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    Luxury Nail Spa

    3.9 (405 reviews)
    ModerateNail Salons, Waxing
    Closed 9:00 am - 5:30 pm

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    Response time

    10 minutes

    Response rate

    50%

    Services - Luxury Nail Spa

    Manicure

    Manicure and pedicure

    Nail fill-in

    Luxury Nail Spa Photos

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    Recommended Reviews - Luxury Nail Spa

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    Reviews With Photos

    Infected toe afterwards
    Angel G.

    Went to this shop July 9th @3pm to do pedicure and lip and nails my nails was good my lip good but my big toe had got a fungal infection I think when the lady had dug into my nail bed with those tools they didn't sanitize

    I came to this salon for a pedicure and a full set of acrylic nails and was extremely disappointed with the quality of service, especially considering I paid approximately $160. The technician performing my pedicure appeared rushed from start to finish and repeatedly asked, "Is that good enough?" rather than taking the time to ensure the service was done properly. During the pedicure, he dropped the foot scrub on the floor, picked it up, shook it off in the water basin where my feet were soaking, and continued using it on my foot. One of my big toenails was also filed noticeably crooked, yet no effort was made to correct it. I was accidentally cut twice during the pedicure. The French lines were all different thickness and not smooth. After getting home and taking a closer look, I noticed acrylic had been applied over my nail beds, there was no cleaning done underneath the nails, and the overall finish was very poor for a pedicure. For my fingers the acrylic technician also seemed rushed throughout the appointment. She did not communicate with me during the service and did not clean up or refine her work. I specifically requested a sharp nail shape, but the final shape was uneven and poorly executed. In addition, the acrylic application itself is very rough. The nails are bumpy, uneven, and not smooth at all. There are visible imperfections throughout the set, and it looks unfinished rather than professionally done. The lack of attention to detail is extremely noticeable. This appointment was for a wedding, and I was so upset by the results that I ended up crying when I saw my nails up close. I have already booked an appointment elsewhere to have them redone. For the price charged, I expected much better attention to detail, professionalism, and hygiene standards. Unfortunately, this experience fell far below expectations, and I would appreciate a refund.

    Call logs
    Marce M.

    Terrible costumer service I had a really mean guy who started doing my manicure and hurt me really bad I told him to change his attitude or else I was going to step out, so the lady in the register saw everything and took over my manicure she apologized and continued so I thought that was the end of the bad experience lol before the was done with my nails I told her I don't like how my nails look her answer was that's your nail because I had deep powder before I said ok, then I get in my car and I saw the nails pealing off so I go back called her privately and show her my nails are pealing off so she said come back I'll fix them , I agree and went back to get them redone but the day I went back she was not very nice anymore she had a horrible attitude just like the other man and oh surprise they are pealing off again not even one week old , so I called asked to speak to the owner or supervisor but the lady who answered said there's no owner or supervisor and hang up the phone I called multiple times after and she answered and hang up on me I hope the owner see my review Don't go there if you don't want a bad experience

    Nails by Hellen
    Sharan M.

    I came here first time with appointment with Hellen. She listen me how like my nail and pedicure and she did awesome job. The shop is so clean and very professional. Ann is also very friendly and help me to book the appointment. I will definitely come back again. Thank you so much ladies.

    Leighanna H.

    It was my first time coming to this nail salon and my mom & I both enjoyed it! Their customer service is super sweet and the environment of the spa is very clean and organized. My nail tech was Kevin and he was so much fun to work with and made my experience fun. I would come back again to get my nails done.

    Nail

    They're soo good and very friendly and they do really good job and clear And the material quality is soo good

    Dip on my nails
    Kimberly P.

    Been coming here for years. Always have a great experience. This morning I had David who did an absolutely amazing job. His station is super clean, even has a spot to hold your cell phone. I got a dip set and also luxury gel pedicure. They also gave me a free cuticle oil that was super cute to take home.

    Very bad service

    Very bad service. Not recommended at all. No cleanup No shape No correct nail placement

    I've been wanting to try a new nail place after going to the same one for years, I found Luxury online and am so glad I did. I'm always so skeptical when trying somewhere new but this place really out did themselves. It's beautiful and updated inside, everyone is very friendly and the service was great. I love how my nails came out, David did an amazing job, he took his time, and always made sure I was happy with every step. I will definitely be coming back. Thank you David!

    cat eye

    If you're going to come here and pay the super expensive prices they have you might as well go to David. He does the best job and is very good with detail and shape. I got a pedicure and they skipped hot stones but the massage is good. $135 not including tip for a fill and pedicure.

