We had water leaking from our tankless water heater. The technician that came was professional and…read morecourteous and figured out the problem immediately and fixed it in less than 30 minutes with a short piece of PVC costing approximately $12. We were charged over $600 for less than 30 minutes of labor. We repeatedly asked for an itemized bill but were refused. After several requests for itemizations that were ignored, we were threatened with lawyer's fees and a lien on our house if we did not pay.

Our washing machine began flooding while draining. Nick, the plumber, came out and fixed it right…read moreup. Apparently, some of the pipes were run wrong under the house, causing them to back up. He was fast and polite. The staff on the phones were friendly and helpful. The cost was as expected for the work they needed to do.

Charles service technician 1160 went above and beyond. He was very knowledgeable very informative…read more He additional services such as water, cleanup and damage removal of that nature so that I wouldn't know what all services they and they could be considered for the additional cleanup job that I need. He was very professional and extremely nice. I would absolutely refer him and the company to anyone who needed assistance!!!!!

After trying to reach our local plumber for a week to fix a backed up drain, we figured we'd give…read morethem a try. There was no fee for a service call/quote so we figured we'd have nothing to lose. They came out within 2 hours of us calling on a Sunday afternoon and our issue was fixed in under an hour for a reasonable price. The technician was professional and friendly. Very glad we called!

Exceptional service and work. Very thankful they were available to fix our gas leak. So glad we…read morefound them and they were available to correct our issues. Could not ask for a more honest and trustworthy company.

I called to request a repair for my water heater and the individual that answered was very…read moreunprofessional and laughed when I asked if they could fix a leak same day. He said "Good luck bud" and was very condescending.

Woke up this morning to a sheen of water across my basement floor. Sump pump failure!…read more Ran a list of local plumbers and found highly rated Embrich. Can't say enough about what a great experience I had with them. Professional, courteous, knowledgeable, empathetic and follow thru- they checked all the boxes and I am so appreciative that I found them. Woman I spoke to on the phone initially thought she could have someone out first thing tomorrow morning, but she must have sensed my panic haha and told me "they got me" and promised to find a way to get a truck out today. They followed thru-Cody and Jack arrived a couple hours later, diagnosed issue, presented three different solves at various price points and offered guidance on plus/ minus of each. We selected an option, and they installed by mid-afternoon, and taking the time to walk me thru the fix, how the new equipment works and what to watch for if future issues occur. Well done Embrich!

Great experience with this company! Drew & Chandler were great to work with. Neither try to squeeze…read moremoney out of you, & instead inform you of the best route + next steps while also walking you through what it all means. Will definitely be getting my business again when it's needed! Initial call - incredible. Described my problem & immediately she was checking to see if someone could come out & they did!! Same day! Diagnosed & came to fix the problem the next day. Received texts when they were on the way & a snip it about them to make you feel more comfortable.

Crafton did an excellent job. He and his assistant showed up on time and completed the job in only…read moreone day. New hot water heater, shut off valve, and copper pipes. His assistant discovered an active termite colony in the crawl space. He used to work for a pest control company so he was familiar with termites and their damage. The large job came in under the quote because he didn't have to snake two drains. And it was done in one day versus the quoted two days. I highly recommend Crafton plumbing.

I called Crafton Plumbing two days in advance to set up a time for them to come but they didn't…read moreshow up! The were apologetic on the phone when I called to ask where they are so I figured to reschedule a time that same day but they never showed up. Very disappointed and I hope they can do better in the future.

Had a clog in my kitchen sink called Alpha. And they were there within an hour. I was not home I…read moreremotely let the guys in they unclogged my sink and when I got home they left no trace of any mess. And the cost was very reasonable. I highly recommend them.

Such GREAT service! There were 2 tubs and 2 toilets that were filling up with brown smelly sludge…read moreand 2 pipes leaking in the basement. Rick and Josh from Alpha came, saw, and concurred the problem. Boss also came a bit later to assist. They had to remove a toilet and snake out the pipe that was causing the clog and overflow problem. They checked the outside pipes for other issues but thankfully, there were none. They were prompt, kind, friendly and got things done in 2.5 hrs and the charge was less than expected. How often does that happen?! They also cleaned up the mess on the bathroom floor and reinstalled the toilet. They have earned trust. A neighbor recommended them.

Very good explained what I needed And how to get it done…read more Just get my finances together and call him back to fix the job can't wait to get it done

I recently received seasonal air-conditioning service from Tiger. I was very satisfied with the…read moreservice that technician, Gale, provided. He was on time, informative, and personable. I would recommend Tiger.

Last year we were stood up after waiting all afternoon. Service person ran late. Ok, but how…read moreabout a call. Thought we would give them another try this year. SAME PROBLEM. No phone call, waited all afternoon. He was tied up on another call. I was very frustrated and disappointed. Hate hearing their commercials. Just wanted our AC checked.

We woke up to only cold air blowing from our furnace this morning. The gentleman from Inman in…read moreIllinois came to my house within 1 hour, and because he only had to reattach a loose wire, he did not charge me at all! I was very impressed and would recommend this company to anyone. They are honest and professional. He serviced our furnace at our previous house also and we were very pleased.

Professional plumber. Quality work. Honest. Years of experience. Well-groomed, clean cut…read more Retired military.

From the owner: Small veteran owned business Licensed, bonded, & Insuredread more

Excellent service! Very professional install and line fix. They made sure everything worked with no…read moreleaks.

From the owner: Our work ethic is what separates us we get the job done in a timely manner affordable prices good…read morecustomer service. Great Technician that takes pride in their work with years of experience