we have had our oil changes here's for both our vehicles. However when I had an oil change a…read morecouple of times my van was heating up and the oil was low? Then it happened to my sons car. I quit going there but my son stuck with them. He had the oil changed about a month ago and his car was overheating. guess what low on oil. They are not putting enough oil in our cars which can cause engine damage and whatever else. My son is convinced now not to take his car there any more.

Sat and waited for service while two workers were working and another walked around on his phone,…read moredevice use to be quick but over the year things definitely slowed down. One time the mechanics used YouTube to do work on a vehicle.

After visiting three other locations, I finally found the one on N Lacrosse and from now on, this…read morewill be the ONLY location I trust with my car. Mike and the other team member were incredibly attentive, professional, and communicative throughout the entire visit. They went above and beyond by cleaning my windows, filling my tires, checking all my filters, and taking care of my oil change efficiently and thoroughly. What stood out most was how comfortable and confident they made me feel. They took the time to explain everything, answered my questions, and made sure both my car and I were well taken care of. It's hard to find service like that these days. Hands down, this is the BEST Grease Monkey location in the Black Hills, and I highly recommend them to anyone looking for honest, reliable car care.

Efficient and friendly service. I really appreciate the…read morequality and value that Grease Monkey provides. Thank you

The employees are amazing and so nice! We stopped here during a vacation trip for an emergency tire…read morerepair ...long story short, car rental agency gave us a car with a leaky tire in CO -- originally thought temp change was the issue but quickly found out it is a real leak.... called them and they immediately got us in and repaired it. Cannot recommend them enough!

We were visiting the area around Rapid City Sept 14-19, and had the misfortune to get a nail in our…read morerental car tire! Called the rental car service and it was going to be several hours and we happen to notice Hill Tire just down the street. The guys were great! Treated us well and took care of our tire problem promptly. Thank you Hill Tire & Supply!!

Took the our Escape in for an oil change and tire rotation, made an appointment…read more The appt was not scheduled correctly but they had a guy come in on his day off and completed it anyway! Because of the confusion they did not charge for the rebalancing. We thank you for your kindness!

Service was fast but the mechanics barely spoke to me which was very awkward. They only changed my…read moreoil. Did NOT do anything they marked on my receipt, didn't even give me the token or whatever they offer for the free car wash. Maybe you have to pay extra for them to check all your fluids etc but if that's the case they should have explained that. I have never only had the oil changed. I will go elsewhere from now on. I have been to Grease Monkey in the past and never had an experience like this.

After leaving the Badlands we were making our way home and became stranded outside Kadoka on the…read moreinterstate. Our leaf spring broke on our travel trailer, by pure luck Betty Lou saw us and was able to direct us to get onto an exit to be safe, then she had her husband Chris tow us to their shop in Rapid City! The next day they got us fixed right up and we were able to make it home safely back to Texas. Definitely worth the money. They are an honest family who do honest hard work! Mahdsagitadz(thank you)!

UPDATE* BETTY LU STILL RUDE! TALK TO HER DUDE! DONT TAKE…read moreYOUR CAR HERE NONE OF THE MECHANIC ARE ASE CERTIFIED!After the bad review I posted she reached out and said to bring the vehicle in at 1pm I agree, then calls back and asks if I can at 3pm, so again I adjusted and came in at 3pm. Was told by ONLY CERTIFIED mechanic in the shop that it was crossed wire and would change it, they both said free, so left the car and in the morning I had an invoice for 500 dollars. I went in to pay and question the invoice I had my ray ban meta glasses and recorded her again EXTREMELY RUDE and even called cops on me for trespassing now at this point im dealing with the main mechanic and he is laughing at her actions and walks outside with me and apologized for how she was acting, now that made her even more made that she jumps on a motorcycle and revs it so loud that we can't talk and drives off erratically and fast! Her husband then asks me "where can I get some glasses like that"......I have it all recorded and try to upload DONT TAKE YOUR CAR HERE NONE OF THE MECHANIC ARE ASE CERTIFIED! Poor service......only worked for one day i did bring my own parts but they are extremely rude and inexperienced didnt look certified kid looked 17yrs old and explained to me about how difficult it was im thinking the son......next day heater blower motor goes out again, I call the business back to see if anything they can do or take a look at what went wrong lady/owner is extremely rude.....called me back hang up on me again!.......kept screaming "we dont warrant parts you bring" i understand that but she was rude about looking at the car and burnt electronic smell coming from dash......dont go here!

Great service! Quick and efficient. Matt even was kind enough to give me recommendations on where…read moreto get my window fixed locally. 5 star

It's was amazing. Best treatment, fast and super sweet. 10/10…read moreI was given more than one option and always treated with patience.

Firestone botched my appointment so I called Bowman. They took me in immediately and worked…read morequickly. Price was reasonable too. Not a new perfectly clean shop but it was fast friendly and good value.

We are driving from Seattle,WA to Myrtle Beach, SC when we noticed our boat trailer tire and rim…read morewere damaged and needed to be replaced. We pulled in to a major chain thinking they would be able to help but turned us down. We drove to Bowman Tire one hour before they were closing and they went out of their way to pick up a rim and replace they tire and get us back in the road. They were friendly and most of all helpful and understanding. Thank you!! Eric and Robin

Quoted me a price then after services charged me an additional 160 dollars stating that the never…read morequoted any price and if i wanted my car back i had to pay their new inflated price, please dont give these thieves any business or money.

I was recently in a snow related accident and had the tow company bring my car to them on advice of…read morea local. We weren't sure what all was broken and concerned about cost. We were never called with an estimate nor okayed the cost BEFORE they did work on my car. When we did call for updates they gave us estimates 2x saying the work would be $1600ish. When we got there to pick it up it's almost 1900! Their "credit" solution is a joke and they did NOT care that it put us in a hardship.