It's been years upon years coming here at least since Covid…read moreThe pups have been making there way here Some of the gang is no longer with us And others are fairly new to PawPlex and the great grooming treatment they perform Getting poodles or doodles of some sort groomed Can be a sunny day Or rain on the parade PawPlex definitely has been Keeping things on the bright side With eye catching grooming Marley ( mini poodle) Reesie ( labradoodle) And new to PawPlex Mila ( standard phantom poodle) Have been coming here enjoying their grooming Customer service is great Easy to book appointments Convenient hwy access nearby And they always seem willing to accommodate Let the video and pics speak for themselves The dogs are happy, excited and ready to show off The attention and detail given to them Will be coming back in for more grooming

we had a family emergency and needed to leave with a day notice. they were very fast to respond and…read morevery accommodating. when we showed up they were quick to take our dog to the back. they sent an email halfway through her stay updating us on her, letting us know she was happy and having a good time. when we showed up to pick her up she seemed a little out of it, not really acknowledging us when she usually gets super excited. the first thing we noticed was her right eye. it was bloody and almost looked infected, there was yellow pus coming out of her eye. we asked the young girl at the desk what happened and she had no idea. she went to the back to ask someone else what happened and when she came back all she said was "we had a lot of big dogs here today, they were all playing together" we never selected anything involving group play, she is a very friendly dog but as a business you should think about the liability. we never gave any type of permission for group play and to find out the dogs were roughhousing...not a good look. we will not be coming back here and the vet bills WILL be coming to them. (pictures were taken after cleaning up her eye) UPDATE: Terissa called and gave us a more detailed explanation of Harleys stay there. she explained that they have turf in the back and something could've gotten in her eye, that could be the reason for her eye being irritated. she offered to cover vet bills and Harleys stay there. she was definitely very apologetic and we really appreciate her customer service. that is how you do business. thank you Terissa!

I'm new to the area and needed to find a place to groom my little pup. The owner was great at…read moregetting back to me through text message (as their voicemail states). Unfortunately there was a mixup and she scheduled me for a day when they are closed, she apologized profusely and gave me a discount on the grooming service! Very attentive and genuinely wanted to make up for her mistake. Shampoochies did a great job grooming my little pup, she generally doesn't like being groomed so I appreciate that they gave her special attention. They also don't force the dogs to be blow dried if they don't like to be, and will wait for them to air dry if needed. Lastly, when we got home she had these adorable little bows on. :) Give them a try if you're looking for a groomer!

Ki loves everyone at Shampoochies. He always so excited to go and he always comes back smelly great…read morebut not perfumed, with a coat so silky and soft. Strangers regularly comment on how wonderful his coat feels and how good he smells. This is even 3 days after he's been groomed and has been playing hard for those days. When I wanted to bring him weekly, they said he didn't need it - so no false up-selling which I appreciate. They now have a day play offering with great prices. While I've transition to more work from home, so he doesn't need to go to day play as often, I wouldn't hesitate to send him there if he needed to burn off some extra energy or needed the interaction of other dogs. In short we both love the staff and would strongly recommend to anyone looking for a groomer.

It was my first time bringing Cloud here for a mini groom and she came out looking and feeling like…read morean actual cloud. As the owner of a double coated dog, my biggest fear is when a groomer doesn't ask for permission and just ends up shaving the dog, but the groomer followed my instructions and just let me know the matted areas so I can brush it out myself. I am really happy with the service and will be back regularly.

Let me start off by saying I DO NOT RECOMMEND THIS PLACE…read more The first issue I had was that although they were priced too high for the service, they went on to text me half way through the grooming session to tell me that they were assessing $15 because my dog wouldn't sit still. When I arrived to pick him up they showed me a video of the woman shaving his foot and him pulling his foot back. This, they said, meant two people were required; hence, an extra fee was assessed. My dog is 8lbs by the way and not aggressive at all. Next, when I picked up my dog they attempted to charge me another additional $15 because they assumed my dog was over 10 lbs even though I had already told them he was 8.4 lbs. The didn't re-weigh him, they just charged me based on their assumption until I said something and requested they weigh him there. He was 8.4 lbs. Lastly, my dog had fleas the next morning. When I texted them about this, she asked if he does monthly treatments. Yes, I said. Her response was then essentially "well, I wish I knew why your dog is on the treatment but still gets fleas". For a split second, I could appreciate the humor, but then I remembered the $91 I paid for this terrible customer service. I mean, if this is acceptable for you, then cool, but it isn't for me, so we won't be back, and I do not recommend.

Friendly customer service to meet all your dog needs... Warm…read morewelcoming environment and overall clean stations!

I hope this message finds you well. I am writing to express my deep disappointment and concern…read moreregarding a recent experience we had with your pet grooming service. We have been loyal customers since our first dog, and it saddens me to say that our recent visit has left us questioning our continued patronage. Our dog recently experienced severe skin irritation after a grooming session, leading us to an immediate visit to the emergency room and subsequent vet consultations. This has been an incredibly distressing experience for us, as we have never encountered such issues in our previous visits. What has added to our disappointment is the response we received from your team. Instead of acknowledging the possibility of any responsibility, the groomer was defensive and dismissive even when we provided our vet's medical notes. We understand that accidents can happen, but the lack of empathy and accountability in your response was disheartening. Moreover, we were disheartened to overhear your employees nitpicking about our complaint, thinking they had put us on hold. This level of unprofessionalism further eroded our trust in your establishment. As loyal customers, we expected a more compassionate and understanding approach during such a distressing time.

I get my two dogs and cat groomed here and they are amazing. Violet and Rose always do such a great…read morejob especially with my bernese mountain dog who always has so much fur and undercoat. I followed Violet from her old location and have been taking my pets to her for years. She is very detail oriented and if she ever sees anything of concern she'll bring it up to me which I really appreciate. She always has the pets wellbeing foremost in her mind and often discusses with me what grooming is right for them rather than just trying to add unnecessary services. They are also very patient with my cat who has definitely scratched them multiple times but they still give their best effort. The office staff are also very nice!

We regularly take our two dogs to this hospital, and the groomers there, Violet and Rose provide…read morethe upmost care for our pets :) Eddie and Cocoa come back looking pretty and clean. Additionally, the vets are knowledgable and professional-I strongly recommend this animal hospital!

Just perfect! My little guy looked amazing! And the nicest people. They explained everything very…read morewell. And answered all my questions!

This is an excellent salon with nice staff! A great place to take your pets for their grooming!read more

I've taken both my dogs here for years. They do a fantastic job grooming them with minimal stress…read moreto the dogs. Cuts are always done as I ask and to my satisfaction. They call when they are ready for pick up and always smell and look soooo good!

We have been going to Doggie Do's for years, and my doodle always looks beautiful after her…read moregrooming there. They treat the dogs like family. On one occasion when I walked in the front door, I could hear one of the groomers in the back speaking encouragingly and sweetly to a dog as she was bathing it. She didn't know I was out there. It warmed my heart to know this is how they speak to the dogs when no one else is around! It shows they really care.

We normally do not comment, but this business has just displayed the worst customer service ever…read more In a word: rude. We called to let them know that our dog came back from their location scrathing and we found a bug of some sort on him. Immediately the person on the phone accused us and said that it was not possible. When we simply asked to finish, she said "I will not let you finsh." and hung up. If you love your pet and generally like respectful human interactions, then don't use this place.

Stephanie is an awesome groomer! D.O.G. Spa is closed now, but she grooms at Swanky Paws Pet Spa…read moreright down the street. Their # is 770-696-9463