It's an outstanding experience from reception, to cleanings, to minor dental work to major dental…read morework. Dr. Tanzi and the team are well trained, seasoned and compassionate pros. Dr. Tanzi is an outstanding dentist who embraces newer technologies to make for a better patient experience. I love the crown in a day! In several situations, she personally made sure I got to the right specialist and talked directly to them about my situation before and after my visit - great follow-through. Whenever I arrive at the office, I am consistently met by staff who truly seem enjoy their work, colleagues and patients. I am impressed and thankful for the great care and personal follow-ups I have received. Love this practice!

Good at cleanings/dental work, but very concerning business practices/policies. They tell clients…read morewho have Dental insurance that they have co-pays for cleanings (like medical co-pays) when in reality they are "OUT-OF-NETWORK SURCHARGES". I called my insurance who confirmed there are NO such thing as "co-pays" with our dental plan! When I confronted the office manager and subsequently the dentist about this (after being a customer for 20 years), the dentist told me to "think of insurance as a coupon". I'm sorry but our Dental Insurance is not cheap and is in no way "a coupon". Their charges (and extra surcharges) for any type of dental work are astronomical because they are "Out of Network" with all insurance plans. They also added a ridiculous, rigid policy charging if you need to re-schedule an appt. They are now in it to milk every $ possible from you....very sad that they went this route!

I've been a patient of theirs since they first opened in 2013 and have noticed my patient…read moreexperience has been less than desirable these past couple if years. My routine teeth cleaning has always been with the use if an ultrasonic scaler as I am prone to heavy plaque & tartar buildup and has proven to always be effective. My last cleaning a month ago was done by a manual scraping instrument during the entire cleaning and asked to have water spray scaler used instead but was ignored.Also I was told i had a small abscess infection on upper gums and asked for an antibiotic to help reduce/eliminate it so as to not worsen while on vacation and they denied my request. Other issue i had at this practice was the high turnover rate with the many different dental hygienists that have gone through the revolving door. As soon as I found one that I really liked she was gone by next cleaning which I get done 3X/year. Lastly, I am finding the original dentists who opened the practice are hardly present in the office any more only to be replaced by more different and new dentists which doesnt help cultivate a consistent and familiar rapport patient-dental provider relationship. I guess gone are those days...and oh by the way this dental office does NOT accept my dental insurance plan as of late for ANY dental service.

If you want to be talked down to, go see Dr Seith. If you want to be made to feel like asking…read morequestions is stupidity then go see this person. Many people have anxiety about going to the dentist. When they muster up the courage to finally do so then are treated with condescension, its the worst. I don't even want to give one star but was made to.

I had a couple of chipped teeth and was able to get an appointment very quickly…read moreDr. Mohini Shinde took great care of me. It was quick and painless. she is the most compassionate Dentist that I have ever had. I also had my teeth cleaned after. The hygienist Stephanie was great too. great sense of humor. The whole office is great and very professional. Thank you Westborough Family Dental office Hayley

I decided to go to Westborough Family Dental for a second opinion and the dentist who owns the…read morepractice is fabulous; her name is Dr. Mohini Shinde (pronounced Shinday) and she was just lovely as were her support staff, thanks everyone! It was late in the day, and I have a problem that involves pain and they were all as nice as could be, and I sure do appreciate it, as I am not the calmest patient. I would recommend this knowledgeable Dr. Shinde to anyone looking for a dentist. She is obviously SUPER smart and took the time to make me feel as at ease as was possible. Thanks again,

This has been my dental office for 26 years! I went on the recommendation of a coworker when I…read morefirst moved to the area. Since that time, the office moved locations from an aging building in Ashland to a gorgeous new space in Southborough! The office staff are friendly and thorough. We had a wonky insurance policy that only provided X-ray coverage every other year and they never balked at the request to check with the insurance if it was an "on or off year" for me and my young kids. I cannot say enough about the hygienists at this practice! I have grown close with one and going in for my cleaning every six months is like catching up with an old friend over a beverage. Dr. Rubin is calm and non-alarmist. Dr. Silva is engaging and attentive. I have not met Dr. Gene but hear he's great, too! I have never hesitated to recommend this practice to anyone in need of a new dentist!

