It's been years upon years coming here at least since Covid The pups have been making there way here Some of the gang is no longer with us And others are fairly new to PawPlex and the great grooming treatment they perform Getting poodles or doodles of some sort groomed Can be a sunny day Or rain on the parade PawPlex definitely has been Keeping things on the bright side With eye catching grooming Marley ( mini poodle) Reesie ( labradoodle) And new to PawPlex Mila ( standard phantom poodle) Have been coming here enjoying their grooming Customer service is great Easy to book appointments Convenient hwy access nearby And they always seem willing to accommodate Let the video and pics speak for themselves The dogs are happy, excited and ready to show off The attention and detail given to them Will be coming back in for more grooming read more

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we had a family emergency and needed to leave with a day notice. they were very fast to respond and very accommodating. when we showed up they were quick to take our dog to the back. they sent an email halfway through her stay updating us on her, letting us know she was happy and having a good time. when we showed up to pick her up she seemed a little out of it, not really acknowledging us when she usually gets super excited. the first thing we noticed was her right eye. it was bloody and almost looked infected, there was yellow pus coming out of her eye. we asked the young girl at the desk what happened and she had no idea. she went to the back to ask someone else what happened and when she came back all she said was "we had a lot of big dogs here today, they were all playing together" we never selected anything involving group play, she is a very friendly dog but as a business you should think about the liability. we never gave any type of permission for group play and to find out the dogs were roughhousing...not a good look. we will not be coming back here and the vet bills WILL be coming to them. (pictures were taken after cleaning up her eye) UPDATE: Terissa called and gave us a more detailed explanation of Harleys stay there. she explained that they have turf in the back and something could've gotten in her eye, that could be the reason for her eye being irritated. she offered to cover vet bills and Harleys stay there. she was definitely very apologetic and we really appreciate her customer service. that is how you do business. thank you Terissa! read more

The PawPlex - Pet Groomers Near Me - Suwanee, Georgia

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They are the most amazing groomers ever. Ben and Pepper are my babies and they can be a handful. Paw Plex is the only place I'd trust with them. You will not be disappointed! read more

I am disappointed at the negligence of these groomers. My fiancé brought our dogs for a full grooming service. Australian shepherds. You could clearly tell that 95% of their body had never been shaved before and it was their ORIGINAL silky/luscious coat. We got them back and their whole BODY was trimmed down with a shaver. I guess he saw another dog being groomed and apparently said that would like nice on our dogs. The groomers neglected to mention the risks of trimming down a long double coated dog to him. If this is your profession, isn't it your job to advise the customers of the risks of such things? My silky dogs' coats are now permanently ruined. They should have been given an undercoat rake and an outline trim, like they've always gotten from other groomers. All I ask is that you please educate your groomers to advise customers, as they are supposed to be the professionals/experts. Brittany, I appreciate the apology, thank you. UPDATE: after leaving a professional and appropriate "critical review" for the company, I was left with a childish reaction from the owner. I accepted the apology from Brittany, but poor Joel is upset and said that I am "not welcomed back". Silly goose, I wasn't planning on coming back. Not everyone can take critical feedback, but it's the only way to grow and be better. Brittany - I genuinely appreciate you acting much more professionally than Joel did. Thank you again, Brittany! read more

This is after their "grooming " service. My dog was dropped off at 11:30am and was not ready for pick up until 2:33pm (when I got a call for pickup). He was scheduled for a bath, paw trim, and nail trim. The lack of communication and effort to complete the service paid for is unacceptable. I called once we got home to ensure I had selected the proper grooming service,which I did, and sure enough they then excused their lack of service by suggesting my dog was yelling while they tried to trim paws. Fair enough, but too little too late for such excuse. This should have been communicated as soon as this became an issue. Not after a 3 hr wait, not after paying for the "full" grooming service, and certainly not ONLY after I called and confronted their lack of service. Side note, my dog has been whimpering ever since I picked him up. I will not assume anything, but he is not one to whimper unless injured. Will not be coming back here again. P.S. the individual who answered mentioned to bring him back the next day so they can trim the paws... Sure thanks for attempting to solve the issue, but all that did was reassure my intuition that the groomers were well aware they did not complete the service and would only bring up a solution if and only if I called. I will pick up a pair a scissors and complete your job myself. What a waste of time and money. read more

