1. Traci Portnoff, DMD

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Westborough, MA

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Traci Portnoff, DMD

4.0 (5 reviews)
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Services - Traci Portnoff, DMD

Cavity treatment

Dental exams

Tooth filling replacement or repair

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Elite Dental Studio

Elite Dental Studio

3.5(34 reviews)
0.2 mi

Fantastic place. I've been a patient for the past couple of…read moreyears. Extremely friendly and professional staff. Great work, latest instruments and always on time. I don't know anyone who enjoys going to the dentist, but if you have to go I highly recommend Elite Dental care.

I am writing to express my disappointment regarding my experience at Elite Dental office today…read more Before beginning my treatment plan, I specifically communicated that I did not want to be repeatedly reminded about the restorative work that I had decided not to proceed with at this time. I understand the clinical recommendation and the concerns associated with delaying treatment, and I have never indicated otherwise. However, I had clearly expressed my wishes and asked that this matter not be repeatedly brought up in a way that makes me feel pressured. Despite my request, the continued reminders and the tone and attitude I experienced today made me feel that my wishes were not being respected at all. I found the interaction very uncomfortable and, frankly, disrespectful. I did not expect to be treated this way, particularly after I had clearly communicated my concerns. This is patient coercion and a violation of patient autonomy. While I fully understand that providers have a responsibility to make treatment recommendations and communicate potential risks, patients also have the right to make informed decisions about their care without feeling repeatedly pressured or uncomfortable because of those decisions. I had intended to continue receiving my dental care at your office. However, given the repeated reminders despite my prior requests and the disappointing experience I had once again today, I have decided not to continue my care with your office. I believe patients should feel respected, heard, and comfortable when receiving care, even when they choose not to proceed with a recommended treatment...

Traci Portnoff, DMD - generaldentistry - Updated November 2026

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