Everything stands out about Family and Cosmetic Dentistry. Front desk reception is always…read moresensitive and caring, as well as business like. Dentists practice with absolute professionalism, give the best advice I've ever received and do their jobs without error or doubt. Dr. Rubin knows his patients and makes you feel as important as you are!

Wonderful as always! Great staff! Family has been going to Hopkinton for 9 years. They're just like…read morefamily. Thank you as always, Kathleen, Patricia , Nicole and Dr Parks.

Dr Park is a great dentist. He compassionate and very dedicated in his work. He is the person to go…read moreto because of great service . They have a very caring staff and great office . The best choice to go to if you live in hopkinton and the area.

I love Dr. Portnoff. She's really good in being a dentist. I brought my son here for a dental…read morecheckup and she's really extra careful of my son and it's needs. I was surprised that my son didn't even cry when she checked his teeth. My sons said he loves Dr. Portnoff after that. She's really accommodating and a nice person. The office is really good and clean too specially her things. The clinic is really cool and kid friendly.

THE. HORROR! Two weeks ago, I went in for a cleaning and I…read moreleft in pain and angry tears. The hygienist did not let up on how I needed to floss every day. Every 5 minutes, she was reiterating her point. I get it, lady, I am an adult and of above average intelligence. I do not need you to keep making your point. When she likened scaling my teeth to "scraping barnacles off a boat" I knew that I'd never return again. Why would she feel the need to shame the patient? But it got worse. The hygienist was really ruthless in her cleaning. And just when I thought she'd finished, she said, "That was the first pass. Now I'm going to go back for the second pass." Why was she not doing it right the first time? Never have I been to the dentist and had such a painful and debasing experience. I stopped her before she could polish my teeth and "teach me how to floss and brush my teeth." I am 37 years old, with a mouth full of teeth....I think I've figured out how to do those two things by now! I was already annoyed at the administrative side of this practice as they require you to pay for services upfront and then you have to collect reimbursement from your insurance company. This is inconvenient as then you have to take a check to be deposited, but it also points out how over-priced Portnoff's practice is as her fees consistently exceed the allowable deductions. My family will be finding a new dentist and I caution yours against going here.

Recently had a dental procedure. Everything went well. Dentist and hygienist both professional…read more After the procedure, I paid before leaving. Later I get a statement from my insurance company with my expected out of pocket expense. What I paid was more than my expected out of pocket. I called the office to clarify, and was told that not everything was run through the insurance because it wouldn't be covered. This was not a cosmetic procedure, it should have been covered and definitely should have been submitted to my insurance. (Counts towards max out of pocket) Very sketchy billing practices. Great office, but I will definitely be more diligent when asked to pay .

I came to Elite Dental in December 2025 with the goal of starting Invisalign treatment.It was very…read moreimportant that I work with a professional and come up with a plan . I followed each step of their process, including an initial cleaning, xrays, a fitting appt, and an additional cleanings - all separate visits they required before moving forward. On the day of that appointment, I encountered unexpected traffic and called ahead to let the office know I would be approximately 15-20 minutes late. I was told that was not a problem and was rescheduled for another time that same day. However, shortly afterward, I was informed that the practice no longer wished to have me as a patient. This was extremely surprising and disappointing. I was told I would receive a referral to another provider, but I never received any follow-up communication. What made the experience even more frustrating was the lack of communication after my dismissal from the practice. I had to send multiple emails requesting my dental records before receiving a response. When I finally did hear back, there was no acknowledgment of my questions, no explanation regarding my treatment status, no referral information, and no guidance on next steps. The response consisted only of a code to access my records. There was no discussion of continuity of care or any clear exit plan to help me transition to another provider. As a result, I am now forced to start the entire process over with a new provider after investing significant time and effort into meeting Elite Dental's requirements. I trusted this practice with my care and was committed to moving forward with treatment. Unfortunately, the way this situation was handled felt unprofessional, lacked basic patient communication, and left me without the treatment plan I had spent months working toward. Up until this last week, I was planning to recommend this practice a friend. Based on my experience, I cannot recommend this practice

I went to Dr. Tutin for many years. He was a good dentist but he read me the riot act because I…read morewould not get X-rays done as often as he wanted. At one appointment he told me he was okay with it as long as I didn't hold him responsible for some catastrophic dental issue that might arise from my lack of X-rays, but the following appointment 6 months later, he became very aggressive and told me I could not come back unless I agreed to his X-ray requirements. So obviously I did not return. And the fact that at first he was okay with very limited X-rays and then the next appointment he wasn't and was much more aggressive... tells me it was more about the money and not really that something could go horribly and inexplicably wrong without X-rays. I always found him a bit aggressive... maybe short-man complex... but, in fairness, he was a good dentist otherwise. Good luck.

