. .... And a car wash: clean outside and inside! Thank you!

Had a great experience with Franklin from Caliber Collision. He answered all my questions, and…read moreinvestigated the problem with my lights until a solution was found. He was extremely courteous, helpful and knowledgeable. Once he found the solution that was just a setting issue, he also gave me a recommendation for somewhere to take my car (around the corner at My Mechanic) for a bulb replacement not affiliated with the previous collision work. I really appreciate his time, respectfulness and his referral. Thanks Franklin!

I had a very disappointing and frankly frightening experience with Total Recon. My 2014 Tesla Model…read moreS was towed here on October 3, 2025, after an accident. They gave me a repair estimate of $17,335.18 on October 15, which seemed reasonable, and I assumed work was being done. For over two months, I waited with no updates. Suddenly, on December 5, they emailed demanding the loaner back immediately and threatened a police report for "failure to return a rental vehicle." I called their rep (Alfonso), who said he would extend the loaner--he never followed up. That evening, the loaner was remotely disabled (Valet Mode) while I was driving, stranding me overnight in 20°F snowy/rainy weather on a busy DC street. I had to pay for towing myself to avoid freezing. The next morning (December 6), they called police (Rockville and Prince George's County), claiming I failed to return the rental. They also told officers my Florida license was "fake" or fraudulent. Police cleared me immediately. I repeatedly explained my disabilities (immune-compromised, OCD, ADHD, anxiety) and asked for accommodations to get my medication and belongings from the loaner (less than ¼ mile away at a friend's house). They refused and left me stranded without transportation or meds ever since. Now they demand over $14,000 in storage/rental fees--almost as much as the repair estimate--yet no work was ever done on my car. I have video, emails, bills, and records. This was unsafe, unprofessional, and unacceptable. Avoid if you value safety and clear communication.

TOTAL RIP-OFF! I was rear-ended while waiting at the…read morestoplight with my tesla model y. The only damage was on a small portion of the liftgate. They took over three weeks for the repair. We asked for a shorter time since it was my daughter's spring break. At first they said it was ok but then they changed their mind. They insisted on a minimum of three weeks. I think that they run a racket on the tesla loaners and charge the insurance with luxury rentals. Their main focus was to secure as much money they could procure for themselves ignoring all the requests of the customers. In total they took around $12,000 for a repair of less than $2000 for an average paint shop. (they tell everyone a minimum of three weeks!)