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    M & M Collision

    4.1 (51 reviews)
    Closed Closed
    Updated 2 months ago

    Services - M & M Collision

    Bumper repair

    Auto customization

    Dent removal

    10 More Services

    Auto exterior customization

    Auto frame testing

    Auto maintenance

    Paint and scratches

    Vehicle painting

    Auto repairs

    Auto steering and suspension repair

    Routine automotive maintenance

    Rear-end damage

    Vehicle towing

    M & M Collision Photos

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    Not sure what this is
    Ian M.

    Went in for a speedometer calibration and had a pleasant experience. The report came pre-notarized and I only waited for around 20 minutes. Although I found it odd that they didn't issue me a receipt especially since I paid in cash. I asked for a receipt and the individual that performed my speedometer test told me that my report is a receipt. This is the first receipt I've ever received that does not contain any dollar amounts.

    M&M Collision Center.
    Derek B.

    On June 17th 2014 my vehicle; a 2008 Mitsubishi Lancer Evolution MR was towed from my parking garage at Archstone Fairchase due to striping of the garage. I misread the email and had the days mixed up on which levels were painted on what day. When entering my garage and seeing my vehicle missing I immediately went to ask the maintenance staff where it would be. It was simply towed to the top level. This wouldn't had been an issue IF the driver would had noticed my type of vehicle requires a flat bed. When the tow truck driver put the dolly under my vehicle he damaged my passenger side side skirt as well as "I'm guessing" -- dragged my car all the way up the garage from level one (where I park) all the way to level four. My car is an AWD (All Wheel Drive) vehicle which means when my car is in park and my emergency break is on all tires are locked. One could argue that the tow truck company did it the proper way yet I have damages so...? This led me to contact Dominion Towing. The gentleman by the name of Dwight assisted me and was actually very helpful. He personally drove out of his way to view the "damage(s)". Immediately he agreed the negligence was on their end. He then pointed me in the direction of M&M Collision. It's the third party Dominion Towing uses when or if something would happen to a vehicle they damage during a tow. I contact M&M and they simply said "bring the vehicle by on a Tuesday and we'll take a look at it for you. Now being someone who is familiar with taking his car to shops for parts and servicing and owning a performance vehicle I wasn't or am not used to just showing up somewhere with out an appointment. I come by on the Tuesday, mid day. Owner and or GM (Walt) comes out to view my car, jot down some information. Sent me on my way. Friday rolls around, I call to see where "we" are. I got the "sorry we have been real busy". Weekend passes; I call back on a Monday maybe Tuesday. "Hey we have the part in. It's in the back hanging up waiting to be painted". Let me add to the horror story by saying that I had to reiterate my story to every person who picked up my call. It get to be Friday, I call back and I finally speak with someone who started to notice how much of an inconvenience this has been. Real nice woman who handles the paper work and phone calls. She went ahead and contacted Walt directly. Got an answer for me and called me back saying "it'll be ready Tuesday or Wednesday". Weekend passes. I call back Wednesday. Young man who answered the phone says "oh yeah um, we just ordered the part today...." I said a few words he replies with "well, a 2005 side skirt was sent to us by mistake...". I hang up. I left my job JUST so I could make a face to face appearance to see what was going on. I get there. Speak to Walt. He apologized and simply said, "we've been busy". This led them to put a rush on things and said the part would be in Friday. I get a call saying the part was in and I could go get it installed. Friday I worked. Saturday was my only available day. Squeezed an hour in between my two jobs to get this side skirt installed. Shop is closed on this day and the nice gentleman who does the painting who stated (I'm just the painter) helped me out. Part installed. With all that being said... The wrong type of side skirt was installed. I'm at a loss for words. Maybe if I was paying money out of my own pocket I would had had a better outcome. Maybe before the year ends I'll have this taken care of. Until then, buyer beware.

    Unassuming facade to a great auto body shop!

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    2 months ago

    charged me so much and did a horrible job i kept trying to contact them again and won't even answer me.

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    7 years ago

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    6 years ago

    I needed a calibration and for the individuals here very helpful and offered good customer service.

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    7 years ago

    Very good price for a job well done, professional and great communication. A very smooth process with great customer service.

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    11 years ago

    Quick, friendly and fair service. Clean waiting area. A very well-run business.

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    Page 1 of 2

    Ask the Community - M & M Collision

    Review Highlights - M & M Collision

    Like the previous reviewer I have been taking my cars to Walt for years and I am very happy with his quality work!

    Mentioned in 8 reviews

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    ACE Towing - Backing up to offload heavy cargo.

    ACE Towing

    (19 reviews)

    My car recently broke down in the parking garage at work. They tried jumpstarting my vehicle, but…read morethe battery and alternator were shot. They towed it out of the garage to my usual car repair place. They arrived within about 20 minutes of my call. Thanks for the help.

    To start this, I know how terrible it is in the DMV to find somewhere to take your car in for…read morerepairs and how terribly car insurance agencies are. However I urge you to under no circumstances to use them for repair services. I heard from some people on the insurance side that they aren't really a repair shop/it might be subcontracted work. I have no idea, but I will say it definitely feels like it might be. I am inclined to also be suspicious that this is the case because of how much of a mess it was from the beginning to the very very chaotic end and every time I called it was one guy. Sometimes they answer on the repair line, sometimes on the towing line, but 9/10 times I only talked to one guy every single time. I know a lot of repair shops have long wait times, but really the length of time is not even what drove me over the edge, it really was the amount of stress and frustration working with them caused me. Constantly said they were waiting for parts, they got the wrong parts, the parts weren't there...then they say they take Progressive, come to find out Progressive has had so many issues with them they will only give them checks, they had 100 ways you couldn't pay them because for whatever reason they don't trust you to pay card and the insurance doesn't trust them to pay them....To get all this worked out genuinely took months and I had already moved out of the city by the time they finally admitted it was done (which took my 2-3 calls a week for 3 months). Any up-charge you get for going somewhere else is worth it because agreeing to have your car repaired here is essentially agreeing to taking on a part time job with this place. Whether or not they are a scam...I don't know. But they do a lot of things that scammers do.

    M & M Collision - autorepair - Updated May 2026

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