This place is AWESOME! You may think I am crazy.. why would I say a dentist office is awesome?…read more Well I'll tell you.. I went in for the first time on Monday, as I moved from CT and needed to find a new dentist. Dr. Tutin had such good reviews I figured I would give them a shot. I am really picky about my teeth and I am SO glad I decided to come here! I was warmly greeted by both the receptionist and the office manager when I walked in at 9am. They are both very sweet ladies. I sat down for less than 10 seconds before I was brought to the room with Emily, who was another very sweet woman. (I have never NOT had to wait at a doctor's office- so this was already a good sign for me.) She cleaned my teeth the best out of anyone who has in the past. How do I know this? My teeth were still sore 36 hours later. It wasn't a bad sore- it was one of those good sores when you know they really did a good job! Now here's where the fun comes in.. after Emily was finished, she brought in Dr. Tutin, who was extremely nice and seemed genuinely interested when asking me questions about my life as well as my past dental history (obviously). He also noticed on my chart that in a couple days I would be celebrating my birthday... and not only did I get a sweet new toothbrush.. but Dr. Tutin gave me another gift for my birthday- tickets to my favorite sports team and favorite place on this planet. WOW! He is honestly my favorite man! I have recommended his office to everyone I have come in contact with the past 2 days and I am recommending him to you! If you're looking for a new dentist in the Framingham area- this guy is your guy!!! Their office is right off of the pike and very easy to find and they are very kind, approachable, and will work hard. They also stressed to me that they will never do something that my insurance doesn't cover without running it by me first.. even if it was $0.55.. they still won't do anything without telling me. I LOVED that! People- GO TO THIS DENTIST OFFICE! THEY ARE THE BEST

Such an amazing experience at Dental Solutions in Northborough! They are so kind and thoughtful;…read morealways explaining each step of the treatments they are doing or proposing to do, and with state of the art equipment and highly skilled Dentists and Staff! I used to have a lot of anxiety and hesitated over calling and visiting a New Dentist, and I am so glad I gave Dental Solutions a chance! The receptionist is very knowledgeable, calming and puts your mind at ease immediately! I only wish I had called them sooner. Anyone who needs Dental repairs/cleaning/a New Dentist, but keeps putting it off out of fear or embarassment or anxiety, will be halfway done with their Appointment thinking the same thing I did: "I should've done this a year ago! What was I waiting for? These people are awesome and after this I can actually smile again" Huge Thank you to Dental Solutions Northborough Please take good care of your teeth, it's okay to procrastinate in other areas of life, but you don't want to learn you have 12 cavities that need root canals, 2 extractions and 2 implants/crowns to get Lesson learned! This was the best place I could have gotten that work done! 5 Stars

High quality, affordable healthcare is everything! I feel fortunate to have found this dental…read moreoffice several years ago. Aptly named they have solved so many problems for me in that time. Super talented Doctors they are compassionate and gentle, not a common combination in my experience. My hygienist is super thorough, friendly and funny. The office staff is insanely efficient and a pleasure to deal with. I recommend Dental solutions of Northboro without reservation!

Great little office near downtown Hopkinton. It's great that I can make appointments for myself and…read moremy son in the same building! Ellen the dental hygienist is incredible! Super friendly and always sure to let me know what she is doing and why, and super gentle during cleanings.

This might be a rare incident but I feel it's worth posting…read more My son's palette expander broke off in his mouth and a long piece went inside his body. The X-ray found it in his stomach, where it still is. He has been to the ER twice and is terrified of surgery. The staff was apologetic and removed the device after it broke off. But before that, they called to ask if my son could come in at 10:45 instead of first thing, since he didn't have an appointment. I keep thinking about that and how it made us all feel. I know accidents happen and there was no guarantee it wouldn't break. We did assume that would never happen, though. I strongly recommend bringing your kiddo to a place that takes an emergency like this as seriously as we do.