The PawPlex - Pet Groomers Near Me - Suwanee, Georgia

Great groomer in Suwanee. Have to call so many times to get through to someone and grooming is always booked out, but that shows how popular they are. We moved to Dunwoody area, but we still make the drive out there. I wasn't able to find a good place like PawPlex especially for the price they charge. So many groomers have messed up our little schnauzer, but PawPlex always does a great job. And they make sure they understand exactly how we want the cut. read more

I have never had such a wonderful care for my dog and I've had my standard pool for a long time. Teresa is such a pro and a perfectionist

First and last time going here. My BF took our dog to get groomed, when he picked her up they failed to mentioned to him that they had cut a piece of her tail. She had dried up clotted blood. Pictures are after I clean her up. read more

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New to the neighborhood. Did a search on Yelp for a groomer. Meanwhile I came upon two Scotties who were beautiful. The owner recommended PawPlex. What a wonderful find. My Scotty was groomed perfectly. Better than any other groomer I have had. Thank you!!! read more

We take our mini poodle once a month for full grooming $55.00 and a toy poodle every couple of months and they just love it. Everybody is amazing with dogs and our dogs always smell so good when they come home. The cost of grooming is about the average as we did try out couple of other places before. They used to get bandannas for every visit at first but not anymore. read more

Great service, fair price. Cynthia is the one that usually takes care of my 2 goldendoodles, and she has been doing pretty good with them. read more

I will give this place a top star rating because my dog was perfect! My only concern is my dog was there too long, 6 hours! My Saturday was busted! This was our first visit and I didn't know what to expect. Hopefully, on our next visit it won't take too long. Super nice people too! read more

I bring my dog Koda to the PawPlex 2-3 times a week for daycare to give her some exercise and she loves it. She is always very tired and never wanting to leave. The staff are very friendly and seem to enjoy their work. The only thing I wish they had was more pictures of the dogs. They have an instagram and facebook but rarely post. In the beginning I had wished I saw more of what she did all day. Overall, we love the PawPlex and recommend it to any energetic dog parents! read more

The PawPlex - Pet Groomers Near Me - Suwanee, Georgia

They did such a great job! Look at this happy boy ! We got a full groom, teeth brushing, and nail filing. read more

The PawPlex - Full groom - Pet Groomers Near Me - Suwanee, Georgia

Always on time. Quick service. Good value. Lucy HATES baths but does well here. Petsmart sucks, yea I said it. If you love your dog DONT go to Petsmart. read more

The PawPlex - Lucy. - Pet Groomers Near Me - Suwanee, Georgia

Great service! They groom cats. My long hair Persian cat gets lots of knots and they handle him beautifully. They use a drier shampoo process that is less traumatic for cats. Highly recommended! read more

We take our dog to The PawPlex three times a week for daycare. Overall, it's a good place. The staff are friendly. The shop is located in a strip mall, close to Suwanee Town Center and there is ample parking. Most of the time, the check in/ out area is clean. There have been afternoons when I've picked up my dog and it smelled like wet dog or there were heaps of fur on the carpet at the door. It is what it is though--they have grooming and other services available, after all. When my fiancé inquired about all of the scratches my dog was coming home with, the staff stated it was likely due to my dog trying to escape the kennel during lunch time. I wish The PawPlex had web cameras for their customers to check, like some other doggie daycare shops. Some of us would love to see how our fur babies are doing while we are away at work. Wishful thinking- perhaps one day they will consider! read more

The ladies here at PawPlex handled our 70lb lab mixes like absolute pros! Our boys are getting their nails done and the staff dealt with them with no problem! Thank You. read more

