if you do not live in the immediate area and can deal face to face with this company, please save…read moreyourself the frustration and find another company. I attempted to contact via phone and email for weeks to get an answer on having one of the Amish gazebos they advertise built. my phone calls were forgotten and my emails were lost or ignored. Finally after I called back yet again, I was told that I lived to far away (1 hr 50 min) for them to come and construct it. But they never contacted me to tell me that. Incredibly inept and inconsiderate in communicating with a potential customer.

If you are looking for any tanning needs THIS is the place! Steve is super knowledgeable about all…read morethings tanning. They also have a great supply of summer grills and anything that goes with it. Do not pass this place up without stopping!!

H and H installed my inground pool about 25 years ago. Occasionally, when I needed service, they…read morewere responsive, professional, fairly priced and good to do business with. This summer I needed a new liner installed. The price quote was competitive. Their crew was very efficient and did the whole job in 2 hours. I'm happy with their work, as usual. Don't hesitate using their service. They will take care of you!

Our spa had spring a leak and Placeway sent Ken out to check the spa. There was a leak so after…read moreordering a part, the spa is now fixed. It runs beautifully! We already used it on one of the cooler days over the past weekend (just 74 that day). Thanks, Jenny!

I would recommend Placeway pools to anyone they are fabulous…read more Our hot tub broke and they came out promptly and Ken was the best. He explained everything that was broke and how to fix it. He tested several thing to make sure he did not need to replace parts that were not needed. He was there for several hours and got our hot tub up and running. He was professional and just a nice guy. He even played with the dog. Call these people first. My father use to own a hot tub company and Placeway is a five star!!!! Colleen

Zillges was part of the crew that helped in the construction of our house in 2017. We invited…read moreZillges back in Fall 2017 to discuss our landscaping needs and worked out a 3-4 year phased approach - never any pressure to do more than budgeted. Project Manager Steve worked with us on the details of our goals, and would bring designs to our house for a Show&Tell and gathered all our feedback for any modifications. We've just completed Phase 2 and couldn't be happier! Kevin and the rest of the crew were SO fun to work with really informative. It's easy to see that they are truly passionate about what they do, take pride in their work and enjoy taking the time to do things qualitatively while planning for longevity - not to mention the fun, extra little touches so it looks extra cool, too! These guys aren't just some manual labor grunts! We've enjoyed seeing them daily and taking some time each night to shoot-the-breeze with them each night while they cool down a bit before they head out. They've done AMAZING work - the place looks beautiful....better than we had expected and we couldn't be happier. I appreciate the time they've taken with us to work through the details and make sure the crew had an accurate picture of the project. I also appreciate the time Steve always took to communicate so quickly with us! We look forward to working with Zillges and the team for Phase 3 next spring!

If I could give a half of Star, I would. I would strongly…read morecaution anyone considering this company. My experience was extremely disappointing from start to finish. The workers left behind a mess and failed to properly clean up after the job. Even more unacceptable, while working inside my home, the workers were screaming at each other and using profanity in front of my child. That kind of behavior is completely unprofessional and inappropriate in someone else's home. The communication from the company was also rude and unprofessional. What should have been a simple project turned into a very unpleasant experience. A company working on someone's property should demonstrate basic professionalism, respect for the customer and their home and clear communication. Unfortunately, I did not receive that here. Based on my experience, I will never hire this company again and cannot recommend them to others.

After a few disappointments with other pool services I was fortunate enough to find John Spring and…read moreSpring's Pools and Spas. I have an indoor pool which requires year round service. My work requires me to travel more than half the year and I now have total peace of mind knowing my pool is being well maintained. Techs are diligent and always notify me when servicing my pool. When there is an issue, come on, it's a pool, there are issues! John and his techs always clearly and thoroughly explain what's going on and what the best solution is. They are the best!

Their service is very quick quality is excellent. Have a problem they will come. They seem to…read morereally know their stuff I was impressed.

