Charles service technician 1160 went above and beyond. He was very knowledgeable very informative…read more He additional services such as water, cleanup and damage removal of that nature so that I wouldn't know what all services they and they could be considered for the additional cleanup job that I need. He was very professional and extremely nice. I would absolutely refer him and the company to anyone who needed assistance!!!!!

After trying to reach our local plumber for a week to fix a backed up drain, we figured we'd give…read morethem a try. There was no fee for a service call/quote so we figured we'd have nothing to lose. They came out within 2 hours of us calling on a Sunday afternoon and our issue was fixed in under an hour for a reasonable price. The technician was professional and friendly. Very glad we called!

Exceptional service and work. Very thankful they were available to fix our gas leak. So glad we…read morefound them and they were available to correct our issues. Could not ask for a more honest and trustworthy company.

I called to request a repair for my water heater and the individual that answered was very…read moreunprofessional and laughed when I asked if they could fix a leak same day. He said "Good luck bud" and was very condescending.

Woke up this morning to a sheen of water across my basement floor. Sump pump failure!…read more Ran a list of local plumbers and found highly rated Embrich. Can't say enough about what a great experience I had with them. Professional, courteous, knowledgeable, empathetic and follow thru- they checked all the boxes and I am so appreciative that I found them. Woman I spoke to on the phone initially thought she could have someone out first thing tomorrow morning, but she must have sensed my panic haha and told me "they got me" and promised to find a way to get a truck out today. They followed thru-Cody and Jack arrived a couple hours later, diagnosed issue, presented three different solves at various price points and offered guidance on plus/ minus of each. We selected an option, and they installed by mid-afternoon, and taking the time to walk me thru the fix, how the new equipment works and what to watch for if future issues occur. Well done Embrich!

Everything in the beginning went ok and I left a good review because they were also nice and did a…read moredecent job, but I didn't mention that when I originally started this project I filed for a loan and it wasn't set in stone but they started the project anyway. I didn't get the loan so I had to scramble and go elsewhere to get the money needed for the project . Now that they've come back to restore my yard It's a whole new ball game. They came to seed and level the yard and they put seed all the way up to the house where the landscaping goes. Who seeds all the way up to the house where rock goes? They pulled back all my bricks and all my rock and now I have to put everything back. I paid this company $15,000 and I have to now pay more money to get it back to where it was and also had to pay them to come back and restore the yard. What a joke! Never again!

I called Crafton Plumbing two days in advance to set up a time for them to come but they didn't…read moreshow up! The were apologetic on the phone when I called to ask where they are so I figured to reschedule a time that same day but they never showed up. Very disappointed and I hope they can do better in the future.

We really like using Crafton for all of our plumbing needs. They're always upfront and honest…read moreabout what we need and don't need done.

Had a clog in my kitchen sink called Alpha. And they were there within an hour. I was not home I…read moreremotely let the guys in they unclogged my sink and when I got home they left no trace of any mess. And the cost was very reasonable. I highly recommend them.

Such GREAT service! There were 2 tubs and 2 toilets that were filling up with brown smelly sludge…read moreand 2 pipes leaking in the basement. Rick and Josh from Alpha came, saw, and concurred the problem. Boss also came a bit later to assist. They had to remove a toilet and snake out the pipe that was causing the clog and overflow problem. They checked the outside pipes for other issues but thankfully, there were none. They were prompt, kind, friendly and got things done in 2.5 hrs and the charge was less than expected. How often does that happen?! They also cleaned up the mess on the bathroom floor and reinstalled the toilet. They have earned trust. A neighbor recommended them.

Everyone has their own expectations, but I have to give Tiger 5 stars. They continue to help my mom…read morewhile I live in another state and they have been fantastic. Fixed all issues and pricing is competitive to others. They also come out and periodically check the furnace and AC and Kelvin is absolutely amazing. Personally I recommend them!

Plumber Joe R did a superb job on my leak detection issue. He's very knowledgeable, provides…read morevaluable insight, comprehensive and detailed description of all area that were surveyed. 10+ rating!!!

Last year we were stood up after waiting all afternoon. Service person ran late. Ok, but how…read moreabout a call. Thought we would give them another try this year. SAME PROBLEM. No phone call, waited all afternoon. He was tied up on another call. I was very frustrated and disappointed. Hate hearing their commercials. Just wanted our AC checked.

We woke up to only cold air blowing from our furnace this morning. The gentleman from Inman in…read moreIllinois came to my house within 1 hour, and because he only had to reattach a loose wire, he did not charge me at all! I was very impressed and would recommend this company to anyone. They are honest and professional. He serviced our furnace at our previous house also and we were very pleased.