Every appliance we have ever owned is from this store. About 2 years ago we purchased a glass top…read morestove with extended warranty. While canning the top spontaneously cracked. They will make you go thru the hassel of filing a claim with the company. Initially they admitted they have a lot of trouble with that company, and if the company refuses to replace, they will just replace it. The final outcome is you will have to just buy a new stove. Terrible customer service on a repeat customer, and whatever you do dont bother with a warranty. ​

We ordered a couch from Hansen's. After a long wait due to supply issues, it was delivered…read moredirectly to our house. From the selection, ordering, and delivery, the Hansen team was so pleasant and courteous to work with. Consider us repeated customers!

Not a way to leave a customer hanging. If ya plain and simply don't no what is wrong with the…read moreappliance then just say so. 2 try to no avail then left me hanging with NOTHING. NO REPLY , NO ANSWER, my opinion may not matter much but I would never have them back in my house. Can't even close out house warranty with no response from this so called place .

Proceed with caution with this business. SHORT VERSION:…read moreUnprofessional, no punctuality, no invoices, charged an amount different than told. Do your due diligence with research before making an appointment. Continue if you would like the details of our poor experience. Our issue began March 25, and was not resolved until April 14. LONG VERSION: Our dryer stopped working, due to good reviews we called M&S on a Thursday evening. I told Mike what the issue was based on the code the dryer was showing, Mike said he could squeeze us in the following afternoon but if he got too busy it would be Monday, excellent. Friday came along and I wasn't hearing anything from M&S, I called him at 5:18 pm to see if he was planning to come. He said he wouldn't make it and could come Monday between 9-11. I was fine with that since he was squeezing us in, but a little disappointing that there was no communication from the business and I had to reach out as a customer. Monday came and he did show up, 45 minutes later than he had said. He looked at the dryer and then said he didn't have the part(not sure why he came empty handed when I told him over the phone what the issue was), so he would come back later that afternoon. He did come back, and tried to replace the part, it didn't work, he said it was a different issue and could come back on Friday between 9:15-10. He said total would be $467.15 & needed to pay half, so we paid $230, no invoice. On Friday my husband took off of work, finally at 9:55 after not hearing anything from M&S, we the customers had to contact and find out what was going on. M&S said they wouldn't be able to come until 1 PM. M&S then didn't show up until 1:46 pm, almost 4 hours after the original appointment time, no notice from the company. He replaced the part and ran it for 10 seconds with us, at the time it ran for the 10 seconds. He said we could get a $25 discount for a Google review, I had left a 4 star review (have since deleted because of what transpired after). The whole total was supposed to be $467.15, I paid $230 the first day, then he still charged me $223.82 (after my "$25 discount"), that totals $453.82...the math isn't matching, again no invoice. That night my husband went to do laundry and the original error code came back on the dryer and would not run. I texted M&S the following morning, a Saturday within his business hours, to inform him that the dryer was not working and asking for a refund because we just wanted a new dryer at that point and had been without a dryer for almost 2 weeks as a family of 5. I got no response until 7 hours later when I texted again, someone else supposedly answered and Mike was at a funeral and would get back to me later, that is fine, I left them alone out of respect. Monday came around and I had to text M&S again asking for a refund. He was very unprofessional in his response basically acting as if we broke it, accusing me of calling him a scammer when all I ever did was ask multiple times for a refund, saying he would refund it and that there is a restocking fee. I immediately asked restocking fee price and what amount the refund would be, I was left with no response for 48 hours. At this point I decided to file a dispute with my credit card company, I filed 4 days after continuously asking for a refund and getting no where. Suddenly the day after I filed my dispute I got an answer from M&S offering to meet me to get the part and give a refund. He came 2 days later and gave me a cash refund. I immediately called the credit card company and requested they cancel the dispute. 2 weeks later, after the dispute merchant deadline had come and gone M&S started sending me nasty texts. VERY UNPROFESSIONAL. Photo evidence of unprofessional texts, and dispute dates/charge amounts so there can be no deception

John is the greatest. Fast service. Our dryer wasn't heating. I took him only 30 minutes to take…read morethings apart and change the parts and clean everything out and ready to leave. You just don't get service like that anymore. Thanks John. Extremely Satisfied with him.

John has been to our house many times, every time we have had a great experience! Reasonable labor…read morecosts, so hopefully your parts aren't too costly lol. We recommended John for any appliance help/repair!

The owner has the worst customer service ever, Bonnie was rude and insulted the quality of my…read moremachine, However Annie the employee was kind. We will not be visiting the store or calling. Ever. We will let the manufacturer of my machine know about this.