Let's be realistic about what a businesses can and can't do when the supply chain is broken. My hot…read moretub cover was shot. I knew we would have to order and wait until a new one was made. I was a little nervous as I had to measure the existing cover and use those measurements to order a new one. I was warned that I would essentially loose the approx $500. if it didn't fit. That was a little scary. Scott in Stevens Point told us how to measure so that was at least reassuring. I expected to have to pick up the cover myself at the store when it came in but I was surprised when Chase delivered the new one and took the old one. Let's face it- there's not a lot of money made on these types of service calls. Chase was efficient and quick. Thanks Stevens Point guys!

The store in Stevens Point should be call the Billiards People…read more We had bought some patio furniture last year and thought the could help us with a Hot Tub. We were planning on building a deck with a hot tub in the spring so in December we ordered a hut tub to be delivered to our house in late APRIL . The Pool people store manager suggested we ordered it to be delivered to Wisconsin ( either his main warehouse OR his store . We were gone until April and did not have room to hold it on our property . We get a call in March from their warehouse in Mosinee asking when we'd like the delivery. We told him at the end of April or early May . It was like he was NOT told by the Stevens Point store that we could NOT take delivery until we start construction in late April or early May . He did NOT understand and continued to try to schedule . He continued to complain that he did not have room . NOT OUR PROBLEM. We then told him to call the Steven Point manager who never forwarded the delivery instructions. That was just the beginning of poor customer service and how unorganized the Pool People company is . The manager at the Steven Point store continued to lie to us about what happened, like he didn't understand how anything could go wrong . HE HAD NEVER FORWARDED ANY DELIVERY INSTRUCTIONS. That however was no excuse from the angry warehouse personnel. In early May we then arranged for deliver . We we're scheduled for midday delivery , late morning to early afternoon . At around 5 PM we called and they said one of the delivery drivers had not shown up and that it would be delivered the next day . MOST Companies would CALL the customers in the MORNING if the will MOT be able to DELIVER. NOT have the customer WAIT until end of day for the CUSTOMER to Call . They then Said It would be delivered the next day . We were sinking the hot tub into the deck and the contractor wants the frame AFTER we had the hot tub . Needles to say , the next day NO SHOW, NO CALL . We could NOT wait for the hot tub to continue construction . After the second NO SHOW , we called the warehouse and talked to someone that said the owner would be delivering it in a few hours . When the hot tub arrived, there were 2 gentlemen but neither were the owner . There was one ANGRY man that appeared to be in charge. I went outside and he asked where do they need to deliver it . When he saw that h they had to install it INTO the framed spot, he really got RUDE . He got out a tape measure and started measuring all sorts of things , and the Questioning me on the Dimensions of the opening our contractor had taken off the literature we had on the hot tub . As he Continued to whine and badger me about the opening, I reminded him the Hot Tub was Supposed to be DELIVERED 3 Days earlier. They then proceeded to insert it into the perfectly framed spot . When finished, the supervisor did NOT TALK TO ME and had the Other gentleman have me sign the paperwork . Very childish, NOT PR

I am so grateful for Placeway! I was previously arguing with Pool People (Schofield WI) for the…read morelast 9 months regarding a malfunctioning/overheating tub under warranty. Dan from Placeway took the time, listened to my frustrations and offered suggestions. Placeway is compassionate, knowledgeable and prompt. 5 Stars and then some for Placeway!!

I am so thankful someone told us about Placeway! I was previously dealing with Pool People…read more(Schofield WI). It took months for part of our 'in stock' pool to come and when parts were missing the emails to us were very rude as if it were our fault. Dan from Placeway took the time, listened to my frustrations, tested our water and schooled me on how to use all the chemicals. Placeway is very knowledgeable and wonderful to deal with.

Very knowledgeable about pool care and competitive with pricing on pool chemicals. The ice cream…read morecustomer appreciation freezer is a hit with the kids.....me too lol.

Always very helpful. I also receive a quick response when I text with a question. Highly…read morerecommend PoolWorks.