Always very helpful. I also receive a quick response when I text with a question. Highly…read morerecommend PoolWorks.

Very knowledgeable about pool care and competitive with pricing on pool chemicals. The ice cream…read morecustomer appreciation freezer is a hit with the kids.....me too lol.

We purchased our gas fireplace from Wulf Bros. They have been responsive about any concerns we…read morehad. We feel comforted to have the annual check-up to ensure everything is working smoothly. Alex remembers us and our situation and double checks to make sure everything is safe. When he leaves all is tidy and ready to go.

Hello. I just…read morereceived a phone call from you. She had the unpleasant task of telling me that: 1) The fireplace doors that were ordered do not fit. That the measurements perhaps were not correct. 2) That Wulf Bros. are no longer going to do custom fireplace door installations. Well, well. We have been PATIENTLY waiting since January (1/25/21 was when the order was placed with Stoll. We were told that it would be 3-4 weeks for delivery. It is now Mid May.). There have been 3 individuals in your fireplace section that we have had to work with who subsequently left. The last two had to play catch up from the previous person. Delay after delay, excuse after excuse and now Wulf Bros. are bailing on us? We are now left to start all over again. Being a business owner myself, this is clearly not the way to provide quality customer service! And good customer service is what drives customers through the doors. Needless to say we are very disappointed that after nearly 5 months this is what we are left with.

This business has great hot tubs, great grills, and amazing service. I used to go to the old…read morestore, which was ok, but the new location is really nice. Those Bullfrog spas are so great. I love the switchable jet packs.

I was told over the phone that they would probably fix it when they come out. BUT The guy came out…read moreunscrewed the side off my hot tub then told me what I already knew was wrong with it and charged me 105$ then left! He didn't even screw the side back on the hot tub! He literally did nothing except open the side and left! Now I have to put it back together my self!!! Total 105$ rip off!

(If I could give 10 stars, I would!)…read more The Pool Team recently resurfaced our 22-year-old pool, and the results completely exceeded my expectations. From start to finish, they were prompt, professional, and kept me informed every step of the way. As an interior designer, I have a very particular eye--and I was thoroughly impressed by the quality of workmanship, especially the meticulous tile work done by Brad. Every person on-site was polite, respectful, and hardworking, and they made sure the area was clean and tidy at the end of each day. What really stood out was the follow-through. Even after the pool was filled, Jason came by to ensure everything met my standards--which it absolutely did. I don't typically write reviews, but this level of service deserves recognition. I highly recommend The Pool Team to anyone looking for outstanding craftsmanship and a worry-free experience. Truly top-notch!

The Pool Team just finished installing our new pool. We looked for a couple of years to find a…read morepool company that we felt comfortable with. We visited a pool that The Pool Team installed in our area and we were impressed with the quality of the construction. After that we met with Jason at our house and reviewed our site and discussed our wants. He guided us through the process and the results are fantastic! Jason, Len, Chris and the entire Pool Team crew, to the person, were all very professional and were great to deal with. They were like a well oiled machine and worked very efficiently. They did exactly what we agreed to and produced everything in the contract. We felt that we got a great value for our money and we are very happy with our new pool. We would recommend The Pool Team to anyone that is looking for a quality pool installation.

if you do not live in the immediate area and can deal face to face with this company, please save…read moreyourself the frustration and find another company. I attempted to contact via phone and email for weeks to get an answer on having one of the Amish gazebos they advertise built. my phone calls were forgotten and my emails were lost or ignored. Finally after I called back yet again, I was told that I lived to far away (1 hr 50 min) for them to come and construct it. But they never contacted me to tell me that. Incredibly inept and inconsiderate in communicating with a potential customer.

If you are looking for any tanning needs THIS is the place! Steve is super knowledgeable about all…read morethings tanning. They also have a great supply of summer grills and anything that goes with it. Do not pass this place up without stopping!!