The owner of the store only wants to make a sale..... She is rude...... and the service for getting…read moremachines fixed after you purchased them is a forever wait..... I would never go back to that store...... and I would never buy a machine there.....

This store has good selection of products and decent prices. I appreciated that they had items from…read morelocal artisan vendors - jewelry, artwork, candles, etc., faith-based items, and some baked goods. The staff was friendly and helpful, and we would definitely come back if we were in the area again.

From the owner: Christian Merchandise, Local Artisan Vendors, Baked Goods…read more Products: Christian Based Items, Christian Books, Eclectic Items, Candles, Jewelry. Services: Bookstore Business Description: Koinonia Makers Market in Waupaca, WI, is a lively gathering place where community, creativity, and faith come together. Our welcoming marketplace highlights a curated selection of Christian merchandise, talented local artisans, and irresistible baked goods. Visitors can browse an array of Christian-inspired gifts, books, candles, jewelry, eclectic treasures, and our cozy bookstore filled with meaningful reads. Experience the joy of connection and discover one-of-a-kind finds at Koinonia Makers Market—proudly serving Waupaca and the surrounding areas with warmth, inspiration, and a delightful variety of offerings.

Called at 3:30 because my furnace crapped out and the temps are heading for the basement. 1 hour…read morelater technician John arrived, had the issue diagnosed within 10 minutes and repaired in 20. Heat's back on! Great guys and great service.

On first start of my furnace for the year, I had some issues. I called these guys and told them…read moreabout the short cycling and failure to sustain a flame. They told me they were 99% sure what it was based off how I described the operation and, unfortunately, I'd most likely need a new furnace. But they would send someone out next day to make sure since it was getting cold out. They came out next day and ran through the test with me, explaining what was wrong. We determined I did need a new furnace, why my current one couldn't be repaired, talked options and made an order. They were back out the next week, in peek season, to install my new furnace. I had Heat just in time for the cold snap. Everyone I dealt with was professional and honest and I was so impressed I chose them to do all the heating and cooling work on my new construction the following year. I see negative reviews and cannot even imagine that these are the same people I dealt with.

We were very pleased technical expertise of our technician Travis. He was very very prompt…read more experienced. We were especially impressed by receiving a phone call that he was just minutes away prior to his arrival. We highly recommend and look forward to his presence within appliance repair to disregard.

Gunner was very dedicated to get our dryer to work again! He was here on time even in questionable…read moreweather! He was friendly and very polite! Thank you Gunner!

I hired JP Heating and Air Cond to Replace a 10yr old and Leaking Water Heater in Waupaca and…read more Jared gave me a good price for that and did a Great Job, AND he found that after the first run with the New Unit the Piping was Hooked Up Backwards!! The Intake and Supply were Reversed with the Main Intake at the Top and Supply at the Bottom! .He Told me then Repaired and Reversed that and Also that had probly Caused the Minerals and deposits in the Hot Water to be Pushed out when the Water was Connected Correctly it continued to Push All the loose Buildup in the hot Piping to the Faucets which Clogged the lines and Valves of the Hot Water somewhat which he Cleared and got to Flow Again Correctly!! Great Job! Also had to Replace the Kitchen faucet and RePipe the Clothes Washer to get Hot Water as that was goofy and not Plumbed Right. Very Thankful for that and tho it did take more time and effort it didnt cost that much more to fix those unexpected issues. Very Grateful for that!

From the owner: Quality Service at Reasonable Prices…read more No service call charge! Come to me for all your HVAC needs. Service and installation on all makes and models of heating and cooling equipment. I can repair all your bar or restaurant refrigeration. Installations available on many different brands of furnaces, boilers, and central air units so I can give you the customer more choices and more competative prices. Feel free to give me a call for any of your service or preventative maintenance needs or for your free estimate on new installations. List of equipment we repair or replace. Furnaces - air conditioners - air conditioning - boilers - boiler - hydronic - geo thermal - air filters - air purifiers - humidifier - dehumidifier - refrigerator - cooler - freezer - ice machine - water heater.

This is one of my most favorite shops in Waupaca. The owner and staff are very friendly and…read morehelpful. If you have a question related to the metaphysical, they will answer it. Earth Spirit offers a magical experience with handmade jewelry and a diverse selection of metaphysical products. They also carry bath salts, candles, crystals, tarot cards, essential oils, and more. The store is great for those seeking unique items like magic wands, dark magic supplies, and herb pipes. Earth Spirit is your destination for all things metaphysical. I love this place.

From the owner: Handmade Jewelryread more

Big Mike came out on a Saturday night to assist with our issue. No other plumber returned our…read morecall that evening. We were very grateful. He was very knowledgeable and easy to work with.