I am so thankful someone told us about Placeway! I was previously dealing with Pool People…read more(Schofield WI). It took months for part of our 'in stock' pool to come and when parts were missing the emails to us were very rude as if it were our fault. Dan from Placeway took the time, listened to my frustrations, tested our water and schooled me on how to use all the chemicals. Placeway is very knowledgeable and wonderful to deal with.

I am so grateful for Placeway! I was previously arguing with Pool People (Schofield WI) for the…read morelast 9 months regarding a malfunctioning/overheating tub under warranty. Dan from Placeway took the time, listened to my frustrations and offered suggestions. Placeway is compassionate, knowledgeable and prompt. 5 Stars and then some for Placeway!!

We were looking at hot tubs. Doug was very knowledgeable about the differences in hot tubs. He…read morelistened, answered all our questions and was very pleasant. After purchasing a hot tub we had issues with the filter. A technician came over and replaced the housing for the filter with no issues. If ever we have questions about upkeep Doug patiently goes over the steps so our tub works well. We enjoy our tub and I love the therapeutic benefits! I recommend The Pool People in Rhinelander for quality equipment, helpful staff and effective maintenance and repairs.

We paid in full for a pool table and selected our felt color in November 2025. Over a month later,…read morewhile they were on the way for installation, they called to say they didn't have everything we had ordered. They completed only a partial installation. Since December 2025, I've repeatedly scheduled appointments for them to finish the job, but they have continually failed to show up. The most recent appointment was in July 2026, and once again they didn't show up, didn't call, and haven't responded to any of my messages. I would strongly advise against paying this company in full upfront. Based on my experience, they took full payment but still have not delivered the complete product or fulfilled their commitment.

Doreen is the sweetest person you could ever meet and the only place I will go to, get supplies for…read moremy hot tub. I even bought my hot tub from her at a very reasonable price. If you ask her anything, she will know the answer to your question!! GO TO LEISURE CITY!!!

From the owner: We've been making a splash since 1989 as Northern Wisconsin's backyard headquarters for hot tubs,…read morespas, saunas, grills, and outdoor furniture. Our product knowledge, installation and service are truly exceptional. We are a nationally recognized award winning dealer for the brands we carry.

Our spa had spring a leak and Placeway sent Ken out to check the spa. There was a leak so after…read moreordering a part, the spa is now fixed. It runs beautifully! We already used it on one of the cooler days over the past weekend (just 74 that day). Thanks, Jenny!

I would recommend Placeway pools to anyone they are fabulous…read more Our hot tub broke and they came out promptly and Ken was the best. He explained everything that was broke and how to fix it. He tested several thing to make sure he did not need to replace parts that were not needed. He was there for several hours and got our hot tub up and running. He was professional and just a nice guy. He even played with the dog. Call these people first. My father use to own a hot tub company and Placeway is a five star!!!! Colleen

makes appointments doesn't show up. Leaves you hanging for weeks at a time I've dealt with him for…read morea 4+ years never again worst business person I have ever met. I am in multiple business owner. I have never treated my customers in such a bad way.

It was great to find Jon Small's Sundance Spa dealership called "All Seasons Pool and Spa". I…read moreneeded a filter and he was open on a Sunday this Labor Day weekend. He is knowledgeable and friendly. I drove about an hour from Marinette and it was worth it. The prices are what you'd pay online. Everything worked great. Very satisfied!

Always very helpful. I also receive a quick response when I text with a question. Highly…read morerecommend PoolWorks.

Very knowledgeable about pool care and competitive with pricing on pool chemicals. The ice cream…read morecustomer appreciation freezer is a hit with the kids.....me too lol.

I called the company based on referral from Pool Works. The owner Gerald promptly answered the…read morephone and explained about his tariff and rate. Also, he was kind enough to fit me in his schedule for next day, due to a cancellation. Looking forward to working with Gerald.