    Fall color idea nails

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    10 months ago

    Place is clean and well kept. On time with appointments. David is amazing! He takes his time and has quality work! Very attentive to detail!

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    9 months ago

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    Business owner information

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    Tam L.

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    10 months ago

    David is amazing! He pays attention to detail and always makes sure I love my nails before leaving. My nails never break or lift. Amazing!

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    1 year ago

    They no longer use regular nail polish, just gel .Gel polish makes me blister so I'll have to go elsewhere. Bummer.

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    9 months ago

    Tony and Vicky are the best ! Very good quality nails and they are very kind and welcoming !

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    9 months ago

    absolutely amazing! David is wonderful! Love my nails, so gorgeous! Nice staff and wonderful atmosphere!

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    Page 1 of 11

    Ask the Community - Luxury Nail Spa

    Do you do pedicures for men?

    Yes we do

    Do you guys do tapper square nails?

    Yes we can do it at our shop. Please give us a call and ask for Lisa, Han, Anna, Tony, David. They are amazing at tapper square nails. Thank you! :)

    Do they accept card or is it cash only?

    Yes they accept credit card

    View All 10 Questions

    Review Highlights - Luxury Nail Spa

    I have been a client since Spring of 2021 after searching for my favorite Nail Technician, Lisa from another Tracy, CA nail salon.

    Mentioned in 79 reviews

    Read more highlights

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    My family has invested years of business into this location. Not only have I been a long-time…read morecustomer, but both of my daughters have been clients as well. Until recently, our experiences were consistently positive. Unfortunately, since the management change, the level of customer service has become unacceptable and declined significantly. I recently spoke directly with the manager Dilai regarding a concern, I expected professionalism, active listening and a willingness to resolve the issue but instead the experience was extremely disappointing. Rather than listening and trying to understand the issue, she repeatedly interrupted and kept repeating the same statements without addressing what I was actually saying. It felt dismissive and unprofessional. The conversation was frustrating, dismissive, and completely unproductive. What made the situation even more concerning was that, despite our long history as customers, the staff seemed unfamiliar with us and were asking basic questions about my daughters that should have already been understood in the context of our relationship with the center. The manager Dilai also promised to call me back, but never followed through. A simple follow-up is a basic expectation of customer service, especially when a manager personally commits to it. Failing to do so only reinforced the feeling that customer concerns are no longer valued. The most disappointing part is that this was not a one-time interaction with a front-desk employee, it was my experience with the manager Dilai herself. Leadership sets the standard for customer service, and based on this experience, that standard has fallen dramatically. Loyal customers are the foundation of any successful business. We deserve to be listened to, treated with respect, and have our concerns acknowledged. Sadly, that was not my experience. I sincerely hope ownership takes a closer look at what is happening under the current management because the difference is noticeable, and not in a positive way.

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    This is the place to be for all your waxing needs!!! Ashley is amazing. Not only is she an artist…read morewho is detail-oriented to give you exactly what you want/make you happy, but she is also such a kind hearted and beautiful person. In the past, when I would have waxes, I would just want to get in and out so quickly and never felt like it was me-time/pampering because it would feel awkward but services with Ashley are always a good time. She really makes you comfortable and feel relaxed no matter what she is waxing! She does eyebrows, upper lip, underarms, bikini/brazilians, etc! It truly is a judgement free and feel good zone. Aside from waxing, she also has eyebrow lamination, lash lift, tinting services, and more! Ive had services like these at other places before meeting Ashley, so I can really say that her work is top notch. I cant even compare how meticulous and long lasting the results are. I also LOVE her website which makes booking so easy! She is by appointment only so she does book up quickly. You can see her work and get to her website from instagram @strutwaxbar. The place is really easy to get to downtown and there is such a big parking area - something you don't always find when in the downtown area. Do yourself a favor, book now and treat yourself!

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    Photos
    Inside
    Inside
    View from the waiting area
    View from the waiting area
    Outside

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    Outside

    Luxury Nail Spa - othersalons - Updated August 2026

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