The PawPlex - Calvin and Sullivan - Pet Groomers Near Me - Suwanee, Georgia

Very disappointed... We have depended on PawPlex several times over the last few years. Our dog doesn't like to be crated , so we like the extra freedom he has at PawPlex. The only drawback is that it smells like wet dogs when you walk in. Yesterday, we picked up our small dog and there must have been lots of dogs still waiting for their owners too because we could hear the barking. Our dog and his blanket smelled sooo bad !! They only open from 3-5 on Sundays for pickups, but we assume someone feeds and lets the dogs out Saturday evening and Sunday morning. Apparently not!! Although it was raining, we rode home with windows partially open because the stench was so bad! We were told he just had an accident and they didn't have time to clean it upHe's a small dog, so no way could he pee on his blanket one time and it smell like that . Update!! The owner, Joel, contacted us immediately and rectified the poor service by refunding our costs and by promising this would not happen in the future. read more

My Great Dane loves coming here to play! It is one of the very few facilities that allows him to play with other dogs since he is intact. We get great feedback from the staff when we pick him up. read more

I love Pawplex! Ruby is regular! great people and great service. I would recommend to anyone.

Review for the boarding: Price is better than anywhere else I could find AND the dogs are not kenneled for the whole time. At least I would like to believe they did not keep my dog, Caesar in a kennel for the whole time. When I picked him up, he was ecstatic to see me but was not crazy with energy meaning he had some level of activity for the week. I've placed him in a kennel service before for 4 days and paid for ONLY the kennel. When we got home he was crazy for about 30 minutes so I needed to find a place where he could interact with people and other dogs while paying a reasonable price. Caesar does have some scabs around his elbows but that is not a huge issue. I'm guessing it's from the 7PM-7AM overnight stay in the kennel. He seemed happy when I picked him up and he's happy to be back home. I left him for 9 days and will definitely come back in the future when needed. All staff members were very professional. read more

The PawPlex - Caesar after a 9 day stay with The PawPlex. Red lips is due to him sniffing an ant hill when we got home, not due to boarding. - Pet Groomers Near Me - Suwanee, Georgia

I very much appreciate being able to select an appointment time and not have to leave my dog all day. The groomers do a terrific job and my boy looks so handsome when he come home! read more

PawPlex is fantastic ! They have been keeping our " Coco" ( a 14 lb. Maltese) for 3 yrs. now . The employees are friendly and "Coco" have been well cared for when being groomed. For me they are the best around my area. read more

The PawPlex - Pet Groomers Near Me - Suwanee, Georgia

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My first experience with PawPlex has been great so far!!! I requested a quote and had a few questions... the owner responded quickly and was very thorough in answering all my questions. I was able to make an appointment and get the info. I needed to make the right kind of appointment for my pup!! I'm so excited to see Teddy groomed for the first time and I will be sure to follow up with post pics! Great businesses start with great people... **post appointment follow up: My pup Teddy looks great!! Since it was his first visit to the groomers he was nervous and anxious, but they managed to do a wonderful job! I'll definitely be bringing him back in a month or so... hoping he'll get used to the clippers! read more

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My wife and I have been taking our lab pup (Peyton) to Pawplex for daycare since he was just a few months old. He is now just over 1 year old. Every time i pull up to the front door to drop him off his tail starts wagging and he practically darts inside, so they must be doing something right lol. He must play his heart out because he goes down for a long nap as soon as we get home. The staff is very friendly and we just recently boarded him overnight for the first time ever. We were worried about how he would react being away from us overnight for the first time, but when I came to pick him up the next day it seemed like he didn't want to leave. Guess he was having too good of a time with all his friends. I would highly recommend PawPlex to anyone looking for a daycare service (full or half day) or needing to board their pup overnight. And the best part is...they offer the most reasonable prices in the area. read more

The PawPlex - Peyton's one year Birthday - Pet Groomers Near Me - Suwanee, Georgia

The ladies that were there were absolutely amazing. Sorry I didn't catch their names but were Very friendly. It was my first time that I brought my puppy there and they did they great job. read more

The PawPlex - Was exhausted from her first mini groom. - Pet Groomers Near Me - Suwanee, Georgia

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I took my dog there while I was in the area for a work item. He stayed 4 hrs. He loved it!!! I wish I lived closer so that he could go every day. Not 5 star because the in-take was a bit bumpy, but he was very happy and everyone was friendly to him so I would definitely go back. read more

