I went to this newish piano bar with a couple of girlfriends. We were really excited and had high expectations. 2 of us get there and there's a bouncer at the front. We had reservations and they let us in, but I wonder if it's hard to get in otherwise. They wouldn't seat us until the 3 of us arrived, so the 2 of us went to the small but cute bar by the entrance. The drinks were tasty and strong. The decor in the entire restaurant is gorgeous, vibrant and tropical, we loved it. When our other friend arrived, we were seated at a table right by the door to the kitchen. What a terrible placement! The place was pretty packed and I guess lots of reservations, so there weren't any other tables available. The staff going in and out was very distracting.
So we thought there was going to be a piano man singing, but it was actually a piano player and separate singer. They were good, but frankly they were playing a lot of Latin American songs that we didn't really know (and we're all Cuban American). Many others seemed to know the words and were singing along and dancing. But it was also so loud it was hard for us to talk to each other. On a high note, the food was quite good! The cauliflower appetizer was amazing and we also loved our chocolate dessert. However, service was subpar; one of the girls wasn't eating and maybe the server didn't want to serve us because we were a low consumption table (although based on other reviews, service just doesn't seem to be that good). Also, the bathroom was not in the restaurant but far away in the adjacent hotel or residential building; I actually got lost coming back to the restaurant. The food and drinks were great, but the service, loudness and inconveniences were not good, so I'm splitting down the middle with 3 stars. read more