I am pleased with my service, very professional able to answer any questions that I had. I…read morerecommend you guys to my friends and family

I have used one fix mobile solutions. Very pleased with service. Very knowledgeable and professionalread more

My current set up at home is a little complicated, at least for me - modum/wifi router in back…read morecorner of basement in a box in the wall. A second, separate router upstairs because we didn't have a strong signal. Plus with the way the house is wired, it even took the cable guy a few hours to get us up and running when we moved in. Needless to say, I was excited to receive a set of eero wifi devices (1 pro plus 1 beacon) as a gift. Never having dealt with this mesh wifi network, I had a few questions about how I could set up this new eero system and how it works in general. Plus wanted to figure out if it would be a better/stronger signal than the current set up. Both my husband and I have been working from home, so we need a reliable signal, especially having to use Teams for all the meetings. When given an option, I always would rather go to a small family run business with a great reputation then a large corporate one. Luckily, I had a friend from high school that happened to own a company that helps with things like this for home owners. Even though we might be in IL, Louis was able to answer my questions and ensure I could set everything up. He provided quick, friendly service over the phone. Everything is up and running now, and the wifi from the eero is great. Want to say a big thank you to Louis and Incision Network. I would recommend his business for any personal computer needs. If I need any assistance in the future, I know who I will be calling.

I contacted Lou to wire our house with ethernet cabling so that we would have several internet…read moreaccess points throughout our house without having additional wifi. Most people aren't aware of how sick all of the wifi is making us. Lou is very friendly and seemed very knowledgeable about what I was requesting. However the job turned out to not give us what we wanted. He sold us a package of wifi routers that all rated very high on my RF meter, something he assured me wasn't the case and when I sent him the video of my RF meter reading, he never even responded. Lou also assured me that the products he sold me had the ability to be turned on and off, this turned out to be false info and so we have a new system that is WORSE than our old one that I hired Lou to help us make safer and better. When I sent him a text message stating we wanted to return the products, he also never responded - and later said I was "stringing him along" trying to avoid paying his invoice, which completely false. He also initially did a very sloppy job, my husband was horrified when he saw it and insisted Lou fix it as much as he was able - Lou did make several improvements but we still had to spend 300$ patching and painting around the large holes he drilled (it was not explained to me how big the holes would be and how much the wiring would show.) Lou might be great at doing wifi but it turned out that he did not know a lot about a wired system. The worst part of my experience though was in trying to communicate with him about all of this in regard to settling our bill, he went several weeks without even responding to me and then claimed that I was stringing him along and threatened to send me to a collection agency. I'm sorry, that's simply acting in bad faith. I paid the bill in full, rather than deal with the situation any further but I will never work with Lou again.

l bought my first Mac from this store. Excellent customer service. I upgraded a couple of years…read morelater and the computer techs they have on staff went above and beyond to get my laptop ready for a big edit project I had waiting. S.C. Gunn

Evolve Computer in Shelton, CT, and its owner, Mike Terenzio, exhibited utterly unprofessional and…read morefoolish conduct.... I sold them a MacBook Pro months ago, resetting it to factory settings in their presence. They inspected and accepted it as is but failed to check for an MDM profile, which I was unaware of. Despite their supposed expertise, Terenzio falsely accused me of selling a "stolen" device (I've had this device that I purchased for over 5 years) and demanded a $100 refund, claiming I misrepresented the device. His harassing calls and texts, including one on June 12, 2025, calling me a "lowlife" who "peddles stolen computers" and threatening court, were baseless and aggressive. Using a scanned copy of my ID as a threatening tactic over a legally invalid claim is desperate and absurd. He then had the audacity to say, "giving you 72 hours to come down with $100" and then I'll see you in court". Torching a business relationship over a mere $100 with such incompetent, hostile & extortive behavior is beyond foolish. Avoid Evolve Computer for their unethical and clueless practices.

Found the perfect place to have my MacBook Pro checked out…read more Was in Stratford visiting from NewYork and had a problem with my pic A friend recommended Sound Computer Services I was given the best service ever My bucks was well spent Would recommend it to all my friends & family Just give them a call. They even provided remote support for a follow-up question I had.

I had an issue with my PC. It wouldn't start cause of a faulty POWER button. I brought it to…read moreJeff and he was very nice and courteous. He told me the part needed to be ordered and he'd let me know how long it was going to be when he received the part. Jeff kept in constant contact with me and did an AWESOME job on my computer. When this problem was going on I had my Mom in the hospital. I was there each day til 8:00 p.m. and when Jeff was finished fixing my computer he brought it to me at the hospital which I thought was amazing. And he didn't charge me extra for bringing it to me. I paid him an extra $10 dollars for doing that and it was worth every penny. There just isn't many stores like this around anymore....if I could give 10 stars I would have. P.S. Jeff also let me have my computer without paying him. It was a Saturday and his shop was closed Sunday. He said it's fine for you to come and pay me Monday. I couldn't believe it...his trust in me.

Knowledgeable, fast, available, determined. David and Kathy got me out of a mess that took me 30…read moredays to resolve. They did it in ONE day. And they charged me less then someone else charged me for NOT fixing the problem. Apple Care tried but could not help. David quickly self-learned my accounting software to get my business data recorded again. So very grateful. Reasonably priced. Worth it to go well out of your way to use these people. I'm so relieved to know I finally found someone who gets it done.

Had warranty work and an upgrade done to my imac. They were knowledgable, pleasant, and fast. Good…read moreexperience

Mike is absolutely fantastic. He got back to me right away and knew how to solve the issue within…read moreabout 30 seconds. If it was not for me, I think he would have solved it in less than 10 minutes. He reached out to me and was willing to work around my schedule, patiently working with me when I had time. Mike knew just what to do an solved the issues remotely. We had a problem that involved my computer and my son's, and Mike solved the both. If you are looking for someone who solves the problem quickly with expertise and confidence, Mike is your man!

The quicktex response was excellent. I had a mail problem and he fixed it in under a half hour…read more Excellent service and very professional. PT

I only interacted with Angelo via phone, but I was impressed with his honest evaluation of whether…read morethe job I was inquiring about would be worthwhile. He did his best to guesstimate the cost of a service call based on a similar recent job, and compared that to replacement cost; it's likely not worth it, but he chose honesty over a sale. Would come back in the future.

This is the best computer repair place around. The guy who runs the business was Absolutly…read morewonderful. My laptop screen was broken and because the screen was more than he quoted me originally, he didn't charge me for labor. He was very accessible, and extremely helpful explaining everything as we went along. He was also very understand as I'm a college student and needed it done as quickly as possible. He has my business for good!

The guys are very knowledgeable and helpful. I would definitely recommend them to anyoneread more

The great thing is that they're very helpful very kind and usually have the solution to most of…read moreyour problems. I just had a small bad experience dropping off my PlayStation five to get a few things fixed but at the end they still helped me out and made my PlayStation seem like brand new. Thank you guys