I would like to thank the ladies at PawPlex for taking such good care of my dogs and making them look so good. read more

The PawPlex - Pet Groomers Near Me - Suwanee, Georgia

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Excellent place to take your pup of any size . My pup had anxiety from his first groomer and PawPlex crew made him feel absolutely calm. He loves going there to play and get pampered. read more

Let me just start by saying I have a labradoodle and goldendoodle, both very high maintenance when it comes to grooming. I have been to countless groomers in the area and I can honestly say Teresa is hands down THE BEST in the area! Not once have I been disappointed with their grooms, even when I take them in with mats which I know can be frustrating for a lot of groomers but she is always handles it nicely. Pictures don't lie! read more

The PawPlex - Pet Groomers Near Me - Suwanee, Georgia

I have taken my dog Clover here for both grooming and boarding. For grooming he just got his nails cut but he has always has a great time. He totally freaks out when I try to do it but apparently he behaves for the groomers. Must be their special skills! For boarding they let me take a tour of the facilities first which was great. Each animal has a crate and for the majority of the day is let outside to play with all the other dogs. I was able to bring both wet and dry food since they have a freezer. I bought the 20 day package for $440 which comes out to $22/day, the cheapest that I have ever seen anywhere! They followed all the instructions I gave them and Clover seemed very happy after I picked him up from a 5 day stay. The only complaint I have is he seemed to be limping a little and one of his ears was slightly infected. I will include instructions next time about cleaning his ears so that shouldn't be a problem. Getting to the actual location you have to take a u-turn which is a little annoying but it's not a super busy road so it's not a big deal. There's always plenty of parking in front as well. read more

We take our minature poodle to Paw Plex to be groomed and she loves it there. Paw Plex also offers day care and boarding. I have never used them for either of those services but I did tour the facility and it was very clean and the sweet doggies I encountered seemed to be having a great stay. Groomers here are amazing. All the staff are great with my Roxie girl and I highly recommend Paw Plex. read more

My first visit with my hyper pup. Got in contact with the owner Joel and he was very helpful with all of my questions! Was able to get a quote beforehand and decided to stop by this morning. We were in and out within a matter of minutes! By the time I payed, my dog had his ears cleaned and nails trimmed. All the ladies that worked there were very kind and wonderful to the dogs. Definitely check them out! read more

I have a 3 legged large dog. I only trust Teressa with his care. He needs time for his groom as he is an Old English Sheepdog and requires more down time due to his special needs and rest for his remaining front leg. read more

Thank you Paw Plex for the excellent grooming you provide to my Cavalier King Charles, Max. I choose to keep his hair short and Brittney always trims his fur to my specifications. read more

PawPlex gave our 2 year old mini Golden Doodle the best groom he's ever had. Very well done.

We take our pups just to get their nails done. You can do just walk ins for nails. The girls are always so patient and help. They are also gentle with our babies. We have one pup that will pull her legs away but the girls don't get frustrated and sometimes another girl will help! I would definitely recommend them! read more

Went in for our first experience, our appointment was at 10 and I was told I needed to leave her there for 3-4 hours(never told me this before my appointment), as I stated I was not comfortable I got attitude from Teresa saying "most people are comfortable dropping their dogs off" well I'm not most people. Also the poor little girl with the bubbly personality at the front, you don't have to work there and be treated like scum in front of customers by your own manager Teresa. They got a new phone system which as any of us could imagine tackling the first time isn't easy, her boss had no issue yelling at her for any minor mistake in front of me. Teresa if you are that miserable and don't like your job don't do it.. no one is forcing you. Worst manager I have ever witnessed in my life. Cannot imagine the treatment of the animals if that is how she treats a human being who can actually speak for themselves. read more

My dogs seem to really like this place and I LOVE that they aren't crated the entire time they are here which makes me feel better about dropping them off or picking them up early/late. They are really reasonably priced- comparable to petsmart. The girls there are sweet and seem to like my dogs, they never have a problem if I have to pick them up a couple hours after they've finished grooming them due to my schedule. We have been there twice and they've looked great both times when I have picked them up. We will continue to use PawPlex for our grooming needs!! read more