Michael drove miles on a call to diagnose a check engine light during snow storm and didn't charge…read morefor the diagnosis. Honest Man.

From the owner: 05/08/2023Crossroads is now open for business. $50.00 fee for hooking up scanner and checking codes…read moreshop labor $50.00/hr. I have repaired timing chains, performed tune ups, replace electric and mechanical fuel pumps, replaced distributors and much more. Feel free to call me and inquire! 605-515-1601

Efficient and friendly service. I really appreciate the…read morequality and value that Grease Monkey provides. Thank you

Not sure why I was charged 89 for full synthetic and charged 12 for 4.5 quarts of oil, 20 for oil…read morefilter, 20 for a "special" filter. Seven for a car wash when wasn't asked if I wanted one. More charges than I ever expected for an oil change. It would been cheaper going to a dealership. Customer service was excellent no complaints there. But I'll honestly never use Grease Monkey again. I wasn't expecting the bill to that damn high.

Attention all military and retired service members: If you're looking for fast, professional, and…read morereliable oil change service in Rapid City, look no further than Take 5 Oil Change at 803 Saint Patrick Street. Not only do they offer top-tier service, but they also proudly honor a 25% military discount--a meaningful gesture that doesn't go unnoticed by those of us who have served. I bring over 40 years of engineering and maintenance experience in the U.S. Navy, including 25 years of active duty and 15 years in government service working directly on U.S. Navy warships. When I say I know good maintenance practices, I mean it. While visiting my granddaughter (and by default, my daughter), the maintenance light came on. With my son-in-law out of town, I stepped in--something always seems to come up on the home front when the service member is away. I was grateful to be in town to take care of this, especially considering how often I wished someone had been there for my own family while I was deployed. From the moment I pulled in, the experience at Take 5 was top-notch. I was offered a complimentary bottle of water while Jacob walked me through each step. He verified the oil type, clearly explained the pricing, and ensured everything was fully transparent. The entire team operated like a well-oiled machine--thorough, professional, and in sync. They didn't just change the oil. They: * Replaced the air filter * Checked the wipers * Checked and adjusted tire pressure * Topped off all fluids What truly impressed me was their communication--loud, clear, and confident call-outs of each step and condition, followed by repeat-back confirmations. As someone who's spent decades in engineering, I appreciated the use of repeat-back procedures, a fundamental practice in high-stakes maintenance and operations. The final safety check was exceptional. Jacob verified: * Oil filter tightness * Drain plug secured * All fluids topped off Then, Denver, the lead mechanic, presented the dipstick for visual verification of the oil level and reviewed all completed maintenance before resetting the maintenance light. The quality assurance process at the end sealed the deal. It's rare to see that level of diligence and pride in work, and it reflects strong leadership and a commitment to doing the job right. I was thoroughly impressed and told my daughter she can trust them with her car. I would be proud to be the owner of this shop--and I'm proud to recommend it to anyone looking for honest, competent, and respectful vehicle maintenance. Take your vehicle to Take 5 Oil Change at 803 St. Patrick Street. You'll be glad you did and more importantly you will regret it if you don't

I stopped in here from out of town. I only had oil change. The team was very friendly and…read moreprofessional. You don't even get out of your car here. which is first time I did it that way. I was out of there very quickly with what I needed and I'm down the road. I'm confident everything is going to be good.

My son took his car to Grease Monkey for an oil change while he was visiting his mother's house…read morehere in Rapid City. They left the oil filter loose on the car. Noticed oil leak on the ground and found the filter was barely finger tight and engine oil was down to barely on the dipstick. I changed the oil again with a new filter and oil pan bolt was torqued do so tight I had to use an impact on it to get it loose. Not happy at all.....

Super fast and convenient oil change. The staff was knowledgeable and friendly. 10/10 recommend…read morethis place and if we lived closed by I'd definitely return. If you show your receipt to a rapid wash you get a free car wash! Thankful for their help and getting my car ready to roll on to Virginia! They even offer a nice military discount for what already seemed to be a discounted oil change.

100% EXCELLENT Customer Service. They were kind, and respectful, trustworthy, and knowledgeable…read more They fixed our problem fast. We are from out of town, and we really needed help with our car's battery. The Battery was 6 months old, but would not hold a charge. We went to other places who just turned us away because it was late afternoon. We found Alternative Automotive and proceeded to their location. They were actually closed, when we arrived but they were still on the premises. Even know they were closed they took the time to check out our battery anyway. It was a quick easy fix, they were very professional, and went the extra mile for us. As we went to pay for the work that was done. They would not even charge us because it was an easy fix. We would highly recommend Alternative Automotive. If we lived in the area they would be our #1 go to place. Thank you Taylor and your staff for being there when we needed help.

It's was amazing. Best treatment, fast and super sweet. 10/10…read moreI was given more than one option and always treated with patience.

It was a hot day out the wait was a little long. The oil change did take just 15 minutes and the…read moreguys are super nice. Thanks for recommending a local mechanic!!!! And I will get a car wash!

Sat and waited for service while two workers were working and another walked around on his phone,…read moredevice use to be quick but over the year things definitely slowed down. One time the mechanics used YouTube to do work on a vehicle.

we have had our oil changes here's for both our vehicles. However when I had an oil change a…read morecouple of times my van was heating up and the oil was low? Then it happened to my sons car. I quit going there but my son stuck with them. He had the oil changed about a month ago and his car was overheating. guess what low on oil. They are not putting enough oil in our cars which can cause engine damage and whatever else. My son is convinced now not to take his car there any more.

I read some of the previous reviews and not sure why they were poor. The guys did a great job. I…read morehad a transfer case with low fluid, and they topped it off for me. they were quick with their work in the break room, offer some great cappuccino

Wow. First, I was just impressed that they answered their phones. The man who answered, was so…read moreprofessional and able to give me a quote that was very favorable. I showed up soon after, and they took care of changing my oil in less than 10 minutes, These are some of the most polite and team-oriented service people I've ever had the occasion to engage. After the work was done, they offered me a first responder/military discount that made my price even lower. I would so gladly let them repeat the service in another